Parcelous Order Tracking

Name: Parcelous Order Tracking Introduction Video
Uploaded: 2024-04-05T02:48:03Z
Duration: 1 min 33 s
Description: Track orders at embedded page with 200+ carriers supported

Develop by Parcelous.com

$9.99-$49.99

/ Month

Free plan available

Track orders at embedded page with 200+ carriers supported

Automatic tracking fetch

Carrier autodetection

Embedded tracking page

About Parcelous Order Tracking

Launched Jan 22, 2020

Built by Parcelous.com

Email :

[email protected]

Address

Valihanova Street 7, 1708, Nur-Sultan, Z05T2P6, KZ

Website Privacy policy

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Introduction Video

Description

Let your customers track their orders directly at your store

Our app automatically pulls the tracking numbers from your fulfillments, detects possible carriers, fetches the tracking info, creates a tracking page at your store, and lets your customers request it with their tracking number or order number + e-mail/phone. Reduce the time you spend on customer support by letting customers track their orders themselves.

Carrier autodetection - no need for specifying a carrier for every fulfillment
Fetching the tracking info from every possible carrier, not just 1 or 2
Pulling additional/transit tracking numbers automatically if present

Pros

Automatically pulls tracking numbers from fulfillments
Detects possible carriers for tracking information
Creates an embedded tracking page at the store
Customers can request tracking info with tracking number or order number + email/phone
Carrier autodetection removes the need to specify a carrier for every fulfillment
Fetches tracking info from over 200+ carriers
Automatically pulls additional or transit tracking numbers if present
Reduces time spent on customer support by enabling self-service tracking for customers

Cons

The app may have issues with specific carriers not being correctly identified
Fetching and updating tracking info might sometimes lag or have delays
Customers might still require support if tracking information is unclear or delayed
Initial setup and integration with the store might require technical assistance

Top Helpful Reviews

Woojer

Dec 31, 2023 on Shopify

Incredible customer support. The team was prompt, professional, and knowledgeable. They quickly resolved my issue and went above and beyond to ensure my satisfaction.

The Space Lamp

Dec 13, 2023 on Shopify

After trying 15 other free tracking apps, this one actually worked. This is perfect because i dont want to have extra expenses when starting out and before i get sales.

DecoraLise

Dec 06, 2021 on Shopify

I use this app so my customers can check their order status on my website. Beautiful design even in the free version. Integrate seamlessly with my theme. Hi highly recommend it

eMARKH Outdoor Products

May 17, 2021 on Shopify

Lots of options and it is user-friendly as compared to another app I tried before. You can customize your tracking page etc.

HEDS SOLUTIONS

May 11, 2021 on Shopify

este é o segundo app de rastreio que eu uso, o primeiro, mesmo eu recebendo o código de rastreio, no reconhecia nem um código mas agora com este packages24 eu consigo rastrear meus pedido facilmente.

Buzzpatch

May 14, 2020 on Shopify

The app does what it says, but more importantly, their customer support is next level. Responsive 10/10 and willing to help 10/10. Have been unbelievably impressed.