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Customer reviews: Sami B2B Wholesale Pricing

Develop by samita.io

Shopify Wholesale Sami simplifies B2B selling by managing wholesale orders, tiered pricing, and customer portals. This review covers real user experiences, key features, and potential drawbacks to help merchants decide if it’s the right fit for their business.

Reviews (608)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with the "Sami B2B Wholesale Pricing" app. Many appreciate its ease of use, extensive functionality, and excellent customer support, frequently highlighting its role in transforming their retail stores into efficient B2B platforms. The app is praised for being user-friendly and offering significant value, especially given its free cost.

Key Strengths

  • Outstanding customer service and support, especially by Haley
  • Simplicity and ease of setup and use
  • Comprehensive features such as tiered pricing, volume discounts, and wholesale registration
  • Seamless integration and customization options
  • Free of charge, offering significant value compared to paid alternatives
  • Detailed documentation and responsive support team

Common Concerns

  • Compatibility issues with other installed apps
  • Occasional technical glitches and bugs
  • Performance impact on page load speeds
  • Time zone differences affecting support responsiveness
  • Lack of US-based support

Final Thoughts

The "Sami B2B Wholesale Pricing" app is generally well-received, with many users recommending it for its comprehensive features and exceptional customer support. Despite some technical issues and compatibility concerns, the app's free cost and user-friendly nature make it a preferred choice for many Shopify merchants looking to streamline their wholesale pricing strategies.

Furnesse

May 05, 2025  on Shopify

Sami B2B is a powerful and user-friendly app for managing wholesale pricing on Shopify. It makes customer-specific pricing, discounts, and B2B segmentation seamless. Setup is quick, and their support team is responsive and helpful. A great solution for anyone running a hybrid retail + wholesale store.

Ancient Language Yoga Clothing

May 02, 2025  on Shopify

I was having difficulty showing the wholesale prices of our products. The Samita support team was highly professional, very responsive, and provided a great solution. Nowadays, it's a pleasant surprise to find a company that so completely supports their products. Sami B2B Wholesale is a great app and deserving of a 5 out of 5 rating. Thanks Samita. I look forward to trying out your other products too.

TJ Wright Quilts

Apr 28, 2025  on Shopify

This app was fairly easy to use for anyone with limited experience like me. Hands down the chat support and Haley were amazing and I highly recommend this app. My store now has a professional looking wholesale side for my customers.

Kraken RC

Apr 28, 2025  on Shopify

The app functionality seems to be exactly what we were needing, much easier than the monthly rate for Shopify Plus. We did need to get a little help with implementing on our site as we needed to have a non-standard theme. It was as easy as setting up a collab profile and within a day we were ready to go. Great help from David and Haley.

Felt That

Apr 28, 2025  on Shopify

Excited to offer wholesale on our site with Sami! There are walk throughs for the entire set-up process that are easy to follow. Had a few questions & customer support was quick to respond & help us out!

Colour My Chocolate

Apr 27, 2025  on Shopify

Cannot speak highly enough of the support Sami B2B provides. Haley was amazing today. Have never had such an excellent level of service. Thank you team.

Honest Glow Co

Apr 26, 2025  on Shopify

Haley has been incredibly helpful from start to finish. The entire process was smooth, the app functions beautifully on our website. We’re so happy with the result! Highly recommended.

Maple and Belle

Apr 26, 2025  on Shopify

Haven't used the app yet, but the support from Haley was fantastic. Very helpful and quickly resolved the issue (one little mistake on my own part). Thank you!

Judith's Fashion

Apr 26, 2025  on Shopify

No cost to add in my Shopify Website , easy to use the online support was very nice and helpful . Anything I asked she help and did it for me . If theres a way to give her 100 Star rating I will . Absolutely percent recommend to add this apps to your website Thank you so much for all The help

Nowakreska

Apr 25, 2025  on Shopify

Great free app. I want to use it to create discounts only for wholesale buyers. Unfortunately, after installing the app, it did not work as it should. But tech support quickly responded to my problem and fixed everything quickly! That's why I boldly give it 5 stars!

CURENEX日本公式オンラインストア

Apr 24, 2025  on Shopify

One of the best wholesale pricing apps we’ve ever used — and it’s completely free! The tag-based pricing system is super flexible, and it integrates well with Shopify. We had some issues with price display depending on login and customer tags, but the support team worked with us step by step and solved everything. They even helped us troubleshoot theme conflicts. This is hands-down the kind of app you want in your store: powerful, lightweight, and backed by an awesome team. Thank you again for all the support!

CATERWISE

Apr 24, 2025  on Shopify

Sami B2B Wholesale Pricing has made managing wholesale pricing super easy and seamless on our store. The app does exactly what it promises, and the interface is clear and intuitive. Huge shoutout to the support team — they were quick to respond, really helpful, and went above and beyond to fix an issue we had with our theme. Highly recommended!

The 3D Mill

Apr 23, 2025  on Shopify

Does what it says on the tin, and for the price (free) I was completely blown away by the support they provided. Thank you for your wonderful app and service!

Vibeficant

Apr 23, 2025  on Shopify

An invaluable asset for our wholesale business! This app offers a robust solution for managing complex pricing structures. The flexibility to set specific discounts for different products and customer segments is a game-changer. We had a few initial questions during setup, but the support team was incredibly patient and provided clear guidance. This app has streamlined our operations and improved our customer satisfaction

Direkt vom Feld

Apr 23, 2025  on Shopify

This app is exactly what we needed to display custom pricing for our wholesale customers. Everything works smoothly and as expected. I reached out to the support team for a few custom adjustments and they implemented everything perfectly for our shop. Great app, great support – highly recommended!

Akut SOS Clean Shop

Apr 23, 2025  on Shopify

The app is very well structured and works great. In our case we use a Page Builder and a third party cart drawer, which has caused some issues (and the cart drawer still does), but support is very responsive and concerned about helping and resolving the issue. I can really recommend the app, not only because of functionality, but because of the support, which is very important to us.

Lensgoo Vision MY

Apr 23, 2025  on Shopify

We've had an excellent experience with the Sami B2B Wholesale Pricing app. It's well-designed, user-friendly and easy to navigate. The support team has been incredibly responsive and patient, resolving every issue we encountered with great care. Outstanding service! We highly recommend this app to anyone looking for a reliable B2B wholesale solution on Shopify!

KD HandelsgmbH

Apr 23, 2025  on Shopify

The app works very well; the support is unusually quick and offers immediate solutions to problems. TOP!

Pico Graphica

Apr 23, 2025  on Shopify

Sami B2B Wholesale Pricing offers so many features and integrates very nicely with our store and needs. We successfully integrated the wholesale and volume pricing features without any issue. Then, we found additional cool features such as Order Limit, which allowed us to set order minimums. Perfect. There is an unexpected shipping rate feature we are currently exploring that might nicely. Quite amazing. Than you Sami Team!

Gray Matter Gaming

Apr 23, 2025  on Shopify

Pretty great app! Makes B2B a lot simpler. Still has some odd issues that pop up here or there, but the dev team is very helpful.

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