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Customer reviews: Sami B2B Wholesale Pricing

Develop by samita.io

Shopify Wholesale Sami simplifies B2B selling by managing wholesale orders, tiered pricing, and customer portals. This review covers real user experiences, key features, and potential drawbacks to help merchants decide if it’s the right fit for their business.

Reviews (681)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with the "Sami B2B Wholesale Pricing" app. Many appreciate its ease of use, extensive functionality, and excellent customer support, frequently highlighting its role in transforming their retail stores into efficient B2B platforms. The app is praised for being user-friendly and offering significant value, especially given its free cost.

Key Strengths

  • Outstanding customer service and support, especially by Haley
  • Simplicity and ease of setup and use
  • Comprehensive features such as tiered pricing, volume discounts, and wholesale registration
  • Seamless integration and customization options
  • Free of charge, offering significant value compared to paid alternatives
  • Detailed documentation and responsive support team

Common Concerns

  • Compatibility issues with other installed apps
  • Occasional technical glitches and bugs
  • Performance impact on page load speeds
  • Time zone differences affecting support responsiveness
  • Lack of US-based support

Final Thoughts

The "Sami B2B Wholesale Pricing" app is generally well-received, with many users recommending it for its comprehensive features and exceptional customer support. Despite some technical issues and compatibility concerns, the app's free cost and user-friendly nature make it a preferred choice for many Shopify merchants looking to streamline their wholesale pricing strategies.

NioActive

Jul 31, 2025  on Shopify

Amazing customer service through the chat section. Great flow and supports our business with wholesale very well. Never anything too hard to understand as there are always peoplle there to help at whatever time.

beach-street

Jul 30, 2025  on Shopify

Awesome service! I had an issue with the Cart Drawer subtotal not syncing with the cart, but it was fixed quickly and just right. Big shoutout to Hailey and the developer!

Frago Fragrance

Jul 29, 2025  on Shopify

Great app. Great functions if you have a lot of customer that order Big easy to set discounts for them.

Two Hands Wines

Jul 29, 2025  on Shopify

Sami B2B Wholesale Pricing is a great app that lets us setup member pricing at various discount levels depending on the customer membership level. It also allows to setup free shipping for those members without needing anotherr app. Great app and 5 star customer service from Haley, she is a superstar!

BARR Plastics

Jul 29, 2025  on Shopify

We started using the Samo B2B Wholesale app to handle our complex pricing structure, and it has been a huge help. We have more than 10 different discount levels for clients, as well as multiple product classes where discounts are calculated based on different percentages of cost. With this app, we were finally able to set up all of these rules without workarounds. The interface is straightforward, and the flexibility it offers is exactly what we needed for our B2B customers. If you’re dealing with multiple discount tiers and product-specific pricing rules, I highly recommend giving this app a try.

My Body Piercing Jewellery

Jul 28, 2025  on Shopify

So far this has been a great app. Easy to set up and customer service was very quick to help with a few questions I had. I was very hesitant to add Wholesale to my site, this was a positive experience. Thank you

Gastro-Zone-Swiss

Jul 25, 2025  on Shopify

Sami is a good working B2B app with a great support. Finally one which is doing pretty much all I need for a simple wholesale and volume pricing without spending a fortune on monthly subscription. Thank you!

trillimilano.com

Jul 25, 2025  on Shopify

I downloaded the SamiWholesale app recently and I’m really happy with it so far. It's easy to use and helps manage everything efficiently. What impressed me the most is their customer support — they respond as quickly as possible and are always very helpful and professional. Highly recommended!

Tilba Tallow

Jul 24, 2025  on Shopify

This app works great for my website, allowing me to offer wholesale rates to specific customers from the same products as my retail store. When I needed some help setting up a form, Haley responded fast and helped me with my issue in no time. Great work!

Gramco School Supplies

Jul 23, 2025  on Shopify

Had an issue with my Sami B2B Wholesale Pricing app and had to contact Lucy - Samita support, quick replies, great assistance and very friendly ! Everything solved in minutes ! I can recommend !

Joyoneer

Jul 21, 2025  on Shopify

Excellent customer service. Need some customizations to make things work well but they help me do it. Appreciate!

HTC Fishing

Jul 18, 2025  on Shopify

Super und sehr schneller Support. App macht genau das, was wir brauchen, um den Shop für Händler und Verbraucher zu betreiben. Lediglich das Feature mit der Anzeige der Steuern fehlt noch, ist aber aktuell in der Umsetzung. Daumen hoch und klare Empfehlung.

Katz-Loo Natural Clumping Cat Litter

Jul 18, 2025  on Shopify

Great and simple app - does exactly what I need! and the support was quick and responsive, solved the query straight away. Thanks Sami!

VLAND™ Professional sales of car headlights and taillights

Jul 18, 2025  on Shopify

This app has helped me to quickly grow my B2B business by customising the pricing of my products for each of my customers. I was looking for an app like this before and many developers didn't produce it until I came across Sami Wholesale, which I highly recommend.

Chillax

Jul 17, 2025  on Shopify

卸販売をするなら必須のアプリです!使い勝手も良く非常に簡単に設定することができました。サイト内の表示に問題があった場合もチャットでの問い合わせにすぐ回答してくれました。解決まで時間はかかりませんでした。サポートも含めて素晴らしいアプリです!安心して使い続けられます。

Cani-botanica

Jul 15, 2025  on Shopify

Excellent app, would be worthy of 5 stars if it was a paid for app but the fact it's free is a bonus. Features work well, cover everything I need so far. Customer service is excellent, quick to respond and resolve any issues or give advice etc. highly recommend

Sunbaked Lizard Jewellery & Gifts

Jul 15, 2025  on Shopify

The support from the team is great - very responsive, and helped when I needed to customise part of the app.

Sleep&Bed

Jul 14, 2025  on Shopify

Been using the Sami B2B Wholesale Pricing app for a bit now. It covers the basics well and has enough customization for most needs. I had to contact support once and they got back to me really quickly, super helpful and reliable.

Fusion By Pelactiv

Jul 13, 2025  on Shopify

Haley is amazing! I had some issues during my setup process (my user error) and she was able to identify quickly what the issue was and fixed it up for me.

Glutagem

Jul 12, 2025  on Shopify

Nice App, it can handle the different requirements of our resellers and our distributors really well. I had an issue publishing the new Registration forms, but Haley in support got fixed it very rapidly, thanks! Look forward to making it 'live'! Following up: Our site is nearly live now and I wanted to separate the Reseller products into a different Category. I needed to contact Support to make this happen, so I left a message in their chat at 6pm on a Saturday, thinking they can deal with this on Monday. And suddenly Lyla comes online and handles the issue!! Thats above and beyond! Thanks Lyla!

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