Taranker.Com Logo
Preorder, Back In Stock ‑ Stoq logo

Customer reviews: Preorder, Back In Stock ‑ Stoq

Develop by Artos Software

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,881)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Tatiana Active

May 27, 2025  on Shopify

Great app, does exactly what we needed it to do. Currently testing pre-orders and working well for us also. Customer service is always great too, Sneha helped clarify a lot of things for me to ensure I set everything up correctly.

Melsfit

May 27, 2025  on Shopify

Exactly what we need from a customer support, super fast, reliable ! I can't say anything bad about them. Thanks again for all, I am super happy that I have installed this app. And thanks to Khutheja for the support !!

Shekkin Gears

May 27, 2025  on Shopify

The customer service was exceptional! The response time was very fast, the team was patient, and they resolved my issue quickly and efficiently. Highly recommend!

Feel Beautiful

May 27, 2025  on Shopify

This app is really easy to set up and worked so well for my store. Shashi also helped with some minor customization and was quick in delivering. I'm happy with this solution! :)

CONCIO

May 26, 2025  on Shopify

初めて予約販売アプリを導入しました。各ページでの設定やカスタマイズについて不明点を問い合わせた際にはサポートがチャットで迅速に対応してくれてとても助かりました!flowのトリガー設定などもできて便利そうです!

House of Tor

May 25, 2025  on Shopify

Great app with exceptional customer service! I had a minor setup issue due to being new to the app, messaged on the chat box within the app and within 2 minutes they told me how to fix the issue. Very highly recommended!

Simply Bread US

May 25, 2025  on Shopify

Great service - once again. Thanks Shashi - the custom button looks fantastic and really makes the product pop. Looking forward to starting the pre-order product this week. Thanks for all the support.

Sunopy Pergolas

May 24, 2025  on Shopify

Fantastic customer support from Shashi. The app was incredibly easy to install and everything was up and running smoothly in no time. I had a quick question about changing the default SMS text message country to the UK, and Shashi resolved it instantly. Highly recommend this app!

Lily-Lark

May 24, 2025  on Shopify

I just signed up minutes ago. I needed to change something and they did it immediately. I'm up and running in no time flat!

Wonder Tribe

May 24, 2025  on Shopify

I was loooking for a pre-order app for my store and downloaded the Stoq app to see how it was. It was super easy to set up, but i did have a problem getting the Pre-Order button to show. There is a button for support and within 1 minute Shashi was in contact. He went onto my store and fixed the problem (and redesigned the look) within 5 minutes. It is amazing to have such quick support and i am only on the free plan at the moment, but look forward to upgrading when the store becomes busier. Thanks

Nature Heals

May 23, 2025  on Shopify

The customer support was amazing! Every thing I needed was solved quick. The app seems to be everything we need and it works seamlessly with the theme. Momna, Khutheja and Anaam, from customer support team, were great helping us out. Thank you!

apricot-studios

May 23, 2025  on Shopify

The app delivers exactly as promised, and the support team is highly responsive. The support representatives, accessible directly through the chat in the app's admin page, were both helpful and well-informed about the app's functionality. They addressed minor bug reports and inquiries promptly and effectively.

Gee BJJ Kimonos

May 23, 2025  on Shopify

The app works flawlessly, but what really impressed me was the customer service, fast, responsive, and they resolved my issue in no time. Highly recommend!

StudioDog

May 23, 2025  on Shopify

Customer support is super helpful! Khutheja was an angel and was quick to answer all of my queries! An absolute delight. :) Very happy with this app.

The Little Catholic Box

May 22, 2025  on Shopify

Upgraded to use embedded forms and got help installing it on the product page within 5 minutes. Very helpful!

Khyam

May 21, 2025  on Shopify

Works very well. Some settings are not so intuitive, but staff are seem to be always on hand o help, and are exceptionally helpful. Highly recommended.

saewelo

May 20, 2025  on Shopify

This review is regarding the Customer Support associate Khuteja who supported me with 3 different aspects for the Preorders function (products wouldn't add, the translations section wouldn't reflect the preorder group, preorders disclaimer wouldn't pull delivery estimate date as per settings). She managed the communication in timely manner, provided solutions and educated me on the app. Highly appreciated!

Emerson Studios

May 20, 2025  on Shopify

Shashi was an absolute dream to deal with — incredibly helpful, friendly, and so quick to resolve my issue. I had some confusion around how preorder and back-in-stock alerts were displaying on our product page, and Shashi jumped in immediately with clear explanations and a fix within minutes. Honestly one of the best customer service experiences I’ve had in a long time. Thank you!

Mapache

May 20, 2025  on Shopify

C'est la meilleure application de "Back in Stock" que j'ai pu essayer ! La prise en main est simple, les fonctionnalités sont suffisantes et surtout l'assistance est très réactive !

Workdeco

May 19, 2025  on Shopify

Great app that does the job! What's been excellent is the great support, responsive, friendly & offering good support.

Scroll to Top