Ali Reviews: Kudosi Reviews logo

Customer reviews: Ali Reviews: Kudosi Reviews

Develop by FireApps

Reviews (14,740)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive view of the "Kudosi: Ali Reviews Importer" app. Many have found it user-friendly and essential for boosting store credibility through seamless importation and management of product reviews. The app’s integration capabilities and customization options are particularly appreciated for enhancing store branding. Additionally, the exemplary customer support provided by staff, often highlighting specific team members such as Rachel, Dawn, and Comei, receives frequent praise.

Key Strengths

  • Friendly and responsive customer support with specific mentions of agents like Rachel, Dawn, Comei, and Saiki.
  • Seamless importing of reviews from platforms like AliExpress.
  • Customization options that align well with various store designs and branding.
  • Features like review carousels and automated email solicitations contributing to increased conversion rates.
  • Ease of use for beginners, with budget-friendly pricing options.

Common Concerns

  • Issues with reviews containing incorrect images or videos for specific products.
  • Some merchants reported confusion during initial setup.
  • Challenges with specific tasks like importing reviews from certain platforms such as Amazon.
  • Complaints about non-intuitive navigation and a need for better self-explanatory resources within the app.

Final Thoughts

Overall, "Kudosi: Ali Reviews Importer" is well-regarded for its functionality and the immense value it offers Shopify merchants looking to build social proof and trust. The standout feature remains its exceptional customer service that effectively supports users to navigate any issues. While there are some areas for improvement, particularly in the accuracy of review media and ease of initial setup, the app's benefits clearly surpass its drawbacks for many users.

CRISTEL USA

Nov 12, 2024  on Shopify

Andrea offered awesome customer support. would definitely recommend this app for all your review needs. Thanks again Andrea.

Plugted

Nov 06, 2024  on Shopify

Really a great experience. I had a problem (accounting with my theme) and I didn't even have time to contact them because they are already there to help you. Thank you for your help Dawn and Harwin, you were quick and efficient. The app is awesome. Congratulations to the FireApps team

Billy's Trends

Nov 06, 2024  on Shopify

Rachel - that girl from chat , very helpful , understanding , patient -- I have neved had this kind of support from any other places. she is actually credit for your good side Thanks again.

Mille et une idées

Nov 05, 2024  on Shopify

L'application en soit est très bien. Cependant j'aurai souhaiter pouvoir trouver toute seule toutes les informations? c'est la raison pour laquelle j'ai donné la note de 4 étoiles et pas 5. Toutefois, j'ai eu un bonne assistance de l'équipe. La personne a était très rapide dans ses réponses. Il me semble qu'elle maitrise son travail. merci à toi ComeI ++++++++++++++++++++++++++ Today is 06/11/2024. I was helped by two kind assistant. They are verry patient, professionnel and they know their job. thank verry much to Saiki and Comei. I'm happy because i find solution to my questions. Verry job.

TillBuy

Nov 05, 2024  on Shopify

The staff here are very patient and the products are excellent. I have sought questions and help from them several times, and they have always been very serious in helping me answer my questions. Today it was Rachel who helped me, she was very patient!! Really recommend!!!TRUE!!!

Neauvella

Nov 04, 2024  on Shopify

Had been having some problems with starting up with and figuring out the app works and reached out via chat. And the fast reply from Harry was really helpful. Kudos to the customer service here, i really like that.

Plugted

Nov 03, 2024  on Shopify

Really great experience. I had a problem (accounting with my theme) and didn't even have time to contact them as they are already there to help you. Thank you for your help Dawn you were quick and efficient. The app is awesome. Congratulations to the FireApps team

cozycornerstyle

Nov 02, 2024  on Shopify

Thanks a lot Saiki .. you are awesome.. she help me more than one hour until solve my problem .. thank you very much ❤️❤️❤️

WILKYs

Nov 01, 2024  on Shopify

I would recommend this app because of the excellent customer service. I had an issue importing all my reviews and I was so frustrated. I spoke with Dawn and he went above and beyond to find a solution. I cannot thank him enough for his help.

StrengthHer

Nov 01, 2024  on Shopify

Chatted for some help and Harry helped me with my request right away! Fixed all my issues very quickly. Amazing app and customer support.

Little Explorers

Oct 31, 2024  on Shopify

Harry from support team was very helpful . Understood the problem quickly, made the changes I requested . Literally fixed the issue in 5 mins

NAILSTYLE

Oct 30, 2024  on Shopify

great app they have very fast and helpful support. the girl who helped me very fast is called saiki and she is very professional.

Velorra

Oct 28, 2024  on Shopify

Very friendly and comprehensive assistance while using the instant chat. A special thanks to Rachel who helped me to solve my issue !

Mille et une idées

Oct 26, 2024  on Shopify

L'application en soit est très bien. Cependant j'aurai souhaiter pouvoir trouver toute seule toutes les informations? c'est la raison pour laquelle j'ai donné la note de 4 étoiles et pas 5. Toutefois, j'ai eu un bonne assistance de l'équipe. La personne a était très rapide dans ses réponses. Il me semble qu'elle maitrise son travail. merci à toi ComeI

https://e-commerceultrarapide.com

Oct 26, 2024  on Shopify

Oui j'ai u un problème avec le site, j'arrivais plus à importer d'avis Alliexpress et s'est Monsieur Dahlia il m'as tout résolu en quelque seconde. Enfin bref vraiment une très très bonne assistance.

UrbanOs

Oct 25, 2024  on Shopify

A person Name Dawn help me a lot to make dure my store is review are looking attractive to people and make sure i get the best result.

Strider Golf

Oct 25, 2024  on Shopify

Customer support was great and helped us resolved an issue with reviews not showing up on home page. highly recommend this app!

TulipGlobe

Oct 23, 2024  on Shopify

Hey, when I installed the app, A lady from support "Rachael" wrote to me and suggested changes i could make to my store, overall app is very user friendly. Recommend 10/10 :D

Golden Bee Health

Oct 23, 2024  on Shopify

Really liking it so far. Customer support is great. Anything i've been stuck on, i've been able to get help from immediately. A support agent named Rachel was particularly helpful. Thanks!

HerGlow

Oct 23, 2024  on Shopify

Harry was very helpful in their support team. They even gave me tips on how to brand my store better for the apps. Truly great team and product!

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