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Customer reviews: Sami B2B Wholesale Pricing

Develop by samita.io

Shopify Wholesale Sami simplifies B2B selling by managing wholesale orders, tiered pricing, and customer portals. This review covers real user experiences, key features, and potential drawbacks to help merchants decide if it’s the right fit for their business.

Reviews (608)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with the "Sami B2B Wholesale Pricing" app. Many appreciate its ease of use, extensive functionality, and excellent customer support, frequently highlighting its role in transforming their retail stores into efficient B2B platforms. The app is praised for being user-friendly and offering significant value, especially given its free cost.

Key Strengths

  • Outstanding customer service and support, especially by Haley
  • Simplicity and ease of setup and use
  • Comprehensive features such as tiered pricing, volume discounts, and wholesale registration
  • Seamless integration and customization options
  • Free of charge, offering significant value compared to paid alternatives
  • Detailed documentation and responsive support team

Common Concerns

  • Compatibility issues with other installed apps
  • Occasional technical glitches and bugs
  • Performance impact on page load speeds
  • Time zone differences affecting support responsiveness
  • Lack of US-based support

Final Thoughts

The "Sami B2B Wholesale Pricing" app is generally well-received, with many users recommending it for its comprehensive features and exceptional customer support. Despite some technical issues and compatibility concerns, the app's free cost and user-friendly nature make it a preferred choice for many Shopify merchants looking to streamline their wholesale pricing strategies.

NKOSI.

Apr 22, 2025  on Shopify

I highly recommend this app, simple to use and essential for B2B businesses. The customer support is crazy ! Don't hesitate to download the app !

Timber BBQ Co.

Apr 22, 2025  on Shopify

We used the Sami B2B Wholesale Pricing App to configure all of our wholesale pricing and case quantity rules. The setup was smooth, and the documentation was very easy to follow—even if you're not a website developer or coder. Everything worked exactly as expected, and it gave us the flexibility we needed to create custom pricing tiers, lock content, and approve wholesale accounts. Highly recommend for any small business wanting to get a wholesale program up and running without hiring a developer.

Prestige Auto Detailing

Apr 21, 2025  on Shopify

⭐⭐⭐⭐⭐ Un grand merci à Haley Richardson pour son professionnalisme ! Il m’a répondu très rapidement et a su trouver une solution claire et efficace à mes problèmes, tout en m’expliquant chaque étape avec précision. Je recommande vivement son assistance pour tous ceux qui utilisent l’application Sami Wholesale. Un vrai plus pour le service client ! - ⭐⭐⭐⭐⭐ A big thank you to Haley Richardson for his professionalism! He responded very quickly and found a clear and effective solution to my issues, while explaining every step with precision. I highly recommend his assistance to anyone using the Sami Wholesale app. A real asset to customer service!

Isa Duval

Apr 21, 2025  on Shopify

En cours de test, chat très efficace pour aider à l'installation qui demande quelques manipulation dans le code du theme.

articolidadifesa

Apr 21, 2025  on Shopify

ottimo personale qualificato. MI ha aiutato a gestire molte difficolta'. La ragazza che mi ha aiutato era molto preparata e gentile. Grazie

Going Nuts!

Apr 21, 2025  on Shopify

日本語にも対応している為、アプリ内に言語設定がついています。 また、分からないことでもチャットで対応してくれるため、自動翻訳を使いながらこちらのアプリこのことでしたらしっかり対応はしてくれます。 Shopify内のB2B/卸売りだとプランが良いかわりにお高いのですが、現在こちらはBATAプランで無料提供しているみたいです。 開発会社の概要を見るに、支払い形態はあるそうで後ほど高いサブスクになるかが不安点ですが、今のところは問題ないのでこれからも応援しています。

The Corner

Apr 18, 2025  on Shopify

Great and timely support from the team. Really appreciated. The app offers a great possibility to add B2B to a regular store with minimal effort.

TENMOMI DRAMA OIL

Apr 18, 2025  on Shopify

need a bit more info on how to set up and next steps however the help desk is phenomenal and will help ya straight away. Super easy once set up as well.

Must Technologie

Apr 18, 2025  on Shopify

Thank you to Haley and the Samita team for helping me set up the app and fix some concerns! I highly recommend this app for B2B stores who need custom pricing as well and volume discounts and custom shipping rates

Sleek Style

Apr 16, 2025  on Shopify

great and easy app with a very responsive support team. Only one thing They need an option to round the prices up after the discount is applied.

McLaren Vale Cellars

Apr 16, 2025  on Shopify

This is exactly the program we were looking for. The team are amazing at making amendments when they need to and the software works great.

Imprime Ton DTF

Apr 16, 2025  on Shopify

I was looking for an app to set up volume and wholesale pricing on my store, Sami is a great fit and super easy to use! The support team is very helpful, thank you to Haley especially :)

inStore Ltd

Apr 15, 2025  on Shopify

Great functionality and support documentation, responsive developer. Does exactly what I wanted to achieve and I'm looking forward to exploring what else this app and others from the same developer can do.

Our Island Heritage

Apr 15, 2025  on Shopify

We recently started using the Sami B2B Wholesale Pricing app and needed some assistance with settings and a few minor customizations. Haley was extremely helpful, responsive, and ensured the changes matched our expectations perfectly. The app itself is well-designed, professional, and flexible enough to handle a variety of wholesale scenarios. We're genuinely impressed—especially considering it's a free app—and are now relying on it to transition our wholesale accounts program from another website. Highly recommended!

D's Kreative Kraft

Apr 15, 2025  on Shopify

This is a great app. This app allows me to showcase my wholesale products. You are able to set up order forms to make it easier for your customer to place on bulk order inquiry. It is very easy to use and if you need any assistance, they are always available to assist. As a small business owner that is trying to sell wholesale products, the app helps a lot. I would recommend this app to anyone! Love it!

MINERVA PROFILI

Apr 11, 2025  on Shopify

The B2B app is intuitive and easy to navigate, with efficient product and inventory management. Advanced features could be improved for more immediate understanding. Overall, it offers a good experience, with plenty of room for improvement. The support service is excellent—always available and responsive, with a team that works flawlessly.

Smackalicious by Bloveslife

Apr 11, 2025  on Shopify

Had some issues with set up and Haley from customer support was extremely helpful. She walked me through everything very patiently. I was able to get all my issues resolved without having to go back and forth over email like some places. HIghly recommend.

POŚI. THE LABEL

Apr 10, 2025  on Shopify

Customer service is exceptional, highly recommend this app for wholesale. New features help with ease of use and easy to set up and install. Highly recommend.

Edgy Pickleball

Apr 10, 2025  on Shopify

This app requires a lot of chatting with customer support. However, it's a very very useful app that works very well. Also, customer support is actually very nice and helpful

Pixels and Hearts

Apr 10, 2025  on Shopify

Exceptional Service and Easy Setup – Highly Recommended! We’ve just started using the Wholesale Sami B2B Volume Pricing App for, and it’s a big help for our store. Setting up tiered pricing was incredibly easy, and it integrates smoothly with our Shopify store. Soon, our B2B customers will be able to see the volume discounts, which will encourage transparency on pricing. The App is loaded with features, which many larger businesses will be able to full utilise. We're using a few small features. I was unable to sort everything out and reached out to customer support. They're super quick to respond and assist. Haley has been a great help to resolve the issue within a day and making sure everything was running smoothly. Overall, the app is intuitive, reliable, and has excellent customer service backing it up. Highly recommend it for anyone looking to implement bulk pricing or discounts with minimal hassle.

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