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Customer reviews: Etsy Integration ‑ DPL

Reviews (730)

Overall rating
4.9

What Merchants Think

Etsy Integration ‑ DPL is widely appreciated by merchants for its ability to seamlessly connect Shopify and Etsy, making inventory and product management across the platforms smooth and efficient. Many users credit the app with being a significant time-saver and game-changer for their business operations. Despite some initial setup challenges, merchants find the customer support exceptionally prompt and helpful, contributing to a positive overall experience.

Key Strengths

  • Seamless integration of Shopify and Etsy stores.
  • Automatic inventory synchronization between platforms.
  • Efficient and time-saving management of listings and orders.
  • Outstanding customer support that swiftly addresses user queries and issues.

Common Concerns

  • User interface may not be intuitive for all users initially.
  • Some users experience issues with order information syncing for larger stores.
  • Initial setup may require assistance due to complex configurations.
  • Occasional technical hiccups that require customer support intervention.

Final Thoughts

Overall, Etsy Integration ‑ DPL receives a strong endorsement from users as an invaluable tool for Shopify and Etsy sellers. It effectively bridges the gap between the two e-commerce platforms and, despite minor concerns with the user interface and initial setup, the app is recognized for its robust customer support and operational efficiency. It stands out as a must-have for users seeking to streamline operations across multiple sales channels.

Fox Valley Candle Studio

Dec 10, 2024  on Shopify

Have been using this app for almost an entire year and it was worked flawlessly. Occasionally, the steps to do something won't be as clear as I'd like, but I've never not been able to do what I needed and it'd probably be clear if I'd just spend more time with it. App does not require any regular action from me. It just works happily in the background. Only when adding new products do I need to do something. The only time I needed customer support, they were amazingly helpful. I wasn't experiencing issues, just had a question. I reached out to them via their chat support. My question was answered quickly and accurately.

Lost Manly Shop

Dec 08, 2024  on Shopify

Pratak was really helpful and patient and knew what he was talking about and resolved all the issues and got my Shopify store connected to ETSY and EBAY in good time. Great customer service skills and nice nature.

Eturnal Wear

Dec 08, 2024  on Shopify

Super Awesome Customer Support. I downloaded the app and within 1 minute, Surya from customer support, was pinging me. What would have taken hours to complete, took less than 30 minutes. Incredible.

GADA

Dec 07, 2024  on Shopify

My session was very helpful in getting my store optimized! This is a great benefit in helping establish a novice user such as myself!

Awakening Righteousness

Dec 07, 2024  on Shopify

It's a good app so far and works well, but the order information for customer doesn't sync so it's not really able to be scaled. This makes it unsustainable for big stores, unless they fix this soon I will have to find another solution for our store. Thank you!

RCG Marketplace

Dec 05, 2024  on Shopify

Pretty straight forward integration. Had an issue and received a quick response. Krishna helped me resolve my issue quickly.

Rebel Sass Bigfoot Shop

Dec 05, 2024  on Shopify

Etsy Integration ‑ DPL has saved me a TON of time integrating my products from my website to my ETSY shop. KB. Atlanta, Georgia

Jarapa

Dec 05, 2024  on Shopify

The app is easy to use and great for linking our products from Shopify to Etsy. Etsy support is alos great

My Car Stuff

Dec 04, 2024  on Shopify

They have great communication and Hem helped me figure out everything I needed to get my listings to show correctly.

Daddy's Tops

Dec 04, 2024  on Shopify

Hem was was very helpful on this call. I am no a technical person and he was very patient with me to connect my shopify store to Etsy

Alinova

Nov 28, 2024  on Shopify

Die APP ist fantastisch, und nur zu empfählen, verständlich einfach gehalten, und tut was Sie soll, würde diese APP nicht mehr missen wollen. Perfekte Arbeit. Kein schnicki schnacki

Kleine Flitzer

Nov 27, 2024  on Shopify

We are newly using the app and have amazing results with it. For us it was a game changer and facilitated our work with etsy, which was done manually before. And when first having issues with synchronisation - didn't finde the button ^^ - the customer support helped us out in the blink of an eye. Totally recommendation!

Platypus Dreaming

Nov 27, 2024  on Shopify

I haven't started to use this App yet for my business, however the introductory phone call was very helpful & it looks promising. Thank you Ronex.

She Creates Studio

Nov 24, 2024  on Shopify

Kusum was amazing! She was so helpful + really helped me walking through every process I needed help with. She also went above and beyond in her help making me feel very comfortable with this new app. Stress-free!

MillyRose Crafts

Nov 20, 2024  on Shopify

Day two of using this app and I have to say the customer care is amazing - Ronex thank you so much. The app is easy to install and use and if help is required it is there in minutes; they also keep coming back to make sure you are okay if a problem takes a while to resolve. excellent service. I am looking forward to using this app :)

Relaxed Styles

Nov 17, 2024  on Shopify

Awful. Etsy customer care is disorganized and consistently references Shopify - for just the basic setup. Shopify's app chat only responds to "contact Etsy". Just a miserable experience. Avoid this app and save the headache.

Bella-Bun Hair & Beauty Salon

Nov 17, 2024  on Shopify

Kusum was incredibly helpful, detailed, and patient with me. This is the best customer support I've received with a Shopify app so far. I will definitely continue using the app because of it.

Blue Laundry

Nov 15, 2024  on Shopify

There are a few apps claiming to do the same thing as DPL. I have tried them. They all had one issue or another (problem syncing inventory, hard to reach customer support etc.). DPL did have issues for me in the first week of set up, but the key thing is their support system is much more robust than competitors. And now the system works flawlessly. Thank you DPL.

Hand Lettered Design

Nov 14, 2024  on Shopify

Really happy with this app. It's worked flawlessly for us to date and I was able to meet with their support team just to verify all things are in working order as well. The support team was super helpful and quickly walked me through all optimization of my shop. Thanks!

Apollonia Vitelli

Nov 14, 2024  on Shopify

Super helpful customer service, especially Kusum! App itself is great, user-friendly and does its job. Free trial plan worth discovering

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