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Customer reviews: Sami B2B Wholesale Pricing

Develop by samita.io

Reviews (416)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with the "Sami B2B Wholesale Pricing" app. Many appreciate its ease of use, extensive functionality, and excellent customer support, frequently highlighting its role in transforming their retail stores into efficient B2B platforms. The app is praised for being user-friendly and offering significant value, especially given its free cost.

Key Strengths

  • Outstanding customer service and support, especially by Haley
  • Simplicity and ease of setup and use
  • Comprehensive features such as tiered pricing, volume discounts, and wholesale registration
  • Seamless integration and customization options
  • Free of charge, offering significant value compared to paid alternatives
  • Detailed documentation and responsive support team

Common Concerns

  • Compatibility issues with other installed apps
  • Occasional technical glitches and bugs
  • Performance impact on page load speeds
  • Time zone differences affecting support responsiveness
  • Lack of US-based support

Final Thoughts

The "Sami B2B Wholesale Pricing" app is generally well-received, with many users recommending it for its comprehensive features and exceptional customer support. Despite some technical issues and compatibility concerns, the app's free cost and user-friendly nature make it a preferred choice for many Shopify merchants looking to streamline their wholesale pricing strategies.

Slopes and town

Oct 10, 2024  on Shopify

Great and Very simple in use app for the small businesses willing to establish direct B2B sales. Helpful customer service, who is always accessible via chat. We've set up everything in one day and quite happy with the result.

naolady

Oct 08, 2024  on Shopify

I highly recommend the application, I had a small problem with setting up wholesale prices but I wrote to support and Haley was very kind, she immediately solved my problem, I am very satisfied with the service and the application.

POD Hut

Oct 07, 2024  on Shopify

Sami Wholesale Pricing has been a game-changer for offering discounts to preferred customers smoothly and effectively. The app is user-friendly and really boosts our efficiency. A shoutout to Haley from their support team who resolved my issue in under 10 minutes with great attention to detail. Highly recommend for seamless discount management!

EVMIZE

Oct 05, 2024  on Shopify

The app works! I did have a couple technical things that I needed Samita to work through, but they resolved both issues quickly. The app works better than some other PAID B2B apps and is on par with some of the more expensive B2B apps. While I doubt this app will remain free forever, its definitely something I would pay for. I do hope they continue to improve the product. The quick order form could use some better customization. All in all, the app is great and does 90% of what I need!

So Not Size Zero

Oct 05, 2024  on Shopify

Dedicated support team which goes over and beyond to solve your wholesale pricing needs! Downloaded this app to try with zero expectations, and I'm especially impressed, considering that this app is free! A big thank you to their tech team and support advocates David and Haley for assisting me on this! (:

Not Just Plain Branding

Oct 03, 2024  on Shopify

The Sami B2B works perfectly for my site and needs. I had a couple of issues with getting some elements to work correctly and raised a ticket. Haley responded and figured out all the issues quickly and effectively. The app is amazing as is the support. Genuinely really happy.

Turlunda

Oct 01, 2024  on Shopify

schneller guter support, war einfach einzurichten! Die Probleme mit dem Login für Kunden lagen bei meinen Tests daran, dass ich den Testkunden nur in der shopify Kundendatei gelöscht hatte, nicht aber bei Sami. Da bleibt der Kunde... War also ein selbstverurschter Fehler, den der Support schnell aufgeklärt hat.

Liquid Stands

Oct 01, 2024  on Shopify

Although the App is limited in customization, the CS was very helpful. I would consider using this in the future.

Annette von Qinao®

Sep 30, 2024  on Shopify

My experience with this app has been exceptional, not only because of its features but also because of the awesome support. I ran into a few bugs at first, but the support team and developers were extremely patient and quick to respond. They took my feedback seriously and resolved every issue swiftly, demonstrating a thorough understanding of both the app and user needs. It's evident that they are dedicated to providing a high-quality product and top-notch service. I highly recommend both the app and the fantastic team supporting it!

HVT Wines

Sep 30, 2024  on Shopify

We have some relatively simple needs for a wholesale app and thought we'd give this a try. Brilliant. It does all we wanted and so much more (like handling all your Wholesale account signups, and Quick Order forms). We had a wee question about our setup and support replied the same day with screenshots and all the info we needed. Great support.

TSA Hotel Program Marketing Store

Sep 26, 2024  on Shopify

The Sami team has been EXTREMELY helpful. I needed something very specific for my store and their team has worked so hard and been so responsive to help me accomplish what I needed done. Highly recommend!

Limestone Lures

Sep 24, 2024  on Shopify

Ultimately the app couldn't do what I needed, but it worked as advertised and the support I received from Haley was great! Even though I couldn't make it work for my business, it's still a great app and the support team is amazing. I was looking for something I could provide to B2B Clients as an Order Form without having to actually check out or pay for anything. Sami Wholesale was almost there in terms of functionality. The App allows them to easily add items to their cart and checkout without having to click through to each individual product page, but there's no way (As of this writing) for them to generate a draft order I can review and invoice separately at a later date. This ultimately led me look for a different solution. Otherwise great app, maybe I can find a different use for it down the road.

MOD AND TOD

Sep 23, 2024  on Shopify

Love the customer support and communication. I recently installed this app and their team was able to quickly help me set up the app and helped answer all my queries. Highly recommend!

Pour Candle Bar

Sep 23, 2024  on Shopify

I have only just installed the app and needed some help with integrating it into my store. Haley was fantastic and helped resolve the issues. I have not tested the functionality as yet, but it looks like it will do what I need

PELUQUERIA

Sep 23, 2024  on Shopify

Llevo un tiempo utilizando la aplicación SAMI de Shopify y debo decir que ha sido una experiencia excelente. Desde el primer momento, el equipo detrás de SAMI demostró ser altamente profesional, brindando una atención al cliente rápida y efectiva. Me ayudaron a configurar la aplicación de manera exitosa, atendiendo cada una de mis inquietudes con una disposición impecable. La rapidez con la que resolvieron mis dudas y la precisión con la que manejaron todo el proceso fue impresionante. Además, la funcionalidad de la aplicación ha superado mis expectativas, optimizando varios aspectos de mi tienda en Shopify. Si buscas una solución profesional y confiable, sin duda SAMI es una excelente opción. Su soporte rápido y su dedicación al cliente hacen que toda la experiencia sea mucho más sencilla y satisfactoria. ¡Recomendadísimo!

STYLE NEW STAR

Sep 19, 2024  on Shopify

The service is very patient and the compatibility is also very good. It is still under debugging and I look forward to the final effect.

My Store

Sep 18, 2024  on Shopify

Exceptional app and team at Samita.io! If you are a business selling wholesale/high-volume, Sami Wholesale Pricing B2B is THE APP to elevate your businesses website. Special shout-out to Haley and the team for any support we required! Thank you again :)

Rogue Iron Disc Golf

Sep 17, 2024  on Shopify

I tried 3 other b2b shopify apps before I was lucky enough to find Sami. They offer insane features and their customer support is the best, most responsive, and helpful app support I have ever seen. Their cart drawer is beautiful and a feature that I can't believe is also included (and not even highlighted!) Really cannot say how great this app is. Don't think twice about going with the ones with more ratings, you will just end up frustrated and going to Sami!

KARTT SHOP

Sep 16, 2024  on Shopify

Great customer service and amazing free app to help anyone turn a store into B2B without having to pay Shopify's outrageous $2300 fee for basic functionality that stores like Duda offer as standard for like $30 a month all inclusive in the plan. About time.

Plantacard

Sep 15, 2024  on Shopify

I am so impressed with this app and love that it is free! I had a little hiccup when installing the Quick Order Form but support was quick and easily found where I went wrong. I'm so glad I found this app!

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