I would have to say that this service is a great idea. But as i was adding my reviews to my products on shopify I realized that all of the reviews that had pictures or videos were not the same product that i was selling.. So after assigning them i had to go back through all of them and take away every review with a photo or video. It was very aggravating... So because of that and the fact that i'm not making any sales i don't have the money to continue the subscription. I had to contact customer service to help me do this and I spoke with Rachel. She was so helpful and walked me through everything step by step as well as she informed me of being able to downgrade for now and then i can come back for the super plan whenever i have the money and the sales to do so. I want to say that she was polite and very informative she went well beyond for me and i appreciate it. Thanks Rachel

Victoria the support person was not helpful at all. she said "It is out of my responsibility, you should do it by yourself." instead of trying to help me out. I asked to speak with a different support person, Harwin. This person was very helpful and helped me solve the problem that I was experiencing. Harwin deserves 10 stars.

У меня случилась проблема с тем что я не мог поменять план своей подписки как не старался. я думал уже потратить эти гнусные 19$ чтобы забыть про это приложение, но в последний момент мне написала поддержка, а именно ""Victoria"". Она помогла мне разобраться в моей проблеме и я смог поменять план на бесплатный. Если бы не ""Victoria"" я бы сейчас поставил в отзыве 1 звезду, но благодаря ней ставлю 3. В принципе приложение работает со своими багами и лагами, но то что отмнить подписку настолько тяжело, перекрывает все хоршие качества этого приложения....