Taranker.Com Logo
CedCommerce Amazon Channel logo

Customer reviews: CedCommerce Amazon Channel

Develop by CedCommerce

The Shopify Amazon by CedCommerce app helps merchants sync their Shopify store with Amazon for streamlined selling. This review covers its features, benefits, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (959)

Overall rating
4.7

What Merchants Think

The overall feedback from merchants using the "CedCommerce Amazon Channel" app is largely positive, with many users appreciating the effectiveness of the app for integrating Shopify with Amazon. Merchants highly value the exceptional customer support provided by the CedCommerce team, often highlighting the team's professionalism, responsiveness, and helpfulness. Although some users encountered technical issues, the customer service team frequently receives praise for their problem-solving abilities and readiness to help.

Key Strengths

  • Outstanding customer support with responsive and knowledgeable staff.
  • Seamless integration between Shopify and Amazon, facilitating real-time inventory synchronization and product uploads.
  • Ease of use with intuitive interface for managing product listings and syncing orders.
  • Effective bulk upload feature which saves time and effort for merchants.
  • Personalized assistance with setup and troubleshooting through direct communication channels like chat and video calls.

Common Concerns

  • Occasional technical issues and synchronization errors between Shopify and Amazon.
  • Encountered complexities with Amazon's requirements, requiring frequent support intervention.
  • Some users had disappointing experiences with the service, questioning the reliability of the support.
  • Additional charges for features and unresolved issues despite payment, as reported by a few users.

Final Thoughts

CedCommerce Amazon Channel is generally well-received for its robust integration capabilities and exceptional customer support, making it a valuable tool for merchants aiming to streamline their Shopify to Amazon operations. While there are some areas of concern, particularly regarding technical issues and additional charges, the app's benefits and the support team's dedication to resolving problems contribute to its positive reputation and usefulness for many merchants.

Peter Stone Jewelry

Oct 01, 2024  on Shopify

The Customer Service is Best "Nupur Sah" Help me add my product to Amazon. Which it is very difficult and impossible to figure out by myself. But she make it super easy. I am so happy since we have dead end on add jewelry to Amazon like forever!! Thank you NUPUR!!!

chiquetrends.com

Sep 30, 2024  on Shopify

CedCommerce has simplified the process of Amazon listing and I totally recommend the support team's service. If you have a Shopify store and you want to scale your business on different marketplaces - CedCommerce will make the jumpstart process very seamless for you!!! 5 STARS and 10 Thumbs up for CedCommerce.

Iceemart

Sep 29, 2024  on Shopify

The support Mannu Singh was helped me to check errors is very efficient and profession , I think I'll more comfortable using this app.

studiomoien.com

Sep 29, 2024  on Shopify

Despite indicating that there is a free plan, in fact they don't show any free plan and force to make payment.

Kokosflora Europe

Sep 29, 2024  on Shopify

It was a great experience, the issue got resolved by Mansi Gupta in a kind way with utmost clarity. The query has been resolved very quickly as well. I understood if the problem is conveyed properly, they are ready and equipped to provide the solution - Just in Time. Many Thanks, Kudos to the team.

Gamango

Sep 29, 2024  on Shopify

Is working good overall. Some bugs and delays sometimes. Support answers quick. Technical tickets issues takeabout 24hours. -1 Star: The support team is overly enthusiastic and repeatedly follows up with requests for sales or feedback/reviews and asks for screenshot of review. -1 Star: Orders that have already been used will be deducted from plan upgrades

Suits In Style

Sep 27, 2024  on Shopify

Wow, this app's customer support is awesome, I love the way they are atttentive to my problems and solving them step by step, the support's session was educating. This is amazing, I recommend this app for ecommerce users. Thank you.

millie + roo

Sep 26, 2024  on Shopify

Raju was super helpful and went above and beyond to make sure I know how to navigate the app. Thank you.

Dracarys

Sep 24, 2024  on Shopify

I would like to express my sincere gratitude to yogesh . They went above and beyond to help me with to listing on amazon. Their guidance was clear, professional, and extremely helpful. Because of their support, I was able to successfully my amazon account. I’m truly grateful and would highly recommend their services to anyone in need. Thank you once again for your outstanding help!

Mr LED Ltd

Sep 23, 2024  on Shopify

The App itself is a very effective tool for growth. Adding the Amazon channel to integrate with Shopify is very useful for any business. My experience of using CedCommerce Amazon Channel so far has been excellent, the support were on-hand when I needed them to help complete the integration and resolve my product listing errors. I was dealt with quickly and respectfully and would recommend any Shopify user to consider using CedCommerce for their own Amazon integration.

Designs From Luna

Sep 23, 2024  on Shopify

Support was good , first time was a bit confusing since i used live chat and the agent was chatting with others at the same time , but when i booked a call it was perfect , clear and fast help. thank you

Tool-Fuel

Sep 22, 2024  on Shopify

Raju was brilliant, clear and effective and also was very patient with my navigation around the site. Could have asked for a better person to help. Thank you Raju! you are the best!

moorbodycare

Sep 22, 2024  on Shopify

Just starting with linking Shopify and Amazon. I got a bit stuck. I first had chat support. This was useful but didn't fully fix my issue. I was then given a meeting and talked through the problem and now should be good to go. I am confident that I can get additional support if needed. 5* so far.

Hustler 24/7 - 365

Sep 20, 2024  on Shopify

Raju was amazing. He went above and beyond to assist me with every detail needed to get my products on Amazon. His customer service was super. He made sure that I understood everything and was very patient to guide me step by step. he is amazing. thank you Raju

Slightly Salty Studios

Sep 20, 2024  on Shopify

Mohd. Shadab Khan was so helpful in resolving my issue with linking products to Amazon. Very much recommend!

Peace Ventures

Sep 19, 2024  on Shopify

I had some issues with uploading my listing products to amazon. And the help team did a great job helping me undestand the problem. I absolutely recommend the app.

Tommy Lee Sparta Merch Store

Sep 19, 2024  on Shopify

Raju was very patient and professional. He answered the questions and explained each category and attribute thoroughly and patiently.

Manly Bands

Sep 18, 2024  on Shopify

Ankit was fantastic in helping me when I had some trouble. He reconnected my store and spent a lot of time making sure we were set up correctly. Support is fantastic. Thank you!

the plant party

Sep 17, 2024  on Shopify

Excellent onboarding! Quick & easy. Thanks to Ankit. I am looking forward to using CEDCommerce!

LADOORA

Sep 16, 2024  on Shopify

Mannu Singh was so helpful, for the first time I got helped by an agent here and managed to upload a product through the system, it felt like a great achievement. Also helped with explaining how syncing and linking works

Scroll to Top