UpCart—Cart Drawer Cart Upsell logo

Customer reviews: UpCart—Cart Drawer Cart Upsell

Reviews (994)

Overall rating
4.8

What Merchants Think

Merchants generally have positive feedback about "UpCart—Cart Drawer Cart Upsell", citing its effectiveness in increasing average order value (AOV) and conversion rates. Many users praise the app for its user-friendly design and seamless integration with Shopify. Additionally, the app's customer support is often highlighted for its promptness and effectiveness, though some users have expressed concerns about the app's pricing model and occasional technical issues.

Key Strengths

  • Exceptional customer support, often described as prompt and helpful.
  • Effectively increases conversion rates and average order value (AOV).
  • Easy to integrate and customize with existing Shopify themes.
  • Provides a wide range of upsell features and functionalities.
  • User-friendly interface and ease of setup.

Common Concerns

  • Issues with pricing model, including unexpected "usage fees".
  • Some technical bugs, such as synchronization issues and app freezing.
  • Customer support occasionally perceived as slow or unsatisfactory.
  • Leftover code on websites after uninstallation.
  • Lack of certain customization features for specific needs.

Final Thoughts

Overall, "UpCart—Cart Drawer Cart Upsell" is well-received for its ability to boost sales through enhanced cart functionalities. While its customer support is frequently praised, some users find the pricing structure concerning and have faced issues with bugs and customization. Despite these drawbacks, many merchants recommend the app for those looking to improve their upsell capabilities on Shopify.

Wasserfilteroase

Apr 08, 2024  on Shopify

This is the best cart upsell app that I've found. It has great features, looks clean and helps us improve our AOV. The support team is excellent and even assisted with customizing our cart's appearance.

Spacescape

Apr 07, 2024  on Shopify

UpCart has transformed my store! It's increased my average order value, boosted conversions, and looks so sleek and professional. Plus, the support team is AMAZING. Quick, helpful, and always happy to go the extra mile. This app is a no-brainer!

Paws Cart

Apr 06, 2024  on Shopify

Great app! It has a lot of valuable features. Really customizable. The support team has extremely fast reply speed, and they're very knowledgeable about how to fix problems & errors.

larsenmode

Apr 02, 2024  on Shopify

I am really impressed with this app and the extraordinary service I received! Patti has been incredibly helpful to me. Her expert guidance has greatly enhanced my experience with the app. The app itself is very user-friendly and intuitive, making it easy to navigate and achieve my goals. With Patti's help, I was able to clarify my goals and was put on the right path to achieve them. Her kindness and patience really made the difference for me. I highly recommend this app to anyone looking for an effective way to reach their goals, and Patti has only made my experience even more positive. Thank you, Patti and the team behind this great app!"

UGG Since 1974

Mar 31, 2024  on Shopify

Klaviyo users beware - please reconsider using this app if you also use Klaviyo for your abandoned cart emails. Once you install this app, Klaivyo will no longer be able to see the scripts for adding to cart. It took us weeks to work out what the issue was (and thousands lost in revenue) before we worked out it was this app. When I contacted support about the issue, they actually knew about the issue but they don't let you know at install. I don't normally leave 1 star reviews but the coding on this app really impacted our store negatively. Support should offer to install this properly with custom coding for those customers using Klaviyo.

LIMINEO

Mar 31, 2024  on Shopify

Patti was extremely helpful in resolving my issue, and overall this is a great app. Probably the best cart drawer app in my eyes.

Ultreza

Mar 31, 2024  on Shopify

This app is great and the response time is excellent. I am able to resolve any issues (rarely any) in a timely manner.

ICEONHER®

Mar 30, 2024  on Shopify

We saw an instant increase in conversion rate after installing the app . Customer service has been available to us throughout our journey too. Amazing app

Capas & Capas

Mar 30, 2024  on Shopify

Aplicação muito top! Atendimento no chat sensacional e perfeito. Obrigado a Dom e a Patti que foram muito simpáticas e mesmo no feriado resolveram todos os meus problemas e a aplicação está exatamente como eu quero. PERFEITO! Indico!

Canary

Feb 01, 2024  on Shopify

We have used this app for just a short time now and it has really increased our AOV. The app is surprisingly super easy to install and get it live, with a super easy-to-follow set-up tutorial and easy CSS/HTML editor. We had one minor issue (per some site customization on our end) and the customer support team literally responded within a few minutes, diagnosed the issue and helped me fix it. So quick and so great. Thanks UpCart! - Luke @canarycleanco.com

Hidden Intimates

Jan 30, 2024  on Shopify

I love the free shipping calculator, the ability for customers to review after they add something in the dropdown, the add-ons (I use for gift wrap) and the product recommendations! The customers service is quick and awesome! Thanks!

Cute Camera Co.

Jan 30, 2024  on Shopify

Great product and support team. The numbers do not lie, has helped create a more seamless check out process. 1. improve conversion rates 2. increase sales

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