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Customer reviews: Sami B2B Wholesale Pricing

Develop by samita.io
<h3>What Merchants Think</h3> <p>Overall, merchants are highly satisfied with the "Sami B2B Wholesale Pricing" app. Many appreciate its ease of use, extensive functionality, and excellent customer support, frequently highlighting its role in transforming their retail stores into efficient B2B platforms. The app is praised for being user-friendly and offering significant value, especially given its free cost.</p> <h3>Key Strengths</h3> <ul> <li>Outstanding customer service and support, especially by Haley</li> <li>Simplicity and ease of setup and use</li> <li>Comprehensive features such as tiered pricing, volume discounts, and wholesale registration</li> <li>Seamless integration and customization options</li> <li>Free of charge, offering significant value compared to paid alternatives</li> <li>Detailed documentation and responsive support team</li> </ul> <h3>Common Concerns</h3> <ul> <li>Compatibility issues with other installed apps</li> <li>Occasional technical glitches and bugs</li> <li>Performance impact on page load speeds</li> <li>Time zone differences affecting support responsiveness</li> <li>Lack of US-based support</li> </ul> <h3>Final Thoughts</h3> <p>The "Sami B2B Wholesale Pricing" app is generally well-received, with many users recommending it for its comprehensive features and exceptional customer support. Despite some technical issues and compatibility concerns, the app's free cost and user-friendly nature make it a preferred choice for many Shopify merchants looking to streamline their wholesale pricing strategies.</p>

Reviews (410)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with the "Sami B2B Wholesale Pricing" app. Many appreciate its ease of use, extensive functionality, and excellent customer support, frequently highlighting its role in transforming their retail stores into efficient B2B platforms. The app is praised for being user-friendly and offering significant value, especially given its free cost.

Key Strengths

  • Outstanding customer service and support, especially by Haley
  • Simplicity and ease of setup and use
  • Comprehensive features such as tiered pricing, volume discounts, and wholesale registration
  • Seamless integration and customization options
  • Free of charge, offering significant value compared to paid alternatives
  • Detailed documentation and responsive support team

Common Concerns

  • Compatibility issues with other installed apps
  • Occasional technical glitches and bugs
  • Performance impact on page load speeds
  • Time zone differences affecting support responsiveness
  • Lack of US-based support

Final Thoughts

The "Sami B2B Wholesale Pricing" app is generally well-received, with many users recommending it for its comprehensive features and exceptional customer support. Despite some technical issues and compatibility concerns, the app's free cost and user-friendly nature make it a preferred choice for many Shopify merchants looking to streamline their wholesale pricing strategies.

DD-Scientific

Jan 30, 2025  on Shopify

Had to abandon this app in favor of another as tech support was lacking. Nice people but insufficient support.

Ethical Nutrition

Jan 08, 2025  on Shopify

The app itself looked great but the quick order form didn't work on our store due to not being compatible with other apps installed - which is going to be a really common occurrence. You hope their dev team could help figure this out. The Sami team just said they couldn't help us so we had to delete the app. If the app works with your tech stack then I'm sure it could be great but cannot fully assess.

LeilaCools

Jan 06, 2025  on Shopify

I only tried the quick order form and it did not function properly. Basically, the form appears to add products to the cart that are not in the inventory. They are visible in the cart but then removed at checkout. It is not a good situation when you have busy wholesale customers planning a $1000 purchase and there are only $200 worth of product left at checkout. Although support was responsive and friendly, it took multiple explanations over a few weeks before someone seemed to understand the issue, only to determine that it would not be changed. I would not be comfortable trusting wholesale sales to this complex beta version. Perhaps it will be better eventually.

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