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Preorder, Back In Stock ‑ Stoq logo

Customer reviews: Preorder, Back In Stock ‑ Stoq

Develop by Artos Software

Reviews (1,675)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

kristinmagrit

Mar 11, 2025  on Shopify

Great app easy to set up with super support team, Shashi adjusted location of buttons minutes after my support request, couldn't ask for more.

Comfylids

Mar 10, 2025  on Shopify

Just installed the app, and initially, the pre-order button wasn’t showing on desktop. The support team fixed it quickly, and now it works perfectly. For an app with a free plan, the level of customer service is impressive. The app itself is great so far—easy to navigate, with a user-friendly dashboard and fair pricing. Most likely upgrading for better customization!

Besaint Bikini

Mar 09, 2025  on Shopify

I have just downloaded the app, and I am excited to see what it works like, but the customer service function and team has been amazing! So fast to respond and super helpful.

MAYUNO

Mar 09, 2025  on Shopify

The app has all the functionalities we need for preorders. The team is super helpful and quick to respond to requests. Can definitely recommend checking it out!

Home Automation Headquarters

Mar 08, 2025  on Shopify

Shashi chatted with me multiple times asking for me to review their product. It's fine, but please stop spamming my inbox.

KHOI

Mar 07, 2025  on Shopify

Nagaraj is such a helpful support team member! We were having an issue with our theme + button and it was fixed within 5 mins of chatting the team. This app is so useful, the support is great and it helps us keep + bring in so much revenue we would miss. very thankful!

EnerStar Solutions

Mar 06, 2025  on Shopify

I had a great experience working with Nagaraj. He was incredibly patient with all my requests and consistently delivered on them. Whenever issues arose, he found effective solutions with a calm and problem-solving approach. His dedication and professionalism made the collaboration smooth and enjoyable. I highly recommend Nagaraj for anyone looking for someone who truly invests in their work!

The Holistic Ingredient

Mar 06, 2025  on Shopify

I'm really happy with the app, it's been super easy to use and makes the fulfilment process so much easier for the warehouse. Loving keeping stock moving as it makes it's way to the warehouse. Great support too! Highly recommend.

Calibra

Mar 06, 2025  on Shopify

Really straight forward set up, and so quick to help when i needed the button moved. Really happy with the service :)

Wolf Clothing Collective Ltd

Mar 06, 2025  on Shopify

These guys have been going out of their way to help me tweak the app to suit my store and I really appreciate their ongoing expertise.

YUJ Paris

Mar 05, 2025  on Shopify

I had a problem with the Back in stock on my e-shop and Sashi helped me to make it works again and redesigned it, so it can fits perfectly with the design of our website. The contact was very nice, helpful, responsiveness and efficiency, witch is very pleasant.

Marian Graces

Mar 05, 2025  on Shopify

I've only been using this app for a few days after switching from another app which was very glitchy, but it has been wonderful so far. The support is excellent - I wanted to move my notify me button and it was done in minutes. I was able to transfer my data over and send out some notifications immediately. Within a couple of hours I already had a sale directly from that notification. The notifications send out automatically when a product is in stock, which saves a lot of time (I had to do that manually with the last app).

Tudaloo

Mar 05, 2025  on Shopify

2nd time I've used Stoq and have suggested to others in the industry. Nagaraj was super helpful with a recent issue I had running Stoq with a bundle app. The go to out of stock app without a doubt!

FORCE3

Mar 05, 2025  on Shopify

Hello, We have just added this app to our site, but so far it is very easy to use and customer service is top-notch!

Japan Book Hunter

Mar 04, 2025  on Shopify

The app worked exactly as planned, and when we had a positioning issue, Shashi from the Stoq team helped us out instantly, and within 5 minutes we had a fully functional button! Couldn't be happier with the service.

YL STUDIO LLC

Mar 04, 2025  on Shopify

Shashi helped me through DKIM authentication and clarifying a few back in stock alert questions I had. He was kind, helpful, quick and super knowledgable. I really enjoy having this app and the customer service makes me an even better experience.

spottle

Mar 03, 2025  on Shopify

We had an amazing experience with Preorder, Back In Stock – Stoq! The customer support was truly excellent. Sneha took the time to assist us with great kindness and patience. We requested several changes, and she helped us again and again without hesitation. Such a pleasant and professional experience! Thank you so much, Sneha!

Neena Books

Mar 03, 2025  on Shopify

This app is affordable and does everything you need it to for preorders and out of stock items. If you ever have questions about any of the functions, customer service is always very helpful and quick to respond. Definitely recommend :)

THE SKI MONSTER

Mar 02, 2025  on Shopify

Nagaraj was super helpful and quick to get me the answers needed to get our Pre-Order functions working properly.

Lovely Nails&Beauty

Mar 01, 2025  on Shopify

App fantastica e assistenza molto valida. Ottima per i preordini e mail di avviso riassortimento Davvero Fantastica

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