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Customer reviews: Shopify Translate & Adapt

Develop by Shopify

Reviews (1,436)

Overall rating
4.5

What Merchants Think

The "Shopify Translate & Adapt" app receives mixed reviews from merchants. While appreciated for being intuitive and saving time, the app currently falls short on several fronts: inefficiencies in translation accuracy and limitations on the number of translatable languages. Additionally, merchants express frustration over lack of effective support and technical glitches affecting the app's reliability and performance.

Key Strengths

  • Easy to use with intuitive interface.
  • Saves time compared to manual translation.
  • Allows for personalized translation of fields.
  • Facilitates reaching international audiences.
  • Does not incur extra fees.

Common Concerns

  • Allows translation of only up to two languages automatically.
  • Issues with retaining edits and some translations not saving or updating.
  • Lack of advanced multilingual SEO features.
  • Translation accuracy issues requiring significant manual corrections.
  • Technical issues such as server errors and translation data loss.
  • Poor support experience reported by some users.

Final Thoughts

"Shopify Translate & Adapt" is seen as a useful tool for basic translation needs but falls short for businesses with more complex requirements. Its easy-to-use interface is praised, but ongoing technical issues and limited language support hinder its potential. Merchants seeking advanced functionalities might need to explore other multilingual apps or hope for future improvements addressing these drawbacks.

NEIJE

Mar 18, 2025  on Shopify

J'ai installé cette API il y a seulement 1 mois pour traduire entièrement mon site du français à l'anglais et la traduction est de tellement bonne qualité qu'elle m'a apporté du trafic sur mes pages de blog en anglais. On peut aisément apporter des modifications manuelles ; la version anglaise de mon site n'est pas tout à fait la même que la version française, je peux adapter les textes et les photos en fonction de ma clientèle (idéal pour l'A/B testing). Je n'ai pas testé au delà de la traduction d'une seule langue, je pense que cela viendra plus tard, mais pour la traduction en anglais, je recommande vivement cette application.

De Giorgi Gioielli

Mar 17, 2025  on Shopify

It was working fine but at some point it completely stopped taking the right references but using for all products the same info. Support could only tell me to manually translate the references or use another app. It is unknown what the bug is due to and if it is fixable

KITEBOARDCENTER

Mar 07, 2025  on Shopify

We had already translated our shops main language and ALL tags, labels e.t.c but apparently we can no longer edit this directly in shopify but have to rely on an app that makes this an impossible operation. The app becomes completely useless when it can't translate, or should i say, change the reference text into the same language but to something more suited for the issue

Baseball 360

Mar 05, 2025  on Shopify

Works super well! Would be nice to be able to create sitewide translation to make that a term is translated the same way across all pages.

ROOM IN A BOX

Mar 05, 2025  on Shopify

Overall a good app, but it's a shame that third-party content still can't be translated. It would be important to have features like reviews translated into the respective language.

KATAAB

Feb 28, 2025  on Shopify

So effective and consistent. I can't be so thankful for such a tool with easy to use function. Keep the great work!

Reluxe

Feb 17, 2025  on Shopify

For more than 2 languages you have to translate it bit by bit, which is still great being that you get 2 languages auto translated for free. Loved it!

Wearwolves

Feb 13, 2025  on Shopify

Funktioniert sehr gut, manchmal geht die sinnhaftigkeit der Texte etwas verloren und man muss nachbessern, ein bisschen mehr Ki würde dem ganzen ganz gut tun. Ansonsten tiptop.

noriknits

Feb 08, 2025  on Shopify

Intuitive Bedienung, unkompliziertes Handling, gute Übersetzungen, die nur geringfügig angepaßt werden müssen - super!

MystBit Store

Feb 03, 2025  on Shopify

Translating Shopify into German was quite tedious, as I had to manually translate 150 checkout pages, each containing 20-30 lines. It took about 3-4 minutes per page to ensure everything was correct. In the end, everything is now clean and well-structured. Replacing images also works perfectly. However, I read a comment from three weeks ago where someone mentioned that their settings were completely erased. To be safe, I exported my translations and hope the same doesn’t happen to me.

Compridis

Jan 28, 2025  on Shopify

App works fine, but could use some improvements. - Sheduled translations - More than 2 languages - SEO translations

Alexandra Golovanoff

Jan 25, 2025  on Shopify

Une bien meilleure version que la précédente. On pourrait améliorer l'ergonomie de la recherche des traductions réalisées ou pas. Ce serait bien d'améliorer l'ergonomie de la recherche de produit. Et que l'on puisse voir clairement ce qui est automatiquement traduit ou pas dans les fiches produits.

S&L Beauty Company

Jan 22, 2025  on Shopify

For a long time, I couldn’t understand why my product descriptions weren’t updating across English variants (e.g., US, CA, AU, GB). Shopify support repeatedly redirected me, suggesting conflicts with other apps, which caused significant delays in resolving the issue. It turns out the Translate & Adapt app itself prevents automatic syncing of updates between English language variants. If I hadn’t figured this out on my own, my product descriptions would have remained outdated indefinitely, negatively affecting my store’s accuracy and user experience. This limitation is highly inefficient and creates unnecessary manual work.

AMG Medical

Jan 19, 2025  on Shopify

Shopify Translate might be suitable for basic needs. But it lacks some advanced features available in ConveyThis and Weglot. Notably, Shopify Translate does not offer strong multilingual SEO support (like translated URL slugs and hreflang tags), nor does it provide extensive customization options for language switchers or dynamic content translation. While Shopify's native app supports multiple languages, it doesn't allow as much flexibility in design or API integration for custom translation workflows. It would be great if we could have a custom language selectors, multilingual SEO features, and a robust API for on-demand translations, for more complex or large-scale stores.

True Colour Beauty

Jan 12, 2025  on Shopify

I have using this ever since I bought my new theme and my site is very heavy and just now getting to all of the technical Search Console stuff. This app is causing over 3000 errors on google search console with it turned on in my theme. All of these pages after checking are the translated app pages. ERROR__Page indexing Alternate page with proper canonical tag error---ALL FROM THIS APP. No Wonder I have no visitors on my site tc-beauty.com

Healyan

Jan 08, 2025  on Shopify

Me and my team wanted to use this app to translate our shop from english into german. Already the automatic translation of the general theme content and system - in particular the checkout is mostly useless. The app states that these general parts of the Shopify system are "professionally translated" which is a joke, because not even the word checkout is translated into german language - this is one of the most important words and you dont get it correctly translated so that the general german population can understand it? Come on Shopify! As a billion dollar company you can do better! ... Now to the worst part: We took the time to fully translate all the website resources ourselves "manually". After a few days we were close to finishing the translation of all the themes and gerneral website resources like the checkout system. We saved our progress along the way countless times, at least the app is constantly reminding you of that... BUT one morning ALL THE TRANSLATIONS WERE GONE! We have no clue how every translation we did during the last few days just vanished- nobody did anything! The night before everything was there and almost ready to be launched... the next day not a single translation we did the days before was available anymore... This app is competely unusable and a serious risk for anyone who wants to run a shopify shop in multiple languages. If I could give 0 stars, I would do so.

mrpadel.com

Jan 05, 2025  on Shopify

It would be great if you can add more then 2 languages. And it is great for translating the baisics and pages on the webpage. But each artikel you need to do one by one, these need to get more efficiënt.

Eagle Online Store

Jan 02, 2025  on Shopify

I’ve been using the Translate and Adapt app for a while now, and unfortunately, it no longer translates pages or products into the desired language, especially after updating them more than twice. The issue has persisted for several months now, and even when I spend a long time translating content manually, it often doesn’t save. I’ve followed all the troubleshooting steps provided, but the issue persists. The app only works if I haven’t modified a product or page more than twice. When I report the issue, I’m always told to contact the app developers — but this is a Shopify-developed app, so I’m left wondering who else I should report it to. Very disappointing!

Welcome to HAPPIEST KID FINDS ... Discover Unique Vintage Posters, Design and Art Preservation

Dec 30, 2024  on Shopify

With the intention of reaching potential clients, this app allows for a broader audience to engage and learn about what my company has to offer.

Bleep

Dec 17, 2024  on Shopify

Seems to work.....except you can only auto translate 2 languages with no option to add more, rendering the app completely pointless for anyone selling in Europe. Not good.

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