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Order Management — Trackeasy

Name: Order Management — Trackeasy Introduction Video
Uploaded: 2024-03-31T15:10:03Z
Duration: 1 min 33 s
Description: Order manager for Restaurant kitchen, Warehouse with workflow

Develop by Logbase

$14.99-$19.99

/ Month

14 Days Free Trial

Order manager for Restaurant kitchen, Warehouse with workflow

Order status tracking

Remote packing tracking

Delivery list management

Multiple device support

New order alarms

Seven order stages

Preparation reports

Multi-location handling

Multiple user support

12 Reviews

8.2

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About Order Management — Trackeasy

Launched Sep 28, 2020

Built by Logbase

Email :

connect@logbase.io

Address

Logbase Technologies LLP, PSG STEP E-Lab, PSG College of Technology, Peelamedu, Coimbatore, TN, 641004, IN

Website Support Portal Privacy policy Tutorial FAQ Document

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Synctrack Order Tracking

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All-in-1 Order Tracker with a Branded Order Tracking Page

Introduction Video

Description

Track live status of order preparation, delivery status without manual communication and paper slips

* Track status of order preparation in a restaurant kitchen. Avoid missing and delay of orders. * Track order packing in a remote warehouse. Avoid manual communication and emails between people. * Enable delivery people to have the list of orders on their phone by delivery date. Avoid manual printing or writing done delivery lists. * Track status from multiple devices at one time like a desktop, tablet or mobile. * Set alarms to get notified on new orders. * Up to 7 different order stages

Track live status of order preparation, delivery.
Track status from multiple devices like a desktop, tablet or phone.
Set new order alarms and up to 7 different order stages you require
Get product wise preparation reports.
Handle Multi location and Multiple users

Pros

Efficient order tracking for restaurants and warehouses
Reduces missing and delayed orders
Eliminates the need for manual communication and emails
Provides delivery people with up-to-date order lists on their phones
Reduces the need for manual printing or writing of delivery lists
Multiple device compatibility (desktop, tablet, mobile)
New order alarms provide timely notifications
Handles up to 7 different order stages
Live tracking of order preparation and delivery status
Product-wise preparation reports
Supports multi-location and multiple users

Cons

Potential learning curve for new users due to multiple features
Requires constant internet connection for real-time updates
May require initial setup and configuration, which can be time-consuming
Potential issues with synchronization across multiple devices
Clunky User Interface
Slow Synchronization with Shopify
Customization Restrictions
Limited Support for Multi-Location Stores

Top Helpful Reviews

Heartland Family Enterprises

Oct 17, 2024 on Shopify

I have been using this app for years with Shopify for our seasonal concessions. It is pretty easy to set up and simple to use for our kitchen orders. They have support you can jump on a zoom which is really helpful. Sudhan helped me today and got me all ready to go for our opening weekend!

Treedrop

Jul 08, 2023 on Shopify

I've been working with this app for years. Rahul and Barath have provided exceptional service for me and my team. Thank you!

Rogue Oysters

Nov 23, 2021 on Shopify

This app was a lifesaver. We started doing food service events and this allowed us to take care of our customers. We got so busy that we needed to take phone numbers to text people that their orders were ready and this pulled the notes in and made all of the information we needed readily available. Also, the app was rock solid and always worked flawlessly when we needed it. Truly a livesafer for us.

Yurica Japanese Kitchen

Sep 05, 2021 on Shopify

Very useful app for my restaurant website. Our customers place online order for take aways, and this one is just perfect for us to operate as we can inform customers each stage of the process! The new update works even better! Another thing, the team is available for chat 24/7 and VERY HELPFUL. No delays or wait whatsoever when I needed.. Thankyou Sree, Kumar, and the team!

Sweet Cakes by Vernz

Aug 26, 2021 on Shopify

I dont need skipthe dishes, doordash or ubereats or other delivery apps after i got my own delivery guys! Using this system makes my business so easy to run! I am so thankful that I found them. I dont have to pay IT guys just to help to figure it out. Just contact them directly and they have 1001% customer support. YOU WILL NEVER REGRET USING THIS APPS!

The Sorbus Tree

Dec 15, 2020 on Shopify

I have the LogBase "In Store Pickup Local Delivery" app on my site which Kumar and his team worked tirelessly and incredibly to help set up perfectly. We are on online food collection/delivery business and so my chefs need to know how many of each dish is on order for the days ahead; I mentioned this to Kumar and he expedited the functionality of the Order Management Live Tracker especially for us - It is fantastic and does everything we could wish for. I truly cannot praise LogBase more. They are on hand 24/7 and nothing is too much trouble. They have a solution for everything, even if it can't be done immediately, they will do everything they can to make whatever you're requesting happen. I genuinely cannot thank them enough. The best customer service I've ever come across and I feel so lucky to have come across them for my business.

De Maravilla Tapas

Nov 24, 2020 on Shopify

I could give 7 stars if there was an option to. been working in hospitality over 20 years with over 30 different systems, this is the best the simplest and accurated. Well done guys! Thank you!

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