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Customer reviews: B2B Wholesale, Volume Discount

Develop by Shopify

Shopify Wholesale Sami simplifies B2B selling by managing wholesale orders, tiered pricing, and customer portals. This review covers real user experiences, key features, and potential drawbacks to help merchants decide if it’s the right fit for their business.

Reviews (841)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with the "Sami B2B Wholesale Pricing" app. Many appreciate its ease of use, extensive functionality, and excellent customer support, frequently highlighting its role in transforming their retail stores into efficient B2B platforms. The app is praised for being user-friendly and offering significant value, especially given its free cost.

Key Strengths

  • Outstanding customer service and support, especially by Haley
  • Simplicity and ease of setup and use
  • Comprehensive features such as tiered pricing, volume discounts, and wholesale registration
  • Seamless integration and customization options
  • Free of charge, offering significant value compared to paid alternatives
  • Detailed documentation and responsive support team

Common Concerns

  • Compatibility issues with other installed apps
  • Occasional technical glitches and bugs
  • Performance impact on page load speeds
  • Time zone differences affecting support responsiveness
  • Lack of US-based support

Final Thoughts

The "Sami B2B Wholesale Pricing" app is generally well-received, with many users recommending it for its comprehensive features and exceptional customer support. Despite some technical issues and compatibility concerns, the app's free cost and user-friendly nature make it a preferred choice for many Shopify merchants looking to streamline their wholesale pricing strategies.

VenHoouse

Feb 02, 2026  on Shopify

Lo que perdomina de la app es su buena atencion al cliente, Haley es una persona amable y atiende de manera inmediata y el quipo de programacion tambien lo es (muy rapido) . no he podido utilizar aun la aplicacion, pero es muy buena. estamos terminando de configurarla.

Replenish Labs

Feb 02, 2026  on Shopify

Easy to use & set up! Awesome! Fast response customer service too.

Heizkabel günstig kaufen

Feb 02, 2026  on Shopify

Always quick and helpful support! Thank you.

Love Brands

Jan 30, 2026  on Shopify

Nice, good customer service

Cosmakery - Wholesale

Jan 28, 2026  on Shopify

Lyla was great and quick to respond! Helped me with exactly what I needed. :)

REMY CORP US

Jan 27, 2026  on Shopify

The app works great and is exactly what we were looking for. We had some minor issues with tags for the wholesale discounts and some tweaks that we wanted to applied for our invoicing, but the customer service (Hazel & Lyla) responded quickly and resolved them. It's user-friendly, I haven't use the wholesale registration form but thats next!

Garden Crossings

Jan 27, 2026  on Shopify

We are using this app for volume discounts and it is accomplishing just what we need! We did have one issue where the discount wasn't showing in our cart drawer so we reached out to support and they fixed it in a timely manner. Great service!

No Regrets

Jan 27, 2026  on Shopify

The app is excellent and very user-friendly. I recently faced an issue with wholesale pricing, and the customer service and technical team resolved it quickly. I am very satisfied with the support.

IGIEMME SRL

Jan 26, 2026  on Shopify

The app works well for managing products and inventory. The experience is positive, with room for refinement. Customer support is a real strength: quick to respond, easy to reach, and consistently helpful.

Unicorn

Jan 26, 2026  on Shopify

I had some trouble with the setup, but the support team was very quick. They provide videos and helpful information to answer any questions.

TYLERBOLD

Jan 25, 2026  on Shopify

Surface Coffee

Jan 23, 2026  on Shopify

Support is 10/10 - The Sami application ecosystem is fab, really nice UI and whenever I have had an issue the support team has been instantly available to help! Would recommend.

Terruar

Jan 22, 2026  on Shopify

RECEPTION

Jan 22, 2026  on Shopify

I was struggling with the registration form not showing up on my page. I reached out for help, and the support team responded immediately. They identified the issue (which was a setting I missed) and fixed it right away via collaborator access. I am very impressed with their speed and kindness. Highly recommended!

Team Systems

Jan 21, 2026  on Shopify

The support team has been extremely helpful. We had an issue with B2B catalog override pricing, and they helped investigate and resolve it within one day, which was impressive. Special thanks to Haley, who was incredibly kind and patient throughout the process. She took the time to understand our needs, clearly explained the options, and helped us find the right solution.

Les Thés du Voyage

Jan 21, 2026  on Shopify

I had a problem with my website and ask to the support. I chat with Lyla and she solved my problem quickly. The support service is really helpfull and pleasant

Roosfoos

Jan 20, 2026  on Shopify

Great support.

ImanHood Global LTD

Jan 20, 2026  on Shopify

Thanks Joanna

Dr.Kalla Cosmetics

Jan 19, 2026  on Shopify

Maiyanbenyona

Jan 19, 2026  on Shopify

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