I'm saying this with regret, but this has been a huge disappointment. I've been trying for two weeks, but the app keeps throwing errors — despite providing all required information correctly. Both the SKU and barcode are valid, and the system even says the product was uploaded, yet due to the error, it never appears on Amazon. However, when I enter the exact same product manually on Amazon, it works in two minutes without any issues. Unfortunately, your customer service is even worse than the app itself. They don’t provide real support, only superficial replies, and always blame Amazon without offering actual solutions. Among all the Shopify apps I've used, this one has by far the weakest customer service. As things stand, I’m not satisfied with the app at all and will be uploading my products directly to Amazon from now on.

I’ve been using CedCommerce Amazon Channel for a while now, and I have to say — the support team is incredible. I’ve asked them tons of questions via live chat, and they’ve always been patient, helpful, and willing to test things together with me. They waited while I checked things on my side, explained everything clearly, and made sure I understood how the app works. The more I learn to use the app, the more I love it! One suggestion: having an on/off button to temporarily pause and reactivate the auto synchronization would be super useful. Highly recommend this app and their amazing support team.

I was facing technical issues but the support team were super supportive and helpful. I definitely recommend.

Updated review: the first thing they do when you click "chat with customer support" is ask for a review. Obviously a lot of people give 5 stars because they want to be helped. After 2 weeks, all the same issues are still there. Today I asked for help again, there was one warning about a product variation. They "fixed" now there are 8 errors.

We've been using CedCommerce to connect our store with Amazon, and the experience has been very good. The support team is responsive and helpful – they've assisted us with every issue we've come across, always with patience and clear guidance. As a small business, it's great to have a partner that takes the time to help when things get a bit complicated. We can definitely recommend CedCommerce to other small sellers looking for a reliable integration tool.

I am importing my Shopify products to Amazon, the customer support is very helpful and knowledgble. I will update this review when my amazon shop is up and running! Thanks.

Der Support ist super nur werden die Chats sehr schnell geschlossen und vorherige Chats werden zwar per Mail geschickt aber verschwinden aus dem Chat Verlauf was sehr nervig ist.

Excellent support from Nupur Sah. He helped us resolve a product uploading issue with our Amazon store. As new users of this plugin, we’re impressed — it’s a great addition to Shopify!

"Free 50 orders/month; $0.2/order" This is false. There's absolutely nothing free about this app. You can't access ANY pages of the app or view the settings available without paying for a plan.

Thus far the customer service has been great! I am still setting up the app... but I'm finding the interface to be self explanatory so far. Will leave another review when completed

I had trouble getting my products live, and the support team was super friendly and helped me via a meeting to solve all my issues. Initially, I was using the Shopify Marketplace app and couldn’t make any progress there.

Mohd Shadab was a great help. Very easy to fix the problems wee had and now have help through WhatsApp.

The process is very easy and great customer support. There are readily available to fix any issues. Nupur Shah is very helpful

Incredible customer support, they were able to fix the SKU and variant issues. good quality service and friendly and professional team.

This app really saves a lot of time. Had a question and it was answered thoroughly and quickly! Great app and customer support!

Excellent support from Mohd. Shadab Khan to resolve an ongoing product link issue with our Amazon store. He worked with me for over an hour to resolve this and get all our products live again.

I got so far two calls with the support team and they were able to help me link existing Amazon products to Shopify, however, I still unable to upload Shopify products to Amazon Handmade. I don't know what else I should do, I'm still waiting for support, but not sure how to proceed, or if this call is the right app to cover my needs, apparently, is not. Thanks

Support is very responsive and helpful. They were able to help me through a few issues on the support chat, so we were resolving the issue in real-time. Everything about this app seems very promising so far.

I got so far two calls with the support team and they were able to help me link existing Amazon products to Shopify as well as upload Shopify products to Amazon. Amaizing suppor team!! Thanks

The best software to help sync the products with Amazon and Shopify and their support team is top notch, they do their best to assist you to the end. Thanks