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Customer reviews: CedCommerce Amazon Channel

Develop by Shopify

The Shopify Amazon by CedCommerce app helps merchants sync their Shopify store with Amazon for streamlined selling. This review covers its features, benefits, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (993)

Overall rating
4.7

What Merchants Think

The overall feedback from merchants using the "CedCommerce Amazon Channel" app is largely positive, with many users appreciating the effectiveness of the app for integrating Shopify with Amazon. Merchants highly value the exceptional customer support provided by the CedCommerce team, often highlighting the team's professionalism, responsiveness, and helpfulness. Although some users encountered technical issues, the customer service team frequently receives praise for their problem-solving abilities and readiness to help.

Key Strengths

  • Outstanding customer support with responsive and knowledgeable staff.
  • Seamless integration between Shopify and Amazon, facilitating real-time inventory synchronization and product uploads.
  • Ease of use with intuitive interface for managing product listings and syncing orders.
  • Effective bulk upload feature which saves time and effort for merchants.
  • Personalized assistance with setup and troubleshooting through direct communication channels like chat and video calls.

Common Concerns

  • Occasional technical issues and synchronization errors between Shopify and Amazon.
  • Encountered complexities with Amazon's requirements, requiring frequent support intervention.
  • Some users had disappointing experiences with the service, questioning the reliability of the support.
  • Additional charges for features and unresolved issues despite payment, as reported by a few users.

Final Thoughts

CedCommerce Amazon Channel is generally well-received for its robust integration capabilities and exceptional customer support, making it a valuable tool for merchants aiming to streamline their Shopify to Amazon operations. While there are some areas of concern, particularly regarding technical issues and additional charges, the app's benefits and the support team's dedication to resolving problems contribute to its positive reputation and usefulness for many merchants.

Oasis of Life

Nov 30, 2025  on Shopify

The CedCommerce app has been a great experience so far. What stands out the most is the excellent support — fast, friendly, and genuinely helpful. Questions are answered quickly, and any issues are resolved with real attention and technical know-how. This made setup and integration smooth and hassle-free. Overall, I can confidently recommend CedCommerce for its reliable and professional support.

moinbello

Nov 30, 2025  on Shopify

Support is quick to respond, but then takes hours to “check.” I don't know what they do during that time, but basically they just rephrase and repeat what I asked. I get the impression that this is intentional, so that in combination with the overly complicated user interface, you end up paying their people to take care of everything.

Sleeper Sofas by Z Furniture

Nov 30, 2025  on Shopify

Yashi provided fantastic support and guidance, which finally enabled me to understand the basics of listing products on Amazon.

Halo’s London

Nov 28, 2025  on Shopify

the app is great and the support is really fast and helpful. i am very satisfied. my only issue that you cannot select which orders to import. you need to import all orders that are fbm even if only a fraction of them are going to be synched. this needs to be worked on. but apart from this its a very useful app. it makes dropshipping easier

Marine Chandlery

Nov 28, 2025  on Shopify

very quick and effecient helped me out a lot today. Speedy replies and just constant solutions to my questions, very good service

Nord London

Nov 27, 2025  on Shopify

This was my first time listing on Amazon so wanted to find an app that would integrate with my store so I could sync orders and stock. The support from Yashi at CED has been fantastic and the few teething problems I had initially sorting the variants out myself have soon been rectified by him. Thank you for your help.

RUGURA

Nov 25, 2025  on Shopify

I highly recommend CedCommerce to anyone wanting a hassle-free Amazon integration! The support team at CedCommerce Amazon Channel provided an outstanding experience from start to finish. They walked me through every step, clarified all my doubts, and made the whole setup process incredibly smooth. Their quick responses, deep knowledge, and genuine willingness to help really stood out. I’m truly impressed by their professionalism and customer-focused approach.

LAVISH JEWELS

Nov 25, 2025  on Shopify

We hired the CED Commerce team to assist us with migrating and listing our jewelry products on Amazon Australia. I am extremely impressed with the speed, efficiency, and quality of their work. Specifically, Mohammad was exceptional. He completed the entire process—including complex steps like securing the GTIN exemption and performing the full product listing—in a single day. The team successfully managed to list all 168 of our products, taking them from drafts to active listings quickly. We encountered a technical error (Error: 410001) during the process, but the team, led by Mohammad, handled the resolution perfectly by requesting the necessary permissions to create a case log and resolve the issue with Amazon support. If you are looking for a reliable, fast, and highly skilled team to handle your product listings and integration, I highly recommend CED Commerce and Mohammad. They truly delivered perfect service."

رفعة

Nov 24, 2025  on Shopify

تطبيق سيء وخدمة عملاء وموظفين سيء Because your employee was uncooperative, I told him I didn't know the technical aspects. He told me they would do it for me for $799. I said I wanted to try one product to understand how it worked, but he didn't help me. He said I could cancel the application. Bad behavior and a bad employee.

Blu Lotus Boutique

Nov 18, 2025  on Shopify

CedCommerce Amazon Channel support was incredibly helpful in assisting me with my setup. The team guided me step-by-step, answered all my questions with patience, and made the entire process easy to understand. They were prompt and knowledgeable and went above and beyond to ensure everything was configured correctly. I truly appreciate their professionalism and dedication. Highly recommend CedCommerce to anyone looking to streamline their Amazon integration!

Zebedee's Pet Products

Nov 18, 2025  on Shopify

These guys don't sleep don't rest don't stop. They seem to be on call to help 24/7. Any issues are resolved really helpful and always kind

Caraselle

Nov 14, 2025  on Shopify

Mannu was brilliant! Very helpful - they are looking into resolving the syncing of a product which we are having problems with. Am confident it will be sorted quickly

Edurino DE

Nov 14, 2025  on Shopify

We've been using the CED Amazon solution for a while now and it is working perfectly. Support is perfect, reactive and supportive. Absolute 10/10, highly recommed to check out their solutions!

Charms And Spells

Nov 14, 2025  on Shopify

I’m new to these systems, so I needed quite a bit of support to learn how to upload products to Amazon. The CedCommerce team has been extremely patient and helpful throughout the process, and I truly appreciate it. The app itself works very smoothly as well

GrowGrows

Nov 13, 2025  on Shopify

Was having some difficulty with uploading listings due to lack of knowledge around attributes. The team were really helpful both over live chat and were more than happy to jump on a Google Meet to run through how to get our products live on Amazon as quickly as possible and offered continuous support with getting our Amazon good to go

The Toys Squad

Nov 11, 2025  on Shopify

I had a little trouble setting the application by myself, support team were great, I didn't do the onboarding right away (my mistake) but once I did it they clarified my questions and help me!

the phix

Nov 11, 2025  on Shopify

The team is AMAZING. So patient, support is fast and 10/10. I would use them for any and all brands

RFM Denim

Nov 06, 2025  on Shopify

Support is incredible. We hopped on a quick google meet and answered my concerns very quickly and efficiently!

Guzzgoggs

Nov 04, 2025  on Shopify

I am new to using these systems in order to upload products to Amazon, therefore I have required some support (quite extensively!) in order to master this. The team at CED Commerce have been very supportive and patient with me during this process and this is really appreciated.

Invinci Core

Nov 03, 2025  on Shopify

If I could give 0 stars I would. This application and developers are filled with crooks and scammers. The app was not able to be used with AMAZON as promised. After discussing with their support team they informed me that it would not work which is fine... Several months down the road I was still getting charged for this APPLICATION unknowingly. Contacted support and they OFFERED a full refund. Fast forward after offering and supposedly approving the refund they then said they were not going to offer the refund as stated. SCAMMERS CROOKS LIARS AND THEIFS. Reporting to the BBB, My CC company and also SHOPIFY.

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