Preorder, Back In Stock ‑ Stoq logo

Customer reviews: Preorder, Back In Stock ‑ Stoq

Develop by Artos Software

Reviews (1,447)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

mosja

Jan 16, 2025  on Shopify

Great App with nice features. I got very quick help with implementing the preorder option. Very great support (via Chat)!

Christina Aaliyah

Jan 15, 2025  on Shopify

Great product. Vishal was amazing when giivng custimer service! So grateful for your prompt responses.

Lexiir

Jan 15, 2025  on Shopify

Needed help changing the position of the button and quickly got it done by Vishal! Thank you for your help!

Viscata

Jan 15, 2025  on Shopify

Really good app for back in stock notifications and preorder. We had some issues during the set up and Vishu & Anaam from customer service were really attentive and helpful.

LENSSIS

Jan 15, 2025  on Shopify

It was so quick and comfortable to set everything! And especially, the supporter was helping me a lot adjusting and customizing the function. She was so quick to answer and edit everything I requested:) I super recommend this app!

ESTRELLA DE ORO

Jan 14, 2025  on Shopify

I love this app! It's so easy and straightforward to use. I've already collected 4 pre-orders, and I'm thrilled I found this app. Customer service is top-notch and responds immediately. Overall, 5 stars

Women's Care

Jan 13, 2025  on Shopify

Um es im Shop zu integrieren kann man einfach unkompliziert dem Support Team schreiben sie sind 24/7 erreichbar. Hat geklappt und sieht super aus. Vielen Dank für den exzellenten und freundlichen Service! =)

TheDawgPack

Jan 13, 2025  on Shopify

Stoq has been great to work with! While I haven’t had the chance to fully dive into using it yet, their support during setup has been incredible. The chat function is a game-changer—it pops up exactly when you hit a snag, making the process smooth and stress-free. They’ve truly nailed customer support!

Gretna Green

Jan 13, 2025  on Shopify

Very impressed, the system is easy to use and the customer service is extremely quick! Shashi styled our out of stock notification within minutes.

Cotterell & Co

Jan 13, 2025  on Shopify

I needed help with the layout of the notification form and Vishal provided excellent support, he was quick to respond and did exactly what I needed. The app is great so far and is sure to boost our website sales!

Hali

Jan 12, 2025  on Shopify

I had an issue with a button and Vishal solved it for me in less than a minute!! Customer service is definitely very efficent

Voolenvine Yarns

Jan 12, 2025  on Shopify

I just started using the free version of this app, as I only need to add a restock alert to one shop listing. So far, so good! And customer support was helpful in making changes to the button orientation. Thanks!

Soul Studio

Jan 12, 2025  on Shopify

So far using this app has been great. My store has sold out of items and I wanted to see if people would purchase with the presale feature, and I have already made over $1000 in presales in the first day! Sneha was also very helpful when I had some questions.

Almaen pena

Jan 12, 2025  on Shopify

Pedi que me movieran el botón de sitio y no solo fue eso si no que lo adaptaron para que se pareciera a la web. Muy buen trato, los recomiendo un montón. Gracias por todo!! :)

Caravan and Camping Aus

Jan 11, 2025  on Shopify

Nagaraj was very helpful with sorting out a UI issue and also answered all my technical questions. Super fast response time too! I have had a few requests for changes, the team have helped me every step of the way. highly recommend this app! :)

000SKIN

Jan 11, 2025  on Shopify

I installed Stoq to help power my pre-launch pre-order items. this was so easy to use. the support team is also available 24/7 and within six hours of downloading, i've reached out twice. they're so skilled at help and not like traditional support lines. The product is really amazing and the team really takes it over the top. As a merchant, the pricing is extremely favorable. There are no additional transaction fees as long as you stay within your order limit. HIGHLY RECOMMEND!

The Boot Room Company

Jan 11, 2025  on Shopify

Only been a customer for about an hour, so early days, but hit a wall in set up (am not very tech savvy) and Vishu on the chat was a superstar. Help arrived quickly, and he sorted my problem out straightaway. And it's Sunday night. Feel like these guys have got my back. Thank you!

CHAT-MALO Paris

Jan 11, 2025  on Shopify

We haven't had the opportunity to test the app yet but where Customer Support is concerned this has been the best experience we have had with any App! We even received support to install the app over the weekend which really wasn't a service I was expecting. When installing the App there are options where to place the buttons and what the final page should look like and although you cannot do it yourself the support has been provided in real-time through a messaging app. 5 Star Customer Service

Cladel Gifts

Jan 10, 2025  on Shopify

The app works as promised and their customer support is great. Vishu modified a button for me within a minute!

CinnamonGirlTees

Jan 09, 2025  on Shopify

I can honestly say that I have NEVER experienced such AMAZING support! Nagaraj was quick to answer, very accommodating with all my requests and extremely efficient in getting everything done to my liking! Thank you for all your help - you made this integration very easy. I am now excited to sit back and watch my preorder campaign run.

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