Best Shopify Customer Order Tracking Apps 2025

Parcel Panel Order Tracking is an app designed to streamline order tracking processes for e-commerce businesses by providing real-time updates and resolving potential issues before they escalate. With its multilingual tracking page, customizable design features, and analytics tools, businesses can enhance customer satisfaction and drive sales. It offers easy setup, robust dropshipping support, and reliable customer service available round-the-clock.

• Real-time order tracking: Monitor orders in real-time and address any shipping exceptions promptly to enhance customer experience.
• Customizable tracking pages: Create branded, multilingual tracking pages with abundant custom elements to eliminate "Where is my order?" inquiries.
• Smart upsell system: Increase conversions with built-in upsell functionalities that drive more sales through strategic recommendations.
• Dropshipping support: Ideal for dropshipping with features like one-click origin hiding, specifically made to streamline operations.
• 24/7 customer support: Access comprehensive support via online chat or email anytime for any technical assistance or inquiries.

The app's outstanding advantages include seamless integration with platforms like Shopify, ensuring smooth operations straight from installation. Users consistently praise its customer support for being friendly, efficient, and promptly resolving issues, adding significant value. Parcel Panel also boasts a user-friendly interface making it easy for users to track shipments and keep customers informed, contributing to reduced customer inquiries and improved satisfaction.

The 17TRACK Order Tracking‑PaySync app enhances shopper experience by providing a self-service tracking page, reducing service requests, and offering upsell and cross-sell opportunities. It features status notifications and product highlights to drive sales, supports off-shore fulfillment concealment, and integrates PayPal Push to minimize chargebacks and speed up fund releases.

• Global Tracking: Track international and domestic packages conveniently in one platform.
• Customized Tracking Page: Buyers can look up their orders directly on your site, enhancing user experience.
• Triggered Email Notifications: Automatically inform customers of order status changes to keep them updated.
• Buyer Protection: Provide customers with order protection against loss, damage, or delay.
• Analytical Insights: Gain quick insights into shipment delivery and exception performances.

The app receives outstanding reviews, highlighting its user-friendly and intuitive interface, efficient real-time tracking, and exceptional customer support. Users commend the quick response time and problem-solving ability of the support team. The consolidation of tracking information and automatic notifications are frequently praised for simplifying shipment visibility, saving time, and enhancing customer satisfaction.

Track123 Order Tracking 3D is a comprehensive order tracking solution designed to enhance the user experience through customizable tracking pages and robust real-time features. Offering integration with over 1700 couriers, this app helps businesses minimize customer inquiries, optimize shipping performance, and potentially increase sales through product recommendations.

• Breathtaking Tracking Page: Easily create and customize tracking pages to enhance user experience and brand appearance.
• Shipment Analytics Dashboard: Leverage detailed analytics to evaluate carrier performance for informed decision-making.
• Order Status Notifications: Reduce customer anxiety with real-time updates and notifications, minimizing WISMO queries.
• Dropshipping Mode: Hide sensitive shipment details like Chinese origins to streamline customer interactions.
• Extensive Courier Support: Compatible with more than 1700 couriers globally, offering broad and flexible shipping options.

Track123 Order Tracking 3D receives outstanding reviews for its user-friendly interface, seamless integration with platforms like Shopify, and a rich array of features such as real-time tracking updates and supportive customer service. Users particularly appreciate the ease of setup, customization options, and the effectiveness in reducing customer inquiries, making it a highly recommended solution for improving post-purchase satisfaction.

AfterShip Order Tracking is an app designed to provide customers with live shipment updates through a branded tracking page and automated notifications. It includes an analytics dashboard for monitoring carrier performance and an AI-driven delivery estimate widget to enhance buyer trust.

• Branded Tracking Pages: Create personalized tracking pages that enhance user experience and offer product recommendations to boost sales.
• Automated Notifications: Reduce customer anxiety with timely email and SMS notifications, minimizing "Where is my order?" (WISMO) inquiries.
• Centralized Shipment Dashboard: Monitor shipment status comprehensively and identify exceptions with ease.
• AI-Powered Delivery Estimates: Reassure customers by providing accurate delivery predictions on product and checkout pages.
• Built-in Analytics: Gain insights into shipment statuses and carrier on-time performance to streamline operations.

The app's outstanding advantages, as highlighted by user reviews, include its user-friendly interface, feature richness, and exceptional customer support. Users consistently praise the real-time tracking capability, efficiency enhancements, and the highly responsive support team, which helps resolve queries quickly and effectively.

TrackIt | Order Tracking is a user-friendly app designed to streamline the order tracking process for both customers and merchants. With a simple setup, customers can enter their email address and order number to quickly access the status of their orders. The app not only informs users whether their orders have been shipped but also provides a direct link to the shipping company's tracking page when available. This seamless integration enhances the user experience by providing easy access to crucial order information, reducing the need for customer service inquiries. TrackIt is compatible with any shipping company that offers tracking links, making it a versatile tool for businesses worldwide. By simplifying order tracking, TrackIt helps improve customer satisfaction and operational efficiency.

Parcelous Order Tracking is a comprehensive app designed to streamline order tracking by automatically handling tracking numbers, detecting carriers, and providing a seamless tracking experience for customers directly on your store's platform.

• Automated Tracking Integration: Effortlessly pulls tracking numbers from fulfillments to minimize manual input and errors.
• Carrier Autodetection: Automatically identifies carriers without requiring manual specification for every fulfillment.
• Comprehensive Carrier Fetching: Retrieves tracking information from a wide range of carriers, enhancing tracking accuracy and reliability.
• Transit Tracking Numbers Handling: Automatically gathers additional or transit tracking numbers when available, ensuring complete tracking data.
• Customer Self-Service Portal: Enables customers to independently track their orders using versatile identifiers such as tracking numbers or order numbers combined with email/phone, reducing customer support inquiries.

The app's outstanding advantages, highlighted by user reviews, include its efficiency in reducing customer service workload, the convenience of automatic carrier detection, and its ability to provide comprehensive tracking from multiple carriers, enhancing customer satisfaction and operational efficiency.

TrackingMore Order Tracking is a comprehensive shipment tracking solution that integrates seamlessly with various platforms, providing real-time updates and multilingual support. The app automates syncing with over 1,200 carriers globally and enhances customer engagement with notifications and estimated delivery dates.

• Global Carrier Integration: Supports over 1,200 carriers worldwide for seamless order tracking.
• Multilingual Tracking Page: Provides a user-friendly interface in multiple languages, allowing customers to easily track their orders.
• Proactive Notifications: Automates email notifications about shipment status and reduces customer complaints.
• Sales Boosting Features: Offers the ability to feature discounts on tracking pages and emails to boost sales.
• Comprehensive Analytics: Provides detailed insights into shipment and carrier performance, enhancing decision-making.

Reviews highlight the app's ease of use, exceptional customer service, and its seamless integration with e-commerce platforms like Shopify. Customers appreciate the timely and helpful assistance provided by support agents like Asha and Richie, which enhances customer satisfaction. The app's generous free plan and branding capabilities further boost user appeal.

Synctrack Order Tracking from Omega is designed to enhance post-purchase operations cost-effectively. It offers precise order tracking, especially for China-based couriers like Yanwen and Yunexpress, and simplifies management by consolidating multiple orders. With custom tracking pages and detailed delivery estimates, it keeps customers informed and engaged through email and SMS updates, while leveraging strategic marketing assets to boost sales.

• Custom Tracking Pages: Create branded order tracking pages for a consistent and professional customer experience.
• Real-time Order Tracking: Keep customers informed by tracking orders in real-time.
• Estimated Delivery Dates (EDD): Increase customer satisfaction with accurate delivery timelines and ETAs.
• Keyword Filtering: Enhance the order tracking page by filtering unwanted keywords.
• Automated Courier Matching: Ensure seamless tracking experiences with automated courier matching.

Customers praise Synctrack Order Tracking for its exceptional customer support and efficient, customizable tracking solutions. Users report swift resolutions and seamless integration, highlighting the app's supportive team, particularly appreciating Tracy's assistance in customization and compliance with policies. With top ratings, the app is recognized for its reliability and responsive customer service.

H3 Order Tracking Notifier is a dynamic app designed to keep customers informed with real-time shipment updates via an intuitive order tracking page and automatic notifications. Featuring a powerful shipment analytics dashboard, it tracks and dissects carrier transit times, delivery statuses, and any failed delivery attempts. This valuable data empowers businesses to refine their delivery processes and achieve faster shipping times, ultimately enhancing customer satisfaction. By offering convenient tools to monitor every aspect of the shipping journey, the app ensures users can easily access and understand their order statuses. H3 Order Tracking Notifier is essential for businesses aiming to streamline their logistics and improve their service quality.

WeShip Track is an innovative app designed specifically for Shopify merchants who wish to enhance their order tracking capabilities. This app provides real-time order tracking, allowing merchants to monitor shipments with greater efficiency and accuracy. By offering detailed carrier performance monitoring, WeShip Track ensures that merchants can maintain oversight over their logistics operations. Additionally, the app enables the creation of personalized tracking pages, elevating the customer experience and significantly reducing "Where is my order?" (WISMO) inquiries. With these features, merchants can streamline their operations, resulting in improved logistics management and increased customer satisfaction. WeShip Track is an essential tool for those seeking to optimize their fulfillment processes and foster happier customer relationships.

PostShip Order Tracking de-stresses your team and delights your customers with intuitive tracking pages, proactive notifications, and order status updates from over 1400 carriers. This app significantly enhances the post-purchase experience by reducing order tracking support queries and improving customer communication.

• Intuitive Tracking Pages: Create user-friendly and visually appealing tracking pages to enhance customer experience.
• Proactive Notifications: Keep customers informed of potential delays and order statuses, reducing anxiety.
• Comprehensive Order Lookup: Centralized place to manage and analyze all shipping data effortlessly.
• Brand Enhancement: Branded order lookup pages increase customer loyalty and satisfaction.
• Extensive Carrier Support: Supports over 1400 carriers for a global tracking reach.

The PostShip Order Tracking app is highly praised for its ease of use, responsiveness, and reliability. Users find it a lifesaver for managing shipping statuses without manual intervention, appreciate the responsive customer support, and enjoy the app's steady improvements, highlighting its intuitive design and rich features. Customers gain increased satisfaction as their orders are tracked efficiently, enhancing the overall purchase experience.

Tracktor Order Tracking is a comprehensive solution that transforms first-time buyers into repeat customers by enhancing satisfaction and reducing support costs. Integrating with over 1,500 carriers, it provides users and customers with detailed visibility of each order's status and location. Fully customizable, Tracktor allows businesses to craft a unique and engaging tracking experience.

• Extensive Carrier Integration: Track orders worldwide with more than 1,500 integrated carriers, ensuring broad coverage and reliable tracking.
• Customer Empowerment: Minimize "Where Is My Order" (WISMO) inquiries by enabling customers to self-serve and access real-time order status updates.
• Custom Notifications: Automatically trigger email and SMS notifications when packages are out for delivery or have been delivered, keeping customers informed.
• Branded Tracking Pages: Manage and customize what customers see with branded tracking pages that enhance brand loyalty and recognition.
• 3D Interactive Map: Gain tracking insights with a 3D interactive map showing the location of all orders, aiding in efficient logistics management.

Based on reviews, Tracktor Order Tracking excels in providing a simple and easy-to-use order status page that empowers customers to track their shipments effectively. The integration into fulfillment emails and mission control insights, like average delivery speeds and exceptions, contribute to its outstanding value and appeal. Users appreciate the reasonable pricing and the app’s ability to streamline order management and enhance customer service.

Bulk Order Tracking No. Update by Apps on Demand is a user-friendly app designed to streamline the process of importing tracking numbers for orders. Simply install the app, export a sample CSV file, add your tracking numbers, and import it back into the app. This efficient tool also allows merchants to export a list of order IDs that lack tracking numbers, ensuring nothing falls through the cracks. The app can automatically fulfill orders if they haven't been completed yet, adding an extra layer of convenience. With easy-to-use features, comprehensive reporting, and order tagging capabilities, managing bulk orders becomes hassle-free. Plus, the app offers quick support to resolve any issues you may encounter, ensuring a smooth user experience.

iTrack ‑ Order Tracking simplifies dropshipping by allowing businesses to generate and customize tracking pages that match their brand image. Optimizing shipment processes, it offers more than 17 tracking options and enables fully customizable order lookup and delivery pages.

• Custom Tracking Pages: Create and personalize tracking pages to align with your brand's aesthetics.
• Adjustable Shipping Times: Manage customer expectations by setting desired shipping times to reduce after-sales service needs.
• Comprehensive Tracking Options: Access over 17 different order tracking formats for efficient shipment management.
• Built for Dropshipping: Designed specifically for dropshipping businesses, ensuring smooth operation without delays or reliance on foreign origins.
• Efficient Customer Support: Reduce customer inquiries with a fully automated tracking system and order lookup features.

The app's outstanding advantages, according to user reviews, include its ease of installation and setup, seamless tracking experience, reliable and responsive customer service, and value for money. Users have praised its efficiency in improving dropshipping operations and its user-friendly interface.

Rush - Order Tracking & EDD is designed to enhance customer satisfaction and drive repeat sales by offering an efficient delivery tracking experience. The app automates carrier matching for shipments, creates beautiful "Track My Order" pages, and allows for SMS and email shipment notifications. It also presents new revenue opportunities through upsells and cross-sells during the delivery journey.

• Automated Carrier Matching: Streamlines the process of shipment tracking by automatically matching carriers with over 1,300 options, enhancing efficiency.
• Customized Tracking Pages: Enables businesses to create branded "Track My Order" pages with estimated delivery dates for a personalized customer experience.
• Automated Notifications: Keeps customers informed with automated SMS and email notifications regarding their order status, reducing customer anxiety.
• Revenue Opportunities: Opens new channels for sales through strategic upsells and cross-sells throughout the order delivery process.
• 24/7 Support: Provides around-the-clock customer support through private Slack and onboarding assistance, ensuring seamless integration and usage.

According to app reviews, Rush is praised for significantly improving customer satisfaction and reducing anxiety related to order tracking. Users appreciate the seamless integration with other platforms and the increase in customer engagement due to branded tracking pages and delivery notifications. The app's ability to generate additional revenue streams through careful upselling at various customer journey points is highly valued, leading to an increase in repeat purchases.

The GZ Order Tracking Page app is designed for online shoppers to monitor the status of their orders easily. It offers a streamlined way for customers to track their order from placement to delivery, providing estimated shipping and delivery dates. The app allows for customizable order statuses and requires only an order number and email for the latest updates.

• Support Time Saving: Reduces common support queries such as "Where’s my order?" by providing real-time tracking information.
• Customizable Order Timelines: Allows setting of processing times and estimated arrival dates for different shipping profiles.
• Custom Order Statuses: Enables addition of personalized order statuses to enhance the customer experience.
• Enhanced Customer Information: Displays shipping messages and estimated time of arrival (ETA) information directly under the "Add to Cart" button.
• Data Privacy: Avoids sharing sensitive customer information with third-party apps, enhancing privacy and security.

The outstanding advantages of the GZ Order Tracking Page, as highlighted by users, include its efficiency in reducing customer support time, ease of use, and enhanced customer satisfaction through detailed and timely order updates. Users appreciate the customizable features that allow adaptation to different business needs and the privacy-safe environment it provides.

Parcelecho Map Order Tracking is a convenient app that allows users to track their packages in real-time, providing support through Google Maps and automatic email notifications to keep users informed about their shipment status.

• Real-Time Package Tracking: Visualize your package's current location directly on Google Maps within the app.
• Email Notifications: Automatically inform customers about the latest status updates of their shipments via email.
• Customized Tracking Page: Create a seamless brand experience with a tracking page integrated into your own store.

Users praise Parcelecho Map Order Tracking for its intuitive interface and reliable updates. The app is highly rated for enhancing customer communication and providing a hassle-free method of tracking packages, significantly improving the overall shopping experience.

Afterdeal‑Order Tracking&Email is a dynamic app designed to enhance the post-purchase experience by accurately tracking order information and providing users with timely logistics updates. It covers at least seven different scenarios, including when an order is shipped, in transit, or delivered, ensuring customers are always informed. The app increases user engagement by providing multiple touchpoints, creating a captivating user experience. By offering insightful tracking data, it helps resolve delivery issues swiftly, contributing to improved customer satisfaction. The app also facilitates seamless post-sales communication, strengthening brand-customer relationships. With Afterdeal, businesses can deliver an exemplary post-sales experience, fostering customer loyalty and sustaining long-term success.

Shipway Order Tracking is a comprehensive platform for D2C eCommerce that optimizes the post-purchase experience. It offers features like proactive order tracking, multi-channel notifications, and tools to measure and improve buyer satisfaction, fostering repeat purchases and customer loyalty.

• Branded Order Tracking: Provides a personalized tracking page with an estimated delivery date to enhance customer confidence.
• Multi-channel Notifications: Delivers proactive tracking and status updates via SMS, Email, and WhatsApp to keep customers informed.
• Feedback & Review Widget: Collects valuable customer reviews and feedback to help businesses improve their offerings.
• Customer Query Handling: Equips businesses to efficiently manage and respond to customer inquiries, boosting satisfaction.
• Product Recommendations: Encourages repeat purchases by suggesting relevant products to customers based on their purchase behavior.

The app is highly regarded for its ease of use and effectiveness in improving the post-purchase customer experience. Users praise its timely notifications and seamless integrations, leading to increased customer satisfaction and loyalty. It is noted for significantly enhancing communication between buyers and sellers, resulting in improved buyer retention.

Order Tracking - pkge is a versatile app designed to enhance your e-commerce business by providing a custom-designed order tracking service tailored to your needs. With the ability to connect with over 800 global and local logistics companies, you can track your packages effortlessly. The app offers smart notifications via e-mail and text messages, ensuring your customers stay informed about their package statuses in real-time. It allows seamless integration and customization, offering connection solutions upon request. Moreover, the app aims to boost sales by creating a branded, context-rich post-purchase experience, complete with automated notifications that keep your customers engaged. Gain insightful tracking data to optimize your shipping processes, and ensure all orders are automatically accessible through the pkge.net mobile app for a streamlined customer experience. Regular updates and new integrations are added to keep your business ahead in the competitive e-commerce landscape.