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Customer reviews: Sami B2B Wholesale Pricing

Develop by samita.io

Shopify Wholesale Sami simplifies B2B selling by managing wholesale orders, tiered pricing, and customer portals. This review covers real user experiences, key features, and potential drawbacks to help merchants decide if it’s the right fit for their business.

Reviews (681)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with the "Sami B2B Wholesale Pricing" app. Many appreciate its ease of use, extensive functionality, and excellent customer support, frequently highlighting its role in transforming their retail stores into efficient B2B platforms. The app is praised for being user-friendly and offering significant value, especially given its free cost.

Key Strengths

  • Outstanding customer service and support, especially by Haley
  • Simplicity and ease of setup and use
  • Comprehensive features such as tiered pricing, volume discounts, and wholesale registration
  • Seamless integration and customization options
  • Free of charge, offering significant value compared to paid alternatives
  • Detailed documentation and responsive support team

Common Concerns

  • Compatibility issues with other installed apps
  • Occasional technical glitches and bugs
  • Performance impact on page load speeds
  • Time zone differences affecting support responsiveness
  • Lack of US-based support

Final Thoughts

The "Sami B2B Wholesale Pricing" app is generally well-received, with many users recommending it for its comprehensive features and exceptional customer support. Despite some technical issues and compatibility concerns, the app's free cost and user-friendly nature make it a preferred choice for many Shopify merchants looking to streamline their wholesale pricing strategies.

Midland Autocare

Sep 05, 2025  on Shopify

Wonderfull support and much needed app with best features

Qsticker

Sep 04, 2025  on Shopify

Homapet

Sep 04, 2025  on Shopify

Sukun: Luxurious bedding and homeware.

Sep 04, 2025  on Shopify

Probably one of the best customer support help that we've received.Thanks to Haley! Good App!

Farmer Pete's

Sep 04, 2025  on Shopify

I needed support to get something right. Response was great and continued to help until I got it right. Product is good exactly what we were looking for.

Cast North America

Sep 03, 2025  on Shopify

Haley was quick to explain what I needed to do. Very helpful

VALOR PX

Sep 02, 2025  on Shopify

Sami B2B Wholesale Pricing're great app for integrate with out store.

Genius Parts

Sep 01, 2025  on Shopify

UPDATE: Working with their customer service

CESCESOR | Yazıcı Mürekkebi & Fotoğraf Kağıdı

Aug 29, 2025  on Shopify

Thank you for that useful app.

tokyobike London

Aug 29, 2025  on Shopify

So far, both the app itself and the support, especially from Haley, have been excellent. We haven’t started using it with real B2B customers yet, but the setup experience has been very promising, particularly when paired with another app from the same developer, Sami B2B Lock, Password Protect. We’re looking forward to putting it into action with our B2B customers soon.

CraftUp

Aug 28, 2025  on Shopify

Iris Selections

Aug 28, 2025  on Shopify

This App was exactly what we need. We wanted to create a segment for our VIP clients and offer them exclusive discounts for certain products while we also continue to offer the same products at their regular prices to the public. The App worked seamlessly for us, thanks to the the speedy and very efficient assistance provided by Haley. Five stars!

Scalabrin Components, divisione di Scalabrin SRL

Aug 28, 2025  on Shopify

I had an excellent experience with Sami's support team. Haley, was amazing, she helped me immediately. The service was quick, friendly, and very professional. I had two requests and both were solved in a matter of minutes. Highly recommend.

Apex Beard Products

Aug 27, 2025  on Shopify

I had some issues understanding how to setup my wholesale and redirect to my registration form. Haley from Samita was able to walk me through it, with her patience and sometimes showing me herself, we were able to get it done!! Thank you immensely! I'm very happy with the level of support and kindness I received. Keep up the outstanding work!!

Wholesale Local UK

Aug 26, 2025  on Shopify

Amazing app + the customer support is top notch always solved my issues !

Bite & More

Aug 26, 2025  on Shopify

The product is excellent. We’re able to showcase our products effectively to both our B2C and wholesale clients across our e-commerce network. They deliver meticulous, prompt solutions to real-time and urgent issues. From the development department to the customer support team, everyone works diligently and proactively to resolve problems. We recommend them without reservation.

Rockology.net

Aug 23, 2025  on Shopify

We’ve had a great experience using Sami Wholesale to manage wholesale and shipping rules on our Shopify store. The app is flexible, easy to work with, and keeps improving as new features are added. A big thank you to the Sami team for their hands-on support during our theme upgrade!

Sagrada BioSkincare

Aug 23, 2025  on Shopify

I had an excellent experience with Sami Wholesale. Their support team, especially Lyla, was amazing, she helped me instantly and provided clear guidance to my questions. The service was quick, friendly, and very professional. Great app and even better support! Highly recommend.

Motley Muse & The Custom Clothing Boutique

Aug 22, 2025  on Shopify

I had to contact customer support cuz I couldn't get it to work right on my website. They got my problem solved in a timely manner and were very professional. I like this app and what it's doing on my website; this is a really good idea.

Unikoo Glass & Hardware

Aug 21, 2025  on Shopify

the customer service helps a lot for processing app

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