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Customer reviews: Sami B2B Wholesale Pricing

Develop by samita.io

Reviews (416)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with the "Sami B2B Wholesale Pricing" app. Many appreciate its ease of use, extensive functionality, and excellent customer support, frequently highlighting its role in transforming their retail stores into efficient B2B platforms. The app is praised for being user-friendly and offering significant value, especially given its free cost.

Key Strengths

  • Outstanding customer service and support, especially by Haley
  • Simplicity and ease of setup and use
  • Comprehensive features such as tiered pricing, volume discounts, and wholesale registration
  • Seamless integration and customization options
  • Free of charge, offering significant value compared to paid alternatives
  • Detailed documentation and responsive support team

Common Concerns

  • Compatibility issues with other installed apps
  • Occasional technical glitches and bugs
  • Performance impact on page load speeds
  • Time zone differences affecting support responsiveness
  • Lack of US-based support

Final Thoughts

The "Sami B2B Wholesale Pricing" app is generally well-received, with many users recommending it for its comprehensive features and exceptional customer support. Despite some technical issues and compatibility concerns, the app's free cost and user-friendly nature make it a preferred choice for many Shopify merchants looking to streamline their wholesale pricing strategies.

The Playdough People

Jan 13, 2025  on Shopify

This is a great app and was easy to set up. The team was quick and responsive with my questions. I could set up the minimum order quantities per product that I needed to sell for wholesale and got my site set up the way I wanted it to be.

hotel-wings

Jan 13, 2025  on Shopify

The functionality is top - notch. It offers a wide range of features that perfectly meet my needs. Whether I'm [describe a key task], the app handles it with ease. The tools are intuitive, and I can quickly accomplish what I want without any hassle.

Megagen Oceania

Jan 12, 2025  on Shopify

I started using the free version without much expectation, but it turned out to work perfectly for the features I needed. When an issue came up, I spent several days trying to resolve it on my own. After reading the great reviews, I decided to reach out for support. Haley responded incredibly quickly, in less than a day, and provided exceptional help. Communication was smooth, they were kind, and most importantly, they understood exactly what I needed and resolved the issue perfectly. To show my support for this company in any way I can, I’m leaving this review. This app is highly recommended!

Kat Scrappiness

Jan 12, 2025  on Shopify

After some issues with personnel and setup difficulties, we were able to get it working correctly and I'm hoping this app will work for us. I will update the review once I've tried it out in real time.

Fog-X

Jan 09, 2025  on Shopify

Haley was amazing help me set up. Just a couple glitches, but easy to fix. The app is simple, exactly what I need and versatile enough for future changes. Thanks for a great app!

EDEN + ASH

Jan 08, 2025  on Shopify

This app has all the functions I need and the best thing is that it's free with amazing customer support. Highly recommend this app!

UFO Rolls

Jan 08, 2025  on Shopify

Just started using it now, but so far so good. Seems intuitive to use and free. Haley is awesome at customer service as well!

Ethical Nutrition

Jan 08, 2025  on Shopify

The app itself looked great but the quick order form didn't work on our store due to not being compatible with other apps installed - which is going to be a really common occurrence. You hope their dev team could help figure this out. The Sami team just said they couldn't help us so we had to delete the app. If the app works with your tech stack then I'm sure it could be great but cannot fully assess.

Foliendealer.com

Jan 07, 2025  on Shopify

I replaced a wholesale app I had been using for a long time with this one. After a quick adjustment by the developers, this app now works perfectly. Special thanks to Haley for the super-fast chat support!

Kat Scrappiness

Jan 07, 2025  on Shopify

I am having issues getting this app set up and working correctly but that's not the reason for my rating. The reason for my rating is that customer service accused me of "yelling" at them and blaming them via email when I did no such thing. I simply explained what was happening and asked for help. I'm really confused and appalled that they said this to me. If this situation gets resolved I will edit my rating but for now, any company that jumps the gun and accuses their customers of something like this deserves a low rating. Please be more professional and don't assume someone is "yelling" in email when they are simply asking for help.

Dizzy Dog Collars

Jan 06, 2025  on Shopify

First of all the fact this app is free /beta blows my mind. It performs SO much better than paid apps I’ve used in the past , and the support is far superior. It has everything I need and more, and it’s so simple. I had another app that was clashing with it and their support had it fixed for me in no time. Can’t gush enough about how good this app and support is. Haley was brilliant support. Download it, it’s free and it works.

My Store

Jan 06, 2025  on Shopify

Great support available with staff that are eager to walk you through your challenges. Apps work great and are very simple to customize

LeilaCools

Jan 06, 2025  on Shopify

I only tried the quick order form and it did not function properly. Basically, the form appears to add products to the cart that are not in the inventory. They are visible in the cart but then removed at checkout. It is not a good situation when you have busy wholesale customers planning a $1000 purchase and there are only $200 worth of product left at checkout. Although support was responsive and friendly, it took multiple explanations over a few weeks before someone seemed to understand the issue, only to determine that it would not be changed. I would not be comfortable trusting wholesale sales to this complex beta version. Perhaps it will be better eventually.

K9 Nederland

Jan 06, 2025  on Shopify

Finally an app wich allows me to personalize my wholesale selling on the webshop. It is very easy and clear to work with, I have experience with other apps but this one is by far the best and user friendly. I had some troubles installing it on my theme, but the support team helped me out quickly. Another five stars for the support!

Stride & Stroke

Jan 05, 2025  on Shopify

I just installed Wholesale Sami, and the setup process was smooth and straightforward. The app integrates seamlessly with our Shopify store, and everything looks promising so far. It’s perfect for small businesses looking to manage wholesale customers without extra costs. Excited to explore more and see how it helps grow our business. Highly recommend giving it a try!

LokkStokk

Dec 29, 2024  on Shopify

I'm still in the testing phase but this looks like it will do everything I need it to. Whilst not causing issues with my Dawn Theme like other apps have done in the past. Haley was so patient and helpful during my setup and very prompt. Amazed that this is a free app. Hope that if they do transition to a paid option that it will be cost effective.

KINWAMONSTER

Dec 29, 2024  on Shopify

Thank you so much to Haley for helping me set up my wholesale form!! I'm loving the app overall so far~ there are a lot of customizable options. Although I downloaded it for wholesale purposes, I'm now able to integrate some discount pricing that I offer at in person trade shows to customers with the volume pricing so I'm super excited for that! Amazing app!

LOW LEVEL PERPETRATORS

Dec 29, 2024  on Shopify

This app is free and works better than all of the others I tried on the appstore ( I tried 8 others) their support team is responsive, polite, and helped me customize the lockpage to look great with my theme unlike all of the other lock apps that were generic, unprofessional looking, & lacked support.

Pals & Co

Dec 28, 2024  on Shopify

Working great so far and their support is very quick and fixed the issue I had! Would definitely recommend!

Freshwater Trading Company

Dec 26, 2024  on Shopify

Would like to give a two thumbs up review of Sami B2B Wholesale Pricing App, due to their excellent customer service. Recently installed the free version, and had great assistance from the chat feature. Dealt with a real peron, Haley, who was extremely responsive. I hope that as my business grows, I'll be able to add features and jump to their next level of service. Thank you for being so responsive and accommodating to requests for assistance.

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