I’ve been using Zoko for a year or so now, and it’s been a great tool for our online business. Integrating WhatsApp with Shopify through this app has eased our communication and automated many aspects of our customer interactions, allowing client to chat with us easily. The team at ZOKO have been kind and patient with me, teaching and helping me understand the system. Always happy to pop on a google Meet call, to assist very quickly. Thank you ZOKO team.

I can't say good enough things about Zoko. This software is a marketing and customer service POWERHOUSE. Customers much prefer to use whatsapp (yes, even many in the US) and they always tell us how they appreciate that we have this option. Zoko's customer service is beyond a shadow of a doubt the best I've received for a SaaS product. Anything I want to create, they will figure out how to do it. No matter how wild the flow is. This is easily my favorite SaaS for my shopify store.

Full whatsapp and social media functionality, great integration with APIs, fair pricing, in my opinion best option for whatsapp. Cons: AI only in english, and crm integrations are not great for lead management.

Great application with a very clean, manageable interface. Zoko has really helped us kickstart our WhatsApp Marketing and with a near complete suite of functionalities and features, has helped us tap into various points of customer communication. Highly recommended!

I was very disappointed as priced showed of $4.99/mo it's not the full price, but you have to add montly subscription (at least $34.99/mo) plus messages charges, for a startup is really too much!!

Zoko has truly transformed how we handle customer interactions at Memorytrain! We have now been using the app for more than a month and have seen more than 21,000 Indian rupees worth conversions from abandoned checkouts! The app is intuitive, efficient, and packed with features that streamline our communication on WhatsApp. The onboarding process was exceptional, all thanks to the incredible expertise and charm of Aaquib, who made the entire setup seamless with his deep knowledge and personable approach. Highly recommended!

Our Company was very lucky to find this app and we congratulate ourselves for implementing it a couple of months ago. It had always been very difficult for us to supervise our people in charge of Customer Support because all of them were using their own phones to carry on with their assignments. After implementing Zoko, we have been able to manage all the interactions with our customers in a centralized way, all under a single WhatsApp number and the supervision has became incredibly easy. Zoko also offers the possibility of defining roles and permissions which has proved to be a very valuable function. On top of that, Zoko's tool Flowhippo enabled us to automate a large number of operations in each of the several stores where we have implemented it. We are really very satisfied with it and will be implementing it in every new store. Finally we want to stress the fact that the service provided by Aaquib and all the team has helped us to implement both apps (Zoko and Flowhippo) in a very easy way. Without their help this process would have taken much more time and effort from us. So, overall, Zoko is a great app that has been a game changer.

I’ve been using Zoko for a few months now, and it’s truly been a game-changer for my e-commerce business. Integrating WhatsApp with Shopify through this app has streamlined our communication and automated many aspects of our customer interactions, saving us countless hours. The team was very kind to me and help with everything i needed (:

Zoko has revolutionized our WhatsApp marketing strategy. The AI chatbots provide human-like responses within seconds, solving our previous slow response time issues. We've set up automated messages for order confirmations, shipping updates, and more, with impressive open rates. The centralized chat feature allows us to manage multiple sales reps efficiently, all using the same WhatsApp number. As a supervisor, I can easily monitor all chat activities through the Zoko dashboard Since implementing Zoko, we've seen: Doubled customer conversion rate Improved customer satisfaction Increased customer retention Suggestion for Improvement Adding a number masking feature to protect customer contact information from sales representatives would be beneficial. We highly recommend Zoko to other Shopify merchants looking to enhance their WhatsApp marketing efforts. It's a powerful, user-friendly, and cost-effective solution that has significantly improved our business operations.

Nice software that helps you out to send whatsapp messages with data from shopify, you can customize almost everything in the messages. After you understand how it works, it's very easy to make new flows, customize to your needs and have better notifications to your customers. I hope in a near future can expand the languages of ChatGPT auto-answer modes, as we have an store non-english, we manage with their guide how to make all our messages in spanish.

The simplest platform that has greater attributes for all your marketing campaigns on whatsapp. Easy to access, and an hands-on tool I must say. Kudos to the team & special mention to Aaquib, who made the onboarding journey super smooth.

Descargué la app, completé el proceso de inscripción, seleccioné el plan e hicieron el cargo en mi cuenta pero mi cuenta sigue bloqueada! La integración con Shopify sigue inhabilitada a pesar de que descargué la app desde el appstore de Shopi. Pésima experiencia! mucho espacio de mejora para una app que de pago... en realidad, si no hubiera pagado ya 40 dolares, no le daría ninguna oportunidad....

Zoko has really opened our eyes to what is possible in integrating an online store with comms via Whatsapp! Their team (Aaquib in particular) has been very helpful in getting everything set up, and we're very excited to start building on the foundations we've built so far. Excellent company, great product, very easy to set up & consistently bringing out new features!

I recently had the pleasure of using Zoko, and my experience was exceptional. The website was extremely professional and easy to navigate, making it effortless to connect with others. What truly set this platform apart was the outstanding support from the team behind it. AAquibe, in particular, was incredibly helpful and responsive, addressing any queries or issues promptly and efficiently. Their dedication to ensuring a positive user experience was evident throughout my interaction with the website.

It's been over a month since we started using the ZOKO WhatsApp Platform. The Zoko Support team provides outstanding support. They offer assistance in every way possible. They guide you through the each process and ensure you follow the proper configuration and functionality.