It takes a minute to figure out the ins and outs on the app, but it's been very useful for allowing me to keep all my orders and inventory in one place. The one thing I wish I could do is sync an order with a custom line item. Right now, I have to pretend those orders don't exist in Etsy if it's a custom listing. The support team is very responsive and understanding any time I need assistance.

Hem provided excellent assistance with the setup of my Etsy Integration – DPL application. He was clear, efficient, and highly knowledgeable, guiding me through each step with precision. The setup was handled smoothly, and his explanations made the whole process easy to understand, even for complex points. Reliable, professional, and genuinely helpful. I highly recommend Hem if you’re looking for solid technical support and a seamless integration experience.

I've been using this app for a few months. It works well. Customer support is responsive and helpful. Thanks!

Customer service has been great after I had a few starter questions. Sync is incredibly fast and it is lovely to not have to format insanely large spreadsheets.

I am new to this app, but so far it's doing everything that I need it to. I've been looking for something to help sync inventory from the Shopify end with my Etsy store. The fact that I can upload product is a huge bonus. It's super user friendly. I also used their customer support on Day 1 to get clarification on some questions I had. They were super quick to reply and were able to take care of the one issue I was having. So far I am thrilled to have found this integration!

I was having some issues with syncing my Shopify and Etsy orders and Hem was very helpful and answered all of my questions! Thank you!

Pretty simple app to use and if you get stuck, they are right there to help you! Highly recommended

Before downloading an setting the app up I reached out to them to make sure that the app could do what I needed it to do, which was bring orders into Shopify from Etsy and assign shipping logic to them. The team said yes it can and explained how. I then spent the morning setting it all up, and spoke to them again and they said actually no it can't. Wasted a good few hours...

Very helpful support. I requested a virtual 1:1 and Krishna was able to help me get all my products uploaded and fix my technical issues AND optimize my Etsy store. Highly recommend. He also helped extend my free trial for one month which is a major win for me.

Kusum was extremely helpful and knowledgeable. I was struggling with some features and was ready to quit. Kusum kept it calm and helped walk me through the process. Im very happy with the app and the amazing customer support that comes with it!