Reviews: Appointment Booking

Customer reviews: Appointment Booking — Bookeasy

Reviews (333)

Overall rating

4.9

5

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What Merchants Think

Merchants generally find "Appointment Booking — Bookeasy" to be a useful and efficient tool for managing bookings and appointments through their e-commerce platforms. Many have praised its functionality and seamless integration with various systems like Google Calendar. The app is noted for being particularly beneficial to businesses that depend on scheduling services. Enthusiastic reviews often highlight exemplary customer service as a significant contributor to their positive experience.

Key Strengths

Exceptional customer service with quick responses and effective problem-solving.
User-friendly and easy to navigate interface.
Customizable features that cater to individual business needs.
Seamless integration with Google Calendar and other platforms.
Free to use, offering functionalities similar to paid competitors.

Common Concerns

Some merchants encountered issues with app stability and critical feature gaps for specific business models.
A few users reported challenges in setting up the application due to layout complexities.
Lack of live chat support in some instances, leading to delayed issue resolution through email.
Negative experiences with harassment after leaving critical reviews were mentioned.

Final Thoughts

Overall, "Appointment Booking — Bookeasy" receives positive feedback for its practical features and stellar customer service, making it a valuable tool for businesses requiring appointment scheduling capabilities. While excellent for many merchants, potential users should be aware of some reported limitations and occasional challenges with setup and support response times. With its broad functionality and free access, it stands as a competitive option in the market.

The Antler House

Mar 30, 2024 on Shopify

Rahul was wonderful help - quick response time. The app is streamline and easy to use. I’m able to do many customizations and I really like the booking page look.

CULTUREShrooms

Mar 29, 2024 on Shopify

Siva and the team was extremely helpful. The app sometimes take a little bit of set up to implement due to all the different themes out there, but with one zoom call, they walked me through everything, and its now working great. The team is very friendly and a joy to work with. 100% recommend.

Lume Supply

Mar 28, 2024 on Shopify

The customer service I received from Rahul was AWESOME! This app is super easy to use and we found all of the functionality we needed to operate our new business! Thanks guys!

The Spot Network

Mar 27, 2024 on Shopify

Rahul was a great help, very professional and well knowledged, he sorted my problem immediately and took the time to explain and guide me properly. 100% would recommend the service for their quick and unmatched customer care.

Verona Atelier

Mar 20, 2024 on Shopify

Excellent application and excellent service. Sudhan was too kind and engaged with my doubts. Not only did he explain to me how to use the application but he also helped me solve a bug I had with my website. Super recommended. I appreciate the time and the explanation.

eWorkshop

Mar 04, 2024 on Shopify

Absolutely great app! offers something you can't get directly from shopify while being comletely free. And im absolutely blown away by the support they provided. I was stuck with something and did'nt have any other option than reaching out for help, and they came in so clutch! helped me right away, done some custom coding and made it work.

Roshin Style

Jan 20, 2024 on Shopify

The guys from Bookeasy are doing a great job, they react fast and are always available to help with issues or challenges. Start using it and you want to use more Available by mail / chat

Helvetus

Jan 19, 2024 on Shopify

Great Tool. Good and super fast Service, helped me with the codes to adjust the tool for my website within 5 min. Tool works awesome. Best out here and I tried already over 5 tools about booking. Sudhan was very helpful during the whole process. Thanks :)

Prikli Pear

Jan 09, 2024 on Shopify

Febin was really helpful and guided me through how to fix the site. He also shared a Zoom link with me so we could fix another problem I couldn't figure out. Good luck with the new app and I shall be supporting it throughout my business journey too!