Great app and extremely knowledgeable and quick product support. The team in very responsive - they reached out to me to help setup and answer question once I enrolled to help me setting up and have helped resolved issues/answer questions quickly ongoing. Very helpful to move from Shopify to Amazon! Vishal has been great.

Top notch support. The app is pretty technical and requires some patience to learn, but the support team is extremely responsive and almost always available on the live chat. Without the support team it is hard to manage. With the support team it is a 5 star app

With the new application change, there was much better customer service. Onboarding was seamless, and the team was helpful in clearing up all doubts. Connector is properly communicating.

Great solution for linking seller's shopify accounts to their Amazon Seller Central account. Specifically image, inventory and pricing updates. While the linking process is not always intuitive, the cedcommerce support team is really helpful and even got on a call to walk me through the steps to solve my issue.

Working with the team was INCREDIBLE!! Very detailed oriented when it came to helping build out our Amazon product listing and product pages! The design team helped to capture our artistic intent when it came to branding as well!

The platform is sometimes a bit complicated, but Customer Care responds immediately and resolves any issues or doubts.

all is in english tout est en anglais , trop compliquer a comprendre rien n est claire, aucun support chat toujours par email , nous commercant nous na vons pas le temps !

I have been using the CedCommerce app to manage my multi-channel sales, and it has been an absolute game-changer for my business. The app itself is powerful, reliable, and feature-rich, seamlessly syncing inventory, orders, and product information across all my sales channels. It has saved me countless hours of manual work and eliminated the risk of overselling. However, what truly sets CedCommerce apart is their world-class customer support. I recently had a complex issue that I just couldn't resolve on my own. I was connected with Raju, and I cannot speak highly enough of his assistance. He was incredibly patient, knowledgeable, and genuinely dedicated to solving my problem. Raju took the time to understand my unique setup, explained everything clearly, and followed up diligently until the issue was completely resolved. He is a true asset to your team. A huge thank you also to the entire support team at CedCommerce. Every interaction I've had has been professional, prompt, and effective. It's rare to find a company where the product and the people are both top-tier. If you are looking for a robust integration solution backed by a support team that actually cares, look no further. CedCommerce is worth every penny.

We had a great experience. They were helpful and understood everything we are trying to accomplish. We look forward to this for our business.

The dev team will do the bare minimum to support you. I opted for their set up service which was an additional fee with the expectation that they would set up my shopify store and migrate to amazon to get it up and live. It's been 2 months now and they still have not managed to get our products on amazon ready to purchase. Our products are on Amazon but there is no ability to purchase the items/add to cart. When questioned, Nupur informed me that "Amazon has to approve the products". Furthermore, there seems to be minimal effort on their end to help us get our store running. There seems to be an upsell for every step. All in all, the team is not supportive helping their clients go live on amazon. Seems counter intuitive as their pricing plan is based on orders through amazon but at this point there seems to be no initiative nor assistance from their team to get our products up to speed.