Amazing company, the service is unmatched compared to other companies. Very feature heavy ready to take on any time of bulk listings for your Amazon catalog.

My Shopify CED Amazon support was Yogesh Kumar Singh. Great detailed assistance via Google meet screen sharing. I had numerous failed attempts listing my first product and applying for GTIN exemption approval, which was obtained with his help in less than 24 hours and my first product was listed shortly afterwards. Very punctual with all scheduled meetings and the response is quick via Email and WhatsApp.

Raju Sah provided excellent customer service and was incredibly helpful during our onboarding phase. His support made the process smooth and easy to navigate.

I'm saying this with regret, but this has been a huge disappointment. I've been trying for two weeks, but the app keeps throwing errors — despite providing all required information correctly. Both the SKU and barcode are valid, and the system even says the product was uploaded, yet due to the error, it never appears on Amazon. However, when I enter the exact same product manually on Amazon, it works in two minutes without any issues. Unfortunately, your customer service is even worse than the app itself. They don’t provide real support, only superficial replies, and always blame Amazon without offering actual solutions. Among all the Shopify apps I've used, this one has by far the weakest customer service. As things stand, I’m not satisfied with the app at all and will be uploading my products directly to Amazon from now on.

I’ve been using CedCommerce Amazon Channel for a while now, and I have to say — the support team is incredible. I’ve asked them tons of questions via live chat, and they’ve always been patient, helpful, and willing to test things together with me. They waited while I checked things on my side, explained everything clearly, and made sure I understood how the app works. The more I learn to use the app, the more I love it! One suggestion: having an on/off button to temporarily pause and reactivate the auto synchronization would be super useful. Highly recommend this app and their amazing support team.

I was facing technical issues but the support team were super supportive and helpful. I definitely recommend.

Updated review: the first thing they do when you click "chat with customer support" is ask for a review. Obviously a lot of people give 5 stars because they want to be helped. After 2 weeks, all the same issues are still there. Today I asked for help again, there was one warning about a product variation. They "fixed" now there are 8 errors.

We've been using CedCommerce to connect our store with Amazon, and the experience has been very good. The support team is responsive and helpful – they've assisted us with every issue we've come across, always with patience and clear guidance. As a small business, it's great to have a partner that takes the time to help when things get a bit complicated. We can definitely recommend CedCommerce to other small sellers looking for a reliable integration tool.

I am importing my Shopify products to Amazon, the customer support is very helpful and knowledgble. I will update this review when my amazon shop is up and running! Thanks.

Der Support ist super nur werden die Chats sehr schnell geschlossen und vorherige Chats werden zwar per Mail geschickt aber verschwinden aus dem Chat Verlauf was sehr nervig ist.