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Customer reviews: Ali Reviews: AI Product Review

Develop by FireApps

Ali Reviews helps Shopify merchants collect and showcase customer reviews to build trust and increase sales. This review covers its key features, pricing, and real user feedback to help you decide if it's the right fit for your store.

Reviews (1,445)

Overall rating
4.8

What Merchants Think

Merchants generally have a positive view of the "Kudosi: Ali Reviews Importer" app. Many have found it user-friendly and essential for boosting store credibility through seamless importation and management of product reviews. The app’s integration capabilities and customization options are particularly appreciated for enhancing store branding. Additionally, the exemplary customer support provided by staff, often highlighting specific team members such as Rachel, Dawn, and Comei, receives frequent praise.

Key Strengths

  • Friendly and responsive customer support with specific mentions of agents like Rachel, Dawn, Comei, and Saiki.
  • Seamless importing of reviews from platforms like AliExpress.
  • Customization options that align well with various store designs and branding.
  • Features like review carousels and automated email solicitations contributing to increased conversion rates.
  • Ease of use for beginners, with budget-friendly pricing options.

Common Concerns

  • Issues with reviews containing incorrect images or videos for specific products.
  • Some merchants reported confusion during initial setup.
  • Challenges with specific tasks like importing reviews from certain platforms such as Amazon.
  • Complaints about non-intuitive navigation and a need for better self-explanatory resources within the app.

Final Thoughts

Overall, "Kudosi: Ali Reviews Importer" is well-regarded for its functionality and the immense value it offers Shopify merchants looking to build social proof and trust. The standout feature remains its exceptional customer service that effectively supports users to navigate any issues. While there are some areas for improvement, particularly in the accuracy of review media and ease of initial setup, the app's benefits clearly surpass its drawbacks for many users.

TulipGlobe

Oct 23, 2024  on Shopify

Hey, when I installed the app, A lady from support "Rachael" wrote to me and suggested changes i could make to my store, overall app is very user friendly. Recommend 10/10 :D

Golden Bee Health

Oct 23, 2024  on Shopify

Really liking it so far. Customer support is great. Anything i've been stuck on, i've been able to get help from immediately. A support agent named Rachel was particularly helpful. Thanks!

HerGlow

Oct 23, 2024  on Shopify

Harry was very helpful in their support team. They even gave me tips on how to brand my store better for the apps. Truly great team and product!

My Store

Oct 23, 2024  on Shopify

Alireviews has been the best for my store , and the customer support is amazing , great support from Dawn

Magnaft

Oct 18, 2024  on Shopify

Dawn ! helped me clear my CSV file really good ! Verry good customer support like truly I never write reviews

SecretBombe

Oct 16, 2024  on Shopify

faux plan gratuit et vous impose de prendre un forfait preuve à l'appui, modifier les avis en affichant qu'on les télécharge via leur application franchement très déçu , j'ai fais des capture d'écran d'hier des avis que j'avais et ce jour , à éviter franchement une perte de temps honnêtement Faux Plan free

Smartify Space

Oct 16, 2024  on Shopify

I recommend for sure, so easy to import reviews even on free plan, really good customer service Dahlia in particular was very helpful and sorted out any issues I had :) Very happy

NEW NEUS

Oct 15, 2024  on Shopify

Me ayudaron por bastante tiempo a resolver el problema que tenía al importar con las reseñas hasta que por fin pudimos solucionar. Muy buena atención, muchas gracias a Saiki que me atendió super bien.

Bootszeug

Oct 08, 2024  on Shopify

Dawn is a very helpful support. He imported all my reviews by himself, during my technical error. Thank you very much!

Cool Gear Trendz

Oct 05, 2024  on Shopify

Luca was a great support today and helped with my concerns regarding the installation of my Kudosi Reviews app and importing Reviews from Ali. Luca was reassuring and patiently answered my questions. I am very relieved after his helpful support. Greatly appreciated:) Kind Regards, Di

THE PERFECT SKIN

Oct 04, 2024  on Shopify

It's the best application of all the review applications I've experienced, thanks a lot to Comei who helped me a lot, I'm 100% satisfied,

nuitic

Oct 04, 2024  on Shopify

Dawn helped me solve problems with Dawn theme & ali reviews hehe :) thank you. helpful team, app is looking great as well

kittyvibes.store - KittyVibes

Oct 04, 2024  on Shopify

Enormément de fonctionnalité et un SAV très réactif et a l'écoute, j'ai eu Harry comme assistant et il a directement résolu le problème. Merci

MillerKyleStudios

Oct 03, 2024  on Shopify

I had to contact customer support, and Dawn was wonderful and fixed my issue for me. What great customer support! Thanks so much!

Snap Sack

Oct 01, 2024  on Shopify

I had Rachel to assist me and she was super fast in her support duties i am gonna stick with this app because the support team is very responsive and helpfull.

Royale

Oct 01, 2024  on Shopify

I just wanted to take a moment to express my appreciation for the outstanding customer service I received from Rachel! she is incredibly helpful, patient, and attentive to my needs. He went above and beyond to ensure all my questions were answered and that I left completely satisfied. It's rare to find such dedication, and I truly felt like a valued customer. Keep up the fantastic work!"

Jointcorp

Sep 29, 2024  on Shopify

Fantastic app and support team! Super helpful, especially Dawn, who can solve your problem in just seconds.

Carro No Shopping

Sep 24, 2024  on Shopify

Dawn helped me so much solving a big problem, I couldn't import reviews and now I can finally. Thank you Dawn!

Lunar Bliss

Sep 23, 2024  on Shopify

Very nice help, quick assistance, especially from rachel she helped me out quickly and was very kind

Mon Chat Joyeux

Sep 20, 2024  on Shopify

Merci pour ton aide Dawn! Ca faisait 1h que j'essayais seul..sans succès! Tres bon support client, avec chat en ligne et problème réglé en 5mn ! Trop bien !

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