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Preorder, Back In Stock ‑ Stoq logo

Customer reviews: Preorder, Back In Stock ‑ Stoq

Develop by Artos Software

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,875)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Cosmic Collections

Jul 10, 2025  on Shopify

Great help from Sneha with setting it up. I'd wish the free plan gave you a slight bit more so that you can switch to the paid version when the webshop scales.

Simply Silver Mouthwash

Jul 10, 2025  on Shopify

Anaam was amazing! She spent an entire hour with me helping with the integration of the app into my Shopify store. She was super knowledgeable and even figured out a work-around for my situation. I really appreciate all the time and effort spent on getting my website to work properly with the Stoq app. Thanks again!

Ellaire Habi

Jul 10, 2025  on Shopify

Nagaraj was really nice and helped me with setting up the position of the Notify Me button I am very happy with the result

rho Jewelry

Jul 10, 2025  on Shopify

I had issues when setting up the app at first because I wanted the notify me button to be positioned a certain way, thankfully Nagaraj was able to help me not once, but on two of my websites at the same time! Great customer service.

Caleri1898

Jul 09, 2025  on Shopify

Ho chiesto aiuto per il setup e Anaam mi ha risposto in pochi minuti risolvendo il problema di visualizzazione del pulsante pre-order. App molto facile da settare ma se avete dubbi o problemi risolvono in pochi minuti!

TRIDOS.DESIGN

Jul 09, 2025  on Shopify

Great app and great support! I previously used Appikon Back-in-Stock app but after it randomly stopped working for 3 months and they support was extremely unhelpful and blamed us, we decided to look elsewhere and Stoq is so much better - the customization was a breeze to match our theme and the fact that it's integrated admin app makes it so much easier to use it daily.

Huntsville Art Supplies

Jul 08, 2025  on Shopify

This is a really useful app for anyone growing their business and needs a bit of help to see if 1) is there an interest in the product and 2) get orders to fund the inventory purchase. And the support is nice to work with, informative and quick!

My Store

Jul 08, 2025  on Shopify

I needed to reposition and customize the "Back in Stock" alert button on my store, and I reached out to Stoq for support. Hassan, a representative from their team, responded quickly and made the exact changes I was looking for. He understood my request right away and implemented the customization perfectly. Excellent service and support—highly recommended!

CynthiaRichard

Jul 08, 2025  on Shopify

Wonderful app that has saved our business during inventory issues. Hassan patiently worked with me and fixed all of my issues including changing stuff on my Shopify code to make all of my checkout seamless! I am soooo thankful! Great customer service .

Hemeria

Jul 07, 2025  on Shopify

Well made app, do what's is designed for. Customer service is incredibly fast and efficient! App bien conçue et agréable à utiliser. Le service client est très rapide et efficace !

TAG Towbars & Towing Accessories

Jul 07, 2025  on Shopify

Incredibly helpful customer service. Immediate response and personalised assistance with the positioning of the widget on our website. Highly recommend.

Mel's Book Nook

Jul 04, 2025  on Shopify

I'm new to the app, and clearly didn't read the information properly, but Nagaraj helped me in under 30 seconds! I'm grateful for the support.

Kidzshack

Jul 02, 2025  on Shopify

i have query with settings in configure the app they provide best customer support and give quick reply to my query

Parsome

Jul 02, 2025  on Shopify

Me ayudaron con la personalizacion (Hassan) y en un segundo tenian exactamente como yo lo queria, me encanto la app la recomiendo

BAULANE® Bathrooms

Jul 02, 2025  on Shopify

Great app - UI genuinely integrates with our theme perfectly, and the CX team, particularly Anaam, are unbelievably responsive and helpful in onboarding and helping tweak the button designs etc if necessary! The result is that it looks like it was made for our Shopify theme. Really pleased! Well done guys!

Kill Cliff

Jul 02, 2025  on Shopify

Five stars for STOQ. Their support team is hands down one of the best always quick to respond and willing to jump in and actually help, not just point you to a help doc. It honestly feels like they’re an extension of our team. The platform itself is feature-rich, easy to use, and most importantly, it’s delivered real results. We’ve recovered well into five figures in sales since rolling it out. Highly recommend.

Build&Bond

Jul 01, 2025  on Shopify

Hassan was excellent. He was very help and prompt with his reply. He helped me figure out issues with setup and why my checkout wasn't working properly. I would highly recommend Stoq.

Hosers Shoe Company

Jun 30, 2025  on Shopify

Great product and the support was outstanding. Hassan helped me find an issue that got our store back on track. He was fast and efficient. Have nothing but positive things to say about this app.

Calily Bridal

Jun 30, 2025  on Shopify

Anaam was extremely professional and helpful with getting us set up. One of the best pre order apps out there - definitely go for it and use it. ITs a no brainer.

Anne Neilson Home

Jun 30, 2025  on Shopify

Needed help with setting up due to our store theme. Nagaraj was great in helping us getting our cart looking the way we wanted.

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