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Customer reviews: Trustoo.io Product Reviews App

Develop by Channelwill

Reviews (6,067)

Overall rating
5

What Merchants Think

Merchants have been overwhelmingly positive about the "Trustoo.io Product Reviews App". Users highlight its ease of use, seamless integration with platforms like Shopify, and the outstanding support team as key reasons for their satisfaction. Many report a marked improvement in customer trust and engagement after implementing the app, appreciating its user-friendly interface and responsive customer service.

Key Strengths

  • Exceptional customer support, noted for quick responses and effective solutions.
  • Easy integration with e-commerce platforms like Shopify.
  • Highly customizable features and intuitive interface.
  • Significant enhancement of store credibility and customer engagement.
  • Ability to import reviews from platforms like Amazon and Aliexpress.
  • Valuable for both free and paid plans with considerable features even at entry-level options.

Common Concerns

  • Language barrier issues for non-English speaking users.
  • Desire for more automation in importing reviews.
  • Some limitations in the free version regarding the number of reviews that can be displayed.
  • Occasionally, users experience initial integration issues, although these are often swiftly resolved by support.

Final Thoughts

Overall, the "Trustoo.io Product Reviews App" receives high praise for its efficiency, powerful features, and remarkable support team. Although there are minor language and automation challenges, the benefits and improvements to merchant-customer interactions make it a highly recommended tool for building trust and enhancing online store presence.

GXCOSMETICS

Jul 15, 2024  on Shopify

One of the best apps downloaded for my store. Their customer service is amazing. Very quick and easy.

instattoo

Jul 14, 2024  on Shopify

Literally the best customer service i have ever seen (Special thanks to Shan). Even the free version is enough for beginners. Verified purchase widget, lot of customizable widgets, one solution to all of my problems. Thank you so much guys.

MIKAZUKI onlineshop

Jul 13, 2024  on Shopify

So far, multiple staff members have lent me a helping hand on numerous occasions. Whenever I didn't know how to set something up, they always provided excellent support. I'm very grateful for the staff's gentlemanly attitude and their ability to be considerate of users. This review was posted from Japan. I apologize if the translation is unnatural.

Sentir Hogar

Jul 11, 2024  on Shopify

The application works well and meets expectations. The technical support is very good. They resolve issues promptly and are attentive to all the details that users mention. I recommend the application

Verwello

Jul 11, 2024  on Shopify

Macht alles was ich brauche, der Test Plan unterstützt eine gute Anzahl an Reviews pro Produkt. Einstellung und Design der Reviews sind anderen Apps um längen überlegen und schlussendlich ist der Support super und sehr zügig. Alles in allem sehr zufrieden mit der App.

Chienalafolie

Jul 11, 2024  on Shopify

Jensen, I want to express my deep gratitude for your invaluable assistance. You helped me with file importing, and this invaluable help has greatly eased my work. Your app and services are exceptional, and your assistance has been beyond my expectations. Thank you so much for your dedication and professionalism. Keep up the excellent work. Have a nice day ahead.

KIVURO

Jul 10, 2024  on Shopify

Excellent attention from technical support, they helped me with the configuration and importing of the reviews. 10/10

Freaky Ferments

Jul 10, 2024  on Shopify

They helped me migrate my reviews and very responsive during the setup process. Months later I had a question and also go the same quick friendly response to solve my issue.

GALAXY STORE

Jul 10, 2024  on Shopify

Servicio totalmente recomendado, la aplicación es integral y muy fácil de usar, son los mejores en esta zona.

COURANT

Jul 10, 2024  on Shopify

Ttustoo is a great app ! Very easy to use and they have a wonderful customer support ! Pia was able to help me in no time and did a fantastic job ! I love it.

Taiwan Dog Years

Jul 10, 2024  on Shopify

十分便利、設定又友善的 APP,如果商品需要評論的可以使用這款,也具有多國語言功能,非常方便!

CRAVO ROSE

Jul 10, 2024  on Shopify

Atendimento de primeira muito atencioso e tirou todas minhas duvidas simplimente amei o app atendimento rapido. App facil de mexer.

That's So Peachy Beauty and Home Bar

Jul 10, 2024  on Shopify

Shan is awesome!! She was very helpful with helping me place my reviews in the appropriate place on my website. She responded very quickly as well!! It was a great experience.

GuppyNeeds

Jul 09, 2024  on Shopify

L'app permette di personalizzare le recensioni e di addattarsi al meglio con il tema dello store. Customer support rapido e d'aiuto.

Styleeo

Jul 08, 2024  on Shopify

I tried so many review apps, and most were incompatible with my theme. There are so many issues with other apps. Website speed and screen zittering etc. But this app I did not have to do much. I installed and everything worked fine with my theme. I had so many questions regarding this app functionality that Shan from customer service answered very professionally. Thank you for everything

Fummaa™

Jul 08, 2024  on Shopify

Nice app easy to use and has a very good support team, it quick reply and resolved my all issues even the issue end of the developer of this app is being resolved in a few hours.

Orgitino

Jul 07, 2024  on Shopify

I recently use trustoo contact support and it's amazing. The team member Pia Assist me very well and solve my problem in no time,

HeartDog

Jul 07, 2024  on Shopify

Pia helped me to find the way to put the reviews section in the correct part of the site. She was very nice and I really like the tempestivity of her answer. Thank you very much. I know that oyur customer service is valid. Lucrezia

Zohean Home And Kitchen Wares

Jul 06, 2024  on Shopify

Trustoo.io is really a game changer , Due to the customizations it allows , the needs of the store , as well as impressed by the customer support.....Highly Recommended.

almataf

Jul 06, 2024  on Shopify

Best App The app works well. I can customize the colors to match my site. The app can send follow up emails to customers requesting reviews. I can choose how the reviews are displayed. I also have control over what reviews are displayed. The customer service chat is also very helpful for when I had questions.

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