Taranker.Com Logo
Preorder, Back In Stock ‑ STOQ logo

Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Shopify

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,452)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

KARL LAGERFELD

Oct 21, 2025  on Shopify

Great app for their back in stock functionality and reporting. The team behind act quickly to help you finding a solution if any gaps.

www.SawSalvage.co Traverse Creek Inc.

Oct 20, 2025  on Shopify

This app has really transformed the way we are able to manage preorders and helps us generate immediate sales when we have items come back in stock. Every time we have had a support request it has been answered promptly and pleasantly.

JUCA

Oct 20, 2025  on Shopify

Simple to use, and support is really responsive. I had a couple of questions with the initial integration of pre-orders in my store, and the team were able to address these quickly and with a smile.

Weft Blown

Oct 19, 2025  on Shopify

This app works great and provides the functionality we need for preorders and partial payments. Support is also fantastic and quick to respond and fix any issues. Recommend.

CardsCup

Oct 17, 2025  on Shopify

This app works perfectly right out of the box. It looks professional and clean. The support team responds immediately — I wanted the ‘Back in Stock’ button placed differently, and they solved it within five minutes.

Resynator Store

Oct 17, 2025  on Shopify

The app is very straight forward and the customer service that I have received on two different occasions were both really efficient and friendly and helpful! Thanks!

LommePrinter

Oct 16, 2025  on Shopify

Had a minor alignment issue and contacted online support. Issue solved within 5 minutes! Very satisfied!

Viens Avec Moi

Oct 16, 2025  on Shopify

The App is perfect to add Pre-Order Option and the feature is free of cost. Also the support is very prompt. Shashi was very quick to assist and resolve issues.

John Atencio

Oct 16, 2025  on Shopify

Not only did this app provide what we were looking for to enable pre-orders, but the customer service was EXCEPTIONAL! Never have I had an app support team who can so quickly answer my questions, and help with the setup and styling of their app. Khutheja was incredibly helpful making changes that would have taken me hours to figure out, or extra development fees had they not been there to assist.

Cryomedics

Oct 15, 2025  on Shopify

Installing the app went pretty quickly and I was very impressed with the support team who helped me via chat for some customization and bug fixing. Khutheja was knowledgeable and really nice to work with. I'm really happy with the setup and end result, now just to get the sales rolling in!

Zeus

Oct 15, 2025  on Shopify

Absolutely fantastic, Sandesh & Team are second to none! Constant support and were able to guide me through setup, including using 3rd party services like Klaviyo. Thank you so much!

Charged Cycle Works

Oct 14, 2025  on Shopify

This app has been extremely helpful in allowing us to sell incoming products, resulting in higher sales. The support team is amazing as well!

Peace & Love Publishing

Oct 14, 2025  on Shopify

The app works very well with good controls plus the service from the experts there is excellent and they can really support what needs to be done. I've experienced great support multiple times.

Pasta Kitchen (tutto pasta)

Oct 13, 2025  on Shopify

Just installed the Stoq app so will see how it goes, needed some changes to the position of the button. Shashi was very helpful and sorted it out for us.

BOSKA Food Tools

Oct 13, 2025  on Shopify

De app werkt fijn en is eenvoudig in te richten. De klantenservice (Sneha) reageert snel met duidelijke feedback op mijn vragen.

GARM ISLAND USA

Oct 12, 2025  on Shopify

The app is very easy to set up and the customer support responds very fast and they are very helpful. would recommend using this app for your preorders.

RetroRobo Toys, LLC

Oct 12, 2025  on Shopify

The STOQ Pre-Order app has been critical to the success of my business! It's easy to use and works as advertised, which is more than I can say about some other apps in the app store. On top of that, tech support was super responsive, and quickly (and correctly) answered all of my questions without issue. In addition they were very friendly unlike some other experiences I've had with app developers which ranged form passive aggressive to condescending. Support matters and they delivered. 5 Stars+!

Abigail Collins

Oct 10, 2025  on Shopify

The customer support on this app is 10/10! They have been SO helpful each and every time I reach out for assistance. They help me solve problems quickly and effectively. AND we've used this app to bring in sales while we wait on inventory. Would absolutely recommend!

Vegan District Malaysia

Oct 09, 2025  on Shopify

Pre-order function is full of bugs. Even though the team helped make the button available on the relevant pages, sometimes they show sometimes they don't. Don't waste your money on this app. Why do you put Preorder as the main word of your app if it's buggy and in beta status?

Warsenal

Oct 08, 2025  on Shopify

We have been thrilled with the STOQ app for our store. It was easy to set up, and their documentation was very helpful. I set up this app to replace a different preorder app that could not support B2B customers. I'm now able to support preorders for ALL of my customers. The support team was able to quickly address any questions I had and finished setting up the last few pieces of the app implementation shortly after I got in touch with them. Thank you STOQ team!

Scroll to Top