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Customer reviews: Sami B2B Wholesale Pricing

Develop by samita.io

Shopify Wholesale Sami simplifies B2B selling by managing wholesale orders, tiered pricing, and customer portals. This review covers real user experiences, key features, and potential drawbacks to help merchants decide if it’s the right fit for their business.

Reviews (681)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with the "Sami B2B Wholesale Pricing" app. Many appreciate its ease of use, extensive functionality, and excellent customer support, frequently highlighting its role in transforming their retail stores into efficient B2B platforms. The app is praised for being user-friendly and offering significant value, especially given its free cost.

Key Strengths

  • Outstanding customer service and support, especially by Haley
  • Simplicity and ease of setup and use
  • Comprehensive features such as tiered pricing, volume discounts, and wholesale registration
  • Seamless integration and customization options
  • Free of charge, offering significant value compared to paid alternatives
  • Detailed documentation and responsive support team

Common Concerns

  • Compatibility issues with other installed apps
  • Occasional technical glitches and bugs
  • Performance impact on page load speeds
  • Time zone differences affecting support responsiveness
  • Lack of US-based support

Final Thoughts

The "Sami B2B Wholesale Pricing" app is generally well-received, with many users recommending it for its comprehensive features and exceptional customer support. Despite some technical issues and compatibility concerns, the app's free cost and user-friendly nature make it a preferred choice for many Shopify merchants looking to streamline their wholesale pricing strategies.

Farmer Pete's

Sep 04, 2025  on Shopify

I needed support to get something right. Response was great and continued to help until I got it right. Product is good exactly what we were looking for.

tokyobike London

Aug 29, 2025  on Shopify

So far, both the app itself and the support, especially from Haley, have been excellent. We haven’t started using it with real B2B customers yet, but the setup experience has been very promising, particularly when paired with another app from the same developer, Sami B2B Lock, Password Protect. We’re looking forward to putting it into action with our B2B customers soon.

Iris Selections

Aug 28, 2025  on Shopify

This App was exactly what we need. We wanted to create a segment for our VIP clients and offer them exclusive discounts for certain products while we also continue to offer the same products at their regular prices to the public. The App worked seamlessly for us, thanks to the the speedy and very efficient assistance provided by Haley. Five stars!

Scalabrin Components, divisione di Scalabrin SRL

Aug 28, 2025  on Shopify

I had an excellent experience with Sami's support team. Haley, was amazing, she helped me immediately. The service was quick, friendly, and very professional. I had two requests and both were solved in a matter of minutes. Highly recommend.

depauwwonen

Aug 28, 2025  on Shopify

Nice app, quick and very good service, not sure if it will work yet as it slows down our B2C store somewhat. They have optimised, so time will tell if this is acceptable and will work. Hope it will work.

Apex Beard Products

Aug 27, 2025  on Shopify

I had some issues understanding how to setup my wholesale and redirect to my registration form. Haley from Samita was able to walk me through it, with her patience and sometimes showing me herself, we were able to get it done!! Thank you immensely! I'm very happy with the level of support and kindness I received. Keep up the outstanding work!!

Genius Parts

Aug 27, 2025  on Shopify

An update caused our website to crash whenever the cart was opened. Uninstalling the app fixed this.

Bite & More

Aug 26, 2025  on Shopify

The product is excellent. We’re able to showcase our products effectively to both our B2C and wholesale clients across our e-commerce network. They deliver meticulous, prompt solutions to real-time and urgent issues. From the development department to the customer support team, everyone works diligently and proactively to resolve problems. We recommend them without reservation.

Rockology.net

Aug 23, 2025  on Shopify

We’ve had a great experience using Sami Wholesale to manage wholesale and shipping rules on our Shopify store. The app is flexible, easy to work with, and keeps improving as new features are added. A big thank you to the Sami team for their hands-on support during our theme upgrade!

Sagrada BioSkincare

Aug 23, 2025  on Shopify

I had an excellent experience with Sami Wholesale. Their support team, especially Lyla, was amazing, she helped me instantly and provided clear guidance to my questions. The service was quick, friendly, and very professional. Great app and even better support! Highly recommend.

Motley Muse & The Custom Clothing Boutique

Aug 22, 2025  on Shopify

I had to contact customer support cuz I couldn't get it to work right on my website. They got my problem solved in a timely manner and were very professional. I like this app and what it's doing on my website; this is a really good idea.

Distribution Plus

Aug 20, 2025  on Shopify

I have been dealing with Sami Apps from a while now and their support team is outstanding! Thanks to Haley for helping me set up the b2b app! This app has all the features needed to run a great wholesale site and it is so easy to navigate with full documentations to help you get it set up nice and quickly! I have tried other apps and they are so time consuming to navigate which takes time away from focusing on other important aspects in your business. Thanks Sami Team!

My Store

Aug 19, 2025  on Shopify

Great app, support is definitely five stars -Haley always take the time to explain and solve any problem I could have! Highly recommend

DETROIT DECAL & APPAREL CO.

Aug 14, 2025  on Shopify

These people are incredible. Any issue or customization is promptly addressed without hesitation, the developer even remoted in and helped fix some of the code. Amazing support. App is great. 10/10!~

DFWhaircare

Aug 12, 2025  on Shopify

The application was excellent until I enabled the volume pricing feature, which is a crucial promotion for our store. However, the application is not applying the appropriate discounts, which hinders customer purchases. Currently, I am compelled to exert additional effort to retain customers due to the misleading nature of the application. It displays discounts on product prices, but when customers proceed to checkout, the prices remain unchanged. Consequently, customers are either compelled to pay the full product price or are unable to make a purchase and subsequently contact the business to inquire about the discrepancy in the discount. Therefore, I kindly request Sami to rectify this issue. While we are willing to invest in the application, we expect it to function as advertised with the additional features we have or will purchased.

Detailed Visions,llc

Aug 12, 2025  on Shopify

Customer Service was a big help. Anytime I had any problems, they would try their BEST to help me answer any questions I had. I would recommend this app.

The Opal Dealer

Aug 12, 2025  on Shopify

I chose this app for the ability to create tiered pricing. Paired with CSS customization, it is an exceptional tool.

Calisson Toys

Aug 08, 2025  on Shopify

Surprised by how many features this app offers! Usage and documentation is easy to navigate, and support has been quick. Lyla and Haley have already helped set up some things.

Miss Olive's Meals

Aug 04, 2025  on Shopify

Just what is needed for a dual site where consumer and business pricing is required. Interface is super easy and great responsive chat feature too on their customer service side. Definitely recommend it.

Frames Etc.

Aug 01, 2025  on Shopify

Great app ! Support is brilliant, had an issue with pricing on the Collection pages. Chat Support replied super quick, and then fixed the issue. Awesome service

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