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Customer reviews: Etsy Integration ‑ DPL

Reviews (697)

Overall rating
4.9

What Merchants Think

Etsy Integration ‑ DPL is widely appreciated by merchants for its ability to seamlessly connect Shopify and Etsy, making inventory and product management across the platforms smooth and efficient. Many users credit the app with being a significant time-saver and game-changer for their business operations. Despite some initial setup challenges, merchants find the customer support exceptionally prompt and helpful, contributing to a positive overall experience.

Key Strengths

  • Seamless integration of Shopify and Etsy stores.
  • Automatic inventory synchronization between platforms.
  • Efficient and time-saving management of listings and orders.
  • Outstanding customer support that swiftly addresses user queries and issues.

Common Concerns

  • User interface may not be intuitive for all users initially.
  • Some users experience issues with order information syncing for larger stores.
  • Initial setup may require assistance due to complex configurations.
  • Occasional technical hiccups that require customer support intervention.

Final Thoughts

Overall, Etsy Integration ‑ DPL receives a strong endorsement from users as an invaluable tool for Shopify and Etsy sellers. It effectively bridges the gap between the two e-commerce platforms and, despite minor concerns with the user interface and initial setup, the app is recognized for its robust customer support and operational efficiency. It stands out as a must-have for users seeking to streamline operations across multiple sales channels.

Blue Moon Spirit

Sep 16, 2024  on Shopify

My phone consult with Kusum was very helpful and got me going with your app. I like it very much. I restarted using your app and Surya was very helpful getting it set up. He has wonderful patience.

CanvasLabStudio

Sep 15, 2024  on Shopify

Very straight forward and helpful support - if you need it in the first place. Great app, saved me a lot of time.

Cowboy and Cricket Candle Co

Sep 11, 2024  on Shopify

I've been using this integration for more than a year and it's been really helpful in keeping my inventory on two sites from becoming a catastrophe. Support has always been quick and thorough.

VAVS WOMENS STOP

Sep 11, 2024  on Shopify

I tried multiple apps to integrate my store with Etsy. but this application worked the best and customer service is also very helpful.

Rustic Halo

Sep 10, 2024  on Shopify

Simple to use and straight forward. Support assisted us in getting started with some minor configuration changes on my end. They were patient and wanted to make sure I was comfortable before we disconnected.

Bling IT your way!

Sep 09, 2024  on Shopify

Kusum, was helpful and had empathetically assisted me with top customer service within the realms of authority for account management.

TheRacersEdge

Sep 06, 2024  on Shopify

I un-subscribed and they still charged me for the month. You clearly don't get a free trial. Waste of time and money Refund me..

SparkleandShineGlassArt

Sep 05, 2024  on Shopify

Customer service is outstanding. I had a weird issues and they were on it immediately and resolved my problem quickly. App really helps integrate my two shops.

SNC Wood Maps and Decor

Sep 05, 2024  on Shopify

Even though there were minor hiccups along the way - mostly because of my learning curve - support was always there to help. The app is well worth the money, as etsy doesn't allow bulk upload, and the app does just that, uploading your product in bulk from your shopify store.

Myone Jewelry

Sep 04, 2024  on Shopify

very good service feel like vip app - so good and recomended also ronex give me the best service i ever had/ tnx a lot!!!

Lucini London

Sep 03, 2024  on Shopify

Really fast help when needing to set up shop and configure the Shopify app. Very impressed. Recommended this service and app 100%. Thank you Hem for your help!

Mischief and Memories

Sep 03, 2024  on Shopify

We had the impression that using this app would be seamless and user friendly from reading the reviews. We are new to the industry and appreciated Ronex and Hem walking us through uploading our Shopify store to Etsy. Would highly recommend using their Optimization free call as the guys were very patient and helpful!

Gotta Have That Tshirt

Sep 03, 2024  on Shopify

I was struggling trying to open up my store in Etsy so that is can integrate with my Shopify store. The Etsy rep Pratik helped me and was very good at handling the situation. I am up and running and I appreciate him for all the hard work. I appreciate his patience, professionalism and outstanding customer service. I will recommend speaking with him to anyone. Thank you Pratik!

Certified Pets Store Gift Shop

Sep 02, 2024  on Shopify

My experience with the app has been awesome so far. I received help from Surya today. He was very kind and patient with me as he helped me to solve my problem of importing products from my shopify store. Surya went out of his way to make sure that all of my issues were taken care of. He is truly an asset to your company and should be watched closely by all of your new employees. My name is DeShon Von Able, Owner of Certified Pets Store Gift Shop. www.certifiedpetsstore.com Thank you Surya for all of your hard work !!!

Angel Feathers Originals

Aug 28, 2024  on Shopify

Surya...did a great job at resolving a nagging issue i have had for months....he did it in less then a minute...awesome job

Buckin' Bailey's Leather

Aug 27, 2024  on Shopify

Fantastic Easy to work with Customer Service. Answered my questions and were patient through my learning curve of the new program/process. Very easy to use after going through a mini demo for my needs.

Art Everywhere Villanova

Aug 27, 2024  on Shopify

The help by Pratik was very good on point, accurate and fast. Thank you! I could upload my products successfully

Black & Scholared

Aug 22, 2024  on Shopify

Useful app that has saved our team time with order fulfillment between Shopify and Etsy. I recently had some issues with order syncing and Ronex took the time to clearly walk through the steps by phone. Thank you for the phenomenal customer service!

a cozy cookie

Aug 22, 2024  on Shopify

customer support is top notch! Didn't take long to connect and was patient and answered all my questions.

Front Line Jewelry

Aug 06, 2024  on Shopify

The support team was very helpful in resolving the issues with the Etsy order. Surya was very kind and patient with me. Thank you.

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