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Ali Reviews: Kudosi Reviews logo

Customer reviews: Ali Reviews: Kudosi Reviews

Develop by FireApps

Reviews (14,837)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive view of the "Kudosi: Ali Reviews Importer" app. Many have found it user-friendly and essential for boosting store credibility through seamless importation and management of product reviews. The app’s integration capabilities and customization options are particularly appreciated for enhancing store branding. Additionally, the exemplary customer support provided by staff, often highlighting specific team members such as Rachel, Dawn, and Comei, receives frequent praise.

Key Strengths

  • Friendly and responsive customer support with specific mentions of agents like Rachel, Dawn, Comei, and Saiki.
  • Seamless importing of reviews from platforms like AliExpress.
  • Customization options that align well with various store designs and branding.
  • Features like review carousels and automated email solicitations contributing to increased conversion rates.
  • Ease of use for beginners, with budget-friendly pricing options.

Common Concerns

  • Issues with reviews containing incorrect images or videos for specific products.
  • Some merchants reported confusion during initial setup.
  • Challenges with specific tasks like importing reviews from certain platforms such as Amazon.
  • Complaints about non-intuitive navigation and a need for better self-explanatory resources within the app.

Final Thoughts

Overall, "Kudosi: Ali Reviews Importer" is well-regarded for its functionality and the immense value it offers Shopify merchants looking to build social proof and trust. The standout feature remains its exceptional customer service that effectively supports users to navigate any issues. While there are some areas for improvement, particularly in the accuracy of review media and ease of initial setup, the app's benefits clearly surpass its drawbacks for many users.

Global Sales & Service Ecommerce

Jul 15, 2024  on Shopify

THIS APP IS THE BEST APP FOR IMPORTING PRODUCT REVIEWS. All the other apps don't have the AI feature where they search for similar products. You by yourself will have to provide the product url and is so time consuming if you have tons of products. AI in this app will make it a little faster, not having to search for the product url. I explored all the apps on shopify app store and finally chose this one. Don't waste your time guys.... just install this one. Their customer service is also awesome. Racheal is great..

Niyok Natural Cosmetics

Jul 15, 2024  on Shopify

Recht einfache und übersichtliche gestaltete Erweiterung, die intuitiv zu bedienen ist. Manchmal dauert das publishen von Reviews etwas. Sehr schneller und freundlicher Kundensupport (danke an Rachel!). Eine Möglichkeit die Reviews selbst zu exportieren, wäre noch ideal.

WaveSquare™

Jul 14, 2024  on Shopify

They were able to support me with my inquires, and after waiting for a short period of time I was able to get a solution.

4MKSHOP

Jul 10, 2024  on Shopify

sincèrement je recommande cette application à tous ceux qui veulent se lancer dans le E-commerce , vraiment ils ont de la patience pour vous aider à réussir dans votre projet . merci encore !!!

EASY SOUND

Jul 09, 2024  on Shopify

У меня случилась проблема с тем что я не мог поменять план своей подписки как не старался. я думал уже потратить эти гнусные 19$ чтобы забыть про это приложение, но в последний момент мне написала поддержка, а именно ""Victoria"". Она помогла мне разобраться в моей проблеме и я смог поменять план на бесплатный. Если бы не ""Victoria"" я бы сейчас поставил в отзыве 1 звезду, но благодаря ней ставлю 3. В принципе приложение работает со своими багами и лагами, но то что отмнить подписку настолько тяжело, перекрывает все хоршие качества этого приложения....

Rozebery

Jul 08, 2024  on Shopify

They support very good. Even as I did not have my previous store they still managed to put in hours and bring my reviews from there to the new store. Amazing staff amazing support thanks to Rachel!

Generayxion

Jul 06, 2024  on Shopify

The customer support is quick and efficient. I worked with Victoria and she identified the problem right away and the team worked on the problem. Within minutes, everything is up and running. Very good response and on top of things. I am glad i chose them as my app support.

BetterSmart Technologies

Jul 05, 2024  on Shopify

garbage product, tricking you to buy the subscription. the product fakes reviews and deliberatly import low quality reviews

NyrexX

Jul 04, 2024  on Shopify

J'ai l'habitude d'utiliser cette application et c'est toujours aussi bon. Service client au TOP et super rapide.

Joy Tech

Jun 25, 2024  on Shopify

Great app, great customer service. was facing some issue Dawn helped me within minutes to resolve my issue. Great guy

Voteo

Jun 25, 2024  on Shopify

The best support team and not only the communication part, but also their technical team is very good at their job. I have contacted two other coders and they couldn't fix my problem but these guys did. I wasted 2 days trying to fix this problem and they did it for only 10 minutes. Definitely recommend! Erilys and Rachel were the people that helped me.

VLVR

Jun 25, 2024  on Shopify

Ich bin sehr zufrieden mit der App. Vor allem der Support ist herausragend schnell in der Antwortzeit und der Hilfe die man bekommt! Kann ich nur Empfehlen!

Astraeus Shop

Jun 24, 2024  on Shopify

Very useful app. And the customer service Comei responded very quickly, solved the problem quickly and professionally. Thank you very much!

Pet Perks

Jun 20, 2024  on Shopify

communication with Nim in the support team was amazing and very professional .. Keep like that Nim you are amazing

Radiance Treasures Japan

Jun 17, 2024  on Shopify

Victoria provided detailed explanations in the chat support, which was very helpful. I will consult you again if I encounter any problems. Thank you for your continued support.

slippo

Jun 02, 2024  on Shopify

The set up was very simple and fast. the chat box helped me out a lot as well and I would encourage new users to take that into consideration when stuck on some problems. :)

Anis Gift Shop

Jun 01, 2024  on Shopify

For me as a begiiner I need all the help I can get . Comei did a great jpb helping me to set up everything . THanks a lot again

Nufy Store

May 30, 2024  on Shopify

Great support, fast and efficient. The attendant Rachel was very polite and efficient in her service. I recommend!

PEPITE STORE

May 28, 2024  on Shopify

Application très efficace pour les besoins auxquels elle répond. Le support est d'une réactivité et d'une efficacité sans nom.

watereverysunday

May 02, 2024  on Shopify

The tech support thru chat is really available and professional and done so promptly and well. Im quite surprised to have my issue fixed thru the chat support right at the first contact.

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