Shopify Wholesale Sami App Review: Features & User Feedback

Name: B2B Wholesale, Volume Discount
Brand: Shopify
SKU: shopify-wholesale-sami-app-by-shopify
Rating: 4.9 (748 reviews)

Customer reviews: B2B Wholesale, Volume Discount

Develop by Shopify

Shopify Wholesale Sami simplifies B2B selling by managing wholesale orders, tiered pricing, and customer portals. This review covers real user experiences, key features, and potential drawbacks to help merchants decide if it’s the right fit for their business.

Reviews (748)

Overall rating

4.9

5

718
4

18
3

3
2

5
1

9

What Merchants Think

Overall, merchants are highly satisfied with the "Sami B2B Wholesale Pricing" app. Many appreciate its ease of use, extensive functionality, and excellent customer support, frequently highlighting its role in transforming their retail stores into efficient B2B platforms. The app is praised for being user-friendly and offering significant value, especially given its free cost.

Key Strengths

Outstanding customer service and support, especially by Haley
Simplicity and ease of setup and use
Comprehensive features such as tiered pricing, volume discounts, and wholesale registration
Seamless integration and customization options
Free of charge, offering significant value compared to paid alternatives
Detailed documentation and responsive support team

Common Concerns

Compatibility issues with other installed apps
Occasional technical glitches and bugs
Performance impact on page load speeds
Time zone differences affecting support responsiveness
Lack of US-based support

Final Thoughts

The "Sami B2B Wholesale Pricing" app is generally well-received, with many users recommending it for its comprehensive features and exceptional customer support. Despite some technical issues and compatibility concerns, the app's free cost and user-friendly nature make it a preferred choice for many Shopify merchants looking to streamline their wholesale pricing strategies.

MLILY Malaysia

Nov 03, 2025 on Shopify

The app is excellent and very user-friendly. Recently I encountered an issue with the wholesale pricing. The customer service and technical engineer promptly resolved the problem. I am highly satisfied.

Track Your Adventures

Oct 31, 2025 on Shopify

I just downloaded this app, and I needed help getting it up and running and I chatted with them, and got help immediately! Haley was very patient and helpful. I may not be able to use the app, as I do not offer all of my products to my wholesale customers and there does not seem to be a way to hide these. But other than that it seems to work very well.

Sierra Comfort

Oct 30, 2025 on Shopify

Lyla, was very helpful and attentive to my needs. She was very patient throughout the process and resolved my issue with clarity. Thank you!

Trident LaserWorks

Oct 28, 2025 on Shopify

App has been great and service (when needed - not often) has been equally as great! Have been using this for quite a while with no issues. Recently reached out for some customization and it was handled very quickly. Highly satisfied and recommend.

HEIGER

Oct 28, 2025 on Shopify

Great apps and awesome support team. Haley, Lyla and Joanna were super helpful. Highly recommended!

Magic Colours

Oct 27, 2025 on Shopify

Thermrup

Oct 24, 2025 on Shopify

top service

Lobo Azul

Oct 24, 2025 on Shopify

El soporte es excelente, rápidos y eficaces

Signpoint

Oct 24, 2025 on Shopify

support is great

Sierra Comfort

Oct 23, 2025 on Shopify

Very helpful and attentive to my needs.

T-Sport Power

Oct 21, 2025 on Shopify

Great and fast customer service! Special big thanks to Haley! Highly recommended app! Thank you guys! :)

Treseva Hair

Oct 19, 2025 on Shopify

CRAVE- SHOP YOUR WONDERFUL | Women Apparel Bags Accessories

Oct 17, 2025 on Shopify

nice online service

Ceha Europe

Oct 16, 2025 on Shopify

Nice

doopsdesigns

Oct 16, 2025 on Shopify

Fantastic help when I need to work something out in the app. Great app & great customer service.

Dr. Sarah's Essentials

Oct 16, 2025 on Shopify

was so helpful, patient, and kind and was able to show me just what I needed.

Movement Sports Gear

Oct 15, 2025 on Shopify

The instant service is amazing! I had some questions and they were able to answer them right away! Its great having that type of support! Lyla was great! Thank you!

EZ Detail Supply

Oct 15, 2025 on Shopify

super good staff super good service affordable best B2B app the other ones are a waste of time also extremely easy to set up

UMI (Urban Ministries, Inc.)

Oct 14, 2025 on Shopify

I'm new to the app but so far the customer service has been exceptional and the the product has performed as expected. i'm looking forward to exploring more and doing more with this robust app.

S&H Jewelry

Oct 14, 2025 on Shopify

the app is exactly what i was looking for on a wholesale website. had some issues with the setup but customer service was very attentive and helpful getting it set up properly. would definitely recommend.