Shopify Merchant Order Notification Apps play a crucial role in keeping your e-commerce operations smooth and efficient. As a Shopify merchant, it's imperative to ensure that order notifications are prompt and accurate. These apps help in managing order-related communications with ease. From confirming order placements to tracking shipments, they ensure your customers are always in the loop. Choosing the right app can save time, reduce errors, and enhance customer satisfaction. Explore our list of the top 20 apps that promise to boost your store’s performance. Discover features, benefits, and user reviews to make an informed decision.

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235 Reviews
EDP ‑ Easy Digital Products cover

EDP ‑ Easy Digital Products simplifies the process of selling digital products, files, downloads, and license keys on your store. The intuitive interface allows you to effortlessly convert your products into digital files. Upload up to 10 files per product or variant, and your customers will receive a download button on the order confirmation page and a customizable email with their digital products.

  • User-friendly interface: Effortlessly transform your products into digital ones with just a few clicks.
  • Multiple file uploads: Upload up to 10 files per product or variant to enhance customer options.
  • Customizable download button: Display a beautiful and customizable download button on order confirmation pages.
  • Elegant email design: Design customizable emails to deliver digital products to customers.
  • Advanced protection: Secure your digital products using advanced license keys features and additional pro features like PDF stamping, download limits, API, and SMTP.

Reviews highlight the app's ease of use, reliability, and exceptional customer support. Users appreciate its intuitive nature, flexibility for various use cases like selling gift vouchers, and responsive support with quick solutions. The app stands out for its excellent value, comprehensive features, and top-tier assistance, making it a favorite among store owners.

107 Reviews
S:Coming Soon Product, PreSale cover

The S:Coming Soon Product, PreSale app helps merchants increase pre-sales by adding a "Coming Soon" button to upcoming products. It showcases product launch details with a countdown timer and integrates with email services for notifications while ensuring spam protection through Google Recaptcha. You can generate buzz for new arrivals and begin acquiring orders ahead of the launch.

  • Pre-sale Button: Add a button to upcoming products to increase pre-sales and customer interest.
  • Countdown Timer: Showcase product launch details with a pre-launch date, time, and countdown timer for anticipation building.
  • Email Integration: Seamlessly integrate with services like Mailchimp, SendGrid, and Klaviyo to notify customers efficiently.
  • Spam Protection: Supports Google Recaptcha to protect your notifications from spam.

The S:Coming Soon Product, PreSale app is praised for its exceptional customer support, speedy technical assistance, and user-friendly platform. Users appreciate its simple setup, flexibility, and ability to meet specific needs, making it highly recommended. Outstanding service and responsive support set this app apart in ensuring a smooth experience.

75 Reviews
Wonderment Post‑Purchase cover

Wonderment Post‑Purchase is an app designed to help businesses efficiently manage their shipping processes by quickly identifying and addressing issues, revealing patterns in fulfillment, and enhancing the post-purchase experience with proactive notifications.

  • Quick Identification: Rapidly locate stalled shipments, shipping exceptions, and problem orders to streamline resolution processes.
  • Insightful Analytics: Reveal patterns in fulfillment and carrier performance to improve logistics and operations.
  • Proactive Notifications: Own the complete post-purchase journey with timely and proactive customer notifications to enhance satisfaction.
  • Reduce Inquiries: Prevent frequent "Where’s My Order?" questions through enhanced shipment transparency and communication.
  • Encourage Loyalty: Improve customer retention and drive repeat purchases by providing a seamless and reassuring post-purchase experience.

The app's standout advantages, as highlighted in reviews, include its significant reduction in customer service inquiries due to proactive shipment updates, the clarity it brings to supply chain issues, and its ability to enhance customer satisfaction and loyalty through improved post-purchase communication.

17 Reviews
Whatssy Whatsapp Order SMS OTP cover

Whatssy is the ultimate solution for Shopify merchants looking to streamline their order confirmation process and engage customers effectively. Harness the power of WhatsApp to send personalized order confirmations and boost customer satisfaction. With Whatssy, you can automate, customize, and track your order confirmation messages like never before.

  • WhatsApp Integration: Seamlessly connect with customers through WhatsApp, ensuring direct and instant communication.
  • Order Confirmation Messages: Send personalized order confirmations to enhance customer experience and satisfaction.
  • OTP Confirmation: Secure your transactions with easy OTP confirmations, providing an additional layer of security.
  • Customizable Templates: Personalize message templates to reflect your brand’s identity and build deeper customer connections.
  • Automated Follow-up Messages: Set up automated follow-up messages to keep customers informed and engaged post-purchase.

Based on user reviews, Whatssy stands out for its seamless integration with WhatsApp, providing an intuitive platform for automating and customizing order confirmations. Users have praised the app for boosting customer engagement and satisfaction with its secure OTP functionality and dynamic follow-up messaging features. The effortless setup and customization options enhance user experience, resulting in efficient communication and improved brand loyalty.

By Xeon Apps

  • $3.99-$9.99 / Month
44 Reviews
Xeon ‑ Order Notifier cover

The Xeon ‑ Order Notifier is designed to streamline your business's order management process by providing real-time notifications and alerts for every new order and status update.

  • Real-Time Notifications: Receive instant alerts to stay updated with all incoming orders and status changes without delays.
  • Customizable Alerts: Tailor notification preferences to suit your business needs, allowing you to prioritize which updates are most important.
  • Multi-Channel Support: Get notifications across various platforms, including mobile, email, and desktop, ensuring you never miss an update.
  • User-Friendly Interface: Navigate the app with ease thanks to its simple and intuitive design, suited for anyone to use without technical expertise.
  • Integration Capabilities: Seamlessly integrates with existing business tools to enhance workflow efficiency.

Users have praised the Xeon ‑ Order Notifier for its reliable and prompt alert system, highlighting its capability to improve order management efficiency significantly. The app's seamless integration with other platforms and customizable features allow businesses to adapt the tool to their specific operational needs, garnering excellent ratings and feedback from satisfied users.

15 Reviews
Order Management — Trackeasy cover

Order Management — Trackeasy is a comprehensive app designed to streamline order management in restaurant kitchens, warehouses, and delivery operations. It ensures efficient tracking of order preparation, packing, and delivery across multiple devices.

  • Restaurant Order Tracking: Monitor the preparation status in a restaurant kitchen to prevent order delays and omissions.
  • Warehouse Order Packing: Facilitate seamless communication by tracking order packing in remote warehouses.
  • Delivery List Management: Enable delivery personnel to access order lists by delivery date directly on their phones.
  • Multi-device Access: Track order status across desktops, tablets, and mobile devices simultaneously.
  • Order Notifications: Set alarms to receive notifications on new orders and customize order stages up to seven different phases.

This app stands out for its user-friendly setup and operational simplicity, as highlighted by users who appreciate its ability to streamline kitchen orders efficiently. The app is highly rated for its supportive customer service, with dedicated support such as Zoom assistance, ensuring users are ready for business operations seamlessly.

28 Reviews
Smart Notifications cover

Smart Notifications provides merchants with complete control over order notifications, streamlining the process of filtering and distributing orders to various stakeholders. Its intuitive rule creator, along with advanced features, enhances the efficiency and personalization of notifications.

  • Rule Creator: Enables the creation of custom notification triggers based on order attributes like SKU, vendor, or tag.
  • Customizable Templates: Offers fully customizable email templates and allows attachments in PDF or CSV formats.
  • Advanced Line Item Filtering: Filters specific line items for inclusion in notifications using defined filter rules.
  • Batch Notifications: Sends daily or weekly aggregated order notifications to minimize email overload.
  • Delayed Notifications: Allows setting time delays for notifications to manage workflow effectively.

The app's reviews highlight its outstanding advantages, with users praising its flexibility and ease of use. Ratings indicate high satisfaction with the customizable notification options and the significant reduction in manual processing time. Users appreciate the rule creator's capability to handle specific needs, making it an invaluable tool for efficient order management.

49 Reviews
Notifications by Modd Apps cover

Notifications by Modd Apps is a versatile tool for automating communication and updates. It allows businesses to send emails and files based on specific conditions, update store objects with ease, and create complex logical workflows using extended Liquid support.

  • Conditional Emailing: Send emails and files to staff, suppliers, and customers based on specific conditions, enhancing communication efficiency.
  • Store Object Updates: Automatically update store objects (e.g., adding "VIP" tags to customers) based on preset criteria, improving customer segmentation.
  • Complex Logic Support: Simplify intricate workflows using extended Liquid support, enabling advanced automation and personalization.
  • Customizable Automation: Utilize HTML and Liquid for extensive customization of emails and automation logic, ensuring tailored communication.
  • File Transfer via FTP: Send files seamlessly to product vendors using FTP, streamlining file management and vendor communication.

Based on reviews, the app's outstanding advantages include its reliable customer support, ease of use for setting up conditional automations, and its flexibility in handling complex business logic, which helps streamline operations and improve efficiency.

(2.2/5)
12 Reviews
Shopify Counter cover

Shopify Counter is a versatile app that allows you to connect your store to either Shopify Counter or Shopify Display, enabling you to showcase your sales and orders more prominently. Tailored to meet business needs, it ensures that key metrics are always at the forefront.

  • Easy Integration: Seamlessly connects your store with Shopify Counter or Display, enhancing visibility of crucial sales data.
  • Versatile Display Options: Features over 150+ screens on Shopify Display to showcase important numbers visually.
  • Event Highlighting: Turns your displays into co-stars for major events, drawing attention to your achievements.
  • Centralized Metrics: Ensures your sales and order statistics are prominently displayed every day.

The app's outstanding advantages include its seamless integration and versatility in displaying sales data, as highlighted by numerous positive reviews. Users praise its ability to prominently display important metrics, significantly aiding in effective sales tracking and increasing store engagement.

28 Reviews
EZ Notify ‑ Slack Integration cover

EZ Notify is a seamless integration tool allowing Shopify stores to quickly connect with Slack workspaces. The app provides real-time notifications for various store activities, such as new orders or customer sign-ups, directly to selected Slack channels. Users can customize notification rules and employ slash commands for enhanced functionality within Slack.

  • Real-time Notifications: Instantly receive updates on new orders and customer sign-ups in your chosen Slack channels.
  • Customizable Event Rules: Create specific rules to determine which notifications are sent to which channels, including the option to mention team members.
  • Slash Commands: Access and pull information directly from your Shopify store using easy slash commands in Slack.
  • Channel Targeting: Direct notifications to different Slack channels based on customer or order specifics.
  • Field Customization: Tailor the content of your Slack notifications by selecting relevant fields to include.

The app is highly rated for its ease of use and seamless integration capabilities, with users praising its ability to streamline communication and improve workflow efficiency. Many commend the app for its flexibility in custom notifications and appreciate the added functionality of slash commands for quick data retrieval.

13 Reviews
NoteDesk ‑ Tasks, Notes & CRM cover

NoteDesk simplifies the management of your Shopify Business by providing tools to handle daily tasks effectively. It centralizes the creation and management of tasks, customer tracking, project planning, and note-taking. The app is perfect for setting reminders, managing teams, and using it for various business scenarios like CRM, influencer outreach, and order management.

  • Centralized Management: Easily track and manage tasks, projects, and notes from a single, centralized location.
  • Task and Project Planning: Create, manage, and assign to-dos and tasks to team members, helping streamline workflows.
  • Reminders and Notifications: Set deadlines and reminders and receive notifications to stay on top of your business activities.
  • Multi-Use Cases: Versatile for different business functions such as CRM, tracking refunds/returns, and influencer management.
  • Team Management: Enhance collaboration by using teams to assign tasks and manage responsibilities effectively.

The app's reviews highlight its ability to significantly enhance team collaboration, the ease of organizing and prioritizing tasks, and the efficiency improvements in business operations. Users appreciate the app's flexibility in managing different business scenarios, from CRM to customized order tracking, which improves overall productivity.

Notifs | SMS Notifications cover

Notif is an SMS notifications app specifically designed for Indian Shopify and Shopify Plus stores, ensuring seamless communication with customers through cost-effective SMS alerts.

  • Carrier Support: Notif supports all Indian mobile carriers, ensuring broad connectivity.
  • Order Stage Notifications: Automatically sends SMS updates at every order stage including creation, cancellation, fulfillment, refunds, and returns.
  • Account Creation Alerts: Notifies users via SMS when their account is created, enhancing customer engagement right from the start.
  • Custom Template Submission: Allows users to submit their own SMS templates for approval and use, offering customization and brand consistency.
  • Affordable Pricing: Provides a cost-effective SMS solution for businesses, making it a budget-friendly option for stores of all sizes.

Based on user reviews, Notif stands out for its ease of use, reliable carrier coverage across India, and affordability, making it a preferred choice for businesses looking to enhance customer communication through SMS notifications. Users appreciate its efficient order update notifications and seamless account alert feature that boosts operational efficiency and customer experience.

CW: Order Exporter & Scheduler cover

The CW: Order Exporter & Scheduler app allows users to schedule exports of their order data using customizable templates and flexible export options. It supports unlimited templates and schedules, and data can be exported through various channels such as email and FTP. The app ensures easy access to all exports, allowing users to make necessary changes whenever needed. Comprehensive support is also available for users requiring assistance.

  • Customizable Templates: Design templates that meet specific business needs and apply powerful transformations to tailor your data.
  • Unlimited Scheduling: Create unlimited schedules for exporting data, making it a versatile solution for businesses of any size.
  • Diverse Export Options: Easily export data to email, FTP, and other destinations, providing flexibility and convenience in data management.
  • Accessible Exports: Access and modify your exports at any time, ensuring you maintain up-to-date and accurate records.
  • Reliable Support: Reach out to dedicated customer support for any queries or assistance, ensuring smooth and continuous operations.

The app is highly praised for its simplicity, flexibility, and robust support system. Users particularly appreciate the customizable templates and the ability to set up comprehensive export schedules. The diverse export options, along with accessible and helpful customer support, help streamline data management and operational processes.

10 Reviews
Order Trigger ‑ Email Vendors cover

Order Trigger automates the process of sending purchase order emails to multiple vendors in real-time, streamlining operations by allowing merchants to fill orders all at once with customized emails based on order contents. It enhances Shopify's basic features, ensuring efficient and real-time order processing.

  • Customization: Create customized emails for multiple vendors based on specific order contents, ensuring relevant communication.
  • Real-Time Processing: Automate real-time processing of every order, thanks to rule-based setups and triggers.
  • Efficient Order Fulfillment: Allow merchants to handle entire orders at once instead of breaking them up by providers, making fulfillment more efficient.
  • Versatile Triggers: Setup triggers based on different parameters like product title, SKU, or tags, offering flexibility in operations.
  • Comprehensive Vendor Coordination: Easily send orders to multiple vendors per order and notify sales reps handling accounts, maintaining seamless communication.

The outstanding advantages of the Order Trigger app, as highlighted by user reviews, include its superior functionality compared to Shopify's built-in systems. Users appreciate how it synthesizes the entire order process into a singular email, enhancing efficiency and simplifying interaction with fulfillment services. Rated highly for its ability to streamline operations.

Mercuri SMS & Whatsapp Chat cover

Mercuri SMS & WhatsApp Chat is a Shopify app designed to elevate eCommerce experiences through personalized marketing on WhatsApp and SMS. It enhances customer engagement and retention while streamlining customer service with an integrated inbox and workflow automation for routine tasks.

  • Personalized Marketing: Enables custom WhatsApp and SMS marketing campaigns to boost customer engagement and retention.
  • Integrated Inbox: Provides a shared SMS and WhatsApp inbox, perfectly syncing with Gorgias SMS for efficient customer service.
  • Workflow Automation: Manages routine communications like order confirmations and shipping updates, enhancing productivity and efficiency.
  • Cart Recovery: Increases sales by sending direct checkout links to recover abandoned carts via WhatsApp and SMS.
  • WhatsApp Chat Widget: Adds functionality for customers to directly chat through WhatsApp, ensuring seamless communication.

The app's outstanding advantages, as reflected in user reviews, highlight its exceptional ability to increase customer interaction and improve team efficiency. Users commend the app for its ease of integration with existing systems, powerful automation features, and significant impact on sales growth through personalized communication.

By LUZ DIGITAL INC

  • $4.9-$9.9 / Month
2 Reviews
Anyfication cover

Anyfication is a powerful alert system that enhances store management by sending real-time notifications to Slack, Discord, or Email. It customizes alerts based on specific store events, enabling effortless prioritization and condition setting to keep you informed about customer actions and sales data.

  • Real-time notifications: Instantly receive updates via Slack, Discord, or Email for immediate response.
  • Customizable alerts: Tailor notifications to focus on the store events that matter most to you.
  • Advanced conditions: Set both simple and complex conditions to ensure relevant alerts.
  • Personalized content: Ensure alerts contain information specifically important to you.
  • Exceptional support: Access stellar customer support whenever needed.

According to user reviews, Anyfication is praised for its seamless integration with communication platforms, enhancing team collaboration with prompt notifications. Users appreciate the app's flexibility in setting tailored alerts and its reliable performance in managing store updates, making it an indispensable tool for efficient business operations.

6 Reviews
WeSupply Returns & Exchanges cover

WeSupply Returns & Exchanges is an innovative platform designed to transform returns into profitable opportunities while providing exceptional customer satisfaction. It offers features like self-service returns, efficient management, and flexible return policies, making it a superior alternative to competitors such as Loop Returns and Narvar Returns.

  • Self-Service Returns: Empowers customers to initiate and manage their returns easily, enhancing their overall experience.
  • Fast Returns Management: Streamlines the process of handling returns efficiently, saving time and reducing manual workload.
  • Flexibility in Return Policies: Offers diverse and adaptable return options, which can boost customer loyalty and satisfaction.
  • Variant and Catalog Exchanges: Converts returns into new sales opportunities by offering product exchanges and catalog browsing.
  • Green Returns & Bonus Incentives: Encourages eco-friendly practices and repeat business through gift cards and bonuses.

According to customer reviews, WeSupply Returns & Exchanges stands out for its exceptional customer service and support, particularly from team members like Lalita, who are commended for their promptness and reliability. The platform saves time while reducing communication hassles with customers. It seamlessly handles various shipping needs, even complex ones, and continuously improves its services based on user feedback, providing a dependable and user-friendly solution for managing returns and exchanges.

(2.1/5)
9 Reviews
Advanced Admin Email Alerts cover

The Advanced Admin Email Alerts app simplifies the process of setting up notification alerts with no coding required. It allows users to create personalized alerts based on specified activities and implements advanced filters to tailor notifications according to specific products, variants, or order tags.

  • No code required: Easily create alert rules for each recipient without any coding expertise.
  • Advanced filters: Tailor alerts to specific products, variants, and order tags for more precise notifications.
  • Timely notifications: Receive alerts when events occur so action can be taken promptly.
  • Stock alerts: Get notified when a specific item is low or out of stock to manage inventory efficiently.
  • Customized shipping alerts: Send shipping notifications based on shipping codes, ensuring timely fulfillment.

The app's reviews highlight the outstanding efficiency and ease of use, with users praising the customizable alert system that helps manage business operations smoothly. The user-friendly interface and the ability to set up critical notifications without technical hassle are highly rated, making it an invaluable tool for businesses aiming to stay responsive and proactive.

ProWebSms Business Messaging cover

ProWebSms Business Messaging is a comprehensive communication tool designed to enhance customer interaction by sending automated SMS or Whatsapp messages during key points in the sales process. It supports message customization and integration with various messaging platforms for improved efficiency.

  • Checkout Notifications: Automatically sends SMS or Whatsapp messages to customers or shop administration members when customers complete their purchases, ensuring immediate communication.
  • Payment and Shipping Updates: Provides real-time SMS or Whatsapp notifications to customers when payments are received or orders are shipped, enhancing customer satisfaction and trust.
  • Cart Recovery: Sends targeted SMS or Whatsapp messages for abandoned carts, helping to increase conversion rates and recapture lost sales opportunities.
  • Product Review Integration: Facilitates automatic insertion of customer responses into product reviews, encouraging feedback and improving product ratings.
  • Advanced Message Customization: Utilizes an advanced variable system for message personalization, enabling tailored and professional communication.

The app's outstanding advantages, as noted in user reviews, include its robust integration capabilities with existing systems, making it a favorite for businesses aiming to streamline communication. Users praise its ease of use and the significant impact it has on boosting customer engagement and retention. The flexibility in choosing the messaging service provider, along with cost-effective options, has been highlighted as a valuable feature by many users.

Relay: Slack Notifications cover

Relay: Slack Notifications is a versatile tool designed to monitor store events and deliver customizable notifications directly to your Slack workspace.

  • Customizable Notifications: Choose which types of notifications to send, ensuring you receive only the most relevant updates.
  • Channel-Specific Delivery: Send notifications to specific Slack channels to keep all relevant departments informed.
  • Conditional Notifications: Use intuitive interfaces to set conditions, ensuring only important events trigger notifications.
  • Slack Integration: Leverage powerful Slack lookup commands, enabling complete management from within the Slack platform.
  • Comprehensive Support: Offers unlimited support for any assistance or suggestions you might need.

Reviews highlight Relay's ease of integration and customization, allowing businesses to automate and streamline communication effectively. Users appreciate the app's flexibility in sending targeted updates, reducing notification overload, and increasing team responsiveness. The dedicated support team is noted for being prompt and helpful, enhancing user experience significantly.

In conclusion, investing in the right Shopify Merchant Order Notification App can significantly enhance your operational efficiency and customer relations. The apps listed in our top 20 have been chosen for their robust features and positive user feedback. As your business grows, these tools can be indispensable in ensuring seamless communication and reducing manual workload. Keep your customers satisfied and informed with the best tools in the market. Optimize your Shopify store today with our recommended notification apps.
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