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Customer reviews: CedCommerce Amazon Channel

Develop by CedCommerce

Reviews (1,459)

Overall rating
4.8

What Merchants Think

The overall feedback from merchants using the "CedCommerce Amazon Channel" app is largely positive, with many users appreciating the effectiveness of the app for integrating Shopify with Amazon. Merchants highly value the exceptional customer support provided by the CedCommerce team, often highlighting the team's professionalism, responsiveness, and helpfulness. Although some users encountered technical issues, the customer service team frequently receives praise for their problem-solving abilities and readiness to help.

Key Strengths

  • Outstanding customer support with responsive and knowledgeable staff.
  • Seamless integration between Shopify and Amazon, facilitating real-time inventory synchronization and product uploads.
  • Ease of use with intuitive interface for managing product listings and syncing orders.
  • Effective bulk upload feature which saves time and effort for merchants.
  • Personalized assistance with setup and troubleshooting through direct communication channels like chat and video calls.

Common Concerns

  • Occasional technical issues and synchronization errors between Shopify and Amazon.
  • Encountered complexities with Amazon's requirements, requiring frequent support intervention.
  • Some users had disappointing experiences with the service, questioning the reliability of the support.
  • Additional charges for features and unresolved issues despite payment, as reported by a few users.

Final Thoughts

CedCommerce Amazon Channel is generally well-received for its robust integration capabilities and exceptional customer support, making it a valuable tool for merchants aiming to streamline their Shopify to Amazon operations. While there are some areas of concern, particularly regarding technical issues and additional charges, the app's benefits and the support team's dedication to resolving problems contribute to its positive reputation and usefulness for many merchants.

SOCIETY POETS

Aug 17, 2024  on Shopify

The Cedcommerce team has incredible assistance! Extremely helpful with helping and navigating all use! Thank you so much Template feature of the application helps upload the products on the Amazon website in bulk

TIFFANY K. HAIR

Aug 17, 2024  on Shopify

I really appreciate the assistance. He took the time to explain me every step like a professor. Awesome!!!

Love Salve

Aug 16, 2024  on Shopify

CedCommerce Team was able to help me list items on Amazon that have been very hard to do for months. They are fantastic with support and help. The support person was patient and thorough in helping us get everything we needed. AWESOME!!!!

House Of Fandom

Aug 16, 2024  on Shopify

The app is really helpful, I was able to set up my account because of the tech support I consistently get, the type of customer support we get is tremendously fast and available 24/7.

Morrison Shoes

Aug 15, 2024  on Shopify

Una aplicación sencilla y muy potente para mantener sincronizados mis productos en Amazon. puedo crear reglas, cambiar precios, stock para cualquier variante. Muy contento con el servicio de atención al cliente, en esta ocasión con Ankit Singh

allblack-life

Aug 15, 2024  on Shopify

schlecht, einfach nur schlecht. Unübersichtlich, verbuggt und schon bei der Verbindung des AMZ Acc stürzt die Anwendung immer wieder ab. Kann ich nicht empfehlen.

Inspire Me Positive

Aug 14, 2024  on Shopify

Very Professional and extremely helpful in getting my to understand uploading products to Amazon and all the necessary steps required. Thank you for your help.

Rustic Deco Incorporated

Aug 14, 2024  on Shopify

Excellent service. I was very frustrated with getting products listed and dealing with constant errors. The team helped clarify confusion. I am now better prepared to list our products via template creation.

TrendPlay

Aug 13, 2024  on Shopify

he is helped me to slove my problem and i help me to upload my product on amazon.the Template that he create help me to upload my other product in bulk.

Larroude

Aug 13, 2024  on Shopify

CedCommerce has been really attentive and supportive. The support team is helpful and quick. the interface is intuitive and easy to use.

The Must Have Goods

Aug 12, 2024  on Shopify

I would recommend this channel, especially the team who work effortlessly to ensure you are up and running. The precise and willingness to help every step of the way. The service is exceptional.

Abby Lee Dance Company

Aug 11, 2024  on Shopify

I had the most helpful guy ever. His name was Mannu Singh & he is the only person who could help me with an error that I have been having for over a month. WOW Awesome service!

Dynamic Shooting Austria

Aug 11, 2024  on Shopify

Schnelle und unkomplizierte Hilfe! Mir wurde bei einem Problem (Produktupload) sofort via Google Meet geholfen! 1a Kundenservice!

Dharma stones

Aug 11, 2024  on Shopify

I would like to warmly thank Nupur from the support team for her exceptional assistance. Not only did she take the time to explain everything to me in detail, but her responsiveness and professionalism truly impressed me. It's rare to find such an effective and dedicated customer service. Thank you for your invaluable help

Stitch and Stones

Aug 10, 2024  on Shopify

I recently had the pleasure of engaging with CedCommerce’s support team, and I’m thrilled to share how exceptional the experience was. From start to finish, CedCommerce demonstrated what truly excellent customer service looks like. Prompt and Professional My query was addressed almost immediately after I initiated the chat. The representative was not only prompt but also thoroughly professional. They greeted me warmly and made sure to understand my needs right from the start. It was clear that they were well-trained and knowledgeable about CedCommerce’s products and services.

CuteMeows

Aug 10, 2024  on Shopify

شكراً جزيلاً على مساعدتكم القيمة! قدمتم لي دعماً رائعاً، وعقدتم معي اجتماعاً لشرح كل التفاصيل بوضوح. خدمتكم كانت ممتازة، وأستحقون 5 نجوم عن جدارة.

Healthy HQ

Aug 09, 2024  on Shopify

CedCommerce support were very helpful in getting my products linked from shopify to my Amazon store. Very impressed with the app and how it functions. Looking forward to getting all my products uploaded!

Forged In Filament

Aug 08, 2024  on Shopify

App was a little confusing at first, but I contacted support and they walked me through my problem step by step!

Noon & Dayzy

Aug 08, 2024  on Shopify

Amazing support! Waited to go through the whole process so I can learn. 5 Stars! Taught me so many helpful things - what a great team! The template feature is such a great value for saving time and bulk product uploads easy & accurate!

PR Taino Shirts

Aug 06, 2024  on Shopify

My experience was really good as it was a proactive outreach from CedCommerce Team reached out and was spot on with the help that I was looking for. They not only help me set up the template but guided me thru the process. Very impressed. Thanks, CedCommerce Support team.

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