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Customer reviews: CedCommerce Amazon Channel

Develop by Shopify

The Shopify Amazon by CedCommerce app helps merchants sync their Shopify store with Amazon for streamlined selling. This review covers its features, benefits, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (1,032)

Overall rating
4.6

What Merchants Think

The overall feedback from merchants using the "CedCommerce Amazon Channel" app is largely positive, with many users appreciating the effectiveness of the app for integrating Shopify with Amazon. Merchants highly value the exceptional customer support provided by the CedCommerce team, often highlighting the team's professionalism, responsiveness, and helpfulness. Although some users encountered technical issues, the customer service team frequently receives praise for their problem-solving abilities and readiness to help.

Key Strengths

  • Outstanding customer support with responsive and knowledgeable staff.
  • Seamless integration between Shopify and Amazon, facilitating real-time inventory synchronization and product uploads.
  • Ease of use with intuitive interface for managing product listings and syncing orders.
  • Effective bulk upload feature which saves time and effort for merchants.
  • Personalized assistance with setup and troubleshooting through direct communication channels like chat and video calls.

Common Concerns

  • Occasional technical issues and synchronization errors between Shopify and Amazon.
  • Encountered complexities with Amazon's requirements, requiring frequent support intervention.
  • Some users had disappointing experiences with the service, questioning the reliability of the support.
  • Additional charges for features and unresolved issues despite payment, as reported by a few users.

Final Thoughts

CedCommerce Amazon Channel is generally well-received for its robust integration capabilities and exceptional customer support, making it a valuable tool for merchants aiming to streamline their Shopify to Amazon operations. While there are some areas of concern, particularly regarding technical issues and additional charges, the app's benefits and the support team's dedication to resolving problems contribute to its positive reputation and usefulness for many merchants.

Ferry's

Jan 30, 2026  on Shopify

La atención es muy rápida y efectiva. Ya he hecho varias consultas y se agradece la velocidad en responder!

VeRsE/BIJOU

Jan 29, 2026  on Shopify

I had the pleasure of working with Vishal Kumar Tyagi today on a google call. He is extremely knowledgeable and through. In addition, has great communication skills coupled with patients when walking his clients through support issue in step by step fashion. I feel confident in his ability and nice to know this will be my support partner in the future when using the Amazon Channel/Central platforms. --- Happy Client M. French via VeRse/BijoU

Backstretch Outfitters & Co.

Jan 29, 2026  on Shopify

CEDCommerce was great with helping us get established and walking us through step by step to list products on Amazon. Everyone was extremely easy to talk with & gave clear instructions. Would recommend them to others to checkout if they're looking to list on Amazon as well!

Attack of the T-Shirt

Jan 28, 2026  on Shopify

Very helpful in getting started using the app

Librairie Al Minhaj

Jan 28, 2026  on Shopify

Active support and very helpful

Azon market

Jan 27, 2026  on Shopify

The CedCommerce Amazon Channel app is incredibly convenient, making Shopify-to-Amazon syncing effortless. It automates inventory and order management perfectly, saving me hours of manual work. However, the real highlight is the support team. They are remarkably helpful, providing 24/7 expert guidance to resolve any technical hurdles instantly. Their hands-on approach ensures your store runs smoothly without any downtime. It’s a must-have tool for any serious e-commerce seller.

Match Perfumes

Jan 27, 2026  on Shopify

I hired the CED Commerce team to assist us listing products on Amazon. I am extremely impressed with the efficiency, and quality of their work, provided fantastic support and guidance. Thank you

Izodekor LLC

Jan 22, 2026  on Shopify

Excellent. Their explanations were fantastic, they were really helpful. When I checked the inventory, we noticed that stock was entered for the "pickup" location but not for the "online" store, we corrected it. Thank you.

RecoverFit

Jan 22, 2026  on Shopify

CED Amazon Ecommerce App has been an absolute game-changer for our operations. The app is powerful, reliable, and incredibly well-structured, making Amazon integration smooth and efficient. From product syncing to order and inventory management, everything works seamlessly and saves a huge amount of time. What really stands out is the flexibility of the app and the level of control it provides—you can tell it’s built with real ecommerce needs in mind. On top of that, the support team is excellent: responsive, knowledgeable, and always willing to go the extra mile to resolve issues or customize solutions. Highly recommended for any business looking to scale on Amazon with confidence. A solid 5-star experience all around.

Angel Stones Bracelets

Jan 21, 2026  on Shopify

They were very helpful and anticipated my problems before I did.

Brave Sis Project

Jan 20, 2026  on Shopify

Arpit was super responsive and helpful in navigating me through my challenge. Very grateful for the support!

Four Leaf Flames

Jan 19, 2026  on Shopify

The team has been amazing in helping me get started in what can be a very challening business. They are consistent, knowledgeable and friendly. Give them a try!

Prisma Visions

Jan 15, 2026  on Shopify

Super helpful support that responds quickly

Trifecta Athletic Gloves

Jan 14, 2026  on Shopify

Mannu Singh is an amazing communicator. He is thorough and well educated on the platform of Amazon. I’m impressed with him because he wants to make sure that we complete our project. He has text and called to make sure that I felt comfortable with learning about the platform and making sure I can complete my task. I highly recommend him and can’t speak enough about his professionalism.

Brandel's Blooms

Jan 14, 2026  on Shopify

The customer service rep was friendly and helpful. Products from Shopify cannot be imported into Amazon without additional support, as explained by the customer service rep. As a first-time user, the import and sync feature is a little overwhelming.

HyperDrip

Jan 14, 2026  on Shopify

CedCommerce has been a reliable solution for connecting our Shopify store to Amazon. The team has been responsive and clear, and Mannu in particular was very helpful throughout the setup and coordination process. The app provides good visibility into sync status and catalog issues, making the overall experience smooth and effective.

Scrub Life Uniform Store

Jan 14, 2026  on Shopify

service is very helpful. application features very good.

eazpire

Jan 13, 2026  on Shopify

Very helpfull customer service and usefull Chat Support. I highly recommend the CED Application, and the their Support. Thank you very much!

Nice On Me

Jan 12, 2026  on Shopify

Raju was extremely helpful, quickly resolved my issues, and helped get my products live. Many thanks!

Betallic featuring Sempertex

Jan 08, 2026  on Shopify

App and support was great, they able to help me right away.

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