Shreye was such a big help. She explained how to get pass the first steps of setting up my Etsy shop.

Fantastic and works really well... Krishna was brilliant and answered all my questions and explained them clearly. Would highly recommend.

It was good and easy to use. And also customer service is really willing to help you without asking irrevelant questions

I talked to Shreya and she very solved the issue I face with Etsy Integration App on my shopify in matter of minutes, the response was very fast and it was of great help, I am very happy with this response, I would like to thank Shreya very much

Shreya is one of the support staff from Etsy who has been dealing with me recently. Her and Ronex are great members of the team and have been very helpful when I've had to reschedule a few times so very flexible support and understanding to my ever changing diary! Shreya specifically helped me again recently to navigate the DPL and Etzy integration as I had some issues with my shopify and noticed I wasn't generating much sales so we analysed the SEO wording side shown on the Etsy store and other features to give me a good grounding. Overall I am now feeling more confident of my plan of action to tackle the current Etsy issues based on the feedback and support from Shreya. She went above and beyond to help me identify any potential issues with my integrations and traffic generation on Etsy. We also went through each Etsy-DPL tab so I understood the features well. Thank you for you support!

The app works well so far. The support team are great. It is very easy to use so am happy with it to date.

Although this app is helpful in automatically adding our Etsy orders to our shopify store, it is a little frustrating. We do not offer all variants of our products uniformly across selling platforms, because of this I have to manually sync alot of orders because I cannot link all products. Ronex was very helpful when I inquired about this. While they couldn't solve this issue or provide a work around, they were very helpful in directing me where to turn on sync-failed emails to notify me. I would recommend allowing products to sync regardless of the fact that variants might differ.

Integration works well. No issues so far. Appreciated the effort to have a walk-through of the product.

Support given by Shreya was amazing, she was really patient and explained everything very well. Happy with the service!

Krishna was awesome! Helped me set up the integration quickly and made the whole process smooth. Great support and easy to work with. Looking forward to using the app.

easy setup, and quick customer service chat reply even on the weekend. helped me navigate the program as a new user and get going.

Thank you, Krishna, for giving me an insight on how to optimize my ETSY and Shopify Store. Excellent customer service.

Really helpful support, Pratik gave me a super detailed answer and they fixed it on their end when the tracking to Etsy didn't fully automate (due to an unusual naming convention on our side). Love this app and it's bringing in lots of sales already since starting it!

Echt eine super Hilfe! Wir brauchten einen Rat und konnten uns auf den guten Service verlassen. Danke dafür!

I recently worked with kusumA from Etsy on integrating my Etsy account with Shopify, and I couldn’t have asked for a better experience. She was incredibly knowledgeable, patient, and detail-oriented throughout the entire process. What stood out most was her professionalism and her ability to clearly explain every step, making something that could have been complicated feel simple and stress-free. She went above and beyond to make sure everything worked perfectly, answering all my questions without hesitation. If every company had support staff like her, technical integrations would be a breeze. I truly appreciate her help and highly recommend her to anyone who needs expert, patient, and friendly assistance.

Super happy with this app and the support provided with it. I have tried 2 other packages .... CEDCommerce was really expensive, really complicated and glitchy. Nembol was more reasonably priced but we had constant problems and glitches. In contrast, I am super happy with DPL. Its really easy to use, the price is reasonable, the support is great and so far it's been the best app we've used for Etsy Integration. I would highly recommend.

The app is truly a "set it and forget it" system that delivers flawless, real-time inventory synchronization between Shopify and Etsy, eliminating the risk of overselling. Plus, their support is top-tier—always fast, knowledgeable, and helpful. Hem, in particular, provided prompt assistance. An absolute necessity for serious multi-channel sellers.

Sometimes the app can be a bit confusing when things don’t work as expected, but the support team was very responsive and helped me resolve the issue quickly—which is what matters most. Overall, I believe this is the best Etsy integration app available on Shopify, and I would definitely recommend it.

Shreya from customer support was amazing, very quick to respond and very helpful. She guided me step by step until my issue was completely solved. I really appreciated her support and positive attitude! Thanks again Shreya! :)

This is my Third Etsy Integration app. Now i am pretty sure that i will stay. the support is outstanding. they even set an individual tag length for my shop. There are some small points the need to implement, but they promised to me: They are on the road map.