Definitely one of the most useful tools we have come across as a brand, both the chat automations and customer support provided by them are great.

I am writing this review to warn potential customers about the critical security risks and extremely poor customer service provided by Spur BSP. After subscribing to their service, I experienced a catastrophic breach of my business account's security: Key Issues: - Unauthorized access to my business account - Over 100 unauthorized ad accounts created under their platform - Significant potential risk to my entire business operations - Completely unresponsive and dismissive customer support When I attempted to contact their support team about this urgent security matter, their response was shockingly inadequate. Their AI-driven support system demonstrated: - Extreme reluctance to address my concerns - Repeated irrelevant questioning - No sense of urgency about the security breach As a result of these unacceptable practices, I was forced to immediately cancel my subscription to protect my business. Recommendation: Potential customers should exercise extreme caution and thoroughly investigate this platform before considering their services. The security and support failures represent a significant risk to any business.

I had tried several API solutions before Spur. Their support team is by far the best. Responsive, knowledgeable enough to understand the problem statement and very detailed. I have been so impressed and happy to have finally found the perfect provider

Spur has been a game-changer for my Shopify store’s WhatsApp automation. I faced a few challenges with the automation flows in the beginning, but their support team has been phenomenal — every ticket I raised was resolved quickly and with genuine attention. The app is powerful, easy to use, and backed by a team that truly cares. Highly recommended for anyone looking to boost conversions and reduce COD RTOs with WhatsApp!

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Review for Spur WhatsApp Team We’ve had a great experience working with the Spur WhatsApp team for setting up all our integrations. Their app is user-friendly, making the entire process smooth and hassle-free. What truly stands out is their quick response time—they’re always available to assist with any queries and ensure everything runs seamlessly. Highly recommend their service for anyone looking for a reliable WhatsApp integration solution!

The SPUR team's quick responses and proactive assistance were very helpful. They efficiently addressed our questions, providing clear and concise answers.

Loving the Spur app! It has made the automation process so much smoother. Great customer service. Highly recommend!!

Spur's WhatsApp API has revolutionized the way we interact with our customers. The platform's intuitive Workflows feature is a standout, allowing us to automate complex processes seamlessly. This has significantly streamlined our operations, reducing manual effort and increasing efficiency. The API's reliability and robust performance have been instrumental in boosting our business. We've experienced a surge in customer engagement and conversions since implementing Spur. The ability to send personalized messages and timely notifications has strengthened our brand reputation and fostered stronger customer relationships. We highly recommend Spur WhatsApp API to businesses of all sizes. It's a powerful tool that can help you achieve your business goals.

The app doesn't work as promised - the flows keep giving errors every second day. Its extremely unreliable and unstable. The worst part is when you reach out to their support - they don't respond for multiple days and the issues remain open forever. When they respond, they give you a timeline which is never adhered. Extremely unprofessional attitude by the team and a very poor product - not recommended at all.