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Customer reviews: Etsy Integration ‑ DPL

Reviews (697)

Overall rating
4.9

What Merchants Think

Etsy Integration ‑ DPL is widely appreciated by merchants for its ability to seamlessly connect Shopify and Etsy, making inventory and product management across the platforms smooth and efficient. Many users credit the app with being a significant time-saver and game-changer for their business operations. Despite some initial setup challenges, merchants find the customer support exceptionally prompt and helpful, contributing to a positive overall experience.

Key Strengths

  • Seamless integration of Shopify and Etsy stores.
  • Automatic inventory synchronization between platforms.
  • Efficient and time-saving management of listings and orders.
  • Outstanding customer support that swiftly addresses user queries and issues.

Common Concerns

  • User interface may not be intuitive for all users initially.
  • Some users experience issues with order information syncing for larger stores.
  • Initial setup may require assistance due to complex configurations.
  • Occasional technical hiccups that require customer support intervention.

Final Thoughts

Overall, Etsy Integration ‑ DPL receives a strong endorsement from users as an invaluable tool for Shopify and Etsy sellers. It effectively bridges the gap between the two e-commerce platforms and, despite minor concerns with the user interface and initial setup, the app is recognized for its robust customer support and operational efficiency. It stands out as a must-have for users seeking to streamline operations across multiple sales channels.

Roy's Boys

Aug 06, 2024  on Shopify

Great app for linking products - had a few issues through my own making and they have been able to help us correct them. They also take feedback on board and have added in suggestions to the app throughout our time using it. Recently had an issue and Nirmal offered straight away to jump on a video call with us to sort it. Thanks!

MRS V

Aug 06, 2024  on Shopify

So far so good, have to say the biz customer service process if very good and clear to get onto some to help and the customer service person was very helpful

Knob Thorn Home

Jul 31, 2024  on Shopify

I am brand new to the app and shopify. I did a demo this morning with Ronex who was very patient and happy to answer any questions or concerns I had. Thank you, Ronex!

Leatherbox

Jul 28, 2024  on Shopify

I had some issues with the sync of shopify/etsy products. The customer support was great and it took them a few minutes to investigate and find the problem. I didn't add all Shopify variations in Etsy (only 10 of 12 colors), this is required to sync both products. Good to know and just something to keep in mind in your workflow, but great to be supported this fast and professional.

Old Trend

Jul 15, 2024  on Shopify

The app is super easy to use. At first, I had a few questions as I am new to their integration app, but their support team was super helpful and I was able to figure everything in a few minutes. Shout out to Surya for the help!

Tangle Shiny Stars

Jul 11, 2024  on Shopify

Despite being complicated and very strict in every step, support chat helped me to learn easier than researching on my own. The supporter was very patient and understanding, but if you could share screen shots to make it easier for him to understand, that would be great!

B-Jelly Lacrosse

Jun 19, 2024  on Shopify

So easy to communicate my issues and needs with customer support! I loved that Kusum gave me screenshots to help me through my issue and was so patient with me during this time! One less worry to deal with!

Innocent Chaos

Jun 11, 2024  on Shopify

I had a few questions at the start but the developer was able to work with me with no problems at all. Fantastic service and I am delighted this app actually works!! I can now sync my Etsy shop with Shopify with no issues!

Kozie Covers

Jun 08, 2024  on Shopify

Solid app that works well and can be connected via SKUs which is really good varients on Shopify. Good customer service as well

The Overcomers Brand

Apr 26, 2024  on Shopify

Pratik was phenomenal and made everything very easy to understand. He explained how to upload to Etsy and create a shipping profile. He is an ace in my book. Thank you for all your help and God Bless you.

Wall Art Master Piece

Apr 10, 2024  on Shopify

Great and Quick support. Pratik was a great help giving him some days off haha. But was able to raise a support issue and got a quick response and answer.

My Store

Apr 09, 2024  on Shopify

Kusum did an Awesome job helping me set up and trouble shoot my problems. I am up and running.. and she is a very patient person which I greatly appreciated.

AeroFlowDynamics Overlays

Apr 01, 2024  on Shopify

Great app! Been using for over a year and it has worked well for what we require, customer service is also top-notch and always willing to help! Highly recommend this app!

CEDAR AND MYRRH

Mar 29, 2024  on Shopify

While the interactivity was a little bit confusing and frustrating, the support, Kusum, helped me a lot to figure it out and I learned a lot from her. I really appreciate her patience, understanding, and helpfulness, and she was even willing to wait for me until it worked. Please reach out to Kusum who has so much knowledge and experience on Etsy Integration & Sync.

Maha Cosmetics

Mar 26, 2024  on Shopify

I had some difficulty setting up my products, but I received immediate customer support help which I am really impressed with. I was taken through the upload process step by step patiently. Keep it up!

TrophySmack

Feb 01, 2024  on Shopify

Great app that allows you to seamlessly connect your stores and it handles high order volume well. Any small issues I have had were handled quickly. Highly recommended app if you need to link your Etsy.

Jamie Hansen Art

Jan 21, 2024  on Shopify

I've been using this app for about 6 months now, and it's easy, intuitive, no-fuss, and when I cause issues by deleting a product where I shouldn't or mismatching skus, this app makes it easy for me to fix my mistake. My orders come over from Etsy to Shopify seamlessly so I can see everything I need to ship all in one spot. I've never even needed to contact support, but I like knowing that they are there. A must-have for my store!

OldCamsByJens

Jan 05, 2024  on Shopify

Great app, took me some time to understand how products are linked as they can be linked in 2 ways by SKU and by product. Support is very great, always helpfull and quick replies. If you need a solution to sync products from Etsy to Shopify and Shopify to Etsy I would recommend this.

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