Spur: Instagram & WhatsApp

Develop by Spur

$49

/ Month

7 Days Free Trial

Instagram & WhatsApp Automations to Improve Sales & Support

Bulk whatsapp messages

Automated engagement conversion

Cart recovery messages

Quick response automation

Unified ecommerce inbox

About Spur: Instagram & WhatsApp

Launched Sep 05, 2022

Built by Spur

Email :

[email protected]

Address

A-1/75 SF, Kh No 152/1, Freedom Fighter, Enclave, Neb Sarai, South West Delhi, DL, 110068, IN

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Introduction Video

Description

Instagram & WhatsApp Chat Automation to Increase Sales, Recover Abandoned Carts & Reduce Support

With Spur, you can run your Instagram & WhatsApp on auto-pilot! Our marketing automation tools help you convert social media engagement into sales, recover more abandoned carts, and send bulk messages with WhatsApp API. Our support automation tools help you deliver quick responses to queries like “How to order?” “Where is my order?” etc. You also get all of your chats in a single eCommerce-focused inbox. This improves customer satisfaction, agent efficiency and customer lifetime value!

Link Products with Instagram Posts, Stories & Ads to Drive Sales from Engagement
Recover Abandoned Carts with Automated WhatsApp Cart Recovery Messages
Send Bulk Messages to a Segment of Customers via WhatsApp API
Chat Automation to Reduce Response Time & Improve Support Efficiency
eCommerce focused Inbox for WhatsApp, Instagram & Facebook with Ticket System

Pros

Automates Instagram and WhatsApp interactions
Converts social media engagement into sales
Helps recover abandoned carts via automated messages
Allows sending bulk messages with WhatsApp API
Provides quick responses to common queries, improving support efficiency
Centralized eCommerce-focused inbox for chats from Instagram, WhatsApp, and Facebook
Improves customer satisfaction and agent efficiency
Simple and transparent pricing model

Cons

Learning curve to explore all available options
Initial setup might require iterations to get everything right

Rating And Reviews

misree

Oct 23, 2024 on Shopify

really helpful app, good chat support easy to use

GIFTILIYA

Sep 02, 2024 on Shopify

the best whatsapp automation software have used interakt and aisensy both but spurr is the best

Libas

Sep 01, 2024 on Shopify

Spur is a really innovative platform—easy to use and with very useful features for D2C brands, such as simulcasting on the website and their Auto DM feature, which is very beneficial for a D2C brand. Additionally, Spur is very supportive. Royal, the founder, is always available to resolve issues or cross-check the setup. It's been a great experience, and we actually made a good number of sales during our live sessions.

P&S Company

Aug 30, 2024 on Shopify

SPUR is more transparent to show when the message is delivered or not delivered. Their smart try options helps you periodically retry the failed messages on Abadoned Cart. Team is approchable for any query. Spur as a tooll is easy to go to places for templates or flow configuration. It will take few days to understand. Once things are set, there is no turning back. Revenue is up by atleast 15% on Gross Sales after SPUR is on board as whatsapp automation partner. Tool is very neat to access.

thelearningstation

Aug 12, 2024 on Shopify

A great app for Instagram and Facebook integration

kelaayah

Aug 01, 2024 on Shopify

Sheetal Batra

Jul 26, 2024 on Shopify

Very helpful customer support and easy to use!

Nehamta

Jul 07, 2024 on Shopify

Best Services from the support, Automation are really good to send customer for order updates, whatsapp broadcast are easy to send customer

Entwine

May 03, 2024 on Shopify

The onboarding and the support experience has been great. The app is easy to use and has multiple features that makes your interaction with the customers more easy!

Zoof Pets

Apr 23, 2024 on Shopify

Spur is a great platform to help us with Whatsapp and Meta conversations. The team is very forthcoming in working with a brand to make sure everything is up and running. Savya and the team are always prompt and have helped us setup flows going through many iterations to make sure we get everything right. Pricing model is also very simple compared to other apps. We always know how much we are spending and there are no surprises or complicated calculations to be done! We are still figuring out how to use many different options, but so far it has been a great experience!

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