Best Shopify Feedback And Survey Apps 2025

POWR: Customer Survey | Poll helps businesses understand what motivates sales and what deters customers. By gathering post-purchase feedback, users can refine marketing and sales strategies. The app offers satisfaction surveys and polls focused on various aspects like store layout and product selection, backed by integrations and pre-built templates for ease of use.

• Multiple Survey and Poll Creation: Create unlimited surveys or polls to gather diverse customer insights.
• Auto-Saved Data: Survey and poll data is automatically saved to the Responses Dashboard for easy access and analysis.
• Instant Alerts and Sync: Receive immediate email alerts for responses and sync data with Google Sheets for seamless process integration.
• Diverse Field Options: Utilize options such as dropdowns, multiple choice, email inputs, images, and star ratings for customized surveys.
• Security Measures: Add reCAPTCHA to prevent spam and safeguard the integrity of your data collection.

The app's outstanding advantages include ease of use, extensive customization options, and exceptional customer service. Users consistently praise the app for its intuitive interface and fast, reliable support that goes the extra mile to resolve issues and aid in customizations, earning high satisfaction ratings.

Fab Feedback Button is an intuitive app designed to help businesses capture real-time feedback directly from their customers, enabling them to drive positive change effectively. By integrating this app into your platform, you can instantly start receiving bug reports, suggestions, questions, and compliments, empowering you to take timely action to enhance customer satisfaction, build loyalty, and ramp up sales. The app offers a seamless installation process with customizable options, allowing you to tailor the button's position, size, and color to align with your brand's identity. Choose between emoji or star ratings to gauge customer satisfaction levels accurately, and utilize the built-in Customer Satisfaction chart to track and analyze feedback trends easily. Additionally, the app allows you to gather customer emails to enhance communication and engagement, fostering long-term relationships. By leveraging this feedback, businesses can make informed decisions that propel growth and improve overall store performance.

Feedback Buddy ‑ Surveys is an intuitive app designed to help businesses gather valuable insights into their customers' purchasing experiences. By allowing customers to share feedback seamlessly, this tool enables companies to uncover key points they might have previously overlooked, ultimately enhancing customer satisfaction and brand loyalty. The app is equipped with a post-purchase feedback feature, providing companies with direct insights into customer experiences right after a transaction. Detailed analytics offer a comprehensive view of feedback trends, helping businesses make informed decisions. With support for unlimited questions and responses, Feedback Buddy ensures that no vital information slips through the cracks. By integrating this app into your strategy, you can transform customer feedback into actionable improvements for your products and services.

HouseParty: Community Feedback is an innovative app designed to integrate customer feedback directly into your store, fostering community engagement and aiding brand innovation by elevating popular insights.

• Guided Growth: Customer feedback and insights shape your store's roadmap through integrated surveys.
• Community Integration: Replace traditional social media groups with a built-in forum for ongoing discussions.
• Upvote Function: Identify and prioritize the most sought-after ideas from your community.
• Account Growth: Encourage more customers to create accounts by involving them in feedback and idea generation.
• SEO Growth: Leverage user-generated content to boost organic traffic through improved SEO.

According to app reviews, HouseParty excels in creating a seamless platform for customer interaction. Users praise its ability to transform feedback into actionable insights, thereby enhancing decision-making. The built-in community features effectively replace external forums, while the upvote system simplifies prioritizing ideas, further praised for boosting customer engagement and organic growth.

H3 Order Feedback app enables merchants to effortlessly collect and analyze customer feedback, thus enhancing customer satisfaction, loyalty, and repeat business. By addressing identified issues, the app aids merchants in refining customer experience and boosting sales.

• Customized Feedback Forms: Allows merchants to create tailored forms to gather specific customer information.
• Automated Feedback Requests: Automatically sends feedback requests after an order is fulfilled, ensuring timely customer engagement.
• Actionable Insights: Provides valuable insights enabling merchants to improve customer experience effectively.
• Follow-up Automation: Facilitates automated reminders for customers who haven’t responded, increasing response rates.
• Feedback Icon Choices: Offers emoji or star rating options to quickly gauge customer satisfaction levels.

Customers have praised the app for its user-friendly interface and effective automation, highlighting its ability to significantly boost feedback response rates and provide meaningful analytical insights essential for business growth. The ease of use and customization options are frequently mentioned as standout advantages, making it a favorite among merchants seeking customer-driven improvements.

UserLoop Post Purchase Surveys is an invaluable tool for understanding customer behavior and preferences throughout the shopping journey. This app enables businesses to survey customers at critical points, providing insights to enhance product offerings and customer satisfaction. With AI-driven analytics and multilingual capabilities, UserLoop offers a comprehensive solution to improve business intelligence and customer engagement.

• AI-Powered Survey Assistance: Utilizes artificial intelligence to help craft effective survey questions and analyze responses for meaningful insights.
• Multilingual Support: Automatically translates surveys into over 100 languages to accommodate a diverse customer base.
• Abandoned Cart Recovery: Provides insights into why customers abandon carts and offers strategies to recover them effectively.
• Incentive Offering: Boosts response rates and sales by generating unique discount codes and gift cards.
• Export and Analyze Data: Facilitates data export in CSV format for further analysis and reporting.

App reviews highlight its ease of use, with many users praising the comprehensive analytics and translation features, noting that these capabilities significantly enhance their understanding of customer needs. The app’s ability to incentivize responses has also been recognized as a unique advantage, effectively driving engagement and boosting sales conversions.

Delighted Post‑Purchase Survey is a powerful tool for automatically sending surveys to customers following order fulfillment, enabling businesses to gauge loyalty and address customer feedback effectively. It streamlines the oversight of key customer pain points and integrates seamlessly into various eCommerce platforms.

• Automated Surveys: Automatically dispatch surveys to customers after order fulfillment, ensuring timely feedback collection.
• Customer Loyalty Metrics: Utilize various survey options to measure and act on customer loyalty signals, helping businesses retain their customers effectively.
• Comprehensive Reporting: Offers detailed reporting to easily understand and manage customer pain points and feedback for swift action.
• Extensive Integrations: Features over 40 integrations with popular tools like Klaviyo, Zapier, and Slack, facilitating smooth feedback incorporation into eCommerce workflows.
• Branded Survey Designs: Customize surveys with your logo and branding for a cohesive and aesthetically pleasing customer experience.

According to user reviews, Delighted Post‑Purchase Survey stands out for its effortless integration with multiple platforms, robust customer insights, and user-friendly setup. Customers have praised its capability to enhance customer loyalty through insightful metrics and timely feedback analysis.

Gojiberry Survey & Feedback is an essential app for any Shopify e-commerce store looking to enhance customer engagement and gather valuable insights. With its quick and easy setup, you can launch survey templates like marketing attribution and NPS surveys in just a minute, making it accessible even on mobile devices. The app offers a high response rate with its 1-click survey feature, and you can easily distribute surveys via links or QR codes through emails and product inserts. Gojiberry equips you with analytics to understand your customers' origins and identify potential product development opportunities, helping you optimize your marketing expenses and conversion rates. Additionally, the app supports Shopify checkout extensibility and offers customizable feedback features like custom coupons and points for completing surveys. Enhance your branding with the white label feature that allows you to hide the Gojiberry logo on your surveys, providing a seamless experience for your customers.

Affiniv NPS Post Order Survey is a powerful tool designed to enhance customer experience by leveraging the Net Promoter Score (NPS) metric. With Affiniv, businesses can effortlessly create and deploy an NPS survey that reaches customers automatically, a few days post-purchase, via Email or WhatsApp. The app includes features like automated reminders to maximize response rates and encourages timely feedback. Responses are easy to analyze using a comprehensive dashboard, offering segmentation and tagging options for in-depth customer insights. By understanding these insights, brands, regardless of their size, can refine their products and processes to better meet customer needs. Whether you're just starting out or are an established entity, Affiniv helps in creating a seamless loop of feedback and improvement.

Glimpse: Post Purchase Surveys is an innovative app designed to elevate your marketing strategy by providing in-depth understanding of your consumer base through insightful, zero-party data. With an extensive question library of over 50 survey questions and pre-built templates tailored for various purposes such as attribution, CRO, NPS, and research, Glimpse enables you to create customized surveys that reveal what drives deeper engagement. In just two minutes, you can set up smart surveys using conditional logic branching to boost response rates and gather valuable customer-led insights. The app offers multiple question types and seamless integration with your existing marketing stack, ensuring easy connectivity and enhanced decision-making. Additionally, Glimpse provides worldwide monitoring capabilities, allowing you to track channels globally and identify growth opportunities. Whether you're aiming to refine your marketing approach or gain a better understanding of your audience, Glimpse empowers you to make informed marketing decisions with ease.

Simesy Post Purchase Survey, also known as Smartify, is an intuitive and fully customizable app designed to enhance customer engagement by creating post-purchase surveys and Net Promoter Score (NPS) assessments effortlessly, without the need for coding. This app allows businesses to craft unlimited questions, enabling them to gather essential insights and feedback from an unlimited number of customers, thereby improving the overall buying experience. Smartify seamlessly integrates survey showcasing on the thank you page, making feedback collection non-intrusive and effective. With the capability to breakdown survey submissions based on response count, order value, and more, businesses can gain a deeper understanding of customer behavior. Additionally, Smartify empowers users to target specific customer segments with intelligent rules, ensuring that feedback is meaningful and actionable. Start using the Simesy NPS Customer Survey app today and transform customer insights into growth opportunities.

Fairing: Post Purchase Surveys is a powerful tool that provides you with actionable insights in a rapidly efficient manner. It allows you to deploy attribution survey questions within post-purchase experiences, offering valuable data on customer behavior and preferences. With its robust analytics and integrations, you can gain deeper understanding and improve your return on investment (ROI).

• Attribution Surveys: Deploy questions within the post-purchase experience and append responses to your customer’s order to track effectiveness across various channels like Meta, TikTok, Snap, and more.
• Integration Capabilities: Seamlessly integrates with popular tools like Triple Whale, Klaviyo, Google Sheets, Elevar, Shopify Flow, enhancing data management and utilization.
• Template Library: Offers over 25 pre-built post-purchase survey questions, streamlining the process of gaining insightful feedback from customers.
• Shopify Compatibility: Certified for Shopify Plus, compatible with Shopify's Order Status & Thank You Page Checkout Extensions for a smooth user experience.
• Advanced Targeting: Allows targeting of survey questions based on customer behavior such as new versus returning customers, product purchased, etc.

Fairing stands out as an essential tool for businesses looking to deepen their understanding of customer acquisition and behavior. Users praise its ease of use combined with sophisticated features, robust analytics, and constant updates that enhance its capabilities. The excellent customer support and seamless integration with existing systems are frequently highlighted, making it a highly recommended solution for businesses of all sizes.

Census: Customer Surveys helps businesses gain deep insights by utilizing post-purchase and onsite surveys. The app focuses on crucial areas like customer satisfaction, brand sentiment, and bug detection, alongside AI-driven analysis and recommendations. It allows segmentation by device, location, and product type, aiding in a comprehensive data analysis experience.

• Rule-Based Questioning: Create surveys with advanced logic tailored to e-commerce variables.
• Insightful Feedback: Understand customer paths by collecting valuable data on brand discovery.
• Comprehensive Reporting: Access detailed reports with filtering options for key metrics.
• AI-Driven Recommendations: Leverage AI insights for actionable improvements in store operations.
• Performance Tested: Verified by Shopify to ensure zero negative impact on store performance.

The app receives high praise for its seamless integration and ease of use, highlighting the efficiency of its AI-powered dashboard and insightful recommendations. Users appreciate its capability to enhance customer engagement strategies and improve overall store operations without impacting performance.

KNO Post Purchase Surveys offers easy-to-use post-purchase surveys designed to gain valuable insights from customers. The application includes features such as targeted audiences, pre-built templates, and advanced attribution models that help in understanding the revenue impact of various factors. It uses zero-party data for better customer understanding, ensuring deeper engagement and informed marketing decisions.

• Targeted Audiences: Reach specific customer segments with precision using advanced audience filters.
• Pre-built Templates: Access a library of customizable survey templates for quick implementation.
• Advanced Attribution Models: Analyze the revenue impact of different channels and demographics.
• Zero-party Data Utilization: Harness customer-provided data to understand motivations and drive engagement.
• Integration Capabilities: Seamlessly connect with top platforms and explore data via REST API.

KNO Post Purchase Surveys is highly praised for its clean, customizable interface, making customer insights easily accessible. Users appreciate the app's ability to demystify purchasing motivations effectively. The exceptional support team is frequently commended for their responsiveness and helpfulness, ensuring smooth implementation and a seamless user experience. Overall, it is an invaluable tool for understanding and leveraging customer feedback.

Asklayer Post Purchase Survey is a robust tool designed to enhance business decision-making by providing actionable customer feedback. It offers per-question reporting with in-app charts and the functionality to export raw data for personalized analysis. The app supports unlimited surveys with various question types and advanced features to obtain comprehensive answers.

• Comprehensive Survey Options: Offers unlimited surveys with over 15 question types and page skip-logic for tailored feedback.
• Advanced Targeting Features: Equipped with multiple targeting rules, including per-page, per-product, and user-based targeting for precise audience engagement.
• Integration Capabilities: Seamless integration with platforms like Shopify, alongside webhooks, to streamline your operations.
• Post-Purchase Automation: Facilitates post-purchase and email follow-up surveys for enhanced customer interaction and feedback collection.
• User and Marketing Enhancements: The ability to tag users based on their responses enables personalization and marketing enhancements.

Outstanding Advantages of the App: Asklayer Post Purchase Survey is praised for significantly improving response rates compared to other survey apps. Users appreciate the mind-blowing AI features and seamless integration with existing workflows and automations. The platform's strength in revenue attribution and its user-friendliness are notable, with reliable customer support that resolves issues quickly and effectively.

LoudHippo Post Purchase Survey is an innovative tool designed to provide a full picture of marketing attribution by using post-purchase surveys. It moves beyond traditional pixel-based methods to offer deeper insights into where and who your orders are coming from, enabling strategic investments in challenging-to-track marketing channels.

• Comprehensive Attribution: Understand exactly where and who each order is coming from with ground truth data collected from customers.
• Flexible Surveys: Start with pre-built attribution surveys or customize your own to gather precise insights.
• High Response Rate Design: Utilizes a user-friendly, one-click survey design on your order status page, resulting in high response rates.
• Versatile Functionality: Conduct surveys both online and in-store through Shopify POS to cover all sales channels.
• Data Integration: Easily use collected data across platforms like Shopify Flows, Klaviyo, Google Analytics, and Sheets for enhanced analysis.

The app's outstanding advantages lie in its ability to provide a more accurate and comprehensive view of marketing attribution, with users praising its integration capabilities and high response rates. Additionally, its customization features and cross-channel insights are highly valued, making it a preferred choice for marketers seeking in-depth analytics.

ShopSurvey ‑ Surveys & Forms is a versatile tool that enables you to run surveys across multiple platforms, including your website and social media, and through email automation. It assists in collecting and managing feedback from various segments in one consolidated platform to enhance your Shopify store growth, while offering seamless integration with over 5000 apps via Zapier.

• Multi-Platform Surveys: Conduct surveys on your website, social media, and through email automation to reach a broad audience.
• Audience & Customer Segmentation: Gather detailed responses from specific groups such as social media followers and website visitors.
• Integration with Zapier: Connect with over 5000 apps, expanding the capability of your surveys to integrate with other tools and platforms.
• Customizable Surveys: Personalize your surveys to match your brand’s aesthetics using custom themes and rich question types.
• Survey Templates Library: Access a variety of pre-built survey templates to quickly get started in building effective surveys.

ShopSurvey stands out with its ability to create visually appealing surveys that engage participants, its excellent integration capability allowing flexible connectivity with other tools, and a user-friendly setup process praised for helping businesses quickly deploy surveys with minimal effort. Users have particularly noted its effectiveness in collecting valuable insights and the boost it provides to customer engagement.

Grapevine Post Purchase Survey is a powerful tool that provides valuable insights through customer surveys, enabling businesses to make informed, data-driven marketing and operational decisions. It helps optimize marketing spend by identifying top-performing channels and allows delivery of satisfaction surveys throughout the customer journey while collecting important zero-party data.

• Optimize your marketing spend: Discover attribution insights that drive business growth by identifying high-performing marketing channels.
• Multiple survey types: Offers a variety of survey types, including fixed response, freeform text, and Net Promoter Score (NPS) surveys.
• Simple set-up: Features an intuitive user interface supported by a dedicated support team to ensure easy implementation.
• Unlimited surveys and responses: Allows unlimited data collection to gather valuable zero-party insights from customers.
• Your survey, your way: Fully customizable with no Grapevine branding, providing flexibility in survey design.

Grapevine Post Purchase Survey stands out for its simplicity, easy setup, and powerful data collection capabilities. Users consistently praise its intuitive user experience and stellar customer support, emphasizing the attentiveness and expertise of the support team. It seamlessly integrates with Shopify, and its fair pricing makes it an invaluable tool for gathering insightful customer feedback.

PostSurvey is an innovative app that helps businesses identify the most effective marketing channels by collecting valuable customer feedback. Through easy-to-create surveys presented on the Thank You page, users can gain insights into which promotion platforms truly drive customer acquisition, and the intuitive dashboard simplifies data analysis.

• Survey Integration: Effortlessly integrate surveys into your Thank You page, encouraging a high response rate from customers.
• User-Friendly Dashboard: Utilize a straightforward dashboard to analyze and interpret survey data, helping to pinpoint successful marketing channels.
• Comprehensive Analytics: Gain detailed insights into your marketing efforts, enabling informed decisions to allocate resources effectively.
• Quick Setup: Design and deploy surveys within minutes, ensuring minimal interruption to existing workflows.
• Cost Effectiveness: Reduce marketing spend by focusing on channels that genuinely contribute to customer acquisition.

Based on user reviews, PostSurvey stands out for its ease of use, effectiveness in identifying successful marketing channels, and its ability to provide actionable insights that directly contribute to cost savings and improved marketing strategies.