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Preorder, Back In Stock ‑ Stoq logo

Customer reviews: Preorder, Back In Stock ‑ Stoq

Develop by Artos Software

Reviews (1,638)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Kayenta Outdoors

Mar 29, 2025  on Shopify

This app was easy to install and setup. It allows us to take preorders when we are out of stock. Thanks!

Truestrap

Mar 29, 2025  on Shopify

very helpful. they managed to help me fix an issue very quickly. i moved from a different application to them. so far so good

Luna & Goods

Mar 28, 2025  on Shopify

Downloaded the app after reading about it on Shopify forums. So glad I did. Super easy to install and customize. Best thing is their chat support. Super efficient and helpful.

Ibexx

Mar 28, 2025  on Shopify

I have tried multiple apps similar to this one and this is the only app that was able to resolve the issues I was having with my store. Previous apps would say it would take about a week to resolve, Stoq fixed the issue within minutes! I highly recommend this app!

Anderson Parker

Mar 27, 2025  on Shopify

Prompt and accurate help with button placement. Thanks to Zia specifically who helped me with exactly what I was needing.

Magna Corsa

Mar 27, 2025  on Shopify

Easy to use and set up. Great documentation. Shockingly good customer support. Best Shopify App team I've interacted with in my limited time as a new brand owner.

Sol Deli

Mar 27, 2025  on Shopify

The app works really well, it's easy to configure but if you got stuck, just write to support - customer service is outstanding. Whenever I wrote to them, asked for help, I got immediate response, even on a weekend night.

Sew Much Love

Mar 26, 2025  on Shopify

Love this app! Super helpful and easy to use, always great customer service. Khuthejatul was a big help today, highly recommend!

Pleea Cosmetics®

Mar 25, 2025  on Shopify

Hasta el momento genial! Aplicacion 10/10, customer service 10/10, cambios y personalizacion 10/10. Va muy bien por el momento.

Revel

Mar 24, 2025  on Shopify

Very helpful customer service - they were able to quickly help me hide my old "sold out" button and put the new Stoq button in its place.

Axeman.ca

Mar 24, 2025  on Shopify

If I could give them 6 stars, I would! Anaam and the team at Stoq have been incredibly helpful and made my migration super simple. This app started generating pre-order sales immediately and has already proven its worth. I highly recommend Stoq for your Shopify store.

Age of Super

Mar 24, 2025  on Shopify

I’ve been really impressed with STOQ so far—both the product and especially the support. Before STOQ, I tried a different solution but ended up canceling because I couldn’t get any real help. With STOQ, I was connected with a real person instantly who walked us through setup and got everything running smoothly on our store. Great support makes all the difference!

Fanny Fit

Mar 24, 2025  on Shopify

very happy with this app, both for back in stock emails as their new preorder functionality. as it is a beta they are still perfecting things but they help immediately, Zia was able to help us super quick and well with our questions!

Raiven on Behalf of Nu-Trend Services

Mar 24, 2025  on Shopify

Khuthejatul was very quick to respond to my request for moving the notify me button. It took her less than 5 minutes to update the button, and have it placed in the exact spot I needed it. Great service!

My Pretty Locks

Mar 21, 2025  on Shopify

Great experience with the Stoq app! The customer service is efficient, helpful, and always attentive. Highly recommend

JMP The Label

Mar 21, 2025  on Shopify

We just launched our first pre-orders, but so far it look like it works great. The customer service has been quick and able to make any edits needed. Happy so far!

MAE Swimwear

Mar 19, 2025  on Shopify

Great app and amazing support, I started getting preorders in the same day i installed the app, recommend it!

Savvy Yes!

Mar 19, 2025  on Shopify

Excellent experience with this this app, works great and the support help from Vishu was great too. Helped me with an issue I had on my side. Would recommend.

My Joy Beauty

Mar 19, 2025  on Shopify

I have products out of stock online and needed a pre-order button. I was a bit confused but the support message button helped so so much! Made it very simple and helped me get it all set up within less than 10 minutes. Thanks so much!

RARECHIVE

Mar 19, 2025  on Shopify

Very helpful customer service and pretty easy to understand and use. The one negative point I have as of now, is that you can not fully customize the pre-order confirmation emails, which they hopefully will add soon.

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