Merchants have been overwhelmingly positive about the "Trustoo.io Product Reviews App". Users highlight its ease of use, seamless integration with platforms like Shopify, and the outstanding support team as key reasons for their satisfaction. Many report a marked improvement in customer trust and engagement after implementing the app, appreciating its user-friendly interface and responsive customer service.
Key Strengths
Exceptional customer support, noted for quick responses and effective solutions.
Easy integration with e-commerce platforms like Shopify.
Highly customizable features and intuitive interface.
Significant enhancement of store credibility and customer engagement.
Ability to import reviews from platforms like Amazon and Aliexpress.
Valuable for both free and paid plans with considerable features even at entry-level options.
Common Concerns
Language barrier issues for non-English speaking users.
Desire for more automation in importing reviews.
Some limitations in the free version regarding the number of reviews that can be displayed.
Occasionally, users experience initial integration issues, although these are often swiftly resolved by support.
Final Thoughts
Overall, the "Trustoo.io Product Reviews App" receives high praise for its efficiency, powerful features, and remarkable support team. Although there are minor language and automation challenges, the benefits and improvements to merchant-customer interactions make it a highly recommended tool for building trust and enhancing online store presence.
Styleeo
Jul 08, 2024
on
Shopify
I tried so many review apps, and most were incompatible with my theme. There are so many issues with other apps. Website speed and screen zittering etc.
But this app I did not have to do much. I installed and everything worked fine with my theme.
I had so many questions regarding this app functionality that Shan from customer service answered very professionally. Thank you for everything
Fummaa™
Jul 08, 2024
on
Shopify
Nice app easy to use and has a very good support team, it quick reply and resolved my all issues even the issue end of the developer of this app is being resolved in a few hours.
Orgitino
Jul 07, 2024
on
Shopify
I recently use trustoo contact support and it's amazing. The team member Pia Assist me very well and solve my problem in no time,
HeartDog
Jul 07, 2024
on
Shopify
Pia helped me to find the way to put the reviews section in the correct part of the site.
She was very nice and I really like the tempestivity of her answer.
Thank you very much. I know that oyur customer service is valid.
Lucrezia
Zohean Home And Kitchen Wares
Jul 06, 2024
on
Shopify
Trustoo.io is really a game changer , Due to the customizations it allows , the needs of the store , as well as impressed by the customer support.....Highly Recommended.
almataf
Jul 06, 2024
on
Shopify
Best App The app works well. I can customize the colors to match my site. The app can send follow up emails to customers requesting reviews. I can choose how the reviews are displayed. I also have control over what reviews are displayed. The customer service chat is also very helpful for when I had questions.
SnugglShark™
Jul 05, 2024
on
Shopify
Awesome customer service! So far great experience, and the price is better than many other review apps.
Mi tienda
Jul 05, 2024
on
Shopify
Estoy muy satisfecho con el servicio de atención al cliente. Mi consulta fue atendida rápidamente y de manera eficiente. El equipo de soporte fue muy amable y resolvió todas mis dudas con claridad.
Shine Gal
Jul 04, 2024
on
Shopify
hasta ahora que la estoy ocupando no me ha generado ningun inconveniente y para cualquier duda me la resuelve soporte
Water Nest
Jul 03, 2024
on
Shopify
My initial experience with this app is really wonderful. The customer support is quick and friendly. Would love to use this app for any future store. Highly recommended!
NetStylusCol
Jul 03, 2024
on
Shopify
Excelente aplicacion te ahorra mucho tiempo y el servicio al cliente responde rapido. La recomiendo me ha gustado mucho
Samar Craft
Jul 02, 2024
on
Shopify
The app is really working very well and specially Customer support representative Jensen was such a wonderful person , my problem was taken up and resolved within seconds. I will highly recommend the App.
SHOPLAD
Jul 02, 2024
on
Shopify
I chatted with Pia, her response was super fast and she understood exactly what i needed help with. She was able to resolve my issue promptly. Thank you Pia
mymercado
Jul 01, 2024
on
Shopify
Amazing customer support! Very helpful and extremely efficient. They were able to edit the theme code and change the placement for me right away.
Milarety Store
Jun 30, 2024
on
Shopify
Me atendieron muy amablemente y super rápido cumplieron mi solicitud. Muy agradecida de sus servicios.
Choice Culture
Jun 30, 2024
on
Shopify
I am learning more about the app thanks for the helpful support team.
I would like to see more features to import reviews by other means as well.
Ofertas da Duda (NOVA)
Jun 29, 2024
on
Shopify
I haven't been able to use the app for a week. I don't know what happened, the page just won't load. And I didn't find a way to contact support to inform them of the fact. However, when I installed the app, the support was excellent.
Nexus Shop
Jun 28, 2024
on
Shopify
This is a great app, all you need for your reviews you can find it here and the most incredible is the support, they are super cool and they're available always to bring you all solutions you need. Thanks :)
IceyCart
Jun 28, 2024
on
Shopify
It is easy to use and integrate, also customer support is great they gives quick response and resolve your issue in a minute.
Organiz
Jun 27, 2024
on
Shopify
Good customer help and support with great videos and good respond time just the app was a bit hard to use but then everythig is okay when you ask the customer help support team