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Customer reviews: Ali Reviews: AI Product Review

Develop by FireApps

Ali Reviews helps Shopify merchants collect and showcase customer reviews to build trust and increase sales. This review covers its key features, pricing, and real user feedback to help you decide if it's the right fit for your store.

Reviews (1,755)

Overall rating
4.8

What Merchants Think

Merchants generally have a positive view of the "Kudosi: Ali Reviews Importer" app. Many have found it user-friendly and essential for boosting store credibility through seamless importation and management of product reviews. The app’s integration capabilities and customization options are particularly appreciated for enhancing store branding. Additionally, the exemplary customer support provided by staff, often highlighting specific team members such as Rachel, Dawn, and Comei, receives frequent praise.

Key Strengths

  • Friendly and responsive customer support with specific mentions of agents like Rachel, Dawn, Comei, and Saiki.
  • Seamless importing of reviews from platforms like AliExpress.
  • Customization options that align well with various store designs and branding.
  • Features like review carousels and automated email solicitations contributing to increased conversion rates.
  • Ease of use for beginners, with budget-friendly pricing options.

Common Concerns

  • Issues with reviews containing incorrect images or videos for specific products.
  • Some merchants reported confusion during initial setup.
  • Challenges with specific tasks like importing reviews from certain platforms such as Amazon.
  • Complaints about non-intuitive navigation and a need for better self-explanatory resources within the app.

Final Thoughts

Overall, "Kudosi: Ali Reviews Importer" is well-regarded for its functionality and the immense value it offers Shopify merchants looking to build social proof and trust. The standout feature remains its exceptional customer service that effectively supports users to navigate any issues. While there are some areas for improvement, particularly in the accuracy of review media and ease of initial setup, the app's benefits clearly surpass its drawbacks for many users.

Little Cutie Land

Nov 24, 2024  on Shopify

Love the app and the customer service, my experience with Harry was great, he was very helpful and assisted me with everything I needed.

WYOG

Nov 22, 2024  on Shopify

Comei provided exceptional support! Their quick responses and detailed explanations made everything so easy. Truly impressed!

Coffee Addiction

Nov 20, 2024  on Shopify

Ali was very freindly and helpfull. I recommend Kudosi Review App very strongly for startup businesses

Refined Care

Nov 19, 2024  on Shopify

I had an issue with the Kudosi app, but Harwin was incredibly helpful! He’s so kind, patient, and took the time to explain everything to resolve my problem. Excellent customer service, thank you so much, Harwin!

KlipGo

Nov 18, 2024  on Shopify

great experience while using this app. giving 5 stars here as their customer support is top for any sort of customization. thanks comei for being super friendly.

The Little Chic Wardrobe

Nov 18, 2024  on Shopify

I had a fantastic experience with Ali Reviews, especially thanks to Comei. She provided outstanding customer service, guiding me through every step and resolving my concerns efficiently. Her professionalism and kindness made the process seamless and enjoyable. Highly recommend this app, not just for its functionality but also for the incredible support team. Thank you, Comei!

JOLLY HOME STORE

Nov 17, 2024  on Shopify

Saiki is a capable and enthusiastic person. It was a pleasure to meet her online. She helped me solve a big problem. I'm so grateful to her.

The Shop

Nov 17, 2024  on Shopify

It's a great app with great customer support. Easy to integrate and import reviews. Highly recommended! Thanks to Comei for your support and recommendations to improve my collection page.

MemoryMate

Nov 16, 2024  on Shopify

Saiki helped me navigate how to set it up the best way possible. Great help and easy to use the app.

My Store

Nov 16, 2024  on Shopify

I had some questions along the way and spoke with Saiki on On line chat - she was amazing! Polite, friendly and very knowegable, super happy with this service :)

HAIR SAVER

Nov 16, 2024  on Shopify

This is a good app it helps getting reviews fast. And i must thank Comei for the fast and helpful customer support

FnLune

Nov 14, 2024  on Shopify

Comei is really great. Since my decorating templates don't support direct inline star ratings and number of reviews, she launched a request for assistance directly to my backend. I am a non-coder and she solved all my problems. Without her, I would have needed to fumble around for at least 24 hours and probably wouldn't have been able to solve the dilemma. She really solved my problem perfectly! I really appreciate her, she really made me feel the power of service. Love you in the end!

BREATHER

Nov 14, 2024  on Shopify

Dawn m'a beaucoup aidé et m'a montré qu'on peut traduire les avis en n'importe quelle langue, je recommande !

コーシュカショップス

Nov 13, 2024  on Shopify

The support was kind and extremely easy to understand. I’d like to continue using this service actively in the future.

CRISTEL USA

Nov 12, 2024  on Shopify

Andrea offered awesome customer support. would definitely recommend this app for all your review needs. Thanks again Andrea.

Plugted

Nov 06, 2024  on Shopify

Really a great experience. I had a problem (accounting with my theme) and I didn't even have time to contact them because they are already there to help you. Thank you for your help Dawn and Harwin, you were quick and efficient. The app is awesome. Congratulations to the FireApps team

Billy's Trends

Nov 06, 2024  on Shopify

Rachel - that girl from chat , very helpful , understanding , patient -- I have neved had this kind of support from any other places. she is actually credit for your good side Thanks again.

Mille et une idées

Nov 05, 2024  on Shopify

L'application en soit est très bien. Cependant j'aurai souhaiter pouvoir trouver toute seule toutes les informations? c'est la raison pour laquelle j'ai donné la note de 4 étoiles et pas 5. Toutefois, j'ai eu un bonne assistance de l'équipe. La personne a était très rapide dans ses réponses. Il me semble qu'elle maitrise son travail. merci à toi ComeI ++++++++++++++++++++++++++ Today is 06/11/2024. I was helped by two kind assistant. They are verry patient, professionnel and they know their job. thank verry much to Saiki and Comei. I'm happy because i find solution to my questions. Verry job.

TillBuy

Nov 05, 2024  on Shopify

The staff here are very patient and the products are excellent. I have sought questions and help from them several times, and they have always been very serious in helping me answer my questions. Today it was Rachel who helped me, she was very patient!! Really recommend!!!TRUE!!!

Neauvella

Nov 04, 2024  on Shopify

Had been having some problems with starting up with and figuring out the app works and reached out via chat. And the fast reply from Harry was really helpful. Kudos to the customer service here, i really like that.

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