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Customer reviews: Ali Reviews: AI Product Review

Develop by FireApps

Ali Reviews helps Shopify merchants collect and showcase customer reviews to build trust and increase sales. This review covers its key features, pricing, and real user feedback to help you decide if it's the right fit for your store.

Reviews (1,755)

Overall rating
4.8

What Merchants Think

Merchants generally have a positive view of the "Kudosi: Ali Reviews Importer" app. Many have found it user-friendly and essential for boosting store credibility through seamless importation and management of product reviews. The app’s integration capabilities and customization options are particularly appreciated for enhancing store branding. Additionally, the exemplary customer support provided by staff, often highlighting specific team members such as Rachel, Dawn, and Comei, receives frequent praise.

Key Strengths

  • Friendly and responsive customer support with specific mentions of agents like Rachel, Dawn, Comei, and Saiki.
  • Seamless importing of reviews from platforms like AliExpress.
  • Customization options that align well with various store designs and branding.
  • Features like review carousels and automated email solicitations contributing to increased conversion rates.
  • Ease of use for beginners, with budget-friendly pricing options.

Common Concerns

  • Issues with reviews containing incorrect images or videos for specific products.
  • Some merchants reported confusion during initial setup.
  • Challenges with specific tasks like importing reviews from certain platforms such as Amazon.
  • Complaints about non-intuitive navigation and a need for better self-explanatory resources within the app.

Final Thoughts

Overall, "Kudosi: Ali Reviews Importer" is well-regarded for its functionality and the immense value it offers Shopify merchants looking to build social proof and trust. The standout feature remains its exceptional customer service that effectively supports users to navigate any issues. While there are some areas for improvement, particularly in the accuracy of review media and ease of initial setup, the app's benefits clearly surpass its drawbacks for many users.

PetsAreLoved

Aug 09, 2024  on Shopify

I recommend this app but especially the support person who helped me HARWIN...he was very helpful, supportive, knowledgable and kind!

Cozy Cove Coffee

Aug 08, 2024  on Shopify

There was a mistake on the main website where the horoscope of the product was not visible, and you solved it! I wasn't aware of it, but I'm so grateful for your detailed care. Service care satisfaction is very good! :)

Sandhya's Radiance All Natural Skincare

Aug 07, 2024  on Shopify

Comei was very helpful in assisting me with any question I had! She is kind and patient. Thank you for your help!

Chic Hot Club

Aug 07, 2024  on Shopify

Delighted I joined This amazing App, Excellent customer Support in help setting it all up. Fantastic. and this can only make my shopify become more powerful

Future

Aug 06, 2024  on Shopify

¡Muy buena App, el servicio y la atención son inmejorables! Rachel fue muy atenta y me ayudó en todo momento a solucionar mi pequeño problema, la verdad es que muy contenta por el trato recibido, sin duda seguiré trabajando con vosotros, ¡muchas gracias!

Good Prints

Aug 02, 2024  on Shopify

The technical support can be considered benchmark. Everything is very professional and fast. I did not make a mistake in choosing this app for review.

My Store

Aug 01, 2024  on Shopify

It's a good app for reviews and cheaper compared to others. Rachel was amazing in assisting me with adding star reviews to my homepage.

My Store

Jul 31, 2024  on Shopify

Great customer service, was having issues with importing my reviews in an unconvential way, Harry completely saved my life! Thank you Ali Reviews !!

Besito

Jul 26, 2024  on Shopify

The most aesthetic review app on Shopify. Multiple import methods, lots of customization and an AMAZING customer service team!

SmoothScoop

Jul 24, 2024  on Shopify

I asked Comei a simple question and when it was solved, she noticed I was struggling with something else, to which she offered to help, even without me asking for it. She took the extra step not only to help me with my needs, she also helped my website's needs.

Azenra

Jul 20, 2024  on Shopify

Great support team. Fast answer. Open to hear about suggestions to enhance even more the application.

MediWares

Jul 18, 2024  on Shopify

The app performs reliably and efficiently, making it an essential tool for my needs. The thoughtful design and intuitive navigation have made using the app a pleasure, and it has clearly been developed with the user in mind. Also please extend my gratitude to Harwin for their exemplary service, and keep up the fantastic work.

PerkUp

Jul 17, 2024  on Shopify

Dawn was very helpful and did everything he could to help me out, hope i get him if i have any other issues !!

OneStopShop

Jul 17, 2024  on Shopify

no me sirve, no filtra las reseñas al idioma español, le doy a la opcion en español pero sigue sin funcionar

Carveed

Jul 17, 2024  on Shopify

I downloaded the app to test the free version with a maximum of 5 reviews, but that wasn't possible. Instead, I was unknowingly put into the Essential Plan with 1500 reviews per product. The support team explained to me how to downgrade, but I was immediately charged $19.90 for just 15 minutes. This is a rip-off. Stop scamming people.

Arasaka

Jul 17, 2024  on Shopify

Ali Reviews is a great product and they provide tremendous support. It's nicely integrated with DSers and AliExpress and its seamless importing reviews. You do need to buy the $20/month plan but I think its worth it because of the convenience if you use DSers to showcase good reviews and build social proof. It also helps you make sure that you are getting a good sense of customer satisfaction with each product by reading the reviews and checking if they are good reviews - it helps you learn if they are good products, or if you should remove them because they may be low quality or other issues. Dawn, Victoria and Ratih were a tremendous help to me!

Ma boutique

Jul 16, 2024  on Shopify

l'application fonctionne tres bien et le service clients est tres efficace est satisfaisant. Mention spécial a victoria qui a tout fait pour régler mon probleme.

Global Sales & Service Ecommerce

Jul 15, 2024  on Shopify

THIS APP IS THE BEST APP FOR IMPORTING PRODUCT REVIEWS. All the other apps don't have the AI feature where they search for similar products. You by yourself will have to provide the product url and is so time consuming if you have tons of products. AI in this app will make it a little faster, not having to search for the product url. I explored all the apps on shopify app store and finally chose this one. Don't waste your time guys.... just install this one. Their customer service is also awesome. Racheal is great..

Niyok Natural Cosmetics

Jul 15, 2024  on Shopify

Recht einfache und übersichtliche gestaltete Erweiterung, die intuitiv zu bedienen ist. Manchmal dauert das publishen von Reviews etwas. Sehr schneller und freundlicher Kundensupport (danke an Rachel!). Eine Möglichkeit die Reviews selbst zu exportieren, wäre noch ideal.

WaveSquare™

Jul 14, 2024  on Shopify

They were able to support me with my inquires, and after waiting for a short period of time I was able to get a solution.

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