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Customer reviews: CedCommerce Amazon Channel

Develop by Shopify

The Shopify Amazon by CedCommerce app helps merchants sync their Shopify store with Amazon for streamlined selling. This review covers its features, benefits, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (1,032)

Overall rating
4.6

What Merchants Think

The overall feedback from merchants using the "CedCommerce Amazon Channel" app is largely positive, with many users appreciating the effectiveness of the app for integrating Shopify with Amazon. Merchants highly value the exceptional customer support provided by the CedCommerce team, often highlighting the team's professionalism, responsiveness, and helpfulness. Although some users encountered technical issues, the customer service team frequently receives praise for their problem-solving abilities and readiness to help.

Key Strengths

  • Outstanding customer support with responsive and knowledgeable staff.
  • Seamless integration between Shopify and Amazon, facilitating real-time inventory synchronization and product uploads.
  • Ease of use with intuitive interface for managing product listings and syncing orders.
  • Effective bulk upload feature which saves time and effort for merchants.
  • Personalized assistance with setup and troubleshooting through direct communication channels like chat and video calls.

Common Concerns

  • Occasional technical issues and synchronization errors between Shopify and Amazon.
  • Encountered complexities with Amazon's requirements, requiring frequent support intervention.
  • Some users had disappointing experiences with the service, questioning the reliability of the support.
  • Additional charges for features and unresolved issues despite payment, as reported by a few users.

Final Thoughts

CedCommerce Amazon Channel is generally well-received for its robust integration capabilities and exceptional customer support, making it a valuable tool for merchants aiming to streamline their Shopify to Amazon operations. While there are some areas of concern, particularly regarding technical issues and additional charges, the app's benefits and the support team's dedication to resolving problems contribute to its positive reputation and usefulness for many merchants.

OCIBEL

Aug 20, 2025  on Shopify

The CED Commerce Amazon Channel app is amazing, very efficient and easy to use. Whenever I faced an issue, the support team was always there—responsive, patient, and professional. Every problem was solved quickly thanks to their help. Excellent service, keep it up.

GAMESTAND

Aug 20, 2025  on Shopify

Easy setup, intuitive interface, and impeccable customer service if you ever need help. The app makes syncing with Amazon seamless, saves me tons of time managing orders and inventory, and the support team is always quick and knowledgeable. Highly recommend it to anyone thinking of expanding their business onto Amazon.

billyinthetree

Aug 19, 2025  on Shopify

Thank you CedCommerce. They have seamlessly synced my Amazon selling channel with Shopify and everything is working smoothly. I had a video chat with a very helpful team and within hours I was all set up. I had a few inventory items that did not sync through at first but as soon as I emailed it was sorted immediately, even late at the weekend. CedCommerce were recommended to me by another local business and I would highly recommend CedCommerce too, particularly as they have a very helpful customer service team. A particular shoutout to Divyam who was there to guide me through the set up and has helped me more recently. I feel that they have a real interest in my brand and wanting our business to succeed.

Collections for Her

Aug 18, 2025  on Shopify

This app is great, first of all is free for the first 100 items so you get the feel of how to use it before committing to a paid version. Secondly the customer service is top notch. The helped me on every step of the way. I give this app 100 stars

Classy Cases

Aug 18, 2025  on Shopify

The app is very useful, you can basically export all your shopify products to Amazon using templates that are very accurate. In case you get fed up by Amazon's overly specific expectations and regulations, they also have a support team that can help you comply with their terms.

Swell Scenes

Aug 15, 2025  on Shopify

Very powerful app for listing products on Amazon. It's complicated, but that's just a symptom of Amazon's listing process. The CedCommerce support team is awesome, and can help walk you through the steps, or even do the work for you.

Manta Mart

Aug 12, 2025  on Shopify

The Amazon Sales Channel app is excellent for managing Amazon Business. The overall experience with the app has been smooth, and the team is knowledgeable, responsive, and always ready to help.

Heartfelt Bright

Aug 12, 2025  on Shopify

Vishal Kumar Tyagi was very helpful to resolve my concerns with cedcommerce connection-shopify to amazon. apparently just needed to let the program update. reduced my fustration.

SNUSIO

Aug 11, 2025  on Shopify

So far working good! Customer service helps out great and quick. 100 times better than the Amazon UI aswell.

Brands Democracy

Aug 08, 2025  on Shopify

It's a very powerful tool, a little difficult to use, but the support is very good and they help you maintain your catalog on Amazon and automate orders, which is very efficient.

Debital Design

Aug 05, 2025  on Shopify

Excellent service and understanding too my particular situation and needs. I was gratfull for the instructions and the help that I received and would highly recommend.

Valiant Paris

Aug 04, 2025  on Shopify

We're currently using CedCommerce for our Amazon listings, and it's been working really well for us. The standout feature is their immediate live chat support - it’s incredibly responsive and helpful, which makes a big difference. Highly recommended.

The Fishing Outlet

Aug 02, 2025  on Shopify

Always on hand when needed. Great user interface and easy to use. Would recommend for selling on multiple channels.

Zig and Star

Jul 28, 2025  on Shopify

I had a query about syncing with Amazon and they helped within minutes, something that would have taken me hours to work out. Quick response and really helpful in optimising our product set up, thank you

Steelmonks

Jul 22, 2025  on Shopify

Mediocre app functionality. Terrible support when asked for help. We had 4 active subscriptions for different stores at one time. We will switch them all back to Sellbrite. Mainly for incompetent support. Tried to charge us 299€ for a fix that was not required. For something that should definitely be part of their service. Will move away and never come back. We do not recommend CedCommerce. Use a different App to sync to Amazon fellow store owners.

Toodle & Burbage LLC

Jul 21, 2025  on Shopify

Yogesh was so helpful! He was patient and professional throughout the entire chat. I was nervous and he walked me through the entire process. I so appreciate his excellence. Thank you CedCommerce for helping me navigate through this new journey! Best, Tara TB

Shrooly

Jul 11, 2025  on Shopify

Great customer support. I had a connection issue they always helped quickly and efficiently, the app is also working well.

Throttle Designs

Jul 09, 2025  on Shopify

I was pretty excited to try a new Amazon API app. This one seemed more robust and solid than other. However, with Amazon's new API Update, mapping meta fields is almost required for anything with a Variant. For examples I sell posters with a size. A typical Size options is 11" x 14", but this no longer works for Amazon and you have to map two separate fields for Length and Width. You either needs to pay $99 a month or a one time fee of $500 for a very basic option thats is now basically required.

Sparklab Glow

Jul 01, 2025  on Shopify

Smooth Integration and Excellent Support! I installed the CEDCommerce Amazon app to simplify syncing my Shopify store products to Amazon, and it has been a game-changer. The app makes it easy to list, update, and manage my products across both platforms, saving me so much time. The interface is user-friendly, and I appreciate how organized everything is. What really stands out is the customer support—responsive, knowledgeable, and ready to help every step of the way. If you're looking to expand your reach by selling on Amazon without the headache of manual uploads, this app is a must-have. Highly recommended!

BWOW Cosmetics

Jul 01, 2025  on Shopify

The customer service is excellent, I have always found for them to be helpful and willingness to resolve the issues immediately

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