Best Shopify Customer Order Tracking Apps 2025

Parcel Panel Order Tracking is an app designed to streamline order tracking processes for e-commerce businesses by providing real-time updates and resolving potential issues before they escalate. With its multilingual tracking page, customizable design features, and analytics tools, businesses can enhance customer satisfaction and drive sales. It offers easy setup, robust dropshipping support, and reliable customer service available round-the-clock.

• Real-time order tracking: Monitor orders in real-time and address any shipping exceptions promptly to enhance customer experience.
• Customizable tracking pages: Create branded, multilingual tracking pages with abundant custom elements to eliminate "Where is my order?" inquiries.
• Smart upsell system: Increase conversions with built-in upsell functionalities that drive more sales through strategic recommendations.
• Dropshipping support: Ideal for dropshipping with features like one-click origin hiding, specifically made to streamline operations.
• 24/7 customer support: Access comprehensive support via online chat or email anytime for any technical assistance or inquiries.

The app's outstanding advantages include seamless integration with platforms like Shopify, ensuring smooth operations straight from installation. Users consistently praise its customer support for being friendly, efficient, and promptly resolving issues, adding significant value. Parcel Panel also boasts a user-friendly interface making it easy for users to track shipments and keep customers informed, contributing to reduced customer inquiries and improved satisfaction.

Trackr Order Tracking, Tracker is an intuitive order tracking app designed to enhance customer loyalty by providing real-time tracking information from over 2100 carriers. The app supports customization of the tracking page to align with your brand, offers notifications for order status updates, and facilitates returns management with 24/7 support.

• Real-time Tracking: Offers up-to-date tracking information for orders from 2100+ carriers.
• Customizable Tracking Page: Allows personalization of the tracking page to match your brand's aesthetics and supports 40+ languages.
• Real-time Updates: Sends notifications via emails and SMS for order status and package location to keep customers informed.
• Dropshipper Friendly: Hides carrier details for a smooth tracking experience.
• Branded Returns Portal: Streamlines returns and exchanges with an easy-to-use portal.

Trackr's outstanding advantages, as noted by users, include its robust performance and comprehensive features, backed by a responsive customer care team that effectively resolves any issues that arise.

TrackingMore Order Tracking is a comprehensive shipment tracking solution that integrates seamlessly with various platforms, providing real-time updates and multilingual support. The app automates syncing with over 1,200 carriers globally and enhances customer engagement with notifications and estimated delivery dates.

• Global Carrier Integration: Supports over 1,200 carriers worldwide for seamless order tracking.
• Multilingual Tracking Page: Provides a user-friendly interface in multiple languages, allowing customers to easily track their orders.
• Proactive Notifications: Automates email notifications about shipment status and reduces customer complaints.
• Sales Boosting Features: Offers the ability to feature discounts on tracking pages and emails to boost sales.
• Comprehensive Analytics: Provides detailed insights into shipment and carrier performance, enhancing decision-making.

Reviews highlight the app's ease of use, exceptional customer service, and its seamless integration with e-commerce platforms like Shopify. Customers appreciate the timely and helpful assistance provided by support agents like Asha and Richie, which enhances customer satisfaction. The app's generous free plan and branding capabilities further boost user appeal.

The 17TRACK Order Tracking‑PaySync app enhances shopper experience by providing a self-service tracking page, reducing service requests, and offering upsell and cross-sell opportunities. It features status notifications and product highlights to drive sales, supports off-shore fulfillment concealment, and integrates PayPal Push to minimize chargebacks and speed up fund releases.

• Global Tracking: Track international and domestic packages conveniently in one platform.
• Customized Tracking Page: Buyers can look up their orders directly on your site, enhancing user experience.
• Triggered Email Notifications: Automatically inform customers of order status changes to keep them updated.
• Buyer Protection: Provide customers with order protection against loss, damage, or delay.
• Analytical Insights: Gain quick insights into shipment delivery and exception performances.

The app receives outstanding reviews, highlighting its user-friendly and intuitive interface, efficient real-time tracking, and exceptional customer support. Users commend the quick response time and problem-solving ability of the support team. The consolidation of tracking information and automatic notifications are frequently praised for simplifying shipment visibility, saving time, and enhancing customer satisfaction.

Parcelous Order Tracking is a comprehensive app designed to streamline order tracking by automatically handling tracking numbers, detecting carriers, and providing a seamless tracking experience for customers directly on your store's platform.

• Automated Tracking Integration: Effortlessly pulls tracking numbers from fulfillments to minimize manual input and errors.
• Carrier Autodetection: Automatically identifies carriers without requiring manual specification for every fulfillment.
• Comprehensive Carrier Fetching: Retrieves tracking information from a wide range of carriers, enhancing tracking accuracy and reliability.
• Transit Tracking Numbers Handling: Automatically gathers additional or transit tracking numbers when available, ensuring complete tracking data.
• Customer Self-Service Portal: Enables customers to independently track their orders using versatile identifiers such as tracking numbers or order numbers combined with email/phone, reducing customer support inquiries.

The app's outstanding advantages, highlighted by user reviews, include its efficiency in reducing customer service workload, the convenience of automatic carrier detection, and its ability to provide comprehensive tracking from multiple carriers, enhancing customer satisfaction and operational efficiency.

Track123 Order Tracking 3D is a comprehensive order tracking solution designed to enhance the user experience through customizable tracking pages and robust real-time features. Offering integration with over 1700 couriers, this app helps businesses minimize customer inquiries, optimize shipping performance, and potentially increase sales through product recommendations.

• Breathtaking Tracking Page: Easily create and customize tracking pages to enhance user experience and brand appearance.
• Shipment Analytics Dashboard: Leverage detailed analytics to evaluate carrier performance for informed decision-making.
• Order Status Notifications: Reduce customer anxiety with real-time updates and notifications, minimizing WISMO queries.
• Dropshipping Mode: Hide sensitive shipment details like Chinese origins to streamline customer interactions.
• Extensive Courier Support: Compatible with more than 1700 couriers globally, offering broad and flexible shipping options.

Track123 Order Tracking 3D receives outstanding reviews for its user-friendly interface, seamless integration with platforms like Shopify, and a rich array of features such as real-time tracking updates and supportive customer service. Users particularly appreciate the ease of setup, customization options, and the effectiveness in reducing customer inquiries, making it a highly recommended solution for improving post-purchase satisfaction.

TrackIt | Order Tracking is an intuitive app designed to simplify the process of order tracking for both customers and merchants. By inputting an email address and order number, customers can easily view their order status and access a tracking link if the order has been shipped.

• Ease of Use: The app is straightforward to install and operate, ensuring a seamless experience for both customers and merchants.
• Order Status Updates: Customers can quickly check the status of their orders with just an email address and order number.
• Direct Tracking Links: Provides customers with direct links to the relevant shipping company's tracking page upon shipment.
• Universal Compatibility: Supports tracking links from any shipping company that offers them, enhancing flexibility.
• Enhanced User Experience: Reduces the need for customer service inquiries by providing accessible order status information.

The app has received outstanding reviews for its intuitive user interface and the time-saving benefits it offers both customers and merchants. Users appreciate the app's capacity to reduce the need for customer service interventions by providing clear and direct access to order statuses and shipping links. The universal compatibility with various shipping companies is also frequently highlighted as a significant advantage.

Synctrack Order Tracking from Omega is designed to enhance post-purchase operations cost-effectively. It offers precise order tracking, especially for China-based couriers like Yanwen and Yunexpress, and simplifies management by consolidating multiple orders. With custom tracking pages and detailed delivery estimates, it keeps customers informed and engaged through email and SMS updates, while leveraging strategic marketing assets to boost sales.

• Custom Tracking Pages: Create branded order tracking pages for a consistent and professional customer experience.
• Real-time Order Tracking: Keep customers informed by tracking orders in real-time.
• Estimated Delivery Dates (EDD): Increase customer satisfaction with accurate delivery timelines and ETAs.
• Keyword Filtering: Enhance the order tracking page by filtering unwanted keywords.
• Automated Courier Matching: Ensure seamless tracking experiences with automated courier matching.

Customers praise Synctrack Order Tracking for its exceptional customer support and efficient, customizable tracking solutions. Users report swift resolutions and seamless integration, highlighting the app's supportive team, particularly appreciating Tracy's assistance in customization and compliance with policies. With top ratings, the app is recognized for its reliability and responsive customer service.

PostShip Order Tracking de-stresses your team and delights your customers with intuitive tracking pages, proactive notifications, and order status updates from over 1400 carriers. This app significantly enhances the post-purchase experience by reducing order tracking support queries and improving customer communication.

• Intuitive Tracking Pages: Create user-friendly and visually appealing tracking pages to enhance customer experience.
• Proactive Notifications: Keep customers informed of potential delays and order statuses, reducing anxiety.
• Comprehensive Order Lookup: Centralized place to manage and analyze all shipping data effortlessly.
• Brand Enhancement: Branded order lookup pages increase customer loyalty and satisfaction.
• Extensive Carrier Support: Supports over 1400 carriers for a global tracking reach.

The PostShip Order Tracking app is highly praised for its ease of use, responsiveness, and reliability. Users find it a lifesaver for managing shipping statuses without manual intervention, appreciate the responsive customer support, and enjoy the app's steady improvements, highlighting its intuitive design and rich features. Customers gain increased satisfaction as their orders are tracked efficiently, enhancing the overall purchase experience.

Parcelecho Map Order Tracking is a convenient app that allows users to track their packages in real-time, providing support through Google Maps and automatic email notifications to keep users informed about their shipment status.

• Real-Time Package Tracking: Visualize your package's current location directly on Google Maps within the app.
• Email Notifications: Automatically inform customers about the latest status updates of their shipments via email.
• Customized Tracking Page: Create a seamless brand experience with a tracking page integrated into your own store.

Users praise Parcelecho Map Order Tracking for its intuitive interface and reliable updates. The app is highly rated for enhancing customer communication and providing a hassle-free method of tracking packages, significantly improving the overall shopping experience.

ParcelLab Order Tracking is a free-to-install application that provides an enterprise-grade solution for personalized, end-to-end post-purchase experiences. It allows businesses to take control over customer interaction touchpoints to boost conversions, enhance customer retention, and unlock new revenue streams.

• Instant integration: The app offers seamless integration with automatic data exchange to streamline the setup process.
• Embedded tracking page: Easily create a tracking page that displays detailed order and returns information.
• Split Shipment support: Display comprehensive order data, including split shipments, to keep customers well-informed.
• Personalized content: Inject curated content tailored to different customer segments directly into tracking pages.

According to app reviews, ParcelLab Order Tracking offers outstanding advantages such as enhanced customer satisfaction through detailed and transparent tracking updates, easy integration with existing systems, and the ability to engage customers post-purchase with personalized content. Users have praised its user-friendly interface and the positive impact on brand loyalty and repeat purchases.

AutoTrack ‑ Order Tracking enhances the post-purchase experience by automating shipment tracking updates and providing merchants with a fully branded tracking page. It offers real-time notifications to customers, reducing manual follow-ups and customer service queries. With seamless integration across multiple carriers, it simplifies shipment management, complemented by analytics to enhance delivery processes and customer satisfaction.

• Automated Tracking Updates: Sends real-time notifications to customers, reducing the need for manual follow-ups and customer service inquiries.
• Branded Tracking Page: Provides merchants with a fully customized tracking page to reinforce their brand identity and improve customer trust.
• Seamless Carrier Integration: Integrates smoothly with multiple shipment carriers to simplify and streamline the shipment management process.
• Valuable Analytics: Offers comprehensive analytics to identify trends and improve delivery and customer satisfaction.
• Dropshipping Mode: Allows hiding specific keywords in tracking details to maintain discretion in dropshipping operations.

Customers appreciate AutoTrack for its reliability and ease of use, highlighting its ability to significantly reduce customer service inquiries. Positive reviews often mention its seamless integration and the valuable insights provided by its analytics. Users find the branded tracking page feature particularly beneficial in enhancing customer engagement and loyalty.

The H3 Order Tracking Notifier provides customers with real-time shipment updates via an order tracking page and automatic notifications. It includes a comprehensive shipment analytics dashboard that monitors carrier transit times, delivery statuses, and failed attempts, assisting businesses in enhancing their delivery efficiency with detailed insights.

• Real-time Updates: Customers receive immediate shipment notifications, keeping them informed about their order status.
• Order Tracking Page: A dedicated page allows easy access for customers to track shipments at any time.
• Analytics Dashboard: Tracks carrier performance, providing insights into transit times, delivery statuses, and issues.
• Improved Delivery Times: Offers detailed analytics to help businesses optimize shipping efficiency.
• Automatic Notifications: Sends timely alerts to customers, reducing manual follow-up efforts for businesses.

Users have praised the app for its outstanding ability to accurately update and track shipment statuses, resulting in greater customer satisfaction and operational efficiency. Many reviews highlight the intuitive interface of the tracking page and the effectiveness of the automatic notifications in keeping both businesses and customers well-informed.

Ordertracker ‑ Track & Upsell is an efficient app that adds a customizable order tracking page to your store, enabling smooth and reliable order tracking for your customers. With support from over 1200 couriers, it replaces specific tracking details with clear, generic phrases without losing data integrity, enhancing the customer experience while optimizing delivery times.

• Customizable Tracking Page: Allows you to personalize the order tracking interface with your brand's aesthetics.
• Universal Courier Support: Tracks orders seamlessly across over 1200 international couriers.
• Data Simplification: Replaces complex Chinese tracking events with understandable generic phrases while maintaining data integrity.
• Real-time Updates: Provides accurate, up-to-date information to customers, improving satisfaction and reducing workload.
• Analytics Integration: Offers detailed analytics to help improve delivery times and enhance operational efficiency.

The app’s outstanding advantages, as highlighted in user reviews, include its ease of setup, reliability, real-time update capability, and customer-friendly interface. Users noted significant reductions in tracking inquiries, seamless integration with their stores, and a notable boost in customer trust and satisfaction. Additionally, the app is praised for its comprehensive courier support and fair price point compared to similar services.

The GZ Order Tracking Page app is designed for online shoppers to monitor the status of their orders easily. It offers a streamlined way for customers to track their order from placement to delivery, providing estimated shipping and delivery dates. The app allows for customizable order statuses and requires only an order number and email for the latest updates.

• Support Time Saving: Reduces common support queries such as "Where’s my order?" by providing real-time tracking information.
• Customizable Order Timelines: Allows setting of processing times and estimated arrival dates for different shipping profiles.
• Custom Order Statuses: Enables addition of personalized order statuses to enhance the customer experience.
• Enhanced Customer Information: Displays shipping messages and estimated time of arrival (ETA) information directly under the "Add to Cart" button.
• Data Privacy: Avoids sharing sensitive customer information with third-party apps, enhancing privacy and security.

The outstanding advantages of the GZ Order Tracking Page, as highlighted by users, include its efficiency in reducing customer support time, ease of use, and enhanced customer satisfaction through detailed and timely order updates. Users appreciate the customizable features that allow adaptation to different business needs and the privacy-safe environment it provides.

Bulk Order Tracking No. Update is a user-friendly app that allows merchants to efficiently import tracking numbers for their orders in bulk. With a simple installation process, users can seamlessly manage order tracking by exporting a sample CSV file, updating it with tracking numbers, and importing it back into the app. In addition, it helps identify orders without tracking numbers.

• Bulk Import: Easily import large volumes of tracking numbers using a CSV file, streamlining order management.
• Auto Fulfillment: Automatically fulfills orders that are not yet fulfilled when tracking numbers are updated.
• User-Friendly Interface: Simple and intuitive design makes the app easy to use for all merchants.
• Order Reporting and Tagging: Provides detailed reporting and adds customizable tags to orders for better organization.
• Quick Support: Offers prompt and efficient customer support to resolve any issues users might encounter.

The app's outstanding advantages, as highlighted by user reviews, include its seamless integration and simplicity, providing a significant boost in efficiency for merchants handling large volumes of orders. Users appreciate the ease of updating tracking information and fulfilling orders automatically, along with commendable customer service and support.

Tracktor Order Tracking is a comprehensive solution that transforms first-time buyers into repeat customers by enhancing satisfaction and reducing support costs. Integrating with over 1,500 carriers, it provides users and customers with detailed visibility of each order's status and location. Fully customizable, Tracktor allows businesses to craft a unique and engaging tracking experience.

• Extensive Carrier Integration: Track orders worldwide with more than 1,500 integrated carriers, ensuring broad coverage and reliable tracking.
• Customer Empowerment: Minimize "Where Is My Order" (WISMO) inquiries by enabling customers to self-serve and access real-time order status updates.
• Custom Notifications: Automatically trigger email and SMS notifications when packages are out for delivery or have been delivered, keeping customers informed.
• Branded Tracking Pages: Manage and customize what customers see with branded tracking pages that enhance brand loyalty and recognition.
• 3D Interactive Map: Gain tracking insights with a 3D interactive map showing the location of all orders, aiding in efficient logistics management.

Based on reviews, Tracktor Order Tracking excels in providing a simple and easy-to-use order status page that empowers customers to track their shipments effectively. The integration into fulfillment emails and mission control insights, like average delivery speeds and exceptions, contribute to its outstanding value and appeal. Users appreciate the reasonable pricing and the app’s ability to streamline order management and enhance customer service.

Order Tracking ‑ pkge is a comprehensive package and order tracking app designed to provide a custom and efficient tracking service for your customers. Easily set up smart notifications and connect with over 800 global and local logistics companies, with regular updates and integrations tailored to your needs.

• Comprehensive Tracking: Offers a complete package and order tracking solution that is customizable for your customer needs.
• Smart Notifications: Provides easy setup for e-mail and text message notifications regarding package statuses, ensuring timely updates.
• Extensive Integration: Supports over 800 global and local logistics companies with regular updates and the option for custom client-requested connections.
• Automated Communication: Keeps customers engaged with automated notifications, enhancing customer experience and boosting sales.
• Insightful Data: Delivers valuable tracking data for all packages, facilitating informed decision-making and improved logistics management.

The app is highly praised for its user-friendly interface and efficient notification system, which keeps customers informed and satisfied. Users appreciate the extensive integration with numerous logistics companies, which enhances the reliability and scalability of order tracking efforts. Additionally, the app significantly improves customer engagement post-purchase, contributing to increased sales and lasting customer relationships.

iTrack ‑ Order Tracking simplifies dropshipping by allowing businesses to generate and customize tracking pages that match their brand image. Optimizing shipment processes, it offers more than 17 tracking options and enables fully customizable order lookup and delivery pages.

• Custom Tracking Pages: Create and personalize tracking pages to align with your brand's aesthetics.
• Adjustable Shipping Times: Manage customer expectations by setting desired shipping times to reduce after-sales service needs.
• Comprehensive Tracking Options: Access over 17 different order tracking formats for efficient shipment management.
• Built for Dropshipping: Designed specifically for dropshipping businesses, ensuring smooth operation without delays or reliance on foreign origins.
• Efficient Customer Support: Reduce customer inquiries with a fully automated tracking system and order lookup features.

The app's outstanding advantages, according to user reviews, include its ease of installation and setup, seamless tracking experience, reliable and responsive customer service, and value for money. Users have praised its efficiency in improving dropshipping operations and its user-friendly interface.

TrackX is a user-friendly order tracking app designed to ease customer anxiety and reduce support inquiries by providing customizable email notifications and multiple tracking portal themes. It boosts sales with cross-sells and upsells available directly on the tracking page and offers tailored custom features.

• Custom Email Notifications: Keep customers updated at every step of their order journey with customizable email alerts.
• Brand-Themed Tracking Portals: Choose from various tracking portal themes that align with your brand's style.
• Cross-Selling and Upselling: Increase sales by displaying additional product offers on the tracking page.
• Tailored Custom Features: Access bespoke features designed to meet your specific business needs.

The app's outstanding advantages include reducing the need for customer inquiries by providing real-time tracking updates, simplifying management across multiple order platforms, and having a highly intuitive interface. Customers have praised its simplicity, comprehensive functionality, and excellent customer support, rating it highly.