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Customer reviews: CedCommerce Amazon Channel

Develop by CedCommerce

The Shopify Amazon by CedCommerce app helps merchants sync their Shopify store with Amazon for streamlined selling. This review covers its features, benefits, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (959)

Overall rating
4.7

What Merchants Think

The overall feedback from merchants using the "CedCommerce Amazon Channel" app is largely positive, with many users appreciating the effectiveness of the app for integrating Shopify with Amazon. Merchants highly value the exceptional customer support provided by the CedCommerce team, often highlighting the team's professionalism, responsiveness, and helpfulness. Although some users encountered technical issues, the customer service team frequently receives praise for their problem-solving abilities and readiness to help.

Key Strengths

  • Outstanding customer support with responsive and knowledgeable staff.
  • Seamless integration between Shopify and Amazon, facilitating real-time inventory synchronization and product uploads.
  • Ease of use with intuitive interface for managing product listings and syncing orders.
  • Effective bulk upload feature which saves time and effort for merchants.
  • Personalized assistance with setup and troubleshooting through direct communication channels like chat and video calls.

Common Concerns

  • Occasional technical issues and synchronization errors between Shopify and Amazon.
  • Encountered complexities with Amazon's requirements, requiring frequent support intervention.
  • Some users had disappointing experiences with the service, questioning the reliability of the support.
  • Additional charges for features and unresolved issues despite payment, as reported by a few users.

Final Thoughts

CedCommerce Amazon Channel is generally well-received for its robust integration capabilities and exceptional customer support, making it a valuable tool for merchants aiming to streamline their Shopify to Amazon operations. While there are some areas of concern, particularly regarding technical issues and additional charges, the app's benefits and the support team's dedication to resolving problems contribute to its positive reputation and usefulness for many merchants.

Paintings, Prints, Homeware & Art Gifts From Scotland By Scottish Artist Kevin Hunter

Aug 21, 2024  on Shopify

If you are serious about selling on Amazon but find it as complicated as I did then this is the app to use. It makes it so much easier and the support (definitely needed for me) is just the best. Many thanks to Nupur.

THE GRAY CRAB

Aug 20, 2024  on Shopify

Mannu Singh demonstrated an impressive depth of knowledge and quickly understood the issue I was facing. Their clear and concise communication made the entire process smooth and stress-free. What truly stood out was their proactive approach in not only resolving the problem but also in ensuring I understood each step they took.

Party Expert

Aug 20, 2024  on Shopify

We've learned from our experience that the switch from CedCommerce to the Shopify Marketplace app wasn't worth it. A year later, we're back with CedCommerce, and we couldn't be happier. Managing our large catalog on the Shopify Marketplace app was a constant struggle due to its glitches. CedCommerce, on the other hand, has significantly improved their app, making it much easier to grow our Amazon sales. The integration is seamless, and the support is top-notch. Sometimes, the best choice isn't Shopify's own app, and we're glad we made the move back to CedCommerce.

BOARDSOX® Australia

Aug 20, 2024  on Shopify

great assistance with amazon. appreciate it. thank you. The app helped upload the products to amazon. would recommend to others listing products on amazon.

LittleAwesomeThings

Aug 19, 2024  on Shopify

I can't create a New Template. After I set up everything, it still tells me that something is wrong

Aftiss usa

Aug 18, 2024  on Shopify

I had an exceptional experience with this service! The support agent who assisted me was outstanding—knowledgeable, patient, and incredibly helpful. They went above and beyond to resolve my issue swiftly and efficiently. Their professionalism and dedication made a huge difference, turning a potentially frustrating situation into a smooth and satisfying experience. I truly appreciate their support and would highly recommend this service to anyone in need of reliable assistance!

Impeccable Gifts

Aug 18, 2024  on Shopify

CedCommerce Team was very helpful in my time of need. I will recommend to other in my ecom group. THANKS!!

SOCIETY POETS

Aug 17, 2024  on Shopify

The Cedcommerce team has incredible assistance! Extremely helpful with helping and navigating all use! Thank you so much Template feature of the application helps upload the products on the Amazon website in bulk

TIFFANY K. HAIR

Aug 17, 2024  on Shopify

I really appreciate the assistance. He took the time to explain me every step like a professor. Awesome!!!

Love Salve

Aug 16, 2024  on Shopify

CedCommerce Team was able to help me list items on Amazon that have been very hard to do for months. They are fantastic with support and help. The support person was patient and thorough in helping us get everything we needed. AWESOME!!!!

House Of Fandom

Aug 16, 2024  on Shopify

The app is really helpful, I was able to set up my account because of the tech support I consistently get, the type of customer support we get is tremendously fast and available 24/7.

Morrison Shoes

Aug 15, 2024  on Shopify

Una aplicación sencilla y muy potente para mantener sincronizados mis productos en Amazon. puedo crear reglas, cambiar precios, stock para cualquier variante. Muy contento con el servicio de atención al cliente, en esta ocasión con Ankit Singh

allblack-life

Aug 15, 2024  on Shopify

schlecht, einfach nur schlecht. Unübersichtlich, verbuggt und schon bei der Verbindung des AMZ Acc stürzt die Anwendung immer wieder ab. Kann ich nicht empfehlen.

Inspire Me Positive

Aug 14, 2024  on Shopify

Very Professional and extremely helpful in getting my to understand uploading products to Amazon and all the necessary steps required. Thank you for your help.

Rustic Deco Incorporated

Aug 14, 2024  on Shopify

Excellent service. I was very frustrated with getting products listed and dealing with constant errors. The team helped clarify confusion. I am now better prepared to list our products via template creation.

TrendPlay

Aug 13, 2024  on Shopify

he is helped me to slove my problem and i help me to upload my product on amazon.the Template that he create help me to upload my other product in bulk.

Larroude

Aug 13, 2024  on Shopify

CedCommerce has been really attentive and supportive. The support team is helpful and quick. the interface is intuitive and easy to use.

The Must Have Goods

Aug 12, 2024  on Shopify

I would recommend this channel, especially the team who work effortlessly to ensure you are up and running. The precise and willingness to help every step of the way. The service is exceptional.

Abby Lee Dance Company

Aug 11, 2024  on Shopify

I had the most helpful guy ever. His name was Mannu Singh & he is the only person who could help me with an error that I have been having for over a month. WOW Awesome service!

Dynamic Shooting Austria

Aug 11, 2024  on Shopify

Schnelle und unkomplizierte Hilfe! Mir wurde bei einem Problem (Produktupload) sofort via Google Meet geholfen! 1a Kundenservice!

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