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Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Shopify

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,452)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Bersama

Oct 07, 2025  on Shopify

Quick and easy interface. Customer service is perfect, very quick and accurate! Khutheja was extremely helpful and friendly.

CLOSET CHILDREN

Oct 07, 2025  on Shopify

This is such a useful app! Customer service was fast and really helpful when I wanted to change the position of my button. Absolutely recommend this app.

Resynator Store

Oct 07, 2025  on Shopify

The app is very straight forward and the customer service that I received was really efficient and friendly and helpful! Thanks!!

Forged 3D Store

Oct 06, 2025  on Shopify

Stoq is amazingly easy to setup and support has always been wonderful. Even though there are some imposed pre-order limitations by Shopify, Stoq had a solution to address it and was quick to respond and assist!

Generation Sport

Oct 06, 2025  on Shopify

Great product. Helped me run my presales and their custom service is always responsive and very helpful

MRC Plaza

Oct 06, 2025  on Shopify

This pre-order and back-in-stock app is not only reasonably priced and easy to set up. The support team is also incredibly responsive and helpful. Highly recommended.

Maskscara

Oct 06, 2025  on Shopify

Installed the app today. Excellent support received from Sneha to get everything customised and installed. App works exactly as advertised.

Rawly Chews

Oct 05, 2025  on Shopify

Massive thanks to Sneha — She's amazing! Helped me customise the app so it looked and worked exactly how I wanted. Super quick replies and so patient with all my little tweaks request. Couldn’t ask for better service!

K'ai&Vrosi

Oct 03, 2025  on Shopify

It is pretty easy to use. I customize the email and button easily. User friendly app. And if you need help, they are ready to help. Thank you for your service.

Swinnerton Cycles

Oct 03, 2025  on Shopify

1st impression easy to use and to customize - fast support - just waiting for the pre-orders to roll in now

HAWAA Clothing

Oct 03, 2025  on Shopify

app works brilliantly and the CS team have helped me every time i have had an issue immediately. very quick and very helpful

Chan

Oct 02, 2025  on Shopify

The support team is very attentive, responds quickly, and solves problems. I highly recommend this app.

motusboutique

Sep 30, 2025  on Shopify

The app covers the basics, and at first I had noticed a few blocking points. However, the owner got back to me very quickly and was extremely responsive, all my requests were implemented in no time. Great support and attentive service, which makes the tool much more pleasant to use.

K PLACE

Sep 30, 2025  on Shopify

Great app, and for our use-case, a must if you have several locations and need more granular BIS notifications per location and/or market. Saves our customers from receiving false alarm BIS alerts, and the support team has been nothing but a pleasure to work with!

Bookdom Apothecary

Sep 30, 2025  on Shopify

For note: we are still learning all the features of this application. This review is specific to the Customer Service. Customer service has been phenomenal! From moving a button on our website. To activating the application on Shopify POS. They make it very painless to ask for assistance.

SUPAW SLEEP Hundebetten

Sep 30, 2025  on Shopify

ATTENTION! This app lies about their DSGVO-conformity. Here it says they are DSGVO-compliant: https://apps.shopify.com/back-in-stock-restock-alerts/reviews?locale=de&ratings%5B%5D=1 But they are not!

Mabel&Flo

Sep 30, 2025  on Shopify

Great support - always very quick to respond. Hassan helped me this evening, he was quick, straightforward and helpful, solved my issue within a few minutes.

Meter Records

Sep 29, 2025  on Shopify

Super proactive and helpful team. Had their app updated within minutes in order to work with my theme. Awesome. Highly recommended. Special thanks to Hassan for the swift and courteous service!

CW&T

Sep 29, 2025  on Shopify

amazing support. help with placement within a few minutes of installation and helped with removing an old app we migrated from. A+

Fitberry Sports

Sep 29, 2025  on Shopify

We are very satisfied with the STOQ app. It works smoothly and has all the features we need. The support has been excellent. Shashi helped us quickly whenever we had questions, which made the whole experience even better. Highly recommend!

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