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Customer reviews: Ali Reviews: AI Product Review

Develop by FireApps

Ali Reviews helps Shopify merchants collect and showcase customer reviews to build trust and increase sales. This review covers its key features, pricing, and real user feedback to help you decide if it's the right fit for your store.

Reviews (1,448)

Overall rating
4.8

What Merchants Think

Merchants generally have a positive view of the "Kudosi: Ali Reviews Importer" app. Many have found it user-friendly and essential for boosting store credibility through seamless importation and management of product reviews. The app’s integration capabilities and customization options are particularly appreciated for enhancing store branding. Additionally, the exemplary customer support provided by staff, often highlighting specific team members such as Rachel, Dawn, and Comei, receives frequent praise.

Key Strengths

  • Friendly and responsive customer support with specific mentions of agents like Rachel, Dawn, Comei, and Saiki.
  • Seamless importing of reviews from platforms like AliExpress.
  • Customization options that align well with various store designs and branding.
  • Features like review carousels and automated email solicitations contributing to increased conversion rates.
  • Ease of use for beginners, with budget-friendly pricing options.

Common Concerns

  • Issues with reviews containing incorrect images or videos for specific products.
  • Some merchants reported confusion during initial setup.
  • Challenges with specific tasks like importing reviews from certain platforms such as Amazon.
  • Complaints about non-intuitive navigation and a need for better self-explanatory resources within the app.

Final Thoughts

Overall, "Kudosi: Ali Reviews Importer" is well-regarded for its functionality and the immense value it offers Shopify merchants looking to build social proof and trust. The standout feature remains its exceptional customer service that effectively supports users to navigate any issues. While there are some areas for improvement, particularly in the accuracy of review media and ease of initial setup, the app's benefits clearly surpass its drawbacks for many users.

Kawaii Stop

Aug 01, 2025  on Shopify

AliReviews offers solid features and has worked well for our needs so far. We were able to resolve most issues on our own, and overall, the app performs as expected. We’ll continue to monitor its performance moving forward.

femininefashionfinds

Jul 31, 2025  on Shopify

Al Russiya

Jul 20, 2025  on Shopify

Bonne app, j'ai pour l'instant aucune expérience négative.

Shello's Creative Boutique

Jun 28, 2025  on Shopify

I sought the support of the team to set up the app and was assisted by Harwin. I find the app really helpful in importing reviews automatically from aliexpress with just a few clicks. The only downside is the price. Other than that I have no other concerns. I would really recommend the app. ShelloCB.

urbanmotogear

May 18, 2025  on Shopify

good app with good features, but the free version is not totaly free you have to pay

BlueZilla

May 13, 2025  on Shopify

Wondrwood

Apr 04, 2025  on Shopify

Good app and relatively easy to use, some more customisation options would be nice, especially on the email review requests side, but good features all in all. Customer service is really great so far, they are always very helpful and knowledgeable of their product and they go the extra mile to help you. Thanks 'Rachel' for your help!

My Store

Mar 22, 2025  on Shopify

Their customer support are superb

COOL AND FANTASTIC ELECTRONICS PLUS REPAIR

Mar 20, 2025  on Shopify

I am still testing it

winalix

Feb 18, 2025  on Shopify

je ne mets pas 5 étoiles parce que ce n'est pas en français mise a part sa c'est une bonne application

Pet Pawsome

Jan 20, 2025  on Shopify

Great Customer Service, Great App!

Haute Shops

Jan 01, 2025  on Shopify

Personal chat is very helpful. personally Dawn helped me alot in figuring out thinhgs.

50th

Dec 16, 2024  on Shopify

他のアプリを試したく、エクスポートを試みたが、ボタンがない。ただ、チャットサポートに聞くとすぐに対応してくれた。 サポート担当者:Dawn

Gharca

Dec 05, 2024  on Shopify

That Gorgeous

Nov 22, 2024  on Shopify

Comei was very helpful

Medics Supply

Nov 12, 2024  on Shopify

support was great!

CARR BY KEN ®

Nov 07, 2024  on Shopify

Cornel and Dawn did an excellent job to help setting up. very patient people!

Mille et une idées

Nov 05, 2024  on Shopify

L'application en soit est très bien. Cependant j'aurai souhaiter pouvoir trouver toute seule toutes les informations? c'est la raison pour laquelle j'ai donné la note de 4 étoiles et pas 5. Toutefois, j'ai eu un bonne assistance de l'équipe. La personne a était très rapide dans ses réponses. Il me semble qu'elle maitrise son travail. merci à toi ComeI ++++++++++++++++++++++++++ Today is 06/11/2024. I was helped by two kind assistant. They are verry patient, professionnel and they know their job. thank verry much to Saiki and Comei. I'm happy because i find solution to my questions. Verry job.

Neauvella

Nov 04, 2024  on Shopify

Had been having some problems with starting up with and figuring out the app works and reached out via chat. And the fast reply from Harry was really helpful. Kudos to the customer service here, i really like that.

Mille et une idées

Oct 26, 2024  on Shopify

L'application en soit est très bien. Cependant j'aurai souhaiter pouvoir trouver toute seule toutes les informations? c'est la raison pour laquelle j'ai donné la note de 4 étoiles et pas 5. Toutefois, j'ai eu un bonne assistance de l'équipe. La personne a était très rapide dans ses réponses. Il me semble qu'elle maitrise son travail. merci à toi ComeI

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