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Customer reviews: Etsy Integration ‑ DPL

The Shopify Etsy Integration Sync app simplifies multichannel selling by syncing inventory, orders, and listings between Shopify and Etsy. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (543)

Overall rating
4.9

What Merchants Think

Etsy Integration ‑ DPL is widely appreciated by merchants for its ability to seamlessly connect Shopify and Etsy, making inventory and product management across the platforms smooth and efficient. Many users credit the app with being a significant time-saver and game-changer for their business operations. Despite some initial setup challenges, merchants find the customer support exceptionally prompt and helpful, contributing to a positive overall experience.

Key Strengths

  • Seamless integration of Shopify and Etsy stores.
  • Automatic inventory synchronization between platforms.
  • Efficient and time-saving management of listings and orders.
  • Outstanding customer support that swiftly addresses user queries and issues.

Common Concerns

  • User interface may not be intuitive for all users initially.
  • Some users experience issues with order information syncing for larger stores.
  • Initial setup may require assistance due to complex configurations.
  • Occasional technical hiccups that require customer support intervention.

Final Thoughts

Overall, Etsy Integration ‑ DPL receives a strong endorsement from users as an invaluable tool for Shopify and Etsy sellers. It effectively bridges the gap between the two e-commerce platforms and, despite minor concerns with the user interface and initial setup, the app is recognized for its robust customer support and operational efficiency. It stands out as a must-have for users seeking to streamline operations across multiple sales channels.

Creawish

Aug 10, 2025  on Shopify

Ne cherchez pas plus loin si vous voulez connecter votre etsy à shopify au meilleur prix et avec le meilleur service client ! Et tout cela pour 19.99$ par mois, vous ne trouverez pas mieux ! Ils m'ont aidé à chaque étape pour bien paramétrer ma boutique et tout fonctionne au mieux, les commandes s'exportent dans les secondes qui suivent, les stocks sont synchronisés, cette application est un véritable bonheur, je ne peux que vous la recommander. Croyez-moi j'ai passé du temps à comparer et à tester d'autres applis, et pour etsy avec shopify, c'est celle-là la meilleure, de loin.

Sage & Magic

Aug 07, 2025  on Shopify

This is by far the best app for Shopify and Etsy users! It makes the syncing process seamless and super easy. The staff is EXTREMELY helpful and knowledgeable! Gone are the days of manual editing my Etsy listings - this app saves SO much time and is worth its weight in GOLD! 10/10

Wella Cookie Cutter Co

Jul 30, 2025  on Shopify

This app has made a giant task more efficient for my business. I needed to contact support and Ronex was extremely helpful in clearly answering my questions and helping me with the app!

Lady Taty

Jul 30, 2025  on Shopify

Pratik m'a aidé pour un problème de synchronisation des fiches produits. Il a été très efficace !

Alive + Well

Jul 28, 2025  on Shopify

Horrible experience… not easy to use. I work in tech so am very savvy and this was a waste of time, super confusing and sent me in circles. Luckily I did the free trial and cancelled before I was charged.

Sivad Naturals

Jul 25, 2025  on Shopify

Ronnex was very helpful and patient and communicated clearly. I got my problems resolved and enjoying the app. Thank you

Lipgloss Universe

Jul 24, 2025  on Shopify

Very easy app to learn and the customer service is fast to respond with any question you may have regarding the app features and function.

She Opens Her Bible Shop

Jul 23, 2025  on Shopify

Krishna was an amazing help! He was patient, gave me screenshots and explained what I couldn't understand. He is a valuable resource to your customers and company!

James Yu Photography

Jul 20, 2025  on Shopify

DESTROYED MY SHOP and IT WILL DESTROY YOURS! I have been operating Etsy print on demand for years without issues. The moment I synced my products to Shopify using this horrendous tool, my ENTIRE Etsy shop was corrupted. Product decriptions were messed up, photo variations broken, and fulfillment broken. I had made 200% sure to uncheck every overwrite option BEFORE I imported, and it still overwrote my Etsy listings. When I contacted their support, they denied any fault with their tool and told me "not our fault, just update your products one by one again, and it'll carry be fine..." Please for the love of god, save yourself the tens of hours you'll waste in frustration and avoid this trash.

VadymShop

Jul 18, 2025  on Shopify

I like this app. I learned how to use it quickly. It is easy to use and does all the necessary functions. I have been using it for over a year and I am happy with everything. The support works well. I recommend this app.

Hiccups Children's Boutique

Jul 17, 2025  on Shopify

So thankful to have found this app. So easy to use and customer service is great. Pratik walked me through the process of setting up the app which took about 15 minutes.

BLACKNOT

Jul 14, 2025  on Shopify

Outstanding customer support! Surya went above and beyond — He even recorded a video to show me exactly what to do and offered a Google Meet video call to help me out in real time. Super patient, kind, and incredibly helpful. Truly one of the best support experiences I’ve ever had. Thank you!

Shuco Shoes

Jul 14, 2025  on Shopify

easy to use! fast support! special mention to surya for handling my issue promptly and making sure store functions and syncs smoothly with etsy!

Parnassus Collection

Jul 10, 2025  on Shopify

As a first time user I was the app quite easy to navigate. Only issue I had related to Etsy's shipping and product dimension and weight rules. But this app helped me resolve that problem.

RUDECAPS

Jul 07, 2025  on Shopify

Tried integrating Etsy with my Shopify store and gave up miserably until I found this app which makes it a breeze. A few weeks in, as Etsy orders started picking up, I had a few questions and Hem from Support was able to guide me promptly. Very satisfied user here.

wee b00gie store

Jul 03, 2025  on Shopify

My customer support is Hem. The DPL software appears seamless. Hem helped me through the setup procedure as I was held up on deciding how to set my shipping as it's international. Hem was very professional and knowledgeable about the process and made it an easy integration. Thank you for your support.

Eartherella Soap & Candle Co., LLC

Jun 28, 2025  on Shopify

Has worked almost flawlessly so far! Had one question and they resolved it immediately. Highly recommend!

The Olive Tree

Jun 28, 2025  on Shopify

Superbly responsive, the chat agents are well equipped with the knowledge needed to solve your problems. Loved it.

Pkt's Jewelry Gift Shop

Jun 27, 2025  on Shopify

Ronex was helpful with trying to get our Etsy shop set up. I have a few connectivity problems on our end and was patient through the process. We will continue with Ronex with any future enquiries.

Riveting Crafts

Jun 26, 2025  on Shopify

This app doesn't meet my needs, unfortunately. I switched from another platform due to frustrations, but that one still offered more flexibility overall. With this app, I'm unable to do key things like: – Set a profile to automatically adjust pricing (by a dollar amount or percentage) when syncing to Etsy – Create a profile that sets quantity to a specific number when Shopify's inventory is 0 Since I handmake many of my products and don't always keep an active inventory, manually updating hundreds of listings just isn’t realistic. One other note (and this applies to many apps, not just this one): communicating with support can sometimes be a challenge when there's a language barrier. I completely understand that support is offered in many languages, which is great, but it would be helpful to have smoother communication when discussing technical details in English.

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