I uninstalled this app a week ago, yet I was still charged without my consent. There was no warning, no confirmation, no way to cancel the billing inside the app. Now I’m being told I need to chase the developer for a refund. This is unacceptable and feels like a scammy practice. Be very careful — even if you uninstall it on time, they will still take your money. I will be reporting this to Shopify and my payment provider. Definitely not trustworthy.

Not supporting eBay. They are targeting Areviews on Google, so please be careful not to install this app.

Awful app. It's constantly glitching, it stopped working for me for a while and their support was AWFUL. They basically scammed me. I paid for nothing. Use Loox or something else if you don't want issues.

Still being charged after I canceled an deleted app due To it did not work an i only had the free trail but someone who works for the company added me onto the 14 99 month one without my knowledge be aware!!

"Kudosi" (formerly AliReviews) is, without exaggeration, the worst app experience I’ve had on Shopify. Their support barely speaks English, routinely fails to acknowledge your actual requests, and seems to have no clue how to operate their own app. I’ve had to explain things multiple times only to receive irrelevant copy-pasted responses. When something breaks, which it will, expect hours of back-and-forth with a team that either doesn’t understand what went wrong or simply refuses to take responsibility. The UI is clunky and unintuitive. The app is plagued by frequent, pointless updates that break your existing settings and custom code without warning. I’ve had to manually redo CSS styling on four separate occasions because of these updates each time wasting hours doing trial and error while support either ghosted me or made things worse. They refuse to compensate for the time, stress, and energy their failures cause. Not once have they offered even a free month for the inconvenience. Instead, they’ll gaslight you into believing none of it was their fault. The final straw? A support agent accessed my store during Easter sale weekend and broke existing styling in the middle of a live campaign. I missed out on family time sitting there for hours undoing the damage and still, their team refused to take accountability. If you're looking for a reliable, professional reviews app this isn’t it. Kudosi is a mess of poor design, worse support, and zero customer respect.

The app isn't working and the support team is genuinely useless, especially Rachel.

Jusqu'ici j'étais très satisfaite de l'application, mais, à ma grande surprise, aujourd'hui en voulant importer des avis, les avis Français (pays de ma boutique) sont traduit...en anglais ! Et ce, malgré mes paramètres clairement choisis, alors que pendant mes dernières sessions d'importation tout c'était très bien passé, là c'est du grand n'importe quoi !

I was also charged 14 dollar without any noted. Really bad experience!!!

Site got broken after installing this app.!!! Staying away from it

I was not able to add review box on my store.

faux plan gratuit et vous impose de prendre un forfait preuve à l'appui, modifier les avis en affichant qu'on les télécharge via leur application franchement très déçu , j'ai fais des capture d'écran d'hier des avis que j'avais et ce jour , à éviter franchement une perte de temps honnêtement Faux Plan free

no se puede modificar ni pais de la reseña ni fecha, ni transcribir por mala traduccion y encima vale 20$ al mes, un barbaridad

no me sirve, no filtra las reseñas al idioma español, le doy a la opcion en español pero sigue sin funcionar

I downloaded the app to test the free version with a maximum of 5 reviews, but that wasn't possible. Instead, I was unknowingly put into the Essential Plan with 1500 reviews per product. The support team explained to me how to downgrade, but I was immediately charged $19.90 for just 15 minutes. This is a rip-off. Stop scamming people.

garbage product, tricking you to buy the subscription. the product fakes reviews and deliberatly import low quality reviews