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Customer reviews: Etsy Integration ‑ DPL

Develop by Shopify

The Shopify Etsy Integration Sync app simplifies multichannel selling by syncing inventory, orders, and listings between Shopify and Etsy. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (727)

Overall rating
4.9

What Merchants Think

Etsy Integration ‑ DPL is widely appreciated by merchants for its ability to seamlessly connect Shopify and Etsy, making inventory and product management across the platforms smooth and efficient. Many users credit the app with being a significant time-saver and game-changer for their business operations. Despite some initial setup challenges, merchants find the customer support exceptionally prompt and helpful, contributing to a positive overall experience.

Key Strengths

  • Seamless integration of Shopify and Etsy stores.
  • Automatic inventory synchronization between platforms.
  • Efficient and time-saving management of listings and orders.
  • Outstanding customer support that swiftly addresses user queries and issues.

Common Concerns

  • User interface may not be intuitive for all users initially.
  • Some users experience issues with order information syncing for larger stores.
  • Initial setup may require assistance due to complex configurations.
  • Occasional technical hiccups that require customer support intervention.

Final Thoughts

Overall, Etsy Integration ‑ DPL receives a strong endorsement from users as an invaluable tool for Shopify and Etsy sellers. It effectively bridges the gap between the two e-commerce platforms and, despite minor concerns with the user interface and initial setup, the app is recognized for its robust customer support and operational efficiency. It stands out as a must-have for users seeking to streamline operations across multiple sales channels.

Cradle Comforts Co.

Jan 26, 2026  on Shopify

It takes a minute to figure out the ins and outs on the app, but it's been very useful for allowing me to keep all my orders and inventory in one place. The one thing I wish I could do is sync an order with a custom line item. Right now, I have to pretend those orders don't exist in Etsy if it's a custom listing. The support team is very responsive and understanding any time I need assistance.

Maison Kaplan

Jan 25, 2026  on Shopify

Hem provided excellent assistance with the setup of my Etsy Integration – DPL application. He was clear, efficient, and highly knowledgeable, guiding me through each step with precision. The setup was handled smoothly, and his explanations made the whole process easy to understand, even for complex points. Reliable, professional, and genuinely helpful. I highly recommend Hem if you’re looking for solid technical support and a seamless integration experience.

Wildly Fair

Jan 22, 2026  on Shopify

I've been using this app for a few months. It works well. Customer support is responsive and helpful. Thanks!

MoonInLeo

Jan 21, 2026  on Shopify

Customer service has been great after I had a few starter questions. Sync is incredibly fast and it is lovely to not have to format insanely large spreadsheets.

shemazingdesigns

Jan 21, 2026  on Shopify

I am new to this app, but so far it's doing everything that I need it to. I've been looking for something to help sync inventory from the Shopify end with my Etsy store. The fact that I can upload product is a huge bonus. It's super user friendly. I also used their customer support on Day 1 to get clarification on some questions I had. They were super quick to reply and were able to take care of the one issue I was having. So far I am thrilled to have found this integration!

servalsurf

Jan 18, 2026  on Shopify

I was having some issues with syncing my Shopify and Etsy orders and Hem was very helpful and answered all of my questions! Thank you!

Anne’s Candle Boutique

Jan 16, 2026  on Shopify

Pretty simple app to use and if you get stuck, they are right there to help you! Highly recommended

Jungle Culture

Jan 15, 2026  on Shopify

Before downloading an setting the app up I reached out to them to make sure that the app could do what I needed it to do, which was bring orders into Shopify from Etsy and assign shipping logic to them. The team said yes it can and explained how. I then spent the morning setting it all up, and spoke to them again and they said actually no it can't. Wasted a good few hours...

Reaux

Jan 14, 2026  on Shopify

Very helpful support. I requested a virtual 1:1 and Krishna was able to help me get all my products uploaded and fix my technical issues AND optimize my Etsy store. Highly recommend. He also helped extend my free trial for one month which is a major win for me.

Silver Queen Studio

Jan 14, 2026  on Shopify

Kusum was extremely helpful and knowledgeable. I was struggling with some features and was ready to quit. Kusum kept it calm and helped walk me through the process. Im very happy with the app and the amazing customer support that comes with it!

Wilder & Fern

Jan 13, 2026  on Shopify

Time saving Ap and had a minor problem which their support chat corrected very quickly. Thumbs up from us!

Grainmark Leather

Jan 09, 2026  on Shopify

DPL is really superior app. I tried QuickSync and shpUPZ and whatnot, and everything was super complicated and required ages to get the listings synced and order fulfilled. Did everything with DPL in a few minutes. Love the app.

Hemlock & Honey

Jan 06, 2026  on Shopify

This app is a lifesaver! I decided to expand my small business a bit, and Etsy integration - DPL makes it so easy. The support is amazing too, always so quick to respond and understanding.

Bijou by SAM

Jan 02, 2026  on Shopify

I had a small glitch and had to contact support. Pratik was very helpful and my problem was resolved quickly. I've used this app for a while now and would definately recommend. Thanks

BOCO Custom LLC

Dec 30, 2025  on Shopify

Excellent and fast support. I installed a trial, and while I was able to figure out 90% of it, I had a few questions. I was assisted by chat & email, which was prompt. I needed further assistance, so I scheduled a phone call (Same day!) and was able to resolve my user-error issues right away. The app is quite simple, and keeps my inventory updated between platforms.

UK Office Furniture

Dec 29, 2025  on Shopify

again great service from Ronex, after sorting our ebay intergration he then sorted our etsy profile, again very informative and helpful would highly recommend this app and ronex for help setting up

Designs by Mysh

Dec 25, 2025  on Shopify

They continued to problem solve my issue across a span of a couple hours, never giving up until it was resolved. That's amazing dedication!

Citraé Naturals

Dec 16, 2025  on Shopify

in de avond laat half 10 gewoon live hulp, ik kreeg de producten niet live want kon ze niet op etsy vinden na hulp gelukt

MEXUSMAR APPAREL

Dec 09, 2025  on Shopify

Excellent service! Very knowledgeable and helpful! Resolved my issues very quickly. Please promote! Thank you.

Cady Creations

Dec 04, 2025  on Shopify

Shreya was a great help when setting up and making sure the app did exactly what I needed it to do before going forward. Very friendly and fast response.

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