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Customer reviews: B2B Wholesale, Volume Discount

Develop by Shopify

Shopify Wholesale Sami simplifies B2B selling by managing wholesale orders, tiered pricing, and customer portals. This review covers real user experiences, key features, and potential drawbacks to help merchants decide if it’s the right fit for their business.

Reviews (750)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with the "Sami B2B Wholesale Pricing" app. Many appreciate its ease of use, extensive functionality, and excellent customer support, frequently highlighting its role in transforming their retail stores into efficient B2B platforms. The app is praised for being user-friendly and offering significant value, especially given its free cost.

Key Strengths

  • Outstanding customer service and support, especially by Haley
  • Simplicity and ease of setup and use
  • Comprehensive features such as tiered pricing, volume discounts, and wholesale registration
  • Seamless integration and customization options
  • Free of charge, offering significant value compared to paid alternatives
  • Detailed documentation and responsive support team

Common Concerns

  • Compatibility issues with other installed apps
  • Occasional technical glitches and bugs
  • Performance impact on page load speeds
  • Time zone differences affecting support responsiveness
  • Lack of US-based support

Final Thoughts

The "Sami B2B Wholesale Pricing" app is generally well-received, with many users recommending it for its comprehensive features and exceptional customer support. Despite some technical issues and compatibility concerns, the app's free cost and user-friendly nature make it a preferred choice for many Shopify merchants looking to streamline their wholesale pricing strategies.

Candid Naturals

Jun 14, 2025  on Shopify

So far so good! Excellent, quick customer service. Very easy setup. I'm excited to see how this goes with my wholesale clients!

Griffons Lair - Virginia

Jun 12, 2025  on Shopify

The cart is only assigning the discounted wholesale price on the most recent item added to the cart. Have not been able to get support to respond for two days now. Today it says they are on a business trip. Going to look for someone else.

bloom dog supply

Jun 11, 2025  on Shopify

Perfect app for small businesses like mine. I mainly run a retail store, but this app makes it easy to offer wholesale for my original products. I love that I can limit wholesale to specific collections or tagged products. The support team is very responsive and helpful. Highly recommended for anyone looking to add flexible wholesale options!

MSS FERRAMENTAS DE COMERCIO GLOBAL LTDA

Jun 10, 2025  on Shopify

I tried to use this app since the feedback is good, but the app just doesn't work. I enabled the app and the page went down, I tried to configure the registration form to add tags to the clients, but the app froze, I created a page and added the registration form and nothing showed. Nothing worked, the app is useless. And after all this bugs and the support asking me for adm access to fix the problems, I felt unsafe using this app.

BonChef

Jun 10, 2025  on Shopify

This app was a lifesaver! It's perfectly designed for businesses like ours that are looking to sell both B2B and DTC. The support team is exceptional and they didn't just offer generic advice, but actively worked with a third-party app, and their developers to provide a seamless integration. Their communication was crystal clear and responsive. It has quickly become an indispensable part of our store and I can't imagine our store without it!

Dinkie Plants

Jun 09, 2025  on Shopify

I have found that Sami B2B really helpful when i have a problem trying to set things up. They have been absolutely fantastic with there advise and help. And respond straight away when they can.

kshta

Jun 08, 2025  on Shopify

One of the best Applications I ever used for Wholesale, it has everything you need, the have amazing support too that help you as soon as you send an inquire, I cant recomand it enough. Thanks Sami Team!

geniobooks

Jun 07, 2025  on Shopify

Great app for B2B pricing with powerful features and easy setup. Seamless Shopify integration. Best of all: outstanding customer support – fast, helpful, and reliable. Highly recommended for any wholesale store!

OZBUY SHOP

Jun 05, 2025  on Shopify

This is by far the best wholesale program I’ve ever used. The interface is clean and easy to navigate, and the team offers a wide range of features — all completely free. Whenever I encounter an issue, their support team is friendly, responsive, and always ready to help. This program has truly streamlined my wholesale operations. I highly recommend it to anyone looking to grow their wholesale business.

Nobel

Jun 04, 2025  on Shopify

Excellent App, one of the best in the market. Minor hiccups here & there but are all promptly fixed by the support team. Has majorly all the features that you would potentially find in other B2B or Wholesale apps but the support is what differentiates this app from the others. Also it is completely free, for now. Furthermore, they have theme support, discounts & view support, find-out more when you try it for yourself. Overall great app.

Fitness Tracker China

Jun 04, 2025  on Shopify

I had such a great experience with their support team — they were incredibly patient, knowledgeable, and genuinely helpful. I was struggling with an issue on my Shopify store, and they guided me through it step-by-step without ever making me feel rushed or overwhelmed. A special shoutout to Haley for her outstanding support — she went above and beyond to help me resolve my issue and made the whole process so much smoother. Her professionalism and kindness truly stood out. Thank you for the excellent app — I’m so grateful for your functions and services!

SC SkunkWerks

Jun 03, 2025  on Shopify

Easy to setup and use and provides several much needed options for Wholesale or Volume discounts. Highly recommend!

Mundo del Comic

Jun 03, 2025  on Shopify

Amazing App – Works Perfectly and It's Actually Free! When I first found Sami Wholesale Pricing B2B, I honestly couldn’t believe it was free—I even emailed support just to double-check! It's been a great experience working with this app. It has worked flawlessly for our store, and the support team has been fantastic—quick, helpful, and friendly. I highly recommend this app to any business that offers special pricing or discounts to loyal or wholesale customers. It’s incredibly easy to use and does exactly what we needed. If you manage tiered pricing or wholesale accounts, this app is a must-have.

Cleansmart

Jun 02, 2025  on Shopify

WOW, Haley and the team are amazing. I had some issues with the wholesale prices not showing up, and it was fixed very quickly. I highly recommend Sami B2B Wholesale Pricing and their wonderful team. I love the app

HITTITE pro.

Jun 02, 2025  on Shopify

The developer spent a long time responding to me about how the app worked. I had a number of problems but the developer solved them one by one, even if it took a long time. There seems to be a slight difference in behavior between me, the app user, and the developer, but I was able to confirm that the app works and is usable.

Retainer Fresh

Jun 02, 2025  on Shopify

Great experience with the team at Sami (especially Haley), anytime i had an issue they would jump on and help me out in an efficient manner. And really great app does exactly what you need with no fluff!

Instant Rockstar Australia

Jun 01, 2025  on Shopify

The Sami Wholesale app has been a great experience! It was easy to set up, and there are plenty of features to explore. Best of all, the customer service is outstanding. Huge shoutout to Haley for her help getting everything up and running, she made the setup process smooth and stress-free.

FixOEM:Refaccion Celular

May 30, 2025  on Shopify

If you're in the wholesale business, this app is an absolute must-have. From the moment you open it, you're welcomed by an incredibly simple and intuitive interface—no complicated setups, no steep learning curves. In just seconds, you can schedule discounts that automatically show up on your site, making promotions and pricing a breeze. Customization? Super easy. Whether you're running weekly deals or complex tiered pricing, it adapts to your needs without the headache. And if you ever need help, their customer service is next-level: fast, friendly, and always ready to solve any issue. They even develop tailor-made solutions when needed—something you rarely find these days. This app doesn’t just make wholesale easier; it transforms it. Highly recommended for anyone who wants to save time, boost sales, and scale effortlessly.

Pokemon Center

May 30, 2025  on Shopify

This is one of the best ''Free'' apps for webshops. Super easy set up and more features then you would think!! But the most important and impressive thing is the SUPPORT!!!! The response is SO quick it's amazing. I recomment this app to everybody who is starting there ecommerce webshop!!!!

MUAQ BEAUTY

May 30, 2025  on Shopify

For a free app, this is more than enough for my needs. Although I initially had an issue where it seemed like the app wasn’t working, the problem was quickly resolved after I contacted customer service. The customer support for this app is outstanding, very responsive, communicative, and quick to help with any issues I faced.

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