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Customer reviews: CedCommerce Amazon Channel

Develop by Shopify

The Shopify Amazon by CedCommerce app helps merchants sync their Shopify store with Amazon for streamlined selling. This review covers its features, benefits, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (1,032)

Overall rating
4.6

What Merchants Think

The overall feedback from merchants using the "CedCommerce Amazon Channel" app is largely positive, with many users appreciating the effectiveness of the app for integrating Shopify with Amazon. Merchants highly value the exceptional customer support provided by the CedCommerce team, often highlighting the team's professionalism, responsiveness, and helpfulness. Although some users encountered technical issues, the customer service team frequently receives praise for their problem-solving abilities and readiness to help.

Key Strengths

  • Outstanding customer support with responsive and knowledgeable staff.
  • Seamless integration between Shopify and Amazon, facilitating real-time inventory synchronization and product uploads.
  • Ease of use with intuitive interface for managing product listings and syncing orders.
  • Effective bulk upload feature which saves time and effort for merchants.
  • Personalized assistance with setup and troubleshooting through direct communication channels like chat and video calls.

Common Concerns

  • Occasional technical issues and synchronization errors between Shopify and Amazon.
  • Encountered complexities with Amazon's requirements, requiring frequent support intervention.
  • Some users had disappointing experiences with the service, questioning the reliability of the support.
  • Additional charges for features and unresolved issues despite payment, as reported by a few users.

Final Thoughts

CedCommerce Amazon Channel is generally well-received for its robust integration capabilities and exceptional customer support, making it a valuable tool for merchants aiming to streamline their Shopify to Amazon operations. While there are some areas of concern, particularly regarding technical issues and additional charges, the app's benefits and the support team's dedication to resolving problems contribute to its positive reputation and usefulness for many merchants.

Ferry's

Jan 30, 2026  on Shopify

La atención es muy rápida y efectiva. Ya he hecho varias consultas y se agradece la velocidad en responder!

VeRsE/BIJOU

Jan 29, 2026  on Shopify

I had the pleasure of working with Vishal Kumar Tyagi today on a google call. He is extremely knowledgeable and through. In addition, has great communication skills coupled with patients when walking his clients through support issue in step by step fashion. I feel confident in his ability and nice to know this will be my support partner in the future when using the Amazon Channel/Central platforms. --- Happy Client M. French via VeRse/BijoU

Backstretch Outfitters & Co.

Jan 29, 2026  on Shopify

CEDCommerce was great with helping us get established and walking us through step by step to list products on Amazon. Everyone was extremely easy to talk with & gave clear instructions. Would recommend them to others to checkout if they're looking to list on Amazon as well!

Azon market

Jan 27, 2026  on Shopify

The CedCommerce Amazon Channel app is incredibly convenient, making Shopify-to-Amazon syncing effortless. It automates inventory and order management perfectly, saving me hours of manual work. However, the real highlight is the support team. They are remarkably helpful, providing 24/7 expert guidance to resolve any technical hurdles instantly. Their hands-on approach ensures your store runs smoothly without any downtime. It’s a must-have tool for any serious e-commerce seller.

Match Perfumes

Jan 27, 2026  on Shopify

I hired the CED Commerce team to assist us listing products on Amazon. I am extremely impressed with the efficiency, and quality of their work, provided fantastic support and guidance. Thank you

Rebooters

Jan 25, 2026  on Shopify

Be very careful of these lot, i come to the conclusion they deliberately made this app difficult and with problems so that you pay them to help you and it is there job to help clients with issues but they don't, if you tell them an issue they give you basic reply to tell you go do it yourself, so then they can prey on you to pay them, eventually a clients might ask for them to help and they say you have to pay and send you a huge price from 100's to thousand of dollars, it does seem suspicious of a scam this company. not genuine people.

Izodekor LLC

Jan 22, 2026  on Shopify

Excellent. Their explanations were fantastic, they were really helpful. When I checked the inventory, we noticed that stock was entered for the "pickup" location but not for the "online" store, we corrected it. Thank you.

RecoverFit

Jan 22, 2026  on Shopify

CED Amazon Ecommerce App has been an absolute game-changer for our operations. The app is powerful, reliable, and incredibly well-structured, making Amazon integration smooth and efficient. From product syncing to order and inventory management, everything works seamlessly and saves a huge amount of time. What really stands out is the flexibility of the app and the level of control it provides—you can tell it’s built with real ecommerce needs in mind. On top of that, the support team is excellent: responsive, knowledgeable, and always willing to go the extra mile to resolve issues or customize solutions. Highly recommended for any business looking to scale on Amazon with confidence. A solid 5-star experience all around.

Sleep Dreams Online

Jan 21, 2026  on Shopify

The app has a few nuances you need to get to grips with at first, but once you understand what information needs to be added, it’s been very helpful. The support team via the live chat has been very helpful with minor bugs I encountered along the way. I am still only 1 week into it.

Brave Sis Project

Jan 20, 2026  on Shopify

Arpit was super responsive and helpful in navigating me through my challenge. Very grateful for the support!

Four Leaf Flames

Jan 19, 2026  on Shopify

The team has been amazing in helping me get started in what can be a very challening business. They are consistent, knowledgeable and friendly. Give them a try!

Trifecta Athletic Gloves

Jan 14, 2026  on Shopify

Mannu Singh is an amazing communicator. He is thorough and well educated on the platform of Amazon. I’m impressed with him because he wants to make sure that we complete our project. He has text and called to make sure that I felt comfortable with learning about the platform and making sure I can complete my task. I highly recommend him and can’t speak enough about his professionalism.

Brandel's Blooms

Jan 14, 2026  on Shopify

The customer service rep was friendly and helpful. Products from Shopify cannot be imported into Amazon without additional support, as explained by the customer service rep. As a first-time user, the import and sync feature is a little overwhelming.

HyperDrip

Jan 14, 2026  on Shopify

CedCommerce has been a reliable solution for connecting our Shopify store to Amazon. The team has been responsive and clear, and Mannu in particular was very helpful throughout the setup and coordination process. The app provides good visibility into sync status and catalog issues, making the overall experience smooth and effective.

eazpire

Jan 13, 2026  on Shopify

Very helpfull customer service and usefull Chat Support. I highly recommend the CED Application, and the their Support. Thank you very much!

True Insights

Jan 13, 2026  on Shopify

Ich kann einige der sehr negativen Bewertungen nur teilweise nachvollziehen. Ja, das Template-System ist kompliziert und hat aktuell noch Fehler, an denen laut Support gearbeitet wird. Das ist nicht ideal, aber bekannt. Meine Erfahrung ist insgesamt positiv: Wenn ich Produkte einzeln mit Varianten anlege und dabei Fehler auftreten, wird mir meist schnell geholfen. Manchmal muss man nachfragen, um den Lösungsweg erklärt zu bekommen, aber am Ende wird das Problem gelöst. Der Support war für mich zuverlässig. Alle Mitarbeiter sindhilfreich, meine Probleme werden schnell gelöst und mir wird geholfen, die Produkte live zu bringen – vielen Dank! Unterm Strich: Die App ist nicht perfekt, aber funktional, der Support ist gut und die Preise sind fair. Ich bin insgesamt zufrieden.

Nice On Me

Jan 12, 2026  on Shopify

Raju was extremely helpful, quickly resolved my issues, and helped get my products live. Many thanks!

thefeltstore.ca

Jan 08, 2026  on Shopify

Yogesh was quick to look into my issue and get things sorted out right away. We had an order integration issue that just did not make sense, but they had the issue sorted in less than 10 minutes. Thanks Yogesh!

Naot Footwear US

Jan 06, 2026  on Shopify

CedCommerce has been a great app for us. It’s easy to use, works reliably, and helps streamline product management and syncing without a lot of extra hassle. Support has also been responsive when we’ve needed help.

Styley

Jan 03, 2026  on Shopify

The app is not working, my products are not being synchronized with Amazon, support is of no help and only tries to sell consulting services

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