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Preorder, Back In Stock ‑ STOQ logo

Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Shopify

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,678)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Perrin Gentry Designs

Dec 09, 2025  on Shopify

they have a really great chat feature, so when you are trying to get it set up they can help you, and they respond quickly! shoutout to Khutheja she has helped me like 10 times

Kiara Ventrella

Dec 08, 2025  on Shopify

Quick and easy to set-up, I had a little glitch and they were available right away to fix it within a couple of minutes. Seamless!

Photo Riviera Sàrl

Dec 08, 2025  on Shopify

Thank you very much, Paul, for your valuable assistance. I truly appreciate your professionalism and availability.

The Disc DJ Store

Dec 06, 2025  on Shopify

Khutheja was a great help, I asked a question and she replied with an answer within 5 minutes, problem now solved. Thanks

Seven Hills Crafts

Dec 04, 2025  on Shopify

Whilst initially I had some issues with the app so gave it an unfavourable review, I am more than happy to alter the review to 5 stars now. The app developer contacted me personally to ask for more details on my issues and fixed them all making the app much better for me in the process (and everyone else hopefully) Excellent people to deal with. Thank you for your help.

Breathe Naturals Deodorant

Dec 04, 2025  on Shopify

This app has been incredible and is by far the best for offering pre-orders! Everything is easily customizable, and their support team is amazing when it comes to help setting up/ onboarding, and responds quickly to help with any changes you need to make, thank you!! -NIGEL @ breathe naturals deodorant

Milk Label

Dec 03, 2025  on Shopify

Pretty easy to use and customer support is always quick to help if required for small customisations and functionality fixes.

D'IYANU

Dec 03, 2025  on Shopify

Pre-order function works really well and the team is very responsive and help to troubleshoot any issues. Looking forward to using their back in stock function.

Casa Alicia Ultramarinos

Dec 02, 2025  on Shopify

Soy nuevo en el uso de la preventa. He consultado mis dudas a través del chat y la respuesta ha sido muy satisfactoria. Me ha proporcionado tranquilidad y seguridad saber que hay siempre en el chat alguien dispuesto a ayudar con las dudas

GearFex

Dec 02, 2025  on Shopify

Great app. Everything works very well. Set-up is super easy and intuitive. Our customers really like the "notify me when available" feature and it has been very helpful for us to get an overview of the demand for any out-of-stock items. 100% recommend this app

Bamboo Body

Dec 01, 2025  on Shopify

Great customer service, they responded so quickly to all my questions regarding the set up. It was very easy to install the app and we've already got some preorders in!

Lions Pride

Nov 30, 2025  on Shopify

We don't generally Pre Sell many products. But we found ourselves in a pinch and needed to set up a Pre-Order option quickly. STOQ was able to get us up and running quickly. Support was very helpful and quick to respond. Thank You Stoq.

WOOX

Nov 30, 2025  on Shopify

The app is exactly what you need to set up compliant pre orders and the team behind it is very helpful

rikki.io

Nov 29, 2025  on Shopify

la app es super útil para organizar preventas y crear waiting lists. El servicio de atención a cliente (Hassan) es sobresaliente - rapido y muy eficaz. Muy recomendable la app

German Shepherd Shop

Nov 29, 2025  on Shopify

Preorder, Back In Stock – STOQ has been a huge help for our store. It lets us capture sales even when products are temporarily out of stock, keeping customers engaged and preventing lost revenue. The app is easy to use and works exactly as promised. A special thank you to Shashi — he was extremely helpful, patient, and knowledgeable. His support made the entire setup process smooth and stress-free. Highly recommend this app and their amazing support team!

thelittlenookshop

Nov 29, 2025  on Shopify

I started using Stoq because I needed an efficient way to host preorder items on my webshop. Their customer technical assistants, Sneha and Shashi, were incredibly helpful in resolving the issues I encountered and walking me through the features that needed to be activated. I’m especially grateful to both of them for saving me hours of manual CSS editing had I attempted to fix everything on my own. I’m still on the free trial, but I’m already considering this app for long-term use. I highly recommend this app, primarily for its prompt and thorough customer support, which consistently went beyond what the app initially promised. I requested seamless integration of the app’s pop-ups and buttons with my webshop’s branding and existing theme, and Shashi addressed all (truly many) of my requests with patience and precision. I look forward to growing my business with the help of this app. Shoutout to Sneha & Shashi for all the help! Thanks so much you both!

SIM Demon

Nov 27, 2025  on Shopify

This has to be the best customer support and service getting this app integrated! We've now added it to our website: www.simdemon.com and it's working a treat! Let's hope for lots of restock notices and pre-order/restock purchases. So for the app looks VERY good and is worth the money, thank you to the support team for you help, keep up the good work.

Ma Cherie Roses

Nov 27, 2025  on Shopify

Was having issues implementing app. Kasi helped me within a few minutes of receiving my help ticket. Easy so far.

The Supplement Store

Nov 26, 2025  on Shopify

A useful app at a fair price. It didnt work right away with our theme but I went straight onto the live chat and the support agent (Paul) was very good and had it working within a few minutes. Set-up after that was very straightforward also.

Snap Air

Nov 26, 2025  on Shopify

Very prompt response and resolution from Hassan when I had an issue. Works well and has helped us gain revenue we would have otherwise missed!

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