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Customer reviews: Ali Reviews: Kudosi Reviews

Develop by FireApps

Reviews (14,837)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive view of the "Kudosi: Ali Reviews Importer" app. Many have found it user-friendly and essential for boosting store credibility through seamless importation and management of product reviews. The app’s integration capabilities and customization options are particularly appreciated for enhancing store branding. Additionally, the exemplary customer support provided by staff, often highlighting specific team members such as Rachel, Dawn, and Comei, receives frequent praise.

Key Strengths

  • Friendly and responsive customer support with specific mentions of agents like Rachel, Dawn, Comei, and Saiki.
  • Seamless importing of reviews from platforms like AliExpress.
  • Customization options that align well with various store designs and branding.
  • Features like review carousels and automated email solicitations contributing to increased conversion rates.
  • Ease of use for beginners, with budget-friendly pricing options.

Common Concerns

  • Issues with reviews containing incorrect images or videos for specific products.
  • Some merchants reported confusion during initial setup.
  • Challenges with specific tasks like importing reviews from certain platforms such as Amazon.
  • Complaints about non-intuitive navigation and a need for better self-explanatory resources within the app.

Final Thoughts

Overall, "Kudosi: Ali Reviews Importer" is well-regarded for its functionality and the immense value it offers Shopify merchants looking to build social proof and trust. The standout feature remains its exceptional customer service that effectively supports users to navigate any issues. While there are some areas for improvement, particularly in the accuracy of review media and ease of initial setup, the app's benefits clearly surpass its drawbacks for many users.

Shopdreus

Sep 14, 2024  on Shopify

Comei is amazing, Had an issue with the embedding process and she helped find a solution before I even explained my situation

Souqea

Sep 14, 2024  on Shopify

Nice to talk with Dawn and he is really healpful and sort all my queries in one time. Appreciate your support.

The Beauty Lab

Sep 13, 2024  on Shopify

I had many problems with the app. I had plenty of questions to be answered and I found Rachel on a supporting chat. She solved all my problems in few minutes. I highly recommend her to anyone!

smartchoices

Sep 11, 2024  on Shopify

Kudosi reviews has helped me a lot especially the assistent Comei she has helped me a lot..she explained in detailed what each button was for and what to expect after agreed very good experience..i would recommend alie reviews- Comei

Electronics Guru

Sep 10, 2024  on Shopify

I just got helped by Rachel, a very nice person who solved my problem in just a few minute! Highly recommend. Cheers guys!

So store

Sep 08, 2024  on Shopify

Great store, excellent services and amazing performance. I will continue to deal with this store forever, few prices and suitable for all categories. I recommend buying from it. It is one of the most wonderful popular products and deserves everything beautiful.

Lipotek

Sep 08, 2024  on Shopify

I had a display issue with the reviews, and thanks to Harry, I solved the problem in 5 seconds. Exceptional support!

Daily Grind

Sep 08, 2024  on Shopify

The app is pretty welcoming, had a lil chat with an assistant named Comei, and they really wanted to help which is one thing we always need

Dr Tarek

Sep 05, 2024  on Shopify

mr harry from support team helped me a lot,he was patient with me and with my problems.Finally he solved all my concerns.really appreciate him

BareMotion Barefoot

Sep 04, 2024  on Shopify

no se puede modificar ni pais de la reseña ni fecha, ni transcribir por mala traduccion y encima vale 20$ al mes, un barbaridad

Hello Watch

Sep 01, 2024  on Shopify

Comel was simply amazing. I had a complicated issue in my store and Comel fixed it in a matter for minutes. She heard all my concerns and fixed it on the the spot. I'll gladly keep using this product because I know how good the customer support is. Thank you Comel!

Lula handmade

Aug 26, 2024  on Shopify

Thank you for easy, simple assistance installing the review block. Rachel's service was efficient, professional and friendly.

KNT - Engagement Rings, Wedding Bands & Fine Jewelry

Aug 26, 2024  on Shopify

Kudosi (Ali Reviews) has been an outstanding addition to our store! The app is incredibly user-friendly and makes displaying customer reviews a breeze. The interface is intuitive, making it easy to customize the appearance to fit our brand. What truly sets this app apart is the exceptional support team. They are extremely responsive and always ready to assist with any request, no matter how specific. Their dedication to customer satisfaction is top-notch. I highly recommend this app to anyone looking to enhance their store with reliable and attractive review displays

detecteur-de-mouvement

Aug 25, 2024  on Shopify

exelente appli le support cliens repond en quelques seconde a pein et et tres a l'ecoute je recommade a 100%

Mera

Aug 24, 2024  on Shopify

The name boy: Dawn He was very friendly and helpful with all my questions, quick and had a lot of patience. Thank you very much Dawn

Charvo

Aug 23, 2024  on Shopify

Really great app! Very simple to use, intuitive, easy. Make us the hard work because it finds the products and also the best reviews that make conversions. The support is really great also, 24/7 and I'd like to give my special thanks to Comei that solved the problem in my store theme editing the code! I really recommend!

KIMO

Aug 21, 2024  on Shopify

For me, a newbie who just opened the store, this was such a friendly and useful app! Talking about what I'm missing and helping to make my store stand out. I want to express my infinite gratitude and love to Comei, who is always considerate of me and gives me a strong feeling! I think I can have a good day thanks to you. Obviously, it's a great app I want to keep using while running my store. I hope to continue this app

auslifetoday

Aug 21, 2024  on Shopify

I want to extend a huge thank you to Comei for her incredible help and support. She went above and beyond to assist me, and her assistance made a huge difference. Comei’s helpfulness and dedication are truly appreciated. Thank you, Comei, for all your hard work and for being such a valuable resource!"

Infinity Case

Aug 16, 2024  on Shopify

I needed help in finding out how to delete review and Rachel helped me with this within seconds so glad.

TaoCurrent

Aug 15, 2024  on Shopify

Harry is a very enthusiastic customer service! He helped me solve a big problem. I suggest the boss give him a promotion and a raise. With such a good employee, the company will surely become bigger and stronger and create greater glory.

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