I have been using the CedCommerce app to manage my multi-channel sales, and it has been an absolute game-changer for my business. The app itself is powerful, reliable, and feature-rich, seamlessly syncing inventory, orders, and product information across all my sales channels. It has saved me countless hours of manual work and eliminated the risk of overselling. However, what truly sets CedCommerce apart is their world-class customer support. I recently had a complex issue that I just couldn't resolve on my own. I was connected with Raju, and I cannot speak highly enough of his assistance. He was incredibly patient, knowledgeable, and genuinely dedicated to solving my problem. Raju took the time to understand my unique setup, explained everything clearly, and followed up diligently until the issue was completely resolved. He is a true asset to your team. A huge thank you also to the entire support team at CedCommerce. Every interaction I've had has been professional, prompt, and effective. It's rare to find a company where the product and the people are both top-tier. If you are looking for a robust integration solution backed by a support team that actually cares, look no further. CedCommerce is worth every penny.

We had a great experience. They were helpful and understood everything we are trying to accomplish. We look forward to this for our business.

The dev team will do the bare minimum to support you. I opted for their set up service which was an additional fee with the expectation that they would set up my shopify store and migrate to amazon to get it up and live. It's been 2 months now and they still have not managed to get our products on amazon ready to purchase. Our products are on Amazon but there is no ability to purchase the items/add to cart. When questioned, Nupur informed me that "Amazon has to approve the products". Furthermore, there seems to be minimal effort on their end to help us get our store running. There seems to be an upsell for every step. All in all, the team is not supportive helping their clients go live on amazon. Seems counter intuitive as their pricing plan is based on orders through amazon but at this point there seems to be no initiative nor assistance from their team to get our products up to speed.

EDIT: They asked to get on a call and pointed me to the product linking feature which is very helpful. All I was wanting to do was have Amazon orders show up in Shopify and this helped me do that. I do wish the Shopify to Amazon upload worked better but this is an okay work around. I'm not sure how it works for so many people honestly. I wish I was one of those people. It's actually the worst app I've used. Syncs nothing to Amazon except the product title. Customer support is extremely slow and unhelpful. Constantly spits out errors even though I've filled out all of the details correctly. They say syncing could take up to 48 hours but it actually just never works even after 2 weeks. Terrible app, don't waste your time.

Working with CedCommerce has been an excellent experience. Their team is highly professional, responsive, and knowledgeable. They guided me through every step of the process, implemented solutions quickly, and ensured everything worked smoothly. I especially appreciate their clear communication and willingness to go the extra mile to meet my requirements. I can fully recommend CedCommerce to anyone looking for reliable e-commerce solutions and top-notch customer support

Very helpful assistance. We have some trouble with Shopify to connect to our amazon store, and the assitance was very helpful. Also they teach some steps to how use the app. Great

Great app and great customer service, just like always. I have used their services before as well while I was setting up my website for the first time . I must admit that, I am technically challenged when it comes to navigating the multi step instruction/processes. But their team never made me feel that way. Extremely accommodating in nature.

I was having some difficulty understanding how to list my product on Amazon. When I reached out to customer service they were super responsive, helpful and a pleasure to deal with. They were super generous in helping me list my product and were there for everything I needed. Would highly recommend using this program.

The CED Commerce Amazon Channel app is amazing, very efficient and easy to use. Whenever I faced an issue, the support team was always there—responsive, patient, and professional. Every problem was solved quickly thanks to their help. Excellent service, keep it up.

Easy setup, intuitive interface, and impeccable customer service if you ever need help. The app makes syncing with Amazon seamless, saves me tons of time managing orders and inventory, and the support team is always quick and knowledgeable. Highly recommend it to anyone thinking of expanding their business onto Amazon.