Best Shopify Customer Order Tracking Apps 2026

Parcelous Order Tracking is a comprehensive app designed to streamline order tracking by automatically handling tracking numbers, detecting carriers, and providing a seamless tracking experience for customers directly on your store's platform.

• Automated Tracking Integration: Effortlessly pulls tracking numbers from fulfillments to minimize manual input and errors.
• Carrier Autodetection: Automatically identifies carriers without requiring manual specification for every fulfillment.
• Comprehensive Carrier Fetching: Retrieves tracking information from a wide range of carriers, enhancing tracking accuracy and reliability.
• Transit Tracking Numbers Handling: Automatically gathers additional or transit tracking numbers when available, ensuring complete tracking data.
• Customer Self-Service Portal: Enables customers to independently track their orders using versatile identifiers such as tracking numbers or order numbers combined with email/phone, reducing customer support inquiries.

The app's outstanding advantages, highlighted by user reviews, include its efficiency in reducing customer service workload, the convenience of automatic carrier detection, and its ability to provide comprehensive tracking from multiple carriers, enhancing customer satisfaction and operational efficiency.

The 17TRACK Order Tracking‑PaySync app enhances shopper experience by providing a self-service tracking page, reducing service requests, and offering upsell and cross-sell opportunities. It features status notifications and product highlights to drive sales, supports off-shore fulfillment concealment, and integrates PayPal Push to minimize chargebacks and speed up fund releases.

• Global Tracking: Track international and domestic packages conveniently in one platform.
• Customized Tracking Page: Buyers can look up their orders directly on your site, enhancing user experience.
• Triggered Email Notifications: Automatically inform customers of order status changes to keep them updated.
• Buyer Protection: Provide customers with order protection against loss, damage, or delay.
• Analytical Insights: Gain quick insights into shipment delivery and exception performances.

The app receives outstanding reviews, highlighting its user-friendly and intuitive interface, efficient real-time tracking, and exceptional customer support. Users commend the quick response time and problem-solving ability of the support team. The consolidation of tracking information and automatic notifications are frequently praised for simplifying shipment visibility, saving time, and enhancing customer satisfaction.

Parcel Panel Order Tracking is an app designed to streamline order tracking processes for e-commerce businesses by providing real-time updates and resolving potential issues before they escalate. With its multilingual tracking page, customizable design features, and analytics tools, businesses can enhance customer satisfaction and drive sales. It offers easy setup, robust dropshipping support, and reliable customer service available round-the-clock.

• Real-time order tracking: Monitor orders in real-time and address any shipping exceptions promptly to enhance customer experience.
• Customizable tracking pages: Create branded, multilingual tracking pages with abundant custom elements to eliminate "Where is my order?" inquiries.
• Smart upsell system: Increase conversions with built-in upsell functionalities that drive more sales through strategic recommendations.
• Dropshipping support: Ideal for dropshipping with features like one-click origin hiding, specifically made to streamline operations.
• 24/7 customer support: Access comprehensive support via online chat or email anytime for any technical assistance or inquiries.

The app's outstanding advantages include seamless integration with platforms like Shopify, ensuring smooth operations straight from installation. Users consistently praise its customer support for being friendly, efficient, and promptly resolving issues, adding significant value. Parcel Panel also boasts a user-friendly interface making it easy for users to track shipments and keep customers informed, contributing to reduced customer inquiries and improved satisfaction.

The H3 Order Tracking Notifier provides customers with real-time shipment updates via an order tracking page and automatic notifications. It includes a comprehensive shipment analytics dashboard that monitors carrier transit times, delivery statuses, and failed attempts, assisting businesses in enhancing their delivery efficiency with detailed insights.

• Real-time Updates: Customers receive immediate shipment notifications, keeping them informed about their order status.
• Order Tracking Page: A dedicated page allows easy access for customers to track shipments at any time.
• Analytics Dashboard: Tracks carrier performance, providing insights into transit times, delivery statuses, and issues.
• Improved Delivery Times: Offers detailed analytics to help businesses optimize shipping efficiency.
• Automatic Notifications: Sends timely alerts to customers, reducing manual follow-up efforts for businesses.

Users have praised the app for its outstanding ability to accurately update and track shipment statuses, resulting in greater customer satisfaction and operational efficiency. Many reviews highlight the intuitive interface of the tracking page and the effectiveness of the automatic notifications in keeping both businesses and customers well-informed.

Synctrack Order Tracking from Omega is designed to enhance post-purchase operations cost-effectively. It offers precise order tracking, especially for China-based couriers like Yanwen and Yunexpress, and simplifies management by consolidating multiple orders. With custom tracking pages and detailed delivery estimates, it keeps customers informed and engaged through email and SMS updates, while leveraging strategic marketing assets to boost sales.

• Custom Tracking Pages: Create branded order tracking pages for a consistent and professional customer experience.
• Real-time Order Tracking: Keep customers informed by tracking orders in real-time.
• Estimated Delivery Dates (EDD): Increase customer satisfaction with accurate delivery timelines and ETAs.
• Keyword Filtering: Enhance the order tracking page by filtering unwanted keywords.
• Automated Courier Matching: Ensure seamless tracking experiences with automated courier matching.

Customers praise Synctrack Order Tracking for its exceptional customer support and efficient, customizable tracking solutions. Users report swift resolutions and seamless integration, highlighting the app's supportive team, particularly appreciating Tracy's assistance in customization and compliance with policies. With top ratings, the app is recognized for its reliability and responsive customer service.

TrackIt | Order Tracking is an intuitive app designed to simplify the process of order tracking for both customers and merchants. By inputting an email address and order number, customers can easily view their order status and access a tracking link if the order has been shipped.

• Ease of Use: The app is straightforward to install and operate, ensuring a seamless experience for both customers and merchants.
• Order Status Updates: Customers can quickly check the status of their orders with just an email address and order number.
• Direct Tracking Links: Provides customers with direct links to the relevant shipping company's tracking page upon shipment.
• Universal Compatibility: Supports tracking links from any shipping company that offers them, enhancing flexibility.
• Enhanced User Experience: Reduces the need for customer service inquiries by providing accessible order status information.

The app has received outstanding reviews for its intuitive user interface and the time-saving benefits it offers both customers and merchants. Users appreciate the app's capacity to reduce the need for customer service interventions by providing clear and direct access to order statuses and shipping links. The universal compatibility with various shipping companies is also frequently highlighted as a significant advantage.

Track123 Order Tracking 3D is a comprehensive order tracking solution designed to enhance the user experience through customizable tracking pages and robust real-time features. Offering integration with over 1700 couriers, this app helps businesses minimize customer inquiries, optimize shipping performance, and potentially increase sales through product recommendations.

• Breathtaking Tracking Page: Easily create and customize tracking pages to enhance user experience and brand appearance.
• Shipment Analytics Dashboard: Leverage detailed analytics to evaluate carrier performance for informed decision-making.
• Order Status Notifications: Reduce customer anxiety with real-time updates and notifications, minimizing WISMO queries.
• Dropshipping Mode: Hide sensitive shipment details like Chinese origins to streamline customer interactions.
• Extensive Courier Support: Compatible with more than 1700 couriers globally, offering broad and flexible shipping options.

Track123 Order Tracking 3D receives outstanding reviews for its user-friendly interface, seamless integration with platforms like Shopify, and a rich array of features such as real-time tracking updates and supportive customer service. Users particularly appreciate the ease of setup, customization options, and the effectiveness in reducing customer inquiries, making it a highly recommended solution for improving post-purchase satisfaction.

The GZ Order Tracking Page app is designed for online shoppers to monitor the status of their orders easily. It offers a streamlined way for customers to track their order from placement to delivery, providing estimated shipping and delivery dates. The app allows for customizable order statuses and requires only an order number and email for the latest updates.

• Support Time Saving: Reduces common support queries such as "Where’s my order?" by providing real-time tracking information.
• Customizable Order Timelines: Allows setting of processing times and estimated arrival dates for different shipping profiles.
• Custom Order Statuses: Enables addition of personalized order statuses to enhance the customer experience.
• Enhanced Customer Information: Displays shipping messages and estimated time of arrival (ETA) information directly under the "Add to Cart" button.
• Data Privacy: Avoids sharing sensitive customer information with third-party apps, enhancing privacy and security.

The outstanding advantages of the GZ Order Tracking Page, as highlighted by users, include its efficiency in reducing customer support time, ease of use, and enhanced customer satisfaction through detailed and timely order updates. Users appreciate the customizable features that allow adaptation to different business needs and the privacy-safe environment it provides.

ParcelLab Order Tracking is a free-to-install application that provides an enterprise-grade solution for personalized, end-to-end post-purchase experiences. It allows businesses to take control over customer interaction touchpoints to boost conversions, enhance customer retention, and unlock new revenue streams.

• Instant integration: The app offers seamless integration with automatic data exchange to streamline the setup process.
• Embedded tracking page: Easily create a tracking page that displays detailed order and returns information.
• Split Shipment support: Display comprehensive order data, including split shipments, to keep customers well-informed.
• Personalized content: Inject curated content tailored to different customer segments directly into tracking pages.

According to app reviews, ParcelLab Order Tracking offers outstanding advantages such as enhanced customer satisfaction through detailed and transparent tracking updates, easy integration with existing systems, and the ability to engage customers post-purchase with personalized content. Users have praised its user-friendly interface and the positive impact on brand loyalty and repeat purchases.

Parcelecho Map Order Tracking is a convenient app that allows users to track their packages in real-time, providing support through Google Maps and automatic email notifications to keep users informed about their shipment status.

• Real-Time Package Tracking: Visualize your package's current location directly on Google Maps within the app.
• Email Notifications: Automatically inform customers about the latest status updates of their shipments via email.
• Customized Tracking Page: Create a seamless brand experience with a tracking page integrated into your own store.

Users praise Parcelecho Map Order Tracking for its intuitive interface and reliable updates. The app is highly rated for enhancing customer communication and providing a hassle-free method of tracking packages, significantly improving the overall shopping experience.

AfterShip Order Tracking is an app designed to provide customers with live shipment updates through a branded tracking page and automated notifications. It includes an analytics dashboard for monitoring carrier performance and an AI-driven delivery estimate widget to enhance buyer trust.

• Branded Tracking Pages: Create personalized tracking pages that enhance user experience and offer product recommendations to boost sales.
• Automated Notifications: Reduce customer anxiety with timely email and SMS notifications, minimizing "Where is my order?" (WISMO) inquiries.
• Centralized Shipment Dashboard: Monitor shipment status comprehensively and identify exceptions with ease.
• AI-Powered Delivery Estimates: Reassure customers by providing accurate delivery predictions on product and checkout pages.
• Built-in Analytics: Gain insights into shipment statuses and carrier on-time performance to streamline operations.

The app's outstanding advantages, as highlighted by user reviews, include its user-friendly interface, feature richness, and exceptional customer support. Users consistently praise the real-time tracking capability, efficiency enhancements, and the highly responsive support team, which helps resolve queries quickly and effectively.

SC Easy Orders Status Manager is a versatile tool for merchants who need more flexibility than default order statuses like fulfilled or unfulfilled. The app allows the creation of custom order statuses and the option to notify customers via customized emails.

• Custom Order Statuses: Create and manage personalized order statuses to fit your business model and streamline operations.
• Email Notifications: Notify customers of status changes using customized email templates tailored to your brand.
• Order Lookup/Tracking: Add a page for customers to track their orders using only the order number.
• Status Change Logs: Keep a detailed history of status changes in order notes for easy tracking.
• SMTP Integration: Use your SMTP server for sending emails to ensure secure and branded communications.

The app's outstanding advantages include its user-friendly interface and the significant operational flexibility it provides merchants, as noted in reviews. Users particularly appreciate the ability to create custom statuses and integrate personalized email communications, leading to improved customer engagement and satisfaction.

Bulk Order Tracking No. Update is a user-friendly app that allows merchants to efficiently import tracking numbers for their orders in bulk. With a simple installation process, users can seamlessly manage order tracking by exporting a sample CSV file, updating it with tracking numbers, and importing it back into the app. In addition, it helps identify orders without tracking numbers.

• Bulk Import: Easily import large volumes of tracking numbers using a CSV file, streamlining order management.
• Auto Fulfillment: Automatically fulfills orders that are not yet fulfilled when tracking numbers are updated.
• User-Friendly Interface: Simple and intuitive design makes the app easy to use for all merchants.
• Order Reporting and Tagging: Provides detailed reporting and adds customizable tags to orders for better organization.
• Quick Support: Offers prompt and efficient customer support to resolve any issues users might encounter.

The app's outstanding advantages, as highlighted by user reviews, include its seamless integration and simplicity, providing a significant boost in efficiency for merchants handling large volumes of orders. Users appreciate the ease of updating tracking information and fulfilling orders automatically, along with commendable customer service and support.

Order Tracking ‑ pkge is a comprehensive package and order tracking app designed to provide a custom and efficient tracking service for your customers. Easily set up smart notifications and connect with over 800 global and local logistics companies, with regular updates and integrations tailored to your needs.

• Comprehensive Tracking: Offers a complete package and order tracking solution that is customizable for your customer needs.
• Smart Notifications: Provides easy setup for e-mail and text message notifications regarding package statuses, ensuring timely updates.
• Extensive Integration: Supports over 800 global and local logistics companies with regular updates and the option for custom client-requested connections.
• Automated Communication: Keeps customers engaged with automated notifications, enhancing customer experience and boosting sales.
• Insightful Data: Delivers valuable tracking data for all packages, facilitating informed decision-making and improved logistics management.

The app is highly praised for its user-friendly interface and efficient notification system, which keeps customers informed and satisfied. Users appreciate the extensive integration with numerous logistics companies, which enhances the reliability and scalability of order tracking efforts. Additionally, the app significantly improves customer engagement post-purchase, contributing to increased sales and lasting customer relationships.

Afterdeal‑Order Tracking&Email is an app designed to provide users with accurate and timely order tracking, updating them on logistics in various scenarios like shipped, in transit, and delivery, thereby enhancing user engagement and experience.

• Comprehensive Tracking: Offers real-time updates on order status across multiple scenarios, keeping users informed at every stage.
• Enhanced User Engagement: Increases user interaction by touching base at key points throughout the order delivery process.
• Insightful Data: Provides detailed tracking data to resolve delivery issues swiftly and efficiently.
• Seamless Post-Sales Communication: Engages customers with streamlined communication, enhancing brand relationships post-purchase.
• Boosts Customer Loyalty: Delivers a superior post-sales experience, fostering long-term customer loyalty and satisfaction.

Users have praised the app for its reliability and user-friendly interface. Many reviews highlight its ability to effectively keep customers informed throughout the delivery process, improving their overall shopping experience and leading to higher customer satisfaction and retention.

Rush - Order Tracking & EDD is designed to enhance customer satisfaction and drive repeat sales by offering an efficient delivery tracking experience. The app automates carrier matching for shipments, creates beautiful "Track My Order" pages, and allows for SMS and email shipment notifications. It also presents new revenue opportunities through upsells and cross-sells during the delivery journey.

• Automated Carrier Matching: Streamlines the process of shipment tracking by automatically matching carriers with over 1,300 options, enhancing efficiency.
• Customized Tracking Pages: Enables businesses to create branded "Track My Order" pages with estimated delivery dates for a personalized customer experience.
• Automated Notifications: Keeps customers informed with automated SMS and email notifications regarding their order status, reducing customer anxiety.
• Revenue Opportunities: Opens new channels for sales through strategic upsells and cross-sells throughout the order delivery process.
• 24/7 Support: Provides around-the-clock customer support through private Slack and onboarding assistance, ensuring seamless integration and usage.

According to app reviews, Rush is praised for significantly improving customer satisfaction and reducing anxiety related to order tracking. Users appreciate the seamless integration with other platforms and the increase in customer engagement due to branded tracking pages and delivery notifications. The app's ability to generate additional revenue streams through careful upselling at various customer journey points is highly valued, leading to an increase in repeat purchases.

AutoTrack ‑ Order Tracking enhances the post-purchase experience by automating shipment tracking updates and providing merchants with a fully branded tracking page. It offers real-time notifications to customers, reducing manual follow-ups and customer service queries. With seamless integration across multiple carriers, it simplifies shipment management, complemented by analytics to enhance delivery processes and customer satisfaction.

• Automated Tracking Updates: Sends real-time notifications to customers, reducing the need for manual follow-ups and customer service inquiries.
• Branded Tracking Page: Provides merchants with a fully customized tracking page to reinforce their brand identity and improve customer trust.
• Seamless Carrier Integration: Integrates smoothly with multiple shipment carriers to simplify and streamline the shipment management process.
• Valuable Analytics: Offers comprehensive analytics to identify trends and improve delivery and customer satisfaction.
• Dropshipping Mode: Allows hiding specific keywords in tracking details to maintain discretion in dropshipping operations.

Customers appreciate AutoTrack for its reliability and ease of use, highlighting its ability to significantly reduce customer service inquiries. Positive reviews often mention its seamless integration and the valuable insights provided by its analytics. Users find the branded tracking page feature particularly beneficial in enhancing customer engagement and loyalty.

Shipment Tracking & Notify is a powerful Shopify order tracking app by PluginHive that simplifies post-purchase experiences with real-time order tracking and branded notifications. Ideal for ecommerce businesses, it helps reduce customer support queries while increasing trust and engagement. Track packages from major carriers like FedEx, USPS, DHL, UPS, and more—all from your Shopify dashboard. 

• Live Tracking Notifications: Automatically update customers via email when orders are In Transit, out for Delivery, or delivered
  

• Branded Tracking Page: Keep customers on your store with a fully branded tracking page for better retention and brand recall.
  

• Comprehensive Carrier Support: Track shipments from UPS, FedEx, USPS, DHL Express, Canada Post, Australia Post, Delhivery, and many more.
  

• Custom Email Delivery: Use your own email server to ensure delivery updates avoid spam folders.
  

• Merchant Dashboard: Monitor the delivery status of all your orders and take proactive actions in case of delays or exceptions.
  

If you’re looking to streamline order tracking and provide a premium post-purchase experience, Shipment Tracking & Notify is the ideal Shopify app. Its real-time notifications, branded tracking, and multi-carrier support help you boost customer satisfaction and loyalty—all while keeping support tickets low. Try it free for 7 days and scale with flexible plans starting at just $9/month.