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Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Artos Software

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,159)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Nella & Sina

Aug 20, 2025  on Shopify

Momma was amazing! She helped me immediately and incredibly fast. Couldn’t have asked for better support!

trainings-booster.de

Aug 20, 2025  on Shopify

Beste App die ich in dem Bereich bis jetzt gesehen habe und Top Service der sich sofort um alles kümmert und alles umsetzt wie man es möchte. Solche Mitarbeiter sollet jedes unternehmen haben.

INVICTUS TACTICAL

Aug 19, 2025  on Shopify

Easy and simple to use! Kutheja help me with the app setup and it's now working the way we hope to! Thanks

Luca Oliva Studio

Aug 19, 2025  on Shopify

Wonderful help from Khuteja. She helped me solve all my doubts very quickly and kindly, patiently. I'm grateful now our customers can do pre orders instead of a sold out button that looked very confronting. Thank you so much!

Nailpollies

Aug 19, 2025  on Shopify

exactly what i was looking for! I needed a simple solution for people to get restock notifications. I also received help to customize the font colors and styles to match my store almost immediately!

Cleo Centric

Aug 19, 2025  on Shopify

This app is very easy to use & perfect for my business needs. More importantly, the team is extremely helpful and supportive. They are very responsive and address any issues I have immediately. I would reccommend them to any business.

Seat Drip Co.

Aug 17, 2025  on Shopify

Sashi was outstanding. Helped me instantly with all my questions and resolved everything I asked. Thankyou

TrueTexasMerch

Aug 16, 2025  on Shopify

Very fast developer support and resolution. Needed to change the placement of the button and had it done within minutes.

Deinparadies.ch

Aug 16, 2025  on Shopify

Great App for pre-orders. A lot of features and support very fast and friendly when problems arise. Highly recommended!

rubbabubba

Aug 15, 2025  on Shopify

Amazing! Customer support has been great with a real personal touch. We found the whole process really easy and effective to set up. Not to mention, cost effective. This app hasn't messed with any other apps such as our warehouse's WMS (which a previous different Pre Order app did!).

Melodia Designs

Aug 15, 2025  on Shopify

This app has been a breeze to set up and integrate with our store — it just works, right out of the box. The interface is clear, intuitive, and easy to navigate, making it simple to manage preorders and back-in-stock alerts without a steep learning curve. What truly stands out is the customer service: friendly, responsive, and genuinely invested in helping merchants succeed. Every question I’ve had was met with quick, effective solutions. Highly recommended for any store looking for a reliable, stress-free preorder and restock solution!

Brite Ideas Decorating

Aug 15, 2025  on Shopify

Well-deserved 5.0 rating. This app does it ALL - and yes you can import your preorder SKU's by CSV with the available preorder quantity in that import! This is the only app that does it as far as I know.

GoblinSmith

Aug 14, 2025  on Shopify

seems to be quite handy after first look over. The button placement didnt work with my theme, but the Help agent fixed that in about 5 minutes perfectly. Reports look clean and useful

Glitter And Glitz

Aug 14, 2025  on Shopify

Great help this morning with set up, I want to try to get orders before placing orders to avoid having too much/too little stock! my problem was solved quickly and efficiently.

TRIPLE2 - Nachhaltige Radbekleidung

Aug 14, 2025  on Shopify

Great App and easy to use. Works pretty well on our Pre-Order Products. Had some issues setting up some small details. But SNEHA from Support helped us with every detail and in addition super fast! Love it!

Alfresco Chic

Aug 14, 2025  on Shopify

We recently installed the app primarily to be able to sell products on pre-order and have been really happy with it so far. We haven't explored back in stock alerts yet but for pre-orders, the app is fantastic, it does exactly what we wanted and is really simple to use. The customer support from the team has been really exceptional. Anamm has helped me on several occasions (including a 30 min call to help with set up) and has been amazing. Very responsive and super helpful - if I could give 6 stars for customer support I would.

Sun Mountain Sports

Aug 13, 2025  on Shopify

Excellent customer service! Anaam was a pleasure to work with and resolved my problem quickly. 10/10 recommend this app.

Southeastern Chemical Co.

Aug 12, 2025  on Shopify

Very smooth app experience, worked instantly. Had a couple of questions and Nagaraj with Stoq responded immediately and took care of everything. Excellent app and support!

MangoIllustrated

Aug 11, 2025  on Shopify

I had some issues with set up but Hassan was super helpful and got everything squared away. The functionality is great and I'm excited to boost revenue through preorders!

ENYA by Amma

Aug 11, 2025  on Shopify

Simple integrations and very helpful and quick customer service. I've just started using the app for demand tracking and restock notifications and it is easy to use and effective.

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