Ali Reviews: Kudosi Reviews logo

Customer reviews: Ali Reviews: Kudosi Reviews

Develop by FireApps

Reviews (14,740)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive view of the "Kudosi: Ali Reviews Importer" app. Many have found it user-friendly and essential for boosting store credibility through seamless importation and management of product reviews. The app’s integration capabilities and customization options are particularly appreciated for enhancing store branding. Additionally, the exemplary customer support provided by staff, often highlighting specific team members such as Rachel, Dawn, and Comei, receives frequent praise.

Key Strengths

  • Friendly and responsive customer support with specific mentions of agents like Rachel, Dawn, Comei, and Saiki.
  • Seamless importing of reviews from platforms like AliExpress.
  • Customization options that align well with various store designs and branding.
  • Features like review carousels and automated email solicitations contributing to increased conversion rates.
  • Ease of use for beginners, with budget-friendly pricing options.

Common Concerns

  • Issues with reviews containing incorrect images or videos for specific products.
  • Some merchants reported confusion during initial setup.
  • Challenges with specific tasks like importing reviews from certain platforms such as Amazon.
  • Complaints about non-intuitive navigation and a need for better self-explanatory resources within the app.

Final Thoughts

Overall, "Kudosi: Ali Reviews Importer" is well-regarded for its functionality and the immense value it offers Shopify merchants looking to build social proof and trust. The standout feature remains its exceptional customer service that effectively supports users to navigate any issues. While there are some areas for improvement, particularly in the accuracy of review media and ease of initial setup, the app's benefits clearly surpass its drawbacks for many users.

winalix

Feb 18, 2025  on Shopify

je ne mets pas 5 étoiles parce que ce n'est pas en français mise a part sa c'est une bonne application

Pet Pawsome

Jan 20, 2025  on Shopify

Great Customer Service, Great App!

Haute Shops

Jan 01, 2025  on Shopify

Personal chat is very helpful. personally Dawn helped me alot in figuring out thinhgs.

50th

Dec 16, 2024  on Shopify

他のアプリを試したく、エクスポートを試みたが、ボタンがない。ただ、チャットサポートに聞くとすぐに対応してくれた。 サポート担当者:Dawn

Gharca

Dec 05, 2024  on Shopify

That Gorgeous

Nov 22, 2024  on Shopify

Comei was very helpful

Medics Supply

Nov 12, 2024  on Shopify

support was great!

CARR BY KEN ®

Nov 07, 2024  on Shopify

Cornel and Dawn did an excellent job to help setting up. very patient people!

Mille et une idées

Nov 05, 2024  on Shopify

L'application en soit est très bien. Cependant j'aurai souhaiter pouvoir trouver toute seule toutes les informations? c'est la raison pour laquelle j'ai donné la note de 4 étoiles et pas 5. Toutefois, j'ai eu un bonne assistance de l'équipe. La personne a était très rapide dans ses réponses. Il me semble qu'elle maitrise son travail. merci à toi ComeI ++++++++++++++++++++++++++ Today is 06/11/2024. I was helped by two kind assistant. They are verry patient, professionnel and they know their job. thank verry much to Saiki and Comei. I'm happy because i find solution to my questions. Verry job.

Neauvella

Nov 04, 2024  on Shopify

Had been having some problems with starting up with and figuring out the app works and reached out via chat. And the fast reply from Harry was really helpful. Kudos to the customer service here, i really like that.

Mille et une idées

Oct 26, 2024  on Shopify

L'application en soit est très bien. Cependant j'aurai souhaiter pouvoir trouver toute seule toutes les informations? c'est la raison pour laquelle j'ai donné la note de 4 étoiles et pas 5. Toutefois, j'ai eu un bonne assistance de l'équipe. La personne a était très rapide dans ses réponses. Il me semble qu'elle maitrise son travail. merci à toi ComeI

Perfelex

Oct 03, 2024  on Shopify

Recently, Harry provided outstanding support for our store.

Lauren Cole Books

Sep 19, 2024  on Shopify

Giving this a 4 because the support is freaking amazing. Was able to get someone on email and get multiple answers from Harwin. Then the message chat within the app was able to get even more support from Harwin. Harwin gets 5 stars The app gets 4 stars - had to use a workaround to import Amazon reviews in the US. BUT with support help was able to get it done! Thanks Harwin!

PureNests

Sep 19, 2024  on Shopify

Yes it's very easy to use as I beginner in drop shipping it is more helpful and budget friendly for me just $9 you can spend and add 500 reviews its lot and here a customer services a lot helpful for everyone if you have any question you have to ask customer service they will help in a few seconds

Decoré Wall

Sep 14, 2024  on Shopify

One thing missing auto-updates of reveiws

Joey Cuddles

Sep 06, 2024  on Shopify

good support

Parenz™

Sep 06, 2024  on Shopify

Professional help center, thank you so much

Heavenly Designs Rothwell

Aug 31, 2024  on Shopify

Great app and support - thanks for your help Harry.

Naughty Kitten Clothing

Aug 29, 2024  on Shopify

So far support has been great and app is working well

Lula handmade

Aug 26, 2024  on Shopify

Thank you for easy, simple assistance installing the review block. Rachel's service was efficient, professional and friendly.

Scroll to Top