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Customer reviews: Etsy Integration ‑ DPL

The Shopify Etsy Integration Sync app simplifies multichannel selling by syncing inventory, orders, and listings between Shopify and Etsy. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (530)

Overall rating
4.9

What Merchants Think

Etsy Integration ‑ DPL is widely appreciated by merchants for its ability to seamlessly connect Shopify and Etsy, making inventory and product management across the platforms smooth and efficient. Many users credit the app with being a significant time-saver and game-changer for their business operations. Despite some initial setup challenges, merchants find the customer support exceptionally prompt and helpful, contributing to a positive overall experience.

Key Strengths

  • Seamless integration of Shopify and Etsy stores.
  • Automatic inventory synchronization between platforms.
  • Efficient and time-saving management of listings and orders.
  • Outstanding customer support that swiftly addresses user queries and issues.

Common Concerns

  • User interface may not be intuitive for all users initially.
  • Some users experience issues with order information syncing for larger stores.
  • Initial setup may require assistance due to complex configurations.
  • Occasional technical hiccups that require customer support intervention.

Final Thoughts

Overall, Etsy Integration ‑ DPL receives a strong endorsement from users as an invaluable tool for Shopify and Etsy sellers. It effectively bridges the gap between the two e-commerce platforms and, despite minor concerns with the user interface and initial setup, the app is recognized for its robust customer support and operational efficiency. It stands out as a must-have for users seeking to streamline operations across multiple sales channels.

Eartherella Soap & Candle Co., LLC

Jun 28, 2025  on Shopify

Has worked almost flawlessly so far! Had one question and they resolved it immediately. Highly recommend!

The Olive Tree

Jun 28, 2025  on Shopify

Superbly responsive, the chat agents are well equipped with the knowledge needed to solve your problems. Loved it.

Pkt's Jewelry Gift Shop

Jun 27, 2025  on Shopify

Ronex was helpful with trying to get our Etsy shop set up. I have a few connectivity problems on our end and was patient through the process. We will continue with Ronex with any future enquiries.

Riveting Crafts

Jun 26, 2025  on Shopify

This app doesn't meet my needs, unfortunately. I switched from another platform due to frustrations, but that one still offered more flexibility overall. With this app, I'm unable to do key things like: – Set a profile to automatically adjust pricing (by a dollar amount or percentage) when syncing to Etsy – Create a profile that sets quantity to a specific number when Shopify's inventory is 0 Since I handmake many of my products and don't always keep an active inventory, manually updating hundreds of listings just isn’t realistic. One other note (and this applies to many apps, not just this one): communicating with support can sometimes be a challenge when there's a language barrier. I completely understand that support is offered in many languages, which is great, but it would be helpful to have smoother communication when discussing technical details in English.

BKB Custom Gifts

Jun 18, 2025  on Shopify

Hem has helped my thru understanding what to do in syncing my Shopify Products with my Etsy Products. He stayed with me as I had a hard time understanding the SKU, etc. but now I have the ability to work on it more! Thank you so much, Brenda

Ps Its Vintage

Jun 18, 2025  on Shopify

I've just started to use this app. I did not know how to use it properly, but Hem T assisted me straight away and with his excellent knowledge was able to help me sort it. Fantastic customer service! Thank you

BrandywineBotanica

Jun 16, 2025  on Shopify

This is a necessity to keep the inventory synced up between two stores. Initial training was personalized and shown directly on my computer screen. The presenter was very patient with me trying to navigate my way through a new program. It has so many features that were shown to me that I am on information overload. I think I definitely chose the right program for my two stores.

Rose's Children's Books

Jun 07, 2025  on Shopify

I had problems with the app overwriting my Etsy descriptions. The support team was very helpful and was able to resolve my problem within the settings. I am very satisfied with the results.

Toddcraft

Jun 05, 2025  on Shopify

Kusum, She was very patient and helpful with my product integration from shopify to Esty and Esty to shopify greatly appreciated her time and wisdom. ToddShop1 and toddhemmingcrafts.com

Harris Heartfelt Creations

Jun 04, 2025  on Shopify

Have only been using the app for a short time, but my experience so far has been wonderful. Uploading my products to etsy has been very easy. Had a small problem uploading 3 items, and they were able to help me solve it very quickly. it was as simple as the metadata still had not synced correctly yet. Looking forward to using this app for a long time.

Wurzelwerk

Jun 04, 2025  on Shopify

So far, we are very satisfied with the app and the support. The team works well, quickly and reliably. Keep up the good work. Best regards.

Darn Good Yarn

Jun 03, 2025  on Shopify

Wow- I hate installing new aps then fumbling around. I scheduled a free 30 min session and we blasted through setup and I am off to the races. Honestly I wish every app on Shopify had this level of customer support. And the actual functionality is awesome.

Flora Home & Gardens

Jun 03, 2025  on Shopify

Great experience, very helpful and informative. Made everything easy to understand and work with. Thank you!

HM Nabavian

May 30, 2025  on Shopify

Update to below review - support team reached out via phone and provided a tailored fix to issue. I was very impressed. It looks like the issue is being resolved, which is a win for me, but also a big win for the app’s usefulness for everyone else The app is unintuitive, and the customer support has a poor grasp of the English language, so communication is extremely difficult. the process of adding, syncing and managing products is not at all straightforward. They claim they cannot sync order shipping info any longer to Shopify, yet other Etsy integrations are doing it. So I'm left with all my imported orders failing to sync shipping and stock levels (what's the point of the app at this point?). They are telling me to pay for 3rd party shipping software to import and ship my orders because they cannot get them into Shopify themselves.

Stilwell Station

May 28, 2025  on Shopify

This app is such a life saver! It has simplified my business so much and gives me back time so I can actually grow my business. The customer service is perfection. You get proactive help and also instant help when you need it.

The Italian Deli

May 27, 2025  on Shopify

I had problems configuring this app with our Shopify store. I was contacted by the Etsy Integration Team - they set up a call with me (at no cost) and within 20 minutes, I was up and running. Everything between our Shopify store and our Etsy Shop was synced perfectly. Surya S was the person that helped me. He did an AWESOME JOB. Thank you Surya ! ! ! ! ! ! ! !

loommii

May 24, 2025  on Shopify

Just getting started to using it, up till now are all good. Sync product from Shopify to Etsy are works as expected. Some questions for support and get quick response in the chat box.

BearBuild

May 22, 2025  on Shopify

Surya was great, I had some issues setting up the app but his customer service was spot on and helped me fix my issue!

Artistic Vision Supply Co

May 19, 2025  on Shopify

This app was easy to get set up, so easy that I almost didn't meet with my Shopify Integration Team Member. I am glad I did. I have complete confidence now and I cannot wait to get my Store up and running! Convenient times to meet with someone and and friendly support! I have used other apps, this one is the best! I love the ease and customer support is awesome! I would recommend this app to everyone I know selling on Shopify that wants to integrate with Etsy.

Euphoric Finds

May 18, 2025  on Shopify

The agent was very helpful and understood my issue. was quick to resolve it and help my out with my issue. they made me feel like a valued customer

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