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Customer reviews: Etsy Integration ‑ DPL

Reviews (697)

Overall rating
4.9

What Merchants Think

Etsy Integration ‑ DPL is widely appreciated by merchants for its ability to seamlessly connect Shopify and Etsy, making inventory and product management across the platforms smooth and efficient. Many users credit the app with being a significant time-saver and game-changer for their business operations. Despite some initial setup challenges, merchants find the customer support exceptionally prompt and helpful, contributing to a positive overall experience.

Key Strengths

  • Seamless integration of Shopify and Etsy stores.
  • Automatic inventory synchronization between platforms.
  • Efficient and time-saving management of listings and orders.
  • Outstanding customer support that swiftly addresses user queries and issues.

Common Concerns

  • User interface may not be intuitive for all users initially.
  • Some users experience issues with order information syncing for larger stores.
  • Initial setup may require assistance due to complex configurations.
  • Occasional technical hiccups that require customer support intervention.

Final Thoughts

Overall, Etsy Integration ‑ DPL receives a strong endorsement from users as an invaluable tool for Shopify and Etsy sellers. It effectively bridges the gap between the two e-commerce platforms and, despite minor concerns with the user interface and initial setup, the app is recognized for its robust customer support and operational efficiency. It stands out as a must-have for users seeking to streamline operations across multiple sales channels.

Blue Laundry

Nov 15, 2024  on Shopify

There are a few apps claiming to do the same thing as DPL. I have tried them. They all had one issue or another (problem syncing inventory, hard to reach customer support etc.). DPL did have issues for me in the first week of set up, but the key thing is their support system is much more robust than competitors. And now the system works flawlessly. Thank you DPL.

Hand Lettered Design

Nov 14, 2024  on Shopify

Really happy with this app. It's worked flawlessly for us to date and I was able to meet with their support team just to verify all things are in working order as well. The support team was super helpful and quickly walked me through all optimization of my shop. Thanks!

Apollonia Vitelli

Nov 14, 2024  on Shopify

Super helpful customer service, especially Kusum! App itself is great, user-friendly and does its job. Free trial plan worth discovering

Unique MX

Nov 13, 2024  on Shopify

Now that I understand how the products get transferred from shopify to etsy I can make sure that they are uploaded correctly, however, it is not very intuitive at first.

Shirts and Things

Nov 10, 2024  on Shopify

I had a bit of trouble at the beginning but then I have assistance and they help me set up trouble shoot everything

Etch and Ember

Nov 06, 2024  on Shopify

Wonderful support! The app works great and the developers are fantastic to work with and consider usage feedback for future releases. Thank you!

LavenderLime

Nov 05, 2024  on Shopify

Great call to onboard looking forward to working with these guys. Hem was amazing, what a guy. Thanks!

Sternstunde

Nov 03, 2024  on Shopify

-Synchronisation von Produkten wird immer wieder gestoppt und der Bestand gerät durcheinander. -Synchronisiert langsam und nicht in Echtzeit. +Kundensupport ist ok deshalb gibt es einen Stern.

Mygreenscape | Buy Plants Online

Oct 28, 2024  on Shopify

Excellent Support from Krishna Wosti! Krishna from Etsy Integration - DPL provided outstanding support throughout the entire process. His expertise and prompt assistance made the integration seamless, and he went above and beyond to address all of my questions. Thanks to his professionalism, everything now runs smoothly. Highly recommend his service to anyone in need of top-notch support!

We Are Reclamation

Oct 23, 2024  on Shopify

I reached out to Surya for assistance with integrating my shopify store products to Etsy. He was very helpful and knowledgeable with the entire process and answered all of my questions. I highly recommend Surya's friendly assistance for my future calls.

Bitter Threads

Oct 22, 2024  on Shopify

Ronex helped me sync my products and it was a great experience. Eager to see how this helps my store. Thank you!

House of Dow

Oct 15, 2024  on Shopify

Krishna was extremely helpful and did everything I needed to get my site working properly! He even told me about the eBay integration and got me to sign up for that as well. Thank you so much for making sure I knew how to use this, and for being there for any questions!

Salomon Antiques & Collectibles

Oct 14, 2024  on Shopify

Hem was fast and straightforward in his approach. He made sure to ask the right questions and guided me through the app and made some recommendations on how to use the App. Thank you very much!

Haas Collections LLC

Oct 08, 2024  on Shopify

I highly recommend this app - Fast reply, Hem is very helpful and replied to all my questions very patiently. Thank you.

Stone Harbor Shops

Oct 06, 2024  on Shopify

Ronex was so helpful in helping me integrate products from Shopify to Etsy and also to correct the name of my store. He was patient and explained everything very well. The App is definitely helping me make sales.

CILLCDesignz

Oct 01, 2024  on Shopify

Ronex Shakya was awesome! He helped me understand Etsy Integration - DPL and I enjoyed talking with him. Thank you for you help

Genuine & Unique

Sep 25, 2024  on Shopify

Patrik has been wonderful, i was very frustrated but he really made things a lot easier, he was very calm and patient

The Vintage Tales

Sep 24, 2024  on Shopify

The app works perfectly for syncing with Etsy, also just had a really great and quick support experience -- top-notch. Highly recommended!

Shark Life Apparel

Sep 23, 2024  on Shopify

Surya from DPL was very helpful, patient, and worked with me as long as it took to resolve my technical issue. Very happy with DPL customer service.

Blue Moon Spirit

Sep 20, 2024  on Shopify

My phone consult with Kusum was very helpful and got me going with your app. I like it very much. I restarted using your app and Suyank was very helpful getting it set up. He has wonderful patience. This is another call I have had with Suyank and he is very patient and helpful. My store is on its way!

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