Ali Reviews: Kudosi Reviews logo

Customer reviews: Ali Reviews: Kudosi Reviews

Develop by FireApps

Reviews (14,740)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive view of the "Kudosi: Ali Reviews Importer" app. Many have found it user-friendly and essential for boosting store credibility through seamless importation and management of product reviews. The app’s integration capabilities and customization options are particularly appreciated for enhancing store branding. Additionally, the exemplary customer support provided by staff, often highlighting specific team members such as Rachel, Dawn, and Comei, receives frequent praise.

Key Strengths

  • Friendly and responsive customer support with specific mentions of agents like Rachel, Dawn, Comei, and Saiki.
  • Seamless importing of reviews from platforms like AliExpress.
  • Customization options that align well with various store designs and branding.
  • Features like review carousels and automated email solicitations contributing to increased conversion rates.
  • Ease of use for beginners, with budget-friendly pricing options.

Common Concerns

  • Issues with reviews containing incorrect images or videos for specific products.
  • Some merchants reported confusion during initial setup.
  • Challenges with specific tasks like importing reviews from certain platforms such as Amazon.
  • Complaints about non-intuitive navigation and a need for better self-explanatory resources within the app.

Final Thoughts

Overall, "Kudosi: Ali Reviews Importer" is well-regarded for its functionality and the immense value it offers Shopify merchants looking to build social proof and trust. The standout feature remains its exceptional customer service that effectively supports users to navigate any issues. While there are some areas for improvement, particularly in the accuracy of review media and ease of initial setup, the app's benefits clearly surpass its drawbacks for many users.

Shopindiestyle

Nov 30, 2024  on Shopify

excelente atención de Dawn , es un gran profesional , me ayudo muy rápidamente y busco la manera mas profesional y clara para ayudarme, deberían haber profesionales como el en muchas empresas, gracias por todo , muy satisfecho

NoctAir

Nov 26, 2024  on Shopify

harwin did a very good job for helping me in all the request that i had. very good app and customer service

Ellectro Life

Nov 26, 2024  on Shopify

They have clean interface and high-quality customer support. Harwin helped me to solve my problem in no time. Recommend

Wee Luxury

Nov 26, 2024  on Shopify

Best Service ever! Had a problem fixing the review badge on my website and it took us 3 hours before we managed to get it done. Dawn went above and beyond to help centre review badge the theme. Highly recommend those guys.

Chez Nous, Chez Vous

Nov 26, 2024  on Shopify

Le support d'aide est hyper réactif, ça fait super plaisir !! Dawn a été d'une grande aide. Je recommance

Chien et chat

Nov 25, 2024  on Shopify

L’équipe de support a été rapide et efficace. Mon problème a été résolu sans complication. Merci pour votre aide !

Little Cutie Land

Nov 24, 2024  on Shopify

Love the app and the customer service, my experience with Harry was great, he was very helpful and assisted me with everything I needed.

WYOG

Nov 22, 2024  on Shopify

Comei provided exceptional support! Their quick responses and detailed explanations made everything so easy. Truly impressed!

Coffee Addiction

Nov 20, 2024  on Shopify

Ali was very freindly and helpfull. I recommend Kudosi Review App very strongly for startup businesses

Refined Care

Nov 19, 2024  on Shopify

I had an issue with the Kudosi app, but Harwin was incredibly helpful! He’s so kind, patient, and took the time to explain everything to resolve my problem. Excellent customer service, thank you so much, Harwin!

KlipGo

Nov 18, 2024  on Shopify

great experience while using this app. giving 5 stars here as their customer support is top for any sort of customization. thanks comei for being super friendly.

The Little Chic Wardrobe

Nov 18, 2024  on Shopify

I had a fantastic experience with Ali Reviews, especially thanks to Comei. She provided outstanding customer service, guiding me through every step and resolving my concerns efficiently. Her professionalism and kindness made the process seamless and enjoyable. Highly recommend this app, not just for its functionality but also for the incredible support team. Thank you, Comei!

JOLLY HOME STORE

Nov 17, 2024  on Shopify

Saiki is a capable and enthusiastic person. It was a pleasure to meet her online. She helped me solve a big problem. I'm so grateful to her.

The Shop

Nov 17, 2024  on Shopify

It's a great app with great customer support. Easy to integrate and import reviews. Highly recommended! Thanks to Comei for your support and recommendations to improve my collection page.

MemoryMate

Nov 16, 2024  on Shopify

Saiki helped me navigate how to set it up the best way possible. Great help and easy to use the app.

My Store

Nov 16, 2024  on Shopify

I had some questions along the way and spoke with Saiki on On line chat - she was amazing! Polite, friendly and very knowegable, super happy with this service :)

HAIR SAVER

Nov 16, 2024  on Shopify

This is a good app it helps getting reviews fast. And i must thank Comei for the fast and helpful customer support

FnLune

Nov 14, 2024  on Shopify

Comei is really great. Since my decorating templates don't support direct inline star ratings and number of reviews, she launched a request for assistance directly to my backend. I am a non-coder and she solved all my problems. Without her, I would have needed to fumble around for at least 24 hours and probably wouldn't have been able to solve the dilemma. She really solved my problem perfectly! I really appreciate her, she really made me feel the power of service. Love you in the end!

BREATHER

Nov 14, 2024  on Shopify

Dawn m'a beaucoup aidé et m'a montré qu'on peut traduire les avis en n'importe quelle langue, je recommande !

コーシュカショップス

Nov 13, 2024  on Shopify

The support was kind and extremely easy to understand. I’d like to continue using this service actively in the future.

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