Raju Sah was exceptionally helpful. I initially purchased LitCommerce but soon discovered its major limitation—it couldn’t automatically send essential order fulfilment data to Amazon, such as shipping provider, dispatch date, time, and tracking number. Without this functionality, every order required 100% manual input, which completely defeated the purpose of using an automation tool. After some research, I found that CEDCommerce offered the full automation I was looking for. I first hired a freelancer to set it up, but unfortunately, he made several errors. I then contacted CEDCommerce directly, and Raju stepped in to help. He quickly fixed everything, showed genuine interest, was highly proactive, and provided consistent follow-up throughout and after the setup process. Highly recommended — excellent support and a truly professional team!

I downloaded this app as i believed it would help with starting to list our products on amazon when i installed the app it kept telling me to choose a payment plan (none of which had a 7 day trial which is the norm on shopify) i chose the cheapest one i could so that i could test the app out Quickly realising the app wouldnt work for me, i contacted customer service with some questions and asked for a refund as the app wasnt suitable for our products Customer service, instead of advising me on how to use the app, told me to uninstall it and they dont do refunds but would give me a credit to use if i wanted to use the app in the future Baring in mind that i had the app installed for less than a couple of hours before reaching out to the customer service, and less than 24 hours before uninstalling it Waste of time and money

Fanstatic support and guidance was able to finally understand the basic in opening and linking my store and products to Amazon.

With difficulty navigating the Amazon listing world, the CedCommerce app is a bridge to help carry information from Shopify to Amazon listing - checking all the compliance rule boxes required, and syncing of product details and inventory so as to reduce a lot of the manual work that would be required. Our dedicated Account Manager Divyam is the perfect guide whilst we navigate and understand Amazon listings, and is always so quick to respond to my queries, and answers them perfectly. We are looking to have CedCommerce support our Ads Management, optimisation & A+ content on listings which is a great service to have for our small business.

My Customer support representative was super helpful and gave me the attention I needed to be able to upload my products to Amazon. I am very happy with the level of support provided.

the help desk is really great! The person that helped me twice was every time he was so polite and patience with me that I really don't understand nothing of technology, thank you so much!!! i definitely advise this app!

Just swapped over to this App for Shopify and it has been really easy to use. Most other Apps are clunky and not so automated. This App has made my life a lot easier. I would highly recommend CEDCommerce for any integrations.

Excellent customer service from Raju Sah. Solved my linking issue in under 5 minutes. All good to go again.

I received very good and fast support when I was having issues getting the Shopify to load the NON-Amazon items. With in one hour I got an email and a phone call was et up and they walked me through the process. Very happy with the help I got.

I've been a customer of CedCommerce for the past three months. I initially reached out to ask for help to load my products onto Amazon's Seller Central, because that process is incredibly difficult for someone new to the process. From the beginning, I had an outstanding team. I was invited to a call where the team wanted to understand my goals, and from there helped me fine tune which products to list. They expertly guided me through the process to be GTIN exempt, and what was needed for that to go through. Once that was done, we regrouped and my products were loaded. I'm working with the team now on building out my Amazon store front and am upgrading product descriptions, photos, and more to make my store stand out from others. Every person with whom I have worked has been professional, very nice to speak with, knowledgeable, and worked to guide me through the steps very quickly and also very clearly. I highly recommend CedCommerce as a trusted partner for sellers who want to list on Amazon.

Great app and extremely knowledgeable and quick product support. The team in very responsive - they reached out to me to help setup and answer question once I enrolled to help me setting up and have helped resolved issues/answer questions quickly ongoing. Very helpful to move from Shopify to Amazon! Vishal has been great.

Top notch support. The app is pretty technical and requires some patience to learn, but the support team is extremely responsive and almost always available on the live chat. Without the support team it is hard to manage. With the support team it is a 5 star app

With the new application change, there was much better customer service. Onboarding was seamless, and the team was helpful in clearing up all doubts. Connector is properly communicating.

Great solution for linking seller's shopify accounts to their Amazon Seller Central account. Specifically image, inventory and pricing updates. While the linking process is not always intuitive, the cedcommerce support team is really helpful and even got on a call to walk me through the steps to solve my issue.

Working with the team was INCREDIBLE!! Very detailed oriented when it came to helping build out our Amazon product listing and product pages! The design team helped to capture our artistic intent when it came to branding as well!

The platform is sometimes a bit complicated, but Customer Care responds immediately and resolves any issues or doubts.

all is in english tout est en anglais , trop compliquer a comprendre rien n est claire, aucun support chat toujours par email , nous commercant nous na vons pas le temps !

I have been using the CedCommerce app to manage my multi-channel sales, and it has been an absolute game-changer for my business. The app itself is powerful, reliable, and feature-rich, seamlessly syncing inventory, orders, and product information across all my sales channels. It has saved me countless hours of manual work and eliminated the risk of overselling. However, what truly sets CedCommerce apart is their world-class customer support. I recently had a complex issue that I just couldn't resolve on my own. I was connected with Raju, and I cannot speak highly enough of his assistance. He was incredibly patient, knowledgeable, and genuinely dedicated to solving my problem. Raju took the time to understand my unique setup, explained everything clearly, and followed up diligently until the issue was completely resolved. He is a true asset to your team. A huge thank you also to the entire support team at CedCommerce. Every interaction I've had has been professional, prompt, and effective. It's rare to find a company where the product and the people are both top-tier. If you are looking for a robust integration solution backed by a support team that actually cares, look no further. CedCommerce is worth every penny.

We had a great experience. They were helpful and understood everything we are trying to accomplish. We look forward to this for our business.

The dev team will do the bare minimum to support you. I opted for their set up service which was an additional fee with the expectation that they would set up my shopify store and migrate to amazon to get it up and live. It's been 2 months now and they still have not managed to get our products on amazon ready to purchase. Our products are on Amazon but there is no ability to purchase the items/add to cart. When questioned, Nupur informed me that "Amazon has to approve the products". Furthermore, there seems to be minimal effort on their end to help us get our store running. There seems to be an upsell for every step. All in all, the team is not supportive helping their clients go live on amazon. Seems counter intuitive as their pricing plan is based on orders through amazon but at this point there seems to be no initiative nor assistance from their team to get our products up to speed.