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Customer reviews: Sami B2B Wholesale Pricing

Develop by samita.io

Reviews (416)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with the "Sami B2B Wholesale Pricing" app. Many appreciate its ease of use, extensive functionality, and excellent customer support, frequently highlighting its role in transforming their retail stores into efficient B2B platforms. The app is praised for being user-friendly and offering significant value, especially given its free cost.

Key Strengths

  • Outstanding customer service and support, especially by Haley
  • Simplicity and ease of setup and use
  • Comprehensive features such as tiered pricing, volume discounts, and wholesale registration
  • Seamless integration and customization options
  • Free of charge, offering significant value compared to paid alternatives
  • Detailed documentation and responsive support team

Common Concerns

  • Compatibility issues with other installed apps
  • Occasional technical glitches and bugs
  • Performance impact on page load speeds
  • Time zone differences affecting support responsiveness
  • Lack of US-based support

Final Thoughts

The "Sami B2B Wholesale Pricing" app is generally well-received, with many users recommending it for its comprehensive features and exceptional customer support. Despite some technical issues and compatibility concerns, the app's free cost and user-friendly nature make it a preferred choice for many Shopify merchants looking to streamline their wholesale pricing strategies.

Read To Me

Jan 30, 2024  on Shopify

First off- this app is free! I just went through testing close to a dozen similar apps, and this is better than he vast majority, which being the least expensive! Second- customer support are absolute rockstars! Let me tell you: I found everything to be intuitive to use, and well documented, I didn't have any issues with setup- but I did send customer support a message with a suggestion for the interface. There wasn't anything wrong, just a new feature was partially overlapping a button. I told them I didn't need a reply, it was just feedback for the next time they happened to make an adjustment to the UI, I know that's not a quick process. I got a response and thanks right away from Haley in the app. Then, an hour later, another message and screenshot- the testing team went and fixed it right away! I was shocked and impressed. I appreciate that the folks working here are so invested in customer experience, improvement, and follow through. It's refreshing. So I do urge anyone on here, if you're having difficulty configuring or using anything- don't be afraid to reach out to customer support. This team is ON IT! And very personable and courteous. :)

Set Apart Farm & Gardens

Jan 04, 2024  on Shopify

AMAZING APP! Works great & customer service is amazing! Exactly what I was looking for & it's FREE! It took me a bit to figure out, but then hopped on the chat and got so much help. Very happy with the app.

BakPak

Nov 06, 2023  on Shopify

Very highly recommend this one! We settled on this app as our wholesale integration after testing over a dozen others on the app store. Some highlights: • The fact that it's free is ridiculous. We'd happily pay for a plan given how well it works. • Variants. Customization is pretty granular, allowing for options like setting a fixed price or a percentage, & even specific variants, but not others. • Schedule active dates for promos & timely deals, etc. • The app is managed within the Shopify dashboard, so it's not linked out to a developer domain or anything. • Support has been stellar! We had some moderate customizations & other apps that weren't playing nicely with this one. Support was able to clear it up within an hour of responding to our request. Thanks again for the help, guys!

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