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Customer reviews: Etsy Integration ‑ DPL

Develop by Shopify

The Shopify Etsy Integration Sync app simplifies multichannel selling by syncing inventory, orders, and listings between Shopify and Etsy. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (672)

Overall rating
4.9

What Merchants Think

Etsy Integration ‑ DPL is widely appreciated by merchants for its ability to seamlessly connect Shopify and Etsy, making inventory and product management across the platforms smooth and efficient. Many users credit the app with being a significant time-saver and game-changer for their business operations. Despite some initial setup challenges, merchants find the customer support exceptionally prompt and helpful, contributing to a positive overall experience.

Key Strengths

  • Seamless integration of Shopify and Etsy stores.
  • Automatic inventory synchronization between platforms.
  • Efficient and time-saving management of listings and orders.
  • Outstanding customer support that swiftly addresses user queries and issues.

Common Concerns

  • User interface may not be intuitive for all users initially.
  • Some users experience issues with order information syncing for larger stores.
  • Initial setup may require assistance due to complex configurations.
  • Occasional technical hiccups that require customer support intervention.

Final Thoughts

Overall, Etsy Integration ‑ DPL receives a strong endorsement from users as an invaluable tool for Shopify and Etsy sellers. It effectively bridges the gap between the two e-commerce platforms and, despite minor concerns with the user interface and initial setup, the app is recognized for its robust customer support and operational efficiency. It stands out as a must-have for users seeking to streamline operations across multiple sales channels.

Designs by Mysh

Dec 25, 2025  on Shopify

They continued to problem solve my issue across a span of a couple hours, never giving up until it was resolved. That's amazing dedication!

Citraé Naturals

Dec 16, 2025  on Shopify

in de avond laat half 10 gewoon live hulp, ik kreeg de producten niet live want kon ze niet op etsy vinden na hulp gelukt

MEXUSMAR APPAREL

Dec 09, 2025  on Shopify

Excellent service! Very knowledgeable and helpful! Resolved my issues very quickly. Please promote! Thank you.

Cady Creations

Dec 04, 2025  on Shopify

Shreya was a great help when setting up and making sure the app did exactly what I needed it to do before going forward. Very friendly and fast response.

Liha

Dec 04, 2025  on Shopify

Shreye was such a big help. She explained how to get pass the first steps of setting up my Etsy shop.

Days Of Meaning

Dec 03, 2025  on Shopify

Fantastic and works really well... Krishna was brilliant and answered all my questions and explained them clearly. Would highly recommend.

PrintBuffet

Dec 03, 2025  on Shopify

It was good and easy to use. And also customer service is really willing to help you without asking irrevelant questions

beridamad

Dec 02, 2025  on Shopify

I talked to Shreya and she very solved the issue I face with Etsy Integration App on my shopify in matter of minutes, the response was very fast and it was of great help, I am very happy with this response, I would like to thank Shreya very much

MissCicconi

Dec 01, 2025  on Shopify

Shreya is one of the support staff from Etsy who has been dealing with me recently. Her and Ronex are great members of the team and have been very helpful when I've had to reschedule a few times so very flexible support and understanding to my ever changing diary! Shreya specifically helped me again recently to navigate the DPL and Etzy integration as I had some issues with my shopify and noticed I wasn't generating much sales so we analysed the SEO wording side shown on the Etsy store and other features to give me a good grounding. Overall I am now feeling more confident of my plan of action to tackle the current Etsy issues based on the feedback and support from Shreya. She went above and beyond to help me identify any potential issues with my integrations and traffic generation on Etsy. We also went through each Etsy-DPL tab so I understood the features well. Thank you for you support!

Fresh Vintage

Nov 25, 2025  on Shopify

The app works well so far. The support team are great. It is very easy to use so am happy with it to date.

Feddes Fabrications

Nov 21, 2025  on Shopify

Although this app is helpful in automatically adding our Etsy orders to our shopify store, it is a little frustrating. We do not offer all variants of our products uniformly across selling platforms, because of this I have to manually sync alot of orders because I cannot link all products. Ronex was very helpful when I inquired about this. While they couldn't solve this issue or provide a work around, they were very helpful in directing me where to turn on sync-failed emails to notify me. I would recommend allowing products to sync regardless of the fact that variants might differ.

Scrapbook Supply Companies

Nov 19, 2025  on Shopify

Integration works well. No issues so far. Appreciated the effort to have a walk-through of the product.

Amaya

Nov 16, 2025  on Shopify

Support given by Shreya was amazing, she was really patient and explained everything very well. Happy with the service!

soulPhoodiestore

Nov 15, 2025  on Shopify

Krishna was awesome! Helped me set up the integration quickly and made the whole process smooth. Great support and easy to work with. Looking forward to using the app.

Weiss Workshop

Nov 15, 2025  on Shopify

easy setup, and quick customer service chat reply even on the weekend. helped me navigate the program as a new user and get going.

Amami By Deepali

Nov 15, 2025  on Shopify

Thank you, Krishna, for giving me an insight on how to optimize my ETSY and Shopify Store. Excellent customer service.

Yop & Tom

Nov 14, 2025  on Shopify

Really helpful support, Pratik gave me a super detailed answer and they fixed it on their end when the tracking to Etsy didn't fully automate (due to an unusual naming convention on our side). Love this app and it's bringing in lots of sales already since starting it!

myShirtStore

Nov 14, 2025  on Shopify

Echt eine super Hilfe! Wir brauchten einen Rat und konnten uns auf den guten Service verlassen. Danke dafür!

Print Houzz Usa Inc

Nov 10, 2025  on Shopify

I recently worked with kusumA from Etsy on integrating my Etsy account with Shopify, and I couldn’t have asked for a better experience. She was incredibly knowledgeable, patient, and detail-oriented throughout the entire process. What stood out most was her professionalism and her ability to clearly explain every step, making something that could have been complicated feel simple and stress-free. She went above and beyond to make sure everything worked perfectly, answering all my questions without hesitation. If every company had support staff like her, technical integrations would be a breeze. I truly appreciate her help and highly recommend her to anyone who needs expert, patient, and friendly assistance.

thenaturalpapercompany

Nov 10, 2025  on Shopify

Super happy with this app and the support provided with it. I have tried 2 other packages .... CEDCommerce was really expensive, really complicated and glitchy. Nembol was more reasonably priced but we had constant problems and glitches. In contrast, I am super happy with DPL. Its really easy to use, the price is reasonable, the support is great and so far it's been the best app we've used for Etsy Integration. I would highly recommend.

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