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Customer reviews: B2B Wholesale, Volume Discount

Develop by Shopify

Shopify Wholesale Sami simplifies B2B selling by managing wholesale orders, tiered pricing, and customer portals. This review covers real user experiences, key features, and potential drawbacks to help merchants decide if it’s the right fit for their business.

Reviews (750)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with the "Sami B2B Wholesale Pricing" app. Many appreciate its ease of use, extensive functionality, and excellent customer support, frequently highlighting its role in transforming their retail stores into efficient B2B platforms. The app is praised for being user-friendly and offering significant value, especially given its free cost.

Key Strengths

  • Outstanding customer service and support, especially by Haley
  • Simplicity and ease of setup and use
  • Comprehensive features such as tiered pricing, volume discounts, and wholesale registration
  • Seamless integration and customization options
  • Free of charge, offering significant value compared to paid alternatives
  • Detailed documentation and responsive support team

Common Concerns

  • Compatibility issues with other installed apps
  • Occasional technical glitches and bugs
  • Performance impact on page load speeds
  • Time zone differences affecting support responsiveness
  • Lack of US-based support

Final Thoughts

The "Sami B2B Wholesale Pricing" app is generally well-received, with many users recommending it for its comprehensive features and exceptional customer support. Despite some technical issues and compatibility concerns, the app's free cost and user-friendly nature make it a preferred choice for many Shopify merchants looking to streamline their wholesale pricing strategies.

yuukoumarine

May 30, 2025  on Shopify

Awesome app with fantastic features. I just can't believe that all these experiences are free! Discount offers can be managed using customer/product tags and variants. Volume discount offers are shown as the table and the customers can see the benefit of bulk buy at a glance (Many apps only show discount result in the cart or checkout screen). Though I had a theme conflict just after installing the app, the technical support team helped me with it and they solved the issue in an hour or so. Thank you for your prompt support!!

Craftsman Golf

May 29, 2025  on Shopify

Although it was not successfully activated at first, it worked successfully with the patient assistance of the technicians.

Lanxi Canada

May 29, 2025  on Shopify

The app is free and it’s amazing — everything works perfectly! It’s ideal for managing B2B clients. Big thanks to the support team very responsive. Keep up the great work, we love it and so do our clients!

Ideal Bookshelf Wholesale

May 28, 2025  on Shopify

App does a great job performing its tasks (we use it for wholesale pricing and the quick order form) and the customer service / technical help is top notch – fast, smart, and communicative.

Parkers Foodservice

May 28, 2025  on Shopify

Great app and amazing customer service. Assisted with setting up and there are so many features to go through. Would recommend to any store, thanks!

B2B MistyBox

May 27, 2025  on Shopify

Sami Wholesale has been a game-changer for our business. It offers a lot of great features and is highly customizable to fit individual needs. The user interface is intuitive and makes managing wholesale customers simple and efficient. What stands out the most is the support team – they respond quickly and always solve any issues right away. Highly recommended!

Poudrélicieux

May 27, 2025  on Shopify

I was very satisfied with the customer service. The app is easy to use, intuitive, and user-friendly.

Seek & Ramble

May 24, 2025  on Shopify

Great app with just the right features for the size and volume of my store. Great support from Hayley getting this set up.

Specialty Food Source

May 21, 2025  on Shopify

I had a bit of a time getting this app going, but the team with Sami were great in helping me set it up. I have already started capturing a large group of wholesale clients, who want to take advantage of of better pricing. To upgrade shopify to the pro level is so expensive, this is a great alternative. I would highly recommend.

Q Store

May 18, 2025  on Shopify

This app has great functionality to provide a platform for wholesale pricing, and the ability to filter to certain customers based on many variables. I have contacted chat help when setting up and they have been very helpful with fixing a small issue and sending video tutorials to help me with setup.

OzWashroom

May 15, 2025  on Shopify

Haley is fantastic, fast respose, knowledgable. As for the app easy to set up and working wonders for our store.

Delacopanels

May 15, 2025  on Shopify

The app works exactly as promised and has been a great solution for managing our wholesale pricing. The support team was incredibly helpful and quick to respond when we had questions.

The Make Company

May 14, 2025  on Shopify

The customer support is so great! I have dealt with Hayley and another person and they are so kind and responsive. The app itself is easy to understand and implement and any teething issues they literally just sort out for you

Beyond Batteries

May 14, 2025  on Shopify

Works great for volume pricing, online signup form works well. We have drop shippers that we've been able to set up on these terms too. We;ve used the tags to apply tiers of customer discounts for each individual customer, and broader terms for general trade customers. Very good so far. 6 stars will come if they can add manual volume order quotation, volume invoicing too in the same platform. This will take our business completely to the platform.

Bursa Plantelor

May 12, 2025  on Shopify

Great support! The customer service team quickly helped me troubleshoot some issues, and everything is working perfectly now. Highly recommend!

AfterArt

May 12, 2025  on Shopify

Haley was really helpful (and patient!) and helped me get across the line with the Wholesale App. I really appreciated her guidance and support, she was great!

DESH GSM

May 09, 2025  on Shopify

An outstanding app that exceeded my expectations. I was particularly impressed that it's completely free, despite offering such robust functionality. The support team was exceptionally responsive and provided immediate assistance in tailoring the app to my specific requirements. Highly recommended!

Kuramae Creations

May 09, 2025  on Shopify

The customer support was super helpful and prompt in checking the issues that I had, very recommended!

Kayros Color

May 09, 2025  on Shopify

So far this app is working great for my store where I need to sell at a different price for specific clients. I had a couple issues and the Sami team was able to solve them in just a couple hours. I haven't explored all the features that the app offers but so far I'm incredibly happy with the results. 100% Recommended

Toil & Trouble Yarns

May 08, 2025  on Shopify

Haley (Customer Service Chat) was extremely patient and helpful. Walked me through several steps to get my wholesale ordering up and running.

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