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Customer reviews: B2B Wholesale, Volume Discount

Develop by Shopify

Shopify Wholesale Sami simplifies B2B selling by managing wholesale orders, tiered pricing, and customer portals. This review covers real user experiences, key features, and potential drawbacks to help merchants decide if it’s the right fit for their business.

Reviews (800)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with the "Sami B2B Wholesale Pricing" app. Many appreciate its ease of use, extensive functionality, and excellent customer support, frequently highlighting its role in transforming their retail stores into efficient B2B platforms. The app is praised for being user-friendly and offering significant value, especially given its free cost.

Key Strengths

  • Outstanding customer service and support, especially by Haley
  • Simplicity and ease of setup and use
  • Comprehensive features such as tiered pricing, volume discounts, and wholesale registration
  • Seamless integration and customization options
  • Free of charge, offering significant value compared to paid alternatives
  • Detailed documentation and responsive support team

Common Concerns

  • Compatibility issues with other installed apps
  • Occasional technical glitches and bugs
  • Performance impact on page load speeds
  • Time zone differences affecting support responsiveness
  • Lack of US-based support

Final Thoughts

The "Sami B2B Wholesale Pricing" app is generally well-received, with many users recommending it for its comprehensive features and exceptional customer support. Despite some technical issues and compatibility concerns, the app's free cost and user-friendly nature make it a preferred choice for many Shopify merchants looking to streamline their wholesale pricing strategies.

ReefGro

Jan 08, 2026  on Shopify

I had an issue with the wholesale setting working with my cart and checkout. I was very impressed with how quick Haley responded to me and helped get a resolution. And also was very helpful advising me which direction I had to go, to utilise the options I wanted to use. I will be upgrading to the gold package as a result of how good the service was. Many thanks to Haley and the rest of the team.

Octyl Cosmetics

Jan 08, 2026  on Shopify

muy profesionales y rapidos , me han solucionado un problema grave que tenia

Apisify38 Test

Jan 08, 2026  on Shopify

開発ストアで利用しています。 検証は正直これからです。 サポートチャットを利用した感想をレビューします。 日本のストア開発や、アプリ選びの一助になればと思います。 また、サポートしてくれたSami Wholesaleのスタッフへの感謝として記載します。 チャットサポートはすぐに返信がありました。 英語以外の質問もシステムが自動翻訳してくれるのでとても便利な機能だと思いました。 自動翻訳されているということを意識する必要はあるかもしれませんが、サポーターもそのように意識して返信してくれていると感じる文章だったので理解に困ることもありませんでした。 日本人からするとちょっとフランクな返信ですが、それも失礼ではなく、新鮮で温かみがあっていいと思いました。 日本のB2Bユーザーの方はぜひ試してみてください。

UNLIMEAT

Jan 08, 2026  on Shopify

Fantasic app! Got everything we need. And the support? SUPERB!! Especially Hailey! She's been very helpful and responsive :) She helped me a lot!! A big shoutout to this girl, lov'et!

Solo Bread

Jan 05, 2026  on Shopify

LNC HOME

Jan 05, 2026  on Shopify

Great app! Thanks to Haley for helping me with the setup.

BSP CLOTHING

Jan 05, 2026  on Shopify

I’ve only just started using this app and I’m currently on the free version, but so far it appears to be working very well. There were a few glitches when I first installed it on my website, however Hayley from the customer service team fixed everything very quickly and it’s now running smoothly. It’s great to have a free plan available so you can properly test the app before committing. I’ll come back and update this review if anything changes, but at this stage it looks like a solid wholesale solution with excellent support.

Cestas y canastillas para bebes | Mababyshop

Jan 02, 2026  on Shopify

La aplicacion es ideal para poder tener diferentes tipos de tarifas, facil de configurar, lo mejor? EL soporte que tienen online Haley que es la persona que me atiende, es SUPERPROFESIONAL, cercana, amable y resolutiva, puedes consultarle lo que necesites que te responde de forma sincera y con una rapidez que es genial para los que tenemos poco tiempo o necesitamos con urgencia la respuesta. Gracias por hacernos mas facil el trabajo

Billiard City

Dec 31, 2025  on Shopify

decoronadimehamilton

Dec 29, 2025  on Shopify

Quick to reply and understood my questions.

Roots and Rituals

Dec 22, 2025  on Shopify

They were super quick to help resolve my setup issues. Even though it was just an issue of me not saving. Haha!

Yarra Bee Company

Dec 22, 2025  on Shopify

App looks good, have been trialling a number of wholesale apps but i like this one the best . Functionality is good and support was very helpful.

Zenbodi

Dec 18, 2025  on Shopify

I found the solution of my wholesale problems. Highly recommended. Support team is great!

Weighted

Dec 16, 2025  on Shopify

Estoli

Dec 15, 2025  on Shopify

Well-structured application, clear and easy to configure. Excellent customer support.

Higher Level Tattoo Supply

Dec 12, 2025  on Shopify

GK01 Increase Your Performance

Dec 12, 2025  on Shopify

Great app, easy to use and the support is quick and very helpful when you need it. Highly recommended.

MelubaBadges

Dec 10, 2025  on Shopify

Recently added this app and the support in getting it set up has been great! Will need to run it for a while to get a better overall impression but so far so good.

Breath of Fire Eco & Yoga Fashion

Dec 10, 2025  on Shopify

Excellente application qui permet de gérer la partie b2b à merveille. Excellent service client, efficace et très rapide !!

McGlashen Pottery

Dec 09, 2025  on Shopify

We find this app really useful for our business, we use it to have wholesale pricing for our wholesale customers while having retail pricing for our regular customers, all in one store. It is quick to set up and use. The support staff are responsive and quick to help with any questions or customisations. Awesome app, we really recommend it!

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