Preorder, Back In Stock ‑ Stoq logo

Customer reviews: Preorder, Back In Stock ‑ Stoq

Develop by Artos Software

Reviews (1,440)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

IHL Canada

Feb 12, 2025  on Shopify

Customer experience has been unreal honestly. Every time Ive asked them if something can be modified, ie placement of a button for example they've turned around and figured out a custom solution for me pretty much same day.

Geparlys Parfums

Feb 12, 2025  on Shopify

Perfect customer service, very reactive, kind and helpful for anything you need! I just started using the app but it looks practical and easy to use. Highly recommend it!

Pinner Machine Shop

Feb 11, 2025  on Shopify

So far this has been far superior to the app I used to use. It is completely integrated into Shopify and is much easier to use. So far so good.

Bikunu

Feb 11, 2025  on Shopify

Great App easy to set up and when you don't get there, the Chat is there to help you. Thanks to Sashi who was able to solve all the little worries in a few minutes. Congratulations to the team Luke

Ello

Feb 10, 2025  on Shopify

The team is SO quick to respond and helps sort out multiple issues. We tried multiple apps and STOQ was a no brainer!

Circulus Health

Feb 10, 2025  on Shopify

We found the STOQ support to be totally amazing and quick to respond. Anaam was incredibly efficient and resolved all our issues very quickly while being helpful and friendly with every aspect of the support she offered. She was incredibly patient with us and allowed us to query everything and she explained and illustrated everything for us in ways that were easy for us to understand and produce results. We recommend this App and its very professional service to all Shopify site users. We will not look at any other Pre-order options as this is the very best we could find.

Gabby Electric

Feb 10, 2025  on Shopify

As a new user, I haven't had enough time to fully evaluate the app's functionality, but I’m already impressed by the support team. I encountered an issue with image sizing in emails, reported it on a Sunday night, and was pleasantly surprised to have it resolved the same night—great responsiveness! One improvement I'd love to see in the future is the ability to notify users about all the products they follow that have been restocked in a single email, rather than separate notifications for each item. This would enhance the user experience and streamline communication. Looking forward to seeing how the app evolves!

Good Boys Social Club

Feb 09, 2025  on Shopify

The Stoq team is the best! They personally reached out to me to see if I needed assistance when I was getting started. Within less than one business day, we were on a phone call. They helped me troubleshoot and get my first preorder! Thank you Stoq team!

Page & Flame

Feb 08, 2025  on Shopify

This is a great app. I had a setting wrong in one of my preorders and the app missed logging the order. Their customer support walked me through what setting was wrong and helped get it correct going forward. Great team and great customer support.

Golden Joya

Feb 07, 2025  on Shopify

It was easy to set up. Support for customization has been fantastic, super friendly and fast. Thanks Vishal!

Blankpop LLC

Feb 07, 2025  on Shopify

Great app, great team, were more than happy to help me sort through an issue I was having ! Highly recommend for those in need of a preorder app

LittleBig Bikes

Feb 07, 2025  on Shopify

Really great support, Vishu sorted my issue within minutes. App is really intuitive to use and works perfectly on my site.

In Pura

Feb 07, 2025  on Shopify

Super schnelle Hilfe! Gerade am Anfang. Innerhalb weniger Minuten wurde Hilfe angeboten und das Problem behoben.

Judith Williams Cosmetics

Feb 06, 2025  on Shopify

Ich habe bisher nur die Back In Stock Benachrichtigung eingerichtet, aber ich bin von der Funktionalität und zuverlässige Support positiv beeindruckt. Nagaraj war sehr freundlich und hat mich in paar Minuten geholfen, die Implementierung zu finalisieren.

NEW FOUND THREAD

Feb 06, 2025  on Shopify

I’ve tested a lot of similar products. They all have issues. I’m thinking this will rise to the top based on their responsiveness and communication and implementation of input. Sticking with them as they perfect this app, which is working well. They are earning our loyalty.

Body Butter Baby

Feb 06, 2025  on Shopify

first time contacting customer support and Vishu was amazing! i needed help with placement for my “notify me” button and he did it AND even color matched it to my store. very satisfied and i’ll always reach out knowing their customer support is really helpful!

Four Corners Rugs

Feb 05, 2025  on Shopify

Just started using Stoq after downloading and uninstalling two other apps that didn't have the basic functionality I needed, such as only allocating which sold out stock I wanted to have the "notify me" button on. Not only has Stoq been able to do exactly what I need it to do for my business, but the team has been super helpful in changing stylistic elements to suit my needs at exceptional speed. Really happy so far and would highly recommend!

northXsouth

Feb 04, 2025  on Shopify

Amazing service - had a positioning query that was resolved within minutes. I was cheeky enough to ask to change the formatting which was also done too. A credit to shopify!

Welcome Skateboards

Feb 04, 2025  on Shopify

Functions great and support is really quick to answer any questions or assist with any customizations. Vishu and Anaam rule.

Tico Coffee Roasters

Feb 04, 2025  on Shopify

We were looking at a combined solution for our pre-order products as well as allowing our customers to request notifications when out of stock items come back, and we are glad we found Stoq. The app integrates well in our technology stack (Omnisend) and is easy to install and get up and running. We wanted some additional modifications and the support team was super responsive and got it all ready for us. Great app and fantastic support and we can only highly recommend this app to any Shopify store.

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