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9.1
Order Management — Trackeasy logo

Order Management — Trackeasy

Develop by Logbase

$14.99-$19.99

/ Month
14 Days Free Trial

Order manager for Restaurant kitchen, Warehouse with workflow

Order status tracking
Remote packing tracking
Delivery list management
Multiple device support
New order alarms
Seven order stages
Preparation reports
Multi-location handling
Multiple user support
17 Reviews
9.1

About Order Management — Trackeasy

Built by Logbase

Email :

[email protected]

Address

Logbase Technologies LLP, PSG STEP E-Lab, PSG College of Technology, Peelamedu, Coimbatore, TN, 641004, IN

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Introduction Video

Description

Track live status of order preparation, delivery status without manual communication and paper slips

* Track status of order preparation in a restaurant kitchen. Avoid missing and delay of orders. * Track order packing in a remote warehouse. Avoid manual communication and emails between people. * Enable delivery people to have the list of orders on their phone by delivery date. Avoid manual printing or writing done delivery lists. * Track status from multiple devices at one time like a desktop, tablet or mobile. * Set alarms to get notified on new orders. * Up to 7 different order stages

* Track status of order preparation in a restaurant kitchen. Avoid missing and delay of orders. * Track order packing in a remote warehouse. Avoid manual communication and emails between people. * Enable delivery people to have the list of orders on their phone by delivery date. Avoid manual printing or writing done delivery lists. * Track status from multiple devices at one time like a desktop, tablet or mobile. * Set alarms to get notified on new orders. * Up to 7 different order stages more
  • Track live status of order preparation, delivery.
  • Track status from multiple devices like a desktop, tablet or phone.
  • Set new order alarms and up to 7 different order stages you require
  • Get product wise preparation reports.
  • Handle Multi location and Multiple users

Pros

  • Efficient order tracking for restaurants and warehouses
  • Reduces missing and delayed orders
  • Eliminates the need for manual communication and emails
  • Provides delivery people with up-to-date order lists on their phones
  • Reduces the need for manual printing or writing of delivery lists
  • Multiple device compatibility (desktop, tablet, mobile)
  • New order alarms provide timely notifications
  • Handles up to 7 different order stages
  • Live tracking of order preparation and delivery status
  • Product-wise preparation reports
  • Supports multi-location and multiple users

Cons

  • Potential learning curve for new users due to multiple features
  • Requires constant internet connection for real-time updates
  • May require initial setup and configuration, which can be time-consuming
  • Potential issues with synchronization across multiple devices
  • Clunky User Interface
  • Slow Synchronization with Shopify
  • Customization Restrictions
  • Limited Support for Multi-Location Stores

Top Helpful Reviews

Heartland Family Enterprises

Oct 17, 2024  on Shopify

I have been using this app for years with Shopify for our seasonal concessions. It is pretty easy to set up and simple to use for our kitchen orders. They have support you can jump on a zoom which is really helpful. Sudhan helped me today and got me all ready to go for our opening weekend!

Treedrop

Jul 08, 2023  on Shopify

I've been working with this app for years. Rahul and Barath have provided exceptional service for me and my team. Thank you!

Yurica Japanese Kitchen

Sep 05, 2021  on Shopify

Very useful app for my restaurant website. Our customers place online order for take aways, and this one is just perfect for us to operate as we can inform customers each stage of the process! The new update works even better! Another thing, the team is available for chat 24/7 and VERY HELPFUL. No delays or wait whatsoever when I needed.. Thankyou Sree, Kumar, and the team!

Sweet Cakes by Vernz

Aug 26, 2021  on Shopify

I dont need skipthe dishes, doordash or ubereats or other delivery apps after i got my own delivery guys! Using this system makes my business so easy to run! I am so thankful that I found them. I dont have to pay IT guys just to help to figure it out. Just contact them directly and they have 1001% customer support. YOU WILL NEVER REGRET USING THIS APPS!

The Sorbus Tree

Dec 15, 2020  on Shopify

I have the LogBase "In Store Pickup Local Delivery" app on my site which Kumar and his team worked tirelessly and incredibly to help set up perfectly. We are on online food collection/delivery business and so my chefs need to know how many of each dish is on order for the days ahead; I mentioned this to Kumar and he expedited the functionality of the Order Management Live Tracker especially for us - It is fantastic and does everything we could wish for. I truly cannot praise LogBase more. They are on hand 24/7 and nothing is too much trouble. They have a solution for everything, even if it can't be done immediately, they will do everything they can to make whatever you're requesting happen. I genuinely cannot thank them enough. The best customer service I've ever come across and I feel so lucky to have come across them for my business.

De Maravilla Tapas

Nov 24, 2020  on Shopify

I could give 7 stars if there was an option to. been working in hospitality over 20 years with over 30 different systems, this is the best the simplest and accurated. Well done guys! Thank you!

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