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Customer reviews: Sami B2B Wholesale Pricing

Develop by samita.io

Reviews (416)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with the "Sami B2B Wholesale Pricing" app. Many appreciate its ease of use, extensive functionality, and excellent customer support, frequently highlighting its role in transforming their retail stores into efficient B2B platforms. The app is praised for being user-friendly and offering significant value, especially given its free cost.

Key Strengths

  • Outstanding customer service and support, especially by Haley
  • Simplicity and ease of setup and use
  • Comprehensive features such as tiered pricing, volume discounts, and wholesale registration
  • Seamless integration and customization options
  • Free of charge, offering significant value compared to paid alternatives
  • Detailed documentation and responsive support team

Common Concerns

  • Compatibility issues with other installed apps
  • Occasional technical glitches and bugs
  • Performance impact on page load speeds
  • Time zone differences affecting support responsiveness
  • Lack of US-based support

Final Thoughts

The "Sami B2B Wholesale Pricing" app is generally well-received, with many users recommending it for its comprehensive features and exceptional customer support. Despite some technical issues and compatibility concerns, the app's free cost and user-friendly nature make it a preferred choice for many Shopify merchants looking to streamline their wholesale pricing strategies.

Mirra Cosmeticos USA

Sep 14, 2024  on Shopify

I had an outstanding experience working with Samita and team. The level of customer support I received was exceptional! The team was responsive, knowledgeable, and went above and beyond to ensure all of my questions were answered and issues resolved. The attention to detail and willingness to help made a real difference in optimizing my Shopify store. I highly recommend Sami Wholesale Pricing for anyone looking for a top-notch Wholesale B2b App.

KParts Online

Sep 11, 2024  on Shopify

Effortless to Use. Exceptional Support. Navigating this platform is a breeze, even if you’re not a tech wizard. It’s designed with simplicity in mind, so you can find what you need without any hassle. And if you ever hit a snag, the support team is always ready to jump in and help. They’re not just knowledgeable; they’re friendly and eager to assist. Whether it’s a quick question or a more complex issue, they’ve got your back!

Black Hound Sports

Sep 10, 2024  on Shopify

Always so quick to respond to the online help and will go the extra mile to help integrate any feature to your shop seamlessly. Wholesale feature works perfectly and achieves what I need for my store perfectly.

CNA K-Pop

Sep 05, 2024  on Shopify

This app is easy to navigate and use. Haley is always quick to help whenever we have problems on the plugin. :)

Adore India

Sep 05, 2024  on Shopify

I’ve been using the Sami Wholesale Shopify app, and it's fantastic! Super easy to use and set up, with great features that simplify managing wholesale customers. The best part is that it offers so many useful tools for free! Highly recommend this app for anyone looking to streamline their wholesale operations!

Icam Online Store

Sep 04, 2024  on Shopify

Haley was great in helping me to set up the app. The app has a very high level of customization. Highly recommended!

Tatvam Clothing

Sep 03, 2024  on Shopify

This lightweight app does exactly what I need it to and Haley's support was prompt and efficient. Highly recommend.

LüSa Organics

Sep 03, 2024  on Shopify

This app makes setting wholesale pricing a snap. The support was phenomenal. The quick order form was a little tricky, but we got it to work and it's what our customers were asking for. Thank you!

NextEra Enegry Solutions

Sep 01, 2024  on Shopify

Great App!!! Takes a few moments to figure out what is what, but as long as you read documentation provided, it's all straight forward from there. Support is great, minumts after i hit help button, David jumped on to assit. Thank you Sami Team for the great work. Will support you all the way

RLArtisan

Sep 01, 2024  on Shopify

Je donne ce 5 étoiles bien mérité, gens qui sont à l'écoute et très règle le petit soucis que j'avais. Je recommande cette aps

Titan Display

Aug 29, 2024  on Shopify

Just finalized setting up the application and launching in my store… Fairly easy for set up and the team was very responsive when I had questions about specific set up information.

Nirvana Shop

Aug 28, 2024  on Shopify

I received exceptional service that went above and beyond my expectations, marked by a friendly and approachable staff who patiently addressed all my inquiries. They even assisted me with the installation of the forms, displaying a readiness and commitment to help that I truly appreciated. It was an absolute pleasure to experience such dedicated customer service. Because of this outstanding support, I find myself inclined to seek out apps developed by this company over others, as their level of service has set a new standard that I would prefer to engage with in the future. The services they provide are solid, and their apps are really useful for my shop. They work well and meet my needs effectively.

UBUD

Aug 26, 2024  on Shopify

Wonderful app and the support is fast and efficient, just what a business selling to both wholesale and retail customers needs. Easy to use and sync with the Dawn theme. We use it in conjunction with Sami Lock, and it allowed us to build the store exactly as we had planned, despite the limitations of the basic Shopify plan

ACRO

Aug 25, 2024  on Shopify

I encountered difficulties in use, but the staff has been patient and responsible to help me solve the problem. I am really grateful to them.

Parasound

Aug 22, 2024  on Shopify

Support is by far the best I've experienced with any add-in type vendor. The product still needs maturity, but if their support is an indicator of their approach to business, this is a great partner!

Unicorne Beads

Aug 21, 2024  on Shopify

This app has solved a major issue with Shopify allowing wholesale pricing at a fixed level. Our store runs many sales in which we mark down the price, which has always conflicted with a discount based wholesale program. Instead now wholesalers have a displayed price shown from product page to checkout, regardless of the sales discount. We had some issues at first, but the team helped us get the app working in 1 day. I highly recommend this app if you have similar issues navigating Shopify's pricing structure.

Canvello

Aug 19, 2024  on Shopify

Excellent Support and Great Team I've had a fantastic experience with this app, not just because of its features but also due to the outstanding support provided by the team behind it. I encountered a few bugs initially, but the support team and developers were incredibly patient and responsive. They listened to my feedback and promptly addressed every issue, showing a deep understanding of both the app and customer needs. It's clear that they are committed to delivering a great product and exceptional service. Highly recommend this app and the dedicated team behind it!

Artistica.com

Aug 18, 2024  on Shopify

What a simple and wonderful app! Finally, we can offer wholesale pricing without the need for our B2B clients to enter a discount code. The tech support was very cooperative in resolving a glitch that was not carrying the cart at the discounted price, but after that, all was great! We certainly recommend this app. Marco

Home of Heat

Aug 15, 2024  on Shopify

The support and Dev Team (Thanks David and Haley) at Samita have been incredibly helpful and responsive getting Sami Warehouse up and running. Any issues encountered were resolved quickly, in some cases while we were still in live chat with support. Once setup, Sami Wholesale delivers well-integrated core functionality to offer trade customers special pricing and a quick order form. We especially appreciate the flexibiilty of having custom CSS built into the order form settings, which will allow us to optimise the UI going forward.

Little Roots Bamboo

Aug 12, 2024  on Shopify

For a free app, this has been great for having a wholesale platform directly on our website!! Plus they have excellent customer service! Cons: Occasionally glitchy, where the wholesale prices will not calculate correctly at checkout. You are not able to use wholesale pricing and quantity discounts simultaneously. It would be nice if instead of the retail price just being crossed off, they were displayed as the MSRP, as the current configuration may be confusing to some retailers.

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