Appointment Booking — Bookeasy logo

Customer reviews: Appointment Booking — Bookeasy

Develop by Logbase

Reviews (308)

Overall rating
4.9

What Merchants Think

Merchants generally find "Appointment Booking — Bookeasy" to be a useful and efficient tool for managing bookings and appointments through their e-commerce platforms. Many have praised its functionality and seamless integration with various systems like Google Calendar. The app is noted for being particularly beneficial to businesses that depend on scheduling services. Enthusiastic reviews often highlight exemplary customer service as a significant contributor to their positive experience.

Key Strengths

  • Exceptional customer service with quick responses and effective problem-solving.
  • User-friendly and easy to navigate interface.
  • Customizable features that cater to individual business needs.
  • Seamless integration with Google Calendar and other platforms.
  • Free to use, offering functionalities similar to paid competitors.

Common Concerns

  • Some merchants encountered issues with app stability and critical feature gaps for specific business models.
  • A few users reported challenges in setting up the application due to layout complexities.
  • Lack of live chat support in some instances, leading to delayed issue resolution through email.
  • Negative experiences with harassment after leaving critical reviews were mentioned.

Final Thoughts

Overall, "Appointment Booking — Bookeasy" receives positive feedback for its practical features and stellar customer service, making it a valuable tool for businesses requiring appointment scheduling capabilities. While excellent for many merchants, potential users should be aware of some reported limitations and occasional challenges with setup and support response times. With its broad functionality and free access, it stands as a competitive option in the market.

Comfort 360

Feb 20, 2025  on Shopify

so far good. haven't used much but support was great

Tennis Lab

Feb 20, 2025  on Shopify

This app is great, it works perfectly for our store and the customer service team was incredibly helpful and solved my questions quickly. Thank you Rahul for your great work!

CHAPTER 4 | FINE + RARE

Feb 19, 2025  on Shopify

I added Bookeasy to our website with the intention to replace existing appointment booking. Integration and configuration instructions were very easy to follow and all the functionality we desired are implemented. Sudhan in Customer Technical Assistance was very efficient in solving a minor issue I was having regarding template html coding regarding an non-required "add to cart" button. Sudhan solved the matter in minutes. I'm looking forward to Bookeasy and we are now looking at other Logbse apps for a uniform customer experience across our platform.

Rudaba Bridal

Feb 18, 2025  on Shopify

Amazing app and their customer support is fab, I was facing an issue a person named Kavishan help me from beginning till end with proper guidance I really appreciate that customer support guy

Nudge Cycling

Feb 15, 2025  on Shopify

It is a great company, and everything works well! If you have any questions, they are happy to think along with you and provide excellent support. Febin was helpful and always willing to assist.

Tory Top

Feb 10, 2025  on Shopify

Febin was very helpful

Everise Dance Shoes

Feb 10, 2025  on Shopify

I recently installed the Bookeasy app for my Shopify store and ran into an issue with hiding the 'Add to Cart' button. I reached out to their support team, and they responded quickly, resolving my issue in no time. Now, the booking app works exactly as I intended! Excellent customer service and a seamless experience. I highly recommend Bookeasy to anyone needing a reliable booking solution!

The Bold Break

Feb 06, 2025  on Shopify

Great customer support I was having trouble setting things up and Febin made it so easy!

Making Mama

Feb 05, 2025  on Shopify

Very good app, thank you Rahul for your assistance!

Nuude Studio

Feb 04, 2025  on Shopify

The app is great and Febin was really great to work with! Super helpful

ROLL THERAPY

Feb 01, 2025  on Shopify

Vinduja was amazing to help me with my query and solve my problems with the app. Would recommend this extension/app

KLOVIA

Jan 31, 2025  on Shopify

Great App and great support team .

Blomens Online

Jan 28, 2025  on Shopify

Good and fast customer support (today with Rahul). I really like the app. Not everything is self-explanatory. But with the support team I always find a good way to solve the issues. By the way: we you use it for a rental business.

Poème

Jan 27, 2025  on Shopify

Febin has been very helpful and patient in helping me solve my problems with the application. Professional

Parguera Charter's

Jan 23, 2025  on Shopify

Excellent Service!

21stCenturyMarketing

Jan 23, 2025  on Shopify

Thanks Rahul for solving 90% of my troubles in just one call and looking forward to the next for the remaining 10% :-)!

Flip & Find

Jan 23, 2025  on Shopify

I have been searching for an app to accommodate my store's needs for a year. I found this app suggested on Reddit and it is absolutely perfect!! Everything is super customizable and easy to use. Febin, on the support team, was able to help me create a new product template that hides the "Add to Cart" button so that my customers are able to book the in-person services I offer. I also love that you are able to integrate Google calendar to easily view all of your bookings. I would highly recommend this app if your customers need to schedule appointments with your business.

eukari

Jan 21, 2025  on Shopify

App is not the easiest to set up, but customer support is great - really appreciate Sudhan Ravi's help.

Master Your Mahjong

Jan 20, 2025  on Shopify

I installed the app and needed help with a feature. The team was super quick and responsive in taking care of my request. I haven't yet used the app for bookings as I'm setting up my store, but so far so good!

Bangkok Darkroom Equipment Co.

Jan 18, 2025  on Shopify

The customer service is really great! One of the agents, Fabin responded promptly and helped us debugging the sections that we encountered errors right away.

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