I had problems with the app overwriting my Etsy descriptions. The support team was very helpful and was able to resolve my problem within the settings. I am very satisfied with the results.

Kusum, She was very patient and helpful with my product integration from shopify to Esty and Esty to shopify greatly appreciated her time and wisdom. ToddShop1 and toddhemmingcrafts.com

Have only been using the app for a short time, but my experience so far has been wonderful. Uploading my products to etsy has been very easy. Had a small problem uploading 3 items, and they were able to help me solve it very quickly. it was as simple as the metadata still had not synced correctly yet. Looking forward to using this app for a long time.

So far, we are very satisfied with the app and the support. The team works well, quickly and reliably. Keep up the good work. Best regards.

Wow- I hate installing new aps then fumbling around. I scheduled a free 30 min session and we blasted through setup and I am off to the races. Honestly I wish every app on Shopify had this level of customer support. And the actual functionality is awesome.

Great experience, very helpful and informative. Made everything easy to understand and work with. Thank you!

Update to below review - support team reached out via phone and provided a tailored fix to issue. I was very impressed. It looks like the issue is being resolved, which is a win for me, but also a big win for the app’s usefulness for everyone else The app is unintuitive, and the customer support has a poor grasp of the English language, so communication is extremely difficult. the process of adding, syncing and managing products is not at all straightforward. They claim they cannot sync order shipping info any longer to Shopify, yet other Etsy integrations are doing it. So I'm left with all my imported orders failing to sync shipping and stock levels (what's the point of the app at this point?). They are telling me to pay for 3rd party shipping software to import and ship my orders because they cannot get them into Shopify themselves.

This app is such a life saver! It has simplified my business so much and gives me back time so I can actually grow my business. The customer service is perfection. You get proactive help and also instant help when you need it.

I had problems configuring this app with our Shopify store. I was contacted by the Etsy Integration Team - they set up a call with me (at no cost) and within 20 minutes, I was up and running. Everything between our Shopify store and our Etsy Shop was synced perfectly. Surya S was the person that helped me. He did an AWESOME JOB. Thank you Surya ! ! ! ! ! ! ! !

Just getting started to using it, up till now are all good. Sync product from Shopify to Etsy are works as expected. Some questions for support and get quick response in the chat box.