TrackIt | Order Tracking

Develop by Shopify

$9.99

/ Month

2 Days Free Trial

Customers can track their orders directly from your website

Easy installation

Order status updates

Better user experience

Multi-carrier support

Shipped order links

Reduced service inquiries

About TrackIt | Order Tracking

Launched Dec 05, 2021

Built by Shopify

Address

111 2nd Ave NE Suite 360, Saint Petersburg, FL, 33701, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Allow customers to track their orders on your website.

TrackIt is easy to install and simple to use for the customer and merchant. Customers enter their email address and order number and can then see the status of the order and whether or not it has been shipped. If it has been shipped, the customer will also see a link they can click on. If they click the link, they will be brought to the tracking page of the relevant shipping company.

Gives better user experience
Customers can easily find information about the status of their order
Reduces customer Service order status information
Works with any shipping company that offers a tracking link option.

Pros

Easy to install and simple to use for both customers and merchants
Allows customers to track their orders using their email address and order number
Directs customers to the tracking page of the relevant shipping company if the order has been shipped
Improves user experience by providing clear and accessible order status information
Reduces the workload on customer service by minimizing order status inquiries
Compatible with any shipping company that provides a tracking link

Cons

Dependency on shipping companies to provide accurate tracking links and information
May not offer additional advanced tracking features that some users might require
Does not mention support for tracking updates or notifications