I received very good and fast support when I was having issues getting the Shopify to load the NON-Amazon items. With in one hour I got an email and a phone call was et up and they walked me through the process. Very happy with the help I got.

I've been a customer of CedCommerce for the past three months. I initially reached out to ask for help to load my products onto Amazon's Seller Central, because that process is incredibly difficult for someone new to the process. From the beginning, I had an outstanding team. I was invited to a call where the team wanted to understand my goals, and from there helped me fine tune which products to list. They expertly guided me through the process to be GTIN exempt, and what was needed for that to go through. Once that was done, we regrouped and my products were loaded. I'm working with the team now on building out my Amazon store front and am upgrading product descriptions, photos, and more to make my store stand out from others. Every person with whom I have worked has been professional, very nice to speak with, knowledgeable, and worked to guide me through the steps very quickly and also very clearly. I highly recommend CedCommerce as a trusted partner for sellers who want to list on Amazon.

Great app and extremely knowledgeable and quick product support. The team in very responsive - they reached out to me to help setup and answer question once I enrolled to help me setting up and have helped resolved issues/answer questions quickly ongoing. Very helpful to move from Shopify to Amazon! Vishal has been great.

Top notch support. The app is pretty technical and requires some patience to learn, but the support team is extremely responsive and almost always available on the live chat. Without the support team it is hard to manage. With the support team it is a 5 star app

With the new application change, there was much better customer service. Onboarding was seamless, and the team was helpful in clearing up all doubts. Connector is properly communicating.

Great solution for linking seller's shopify accounts to their Amazon Seller Central account. Specifically image, inventory and pricing updates. While the linking process is not always intuitive, the cedcommerce support team is really helpful and even got on a call to walk me through the steps to solve my issue.

Working with the team was INCREDIBLE!! Very detailed oriented when it came to helping build out our Amazon product listing and product pages! The design team helped to capture our artistic intent when it came to branding as well!

The platform is sometimes a bit complicated, but Customer Care responds immediately and resolves any issues or doubts.

all is in english tout est en anglais , trop compliquer a comprendre rien n est claire, aucun support chat toujours par email , nous commercant nous na vons pas le temps !

I have been using the CedCommerce app to manage my multi-channel sales, and it has been an absolute game-changer for my business. The app itself is powerful, reliable, and feature-rich, seamlessly syncing inventory, orders, and product information across all my sales channels. It has saved me countless hours of manual work and eliminated the risk of overselling. However, what truly sets CedCommerce apart is their world-class customer support. I recently had a complex issue that I just couldn't resolve on my own. I was connected with Raju, and I cannot speak highly enough of his assistance. He was incredibly patient, knowledgeable, and genuinely dedicated to solving my problem. Raju took the time to understand my unique setup, explained everything clearly, and followed up diligently until the issue was completely resolved. He is a true asset to your team. A huge thank you also to the entire support team at CedCommerce. Every interaction I've had has been professional, prompt, and effective. It's rare to find a company where the product and the people are both top-tier. If you are looking for a robust integration solution backed by a support team that actually cares, look no further. CedCommerce is worth every penny.

We had a great experience. They were helpful and understood everything we are trying to accomplish. We look forward to this for our business.

The dev team will do the bare minimum to support you. I opted for their set up service which was an additional fee with the expectation that they would set up my shopify store and migrate to amazon to get it up and live. It's been 2 months now and they still have not managed to get our products on amazon ready to purchase. Our products are on Amazon but there is no ability to purchase the items/add to cart. When questioned, Nupur informed me that "Amazon has to approve the products". Furthermore, there seems to be minimal effort on their end to help us get our store running. There seems to be an upsell for every step. All in all, the team is not supportive helping their clients go live on amazon. Seems counter intuitive as their pricing plan is based on orders through amazon but at this point there seems to be no initiative nor assistance from their team to get our products up to speed.

EDIT: They asked to get on a call and pointed me to the product linking feature which is very helpful. All I was wanting to do was have Amazon orders show up in Shopify and this helped me do that. I do wish the Shopify to Amazon upload worked better but this is an okay work around. I'm not sure how it works for so many people honestly. I wish I was one of those people. It's actually the worst app I've used. Syncs nothing to Amazon except the product title. Customer support is extremely slow and unhelpful. Constantly spits out errors even though I've filled out all of the details correctly. They say syncing could take up to 48 hours but it actually just never works even after 2 weeks. Terrible app, don't waste your time.

Working with CedCommerce has been an excellent experience. Their team is highly professional, responsive, and knowledgeable. They guided me through every step of the process, implemented solutions quickly, and ensured everything worked smoothly. I especially appreciate their clear communication and willingness to go the extra mile to meet my requirements. I can fully recommend CedCommerce to anyone looking for reliable e-commerce solutions and top-notch customer support

Very helpful assistance. We have some trouble with Shopify to connect to our amazon store, and the assitance was very helpful. Also they teach some steps to how use the app. Great

Great app and great customer service, just like always. I have used their services before as well while I was setting up my website for the first time . I must admit that, I am technically challenged when it comes to navigating the multi step instruction/processes. But their team never made me feel that way. Extremely accommodating in nature.

I was having some difficulty understanding how to list my product on Amazon. When I reached out to customer service they were super responsive, helpful and a pleasure to deal with. They were super generous in helping me list my product and were there for everything I needed. Would highly recommend using this program.

The CED Commerce Amazon Channel app is amazing, very efficient and easy to use. Whenever I faced an issue, the support team was always there—responsive, patient, and professional. Every problem was solved quickly thanks to their help. Excellent service, keep it up.

Easy setup, intuitive interface, and impeccable customer service if you ever need help. The app makes syncing with Amazon seamless, saves me tons of time managing orders and inventory, and the support team is always quick and knowledgeable. Highly recommend it to anyone thinking of expanding their business onto Amazon.

Thank you CedCommerce. They have seamlessly synced my Amazon selling channel with Shopify and everything is working smoothly. I had a video chat with a very helpful team and within hours I was all set up. I had a few inventory items that did not sync through at first but as soon as I emailed it was sorted immediately, even late at the weekend. CedCommerce were recommended to me by another local business and I would highly recommend CedCommerce too, particularly as they have a very helpful customer service team. A particular shoutout to Divyam who was there to guide me through the set up and has helped me more recently. I feel that they have a real interest in my brand and wanting our business to succeed.