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Customer reviews: BookX— Appointment Booking App

Develop by Shopify
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Reviews (374)

Overall rating
4.9

What Merchants Think

Merchants generally find "Appointment Booking — Bookeasy" to be a useful and efficient tool for managing bookings and appointments through their e-commerce platforms. Many have praised its functionality and seamless integration with various systems like Google Calendar. The app is noted for being particularly beneficial to businesses that depend on scheduling services. Enthusiastic reviews often highlight exemplary customer service as a significant contributor to their positive experience.

Key Strengths

  • Exceptional customer service with quick responses and effective problem-solving.
  • User-friendly and easy to navigate interface.
  • Customizable features that cater to individual business needs.
  • Seamless integration with Google Calendar and other platforms.
  • Free to use, offering functionalities similar to paid competitors.

Common Concerns

  • Some merchants encountered issues with app stability and critical feature gaps for specific business models.
  • A few users reported challenges in setting up the application due to layout complexities.
  • Lack of live chat support in some instances, leading to delayed issue resolution through email.
  • Negative experiences with harassment after leaving critical reviews were mentioned.

Final Thoughts

Overall, "Appointment Booking — Bookeasy" receives positive feedback for its practical features and stellar customer service, making it a valuable tool for businesses requiring appointment scheduling capabilities. While excellent for many merchants, potential users should be aware of some reported limitations and occasional challenges with setup and support response times. With its broad functionality and free access, it stands as a competitive option in the market.

Super Ceramics

Dec 17, 2025  on Shopify

Parfait service après vente

Embassy London

Dec 09, 2025  on Shopify

The app does what it says it does, support is also really helpful. Thankyou to Nithish and the team for getting this set up for us.

Brush It Off Seattle

Dec 08, 2025  on Shopify

Dhina was of great help and solved my issue in very short time. Thank you for a great service!

Southern Magnolias

Dec 03, 2025  on Shopify

omg they did a great job , i am not computer literate and so they pretty much walked me through everything with ease.

Aether Brewing

Nov 27, 2025  on Shopify

Awesome app. Super flexible and easy to tweak to suit whatever you need. We’re using it for table bookings – not exactly the traditional use case, but it works perfectly for us. The support team is brilliant – S R Vignesh sorted my issue quickly and without any fuss. Cheers :)

REALE ALFAIATARIA

Nov 26, 2025  on Shopify

Exceptional support from the BOOKX team, specially from Pragateesh. Thanks

Terraflow Art

Nov 25, 2025  on Shopify

BOOKX is truly a very practical tool! My art studio requires students to book their class times in advance, and I’ve tried many plugins—BOOKX is by far the one I’m most satisfied with. Their customer support is also incredibly nice. Whenever I have a question, they patiently help me adjust the settings. Special thanks to Dhinakar for assisting me! Highly recommended!

Dungeon-Eyes Wide Shut

Nov 25, 2025  on Shopify

great experience with Kavishan on the chat widget, all sorted in 5 mins thank you

www.tukme.co

Nov 25, 2025  on Shopify

Nithish was very professional and helpful. He answered all my questions and solved my issues. He organized a zoom meeting to show me and guide me through everything. Thank you!

Cleverminds Tutoring

Nov 25, 2025  on Shopify

Excellent service from Nithish!! Fixed my issue within minutes and allowed me to use another great service from BookX which I didn’t know existed!!! Thank you

Moments

Nov 24, 2025  on Shopify

Very good app and even better customer service (thanks Pragatheesh)

Stajnia Zalewski

Nov 20, 2025  on Shopify

Durkesh Raja and Vignesh the best support ever!

BeaulieuBooking.com

Nov 19, 2025  on Shopify

Great support thanks!

BELLA

Nov 19, 2025  on Shopify

Nitish did a great job and helped me resolving my issue. The application is good and easy for the customers so they can book the slots

illumino

Nov 18, 2025  on Shopify

Extremely helpful and insightful. Super appreciated!

My Store

Nov 17, 2025  on Shopify

BookX is one of the Best Appointment Booking App in Shopify. Highly recommended for Appointment Booking. Nithish has help me and make it easier for any user to use the booking App. Thanks.

JV EVENTS

Nov 14, 2025  on Shopify

Great and fast support

Debbie Spencer Coaching

Nov 13, 2025  on Shopify

Very efficient service!

Skyland Event Center

Nov 13, 2025  on Shopify

I had a great experience with Mr. Nithish! He helped me set up and install BookX into my store with ease. He also went above and beyond to help me setup areas in my store that I was not aware that needed to be updated. I was appreciative that he was not in a rush during the entire process. He also took time to educate me on the different settings and updates for my store.

Renowned Events

Nov 12, 2025  on Shopify

Durkesh did a great job. quick and easy

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