Taranker.Com Logo
Preorder, Back In Stock ‑ STOQ logo

Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Shopify

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,452)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

The Bridal Edition

Nov 13, 2025  on Shopify

Using the free version of STOQ at the moment and it seems to be working well as a basic model! I used the chat function to amend a couple of bits and Kasi was super helpful! Sorted my request in just a couple of minutes!

AIFY

Nov 13, 2025  on Shopify

問題が解決できました。また、どなたも日本語で対応してくれて、助かりました。

HyperRing, Co

Nov 10, 2025  on Shopify

Kasi was absolutely wonderful in helping us with the button customization. Great customer support all around

Creative Cables

Nov 10, 2025  on Shopify

Absolutely fantastic app! The setup was seamless, and it integrates perfectly with my store. What really stands out is the customer support—fast, friendly, and incredibly efficient. Any question I had was answered almost immediately. Highly recommend this app to anyone looking for a reliable Shopify solution!

Deadtree

Nov 10, 2025  on Shopify

next next level service and response is so quick!!! Cant go wrong with these guys, Khutheja's service is unbelievable!!

Stamp Anniething

Nov 07, 2025  on Shopify

Hands down the best restock notification app out there. I had been using another app for a few years, then my husband wanted a website and we decided to try this one. The interface, customer service, ease of use, etc is just well beyond the app I was using so I made the switch today! Within minutes of installing (which took like 30 seconds, lol).. I wanted the button changed on my page and I got a response and fixed location in minutes. They are always just a chat away and always willing to help. Highly recommend! Thank you Stoq for offering such a great app!!

TheFlightWall

Nov 07, 2025  on Shopify

We used Stoq for managing 500+ preorders and it worked very good! Unfortunately we encountered a big issue with Shopify where our orders we're unintentionally marked paid. Sandesh the CEO of Stoq immediately reached out, helped us get in contact with the right people at Shopify, and helped resolve the issue in a matter of days. Really appreciated the support and definitely going to use Stoq again!

Dress 2 Party

Nov 05, 2025  on Shopify

As a retail business with quite a few specialist requirements we have required a lot of support with the set up of Stoq. Sandesh and his team have been incredibly helpful and have even made some updates especially for our user case. The best pre order solution in the app store!

Waller BMX

Nov 05, 2025  on Shopify

The support has been probably one of the best I have received from a Shopify app. No matter what hour I get instant help. It's such a great app to use also and keeps everything in one place as before I used to manually assign pre order items and it was complicated. This app is very straight forward to use. Well done guys!

Oraije Paris

Nov 05, 2025  on Shopify

Very convenient app which enables to recover revenue. You can customize how it appears on your site. It is easy to use. Plus, the customer service is very helpful and efficient.

sôltē Studios

Nov 04, 2025  on Shopify

Super App, nutze sie für zwei Shopify shops und generiere dadurch mehr Sales. Habe bei der Darstellung vom CTA "notify me" Hilfe benötigt und Arnab hat mir sofort geholfen. Ganz klar 5 Sterne

Dakini

Nov 04, 2025  on Shopify

Exceptional customer service. Kind, quick and super clear. Helped this 58 year old business owner who is not so tech savvy set this up in no time! Bravo STOQ!

TORRAIN

Nov 03, 2025  on Shopify

So easy to use and I got immediate help when I needed it! Great customer service and user experience.

Light Provisions

Nov 03, 2025  on Shopify

Only had the app about 1 week, but so far so good. It's much easier to set up. With other apps, I had to manually select which of my 100+ SKU's to be preorder or notified and it took way more time than was worth it. I appreciate Stoq's simplicity and budget friendly pricing. Arnab was quick, helpful and friendly with the small adjustments I needed.

Manu Atelier UK

Nov 03, 2025  on Shopify

The STOQ development team is customer-friendly enough to develop new developments tailored to my needs. It was a pleasure working with them.

Reverie Box Candle Co.

Nov 02, 2025  on Shopify

Hassan was very quick in answering my chat/question, and he was very helpful in helping me figure out what was happening and making sure everything was set up properly and thoroughly resolved for my store. :)

EWEADN

Nov 01, 2025  on Shopify

Sneha is incredibly efficient! She resolved my issue in just 10 seconds! She absolutely deserves a 5-star review.

Angel Aberdeen

Nov 01, 2025  on Shopify

Hassan made me feel like a real person, not just a number. All of my worries were solved with kindness and loving care. True customer service. STOQ has a keeper on their hands.

AARNI

Oct 31, 2025  on Shopify

Impressive app, great features, multilingual, reports for back in stock notifications are very extensive and support is responsive. We have also used pre-order features without any problems. Thanks Kasi for helping us with button positioning!

Avoirdupois

Oct 30, 2025  on Shopify

button didnt work with Prestige theme - chatted with Khutheja with support and she fixed the button within a minute or so - great support!

Scroll to Top