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Preorder, Back In Stock ‑ STOQ logo

Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Shopify

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,452)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

VYPR Sports

Nov 25, 2025  on Shopify

Had an issue setting up but was quickly resolved with support from Khutheja, initial impressions of app are good. Thank you for your help

The Shop of Many Things

Nov 25, 2025  on Shopify

Kasi from customer service resolved my problem in a heartbeat. Very friendly, very responsive customer service.

RHEA

Nov 25, 2025  on Shopify

Amazing service! I received prompt replies via live chat and they quickly helped me find exactly what I needed.

Roselli

Nov 24, 2025  on Shopify

Fast and great support! Recommend a lot. Also, they help you adjust the content so it matches your website and you can also use language support for different markets.

Vimu Jewels

Nov 23, 2025  on Shopify

Really easy to use and Hassan was very helpful and prompt! Definitely made the whole process so much easier.

JLUXE

Nov 23, 2025  on Shopify

Amazing, not only have they helped with this but also helped me with another issue I had on the store. Great service and great app

MedMassager

Nov 23, 2025  on Shopify

Does everything you would need it to do, and their support is stellar- super responsive and helpful!

The Game Store

Nov 22, 2025  on Shopify

Spent ages trying to find a good pre-order app to use, and STOQ was easy to set up and start using. Recommended!

Philosophy Australia

Nov 21, 2025  on Shopify

Can't review the app yet as it is very newly installed on our online shop, but the onboarding and installation was super easy, and the customer service on the support desk is top notch. Quick, informative and really helpful.

The Hermit

Nov 20, 2025  on Shopify

Its a good app, but the customer support (shreya <3) is incredible!! I've run into some weird issues with my site structure and she quickly helped me resolve them

Supplement-Support.com

Nov 19, 2025  on Shopify

Tolle App ich verwende sie schon in einem anderen Shop und sowohl der Service und auch die Technik sind super. Danke Arnab für deine Hilfe :)

Playground Originals

Nov 18, 2025  on Shopify

Easy to set up, and when I had questions, Hassan answered all of them promptly and with easy-to-follow instructions and images to go along with them. Highly recommend!

Moto-Rad

Nov 18, 2025  on Shopify

The app is working as its supposed to. Although we're trying it out with the free plan, their support team quickly helped us solve an issue where changes in the app settings weren't been updated to the live page, great customer support from their team. We really recommend this app to anyone looking for a "Back-In-Stock" notification solution.

Schwartz & von Halen®

Nov 17, 2025  on Shopify

Wow, what an app! We’ve now installed Stoq across all seven of our stores, and within just six weeks we’ve generated over $100K in pre-orders. The app works incredibly well, and you can tell it’s been thought out very carefully with a great interface, great user experience, and extremely easy workflow. It’s by far the best pre-order app I’ve used on Shopify. Your support team has also been fantastic, quick, helpful, and genuinely committed to solving any questions we had. Truly an outstanding app. Highly recommended!

goumikids

Nov 17, 2025  on Shopify

This is truly a phenomenal preorder app! So easy to set up, great functionality and value and the support team is phenomenal! Will never look back for any other option!

WeEngrave USA

Nov 17, 2025  on Shopify

The app is pretty straightforward to use, and the chat feature on every page makes it easy to reach out to them and keep your workflow running smoothly.

Freckled Whimsy

Nov 17, 2025  on Shopify

Has all the features I need for my shop. Had trouble getting the button to show up at first. But I sent a chat message and Paul promptly replied and got it all fixed for me! Even made a couple custom changes too! Thank you so much!!

Bond St Designs

Nov 17, 2025  on Shopify

This app is wonderful and the customer service team responds immediately and is extremely helpful. I highly recommend them!! Tracy H.

Felgenart

Nov 16, 2025  on Shopify

Super schneller Support. Binnen weniger Minuten wird sich um das Problem gekümmert und sichergegangen, dass alles funktioniert.

Tezumi

Nov 16, 2025  on Shopify

I'm impressed with the UX + level of support offered by the Stoq team. We use the app for restock notifications, and I'm so happy it just works well and looks good. After trying a number of other apps (Appikon, NotifyMe, etc), it's a huge relief to find Stoq. The UI is good, the functionality is reliable, and customers love what it does for them.

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